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Bellway Homes Ltd Scotland East reviews in Edinburgh, Livingston, Bonnyrigg and 4 more

3.6

★★★★★ Good

81 reviews across 8 offices and 1 platform

Bellway Homes Ltd Scotland East has eight offices, in Edinburgh (two offices), Livingston, Bonnyrigg, Tranent, Elphinstone, Penicuik and Winchburgh. Together they have 81 reviews on 1 platform, rated 3.6 out of 5 overall.

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3.6 / 5

81

Reviews on Google

All 8 offices

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Our offices

Bellway Homes Ltd Scotland East's eight offices, most reviewed first. Each has its own page.

Latest reviews from every Bellway Homes Ltd Scotland East office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Excited ... is an understatement ... Tamara (the sales executive) & James (building contractor) have been so helpful in our purchase of a new home ... we can't thank them enough, as the move in date gets closer they are keeping us informed and up to date on all issues ... so far ... so good ... a big Thanks to Belway.

P.i · 20 May 2022 · Bellway Homes Ltd Scotland East Tranent

1/5

Google

Really bad experience with Bellway,been living in shawfair now for almost 3 years and the aftercare from Bellway is just getting Bad to the extent now that the Managers just plain lie to you just to fob you off. I’ve been waiting now for my snagging to be resolved in every room off the house for almost a year, shower not working,mould in bathrooms,damaged frames around windows..the list is endless, and each time a manager will come round assess the repairs and then not hear from him again,this has happened numerous times and each time they just fob you off with the same old nonsense. NOT A GOOD EXPERIENCE WITH BELLWAY..WOULD I RECOMMEND..NEVER!!

Ams · 16 April 2022 · Bellway Homes Ltd Scotland East Edinburgh (Shawfair)

1/5

Google

I have rated one star as the costumer service was so horrible that it totally turned us from buying. My husband and I booked an appointment to view the show homes.When we first arrived into the office, no greeting from the lady, no introduction. Very awkward situation so we decided to speak first. We explained to the lady that we had an appointment for a viwing.So, she just literally, with her shoulders up,pointed to the direction of the show homes and told us to take a look. We wondered off to this journey, the show homes were beautiful, well refined, beautifully designed spaces. We were very exited about this, we loved it we were ready to buy. We returned to the office with loads of questions and clear excitement. Needless to say the lady was so unhelpful, not interested whatsoever on making the sale although we had made very clear our intention of buying. We were not there to waste our time neither hers.But, she was very stuck up, we had to pull words out of her mouth, she was rude, not making any eye contact and her body language was very clear she didn't want us there.She constantly kept going towards her desk trying to end the conversation, desperately trying to get back to her laptop. She ,basically had made her decision that we were not the right fit of clientele although we had plenty money to spend.She just couldn't be bothered.Our 18months son was there as well, and I can totally understand that some people might not necessarily like children, especially like my son who likes to discover new places, and he was making it harder to keep the conversation going as we were constantly chasing him up in order for him not to touch everything in the office. I completely get that,but hey at the end of the day we were potential costumers and buyers. We were not being disrespectful or rude to her. Unfortunately, just like other parents , on that day we could not leave our son with anybody and appointments were so hard and limited due to Covid restrictions.She just made us feel so uncomfortable,and unwanted. I am not sorry to say that we were not happy neither comfortable to buy a new home and spend our life time savings from a business that presented itself so badly. It felt it was just a recepire for disaster. I do get that everyone can have a bed day at work, completely understand but when you are working in this kind of business you are not only selling a dream but you are also messing with people that worked very hard to finally be able to afford their dream home.I was appalled by her behaviour and attitude. The end of the line is that we bought our beautiful 4 bedroom home from Barratt,which is the development right next to Bellway, and we have not being disappointed a bit so far by their attentive costumer care.

Giulia · 28 March 2022 · Bellway Homes Ltd Scotland East Edinburgh (Lasswade Road)

5/5

Google

New houses great location near the RI Edinburgh hospital. Great walks along sustran cycle and walk path to Straiton pond and Roslin Chapel. Fantastic place to visit with kids.

Fiona · 16 April 2021 · Bellway Homes Ltd Scotland East Edinburgh (Shawfair)

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Questions about Bellway Homes Ltd Scotland East

Which Bellway Homes Ltd Scotland East office has the most reviews?

Edinburgh (Shawfair) has the most, with 26 reviews rated 3.6 out of 5, followed by Livingston with 14.

Where are the Bellway Homes Ltd Scotland East offices?

The eight Bellway Homes Ltd Scotland East offices, by town:

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