1/5
Proceed with caution with an Avant home
Sales staff are shambolic and incompetent. Ended up suicidal because of their mind games. Should have sacrificed the reservation fee at that point.

Trusted Agent profile
★★★★★
1,816 reviews across 6 offices and 2 platforms
Avant Homes Yorkshire has six offices, in Doncaster, Sheffield, Keighley, Bradford, Rotherham and Barnsley. Together they have 1,816 reviews on two platforms, rated 3.7 out of 5 overall.
26
Reviews on Google
All 6 offices
1,790
Reviews on Trustpilot
All 6 offices
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Avant Homes Yorkshire's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
1/5
Proceed with caution with an Avant home
Sales staff are shambolic and incompetent. Ended up suicidal because of their mind games. Should have sacrificed the reservation fee at that point.
4/5
Abi was great knowing all info we needed
Rating only, no written review.
5/5
Customer Experience Cheryl & Chloe
I would like to recognise Cheryl & Chloe at your Jackton Green Development for their excellent customer service. I believe building a customer relationship is important, and both Cheryl & Chloe have demonstrated this throughout my interactions with their professional knowledge and friendly approach. Of personal importance to myself is that they both delivered when promised, on any information that I requested . I look forward to there support till I move into my new home.
5/5
Highly Recommended
We are so grateful to Keiran for all his help throughout the home buying process. Thanks to his patience and guidance, what could have been stressful experience turned into a smooth and exciting journey. He gave us the time and space to think things through. We highly recommend Keiran to anyone looking to buy a property.
5/5
Very knowledgeable
Very knowledgeable, lovely houses and good value. I was surprised at the price given the size and the area. Sales lady was lovely.
5/5
Viewing Avant Homes - LS9
The Customer Service Adviser was very polite, calm and helpful.
5/5
Super development and brilliant sales advisor
Had an excellent experience with the sales advisor at the new development at Great Eccleston: extremely helpful, welcoming, friendly and professional.
5/5
I had a fantastic experience from the…
I had a fantastic experience from the time i booked an appointment to inquire a property until reservation at Foxgrove Village thru the help of Keiran Wilmot. Keiran has always been accomodating and wonderful all through out the process. He would explain everything and would answer every concern and queries we have. We are so grateful for his help and advices so our purchase would be so simple as possible. He always made us feel comfortable in every conversation we had with him. Looking forward for more meetings as we take this journey in buying our property.
5/5
⭐️⭐️⭐️⭐️⭐️
5/5
Kirean was an exceptional sales…
Kirean was an exceptional sales assistant explaining everything in detail, clearing all our doubts when needed and giving us reassurance about the property when needed. Avant homes was amazing with their service and fast paced through paper works and everything .
5/5
Rating only, no written review.
5/5
Best ever
Best ever. Seely fields, Can’t recommend Louise and ruby enough. They help above and beyond. They do everything to make you feel comfortable and the sale to go well. You have to remember that there is many people involved in buying a new house and not sweat the small things. It’s very stressful buying a house and Louise and Ruby make it a lot less stressful. I would not hesitate to show my house to people to view before you purchase, we love our new home. Also a big shoutout to all the builders on site as they are great and the best and couldn’t help enough. They do build it. lol. Cheers keith & Michelle
5/5
Rating only, no written review.
5/5
Show home visit
Spoke with Abi today on our visit to the new show home at Eden Fields.
5/5
Review for Avant Homes, Outstanding Service from Olivia at Sorby Park
We recently reserved our new home with Avant Homes, and the experience has been fantastic! A huge thank you to Olivia at the Sorby Park Sales Office. She has been incredibly helpful, knowledgeable, and supportive throughout the process.
5/5
Rating only, no written review.
4/5
Solid functional new builds
5/5
Great meet and greet...open
Great meet and greet...open, honest and professional with great knowledge..thank you
1/5
Disappointed with communications
We bought our house from Avant 10 years ago and have no issues however, the land behind my house is owned by Avant and there are old trees which hang over my garage. They have potential to cause damage to my and neighbouring properties. My husband and I have both emailed Avant to ask if the trees could be cut back to prevent any damage, very disappointed that we have had no reply.
1/5
M Uysal
I bought a house from Avant Home, and I honestly cannot describe how disappointed I am. I never thought a house could be this poorly built. From the moment I moved in, it became clear that the quality of their work was shockingly bad. Everything from the materials used to the overall workmanship is simply unacceptable.If you’re considering purchasing a property from this company, I strongly urge you to take the reviews seriously. They are not exaggerating. The craftsmanship is substandard, and the finishing touches are sloppy at best. The issues I’ve encountered range from structural problems to cosmetic details that should never have been overlooked in a brand-new home.I deeply regret trusting this company with such an important investment. If you value your money and peace of mind, please take your time to research thoroughly before making any decisions. Don’t make the same mistake I did, choose a company that genuinely cares about quality and customer satisfaction.
5/5
The sales advisor was extremely…
The sales advisor was extremely informative, engaging and friendly. She explained everything about the house and the scheme and we had a great viewing.
1/5
I would not recommend AVANT homes to…
I would not recommend AVANT homes to anyone, as I do not wish for anyone else to deal with the issues we have had and still remain unresolved. We were not given information by sales representatives prior to signing NHQC drawings for our property about the codes which indicate the colour for the roof for our property, we were promised to have a certain colour by one sales representative and were under the impression that this was what we were getting. We later realised only after the roof went on, that we had the roof colour that we did not agree on. It was too late, there was no option to change the roof or choose a different property and we were just informed that we are not being compensated in anyway by AVANT for the lack of clear communication. We were dealing with three different sales representatives, discussing extras and there were items missed on the extras/ choices invoice, which we had to go over and sign three times. Again, a clear lack of communication between the team as well. Please be made aware that there will be no customer compensation from AVANT, should issues occur.
Thank you for your review, we value all customer feedback, and we are sorry if your experience with us was negative. You can find the details of our regional customer services teams here: https://www.avanthomes.co.uk/contact-us/customer-service/report-an-issue
5/5
Brilliant service from Jacqueline…
Brilliant service from Jacqueline at Honeyman park helping us reserve our home. Great customer service, very polite and helpful made it really easy for us to reserve! Kept in touch and gave us all the information we needed to help us make the right decision so thank you very much and we look forward to completing the process with you.
Thank you leaving such a nice review. We value all feedback and are so glad your experience with us was positive! We will pass your praise on to Jacqueline she'll be happy to hear it.
5/5
Claire Firby
Claire Firby - what a superstar.This lady at Avant has got us to where we need to be.We started the process in July 24 with our property sold, however the chain was complex and Clare took the reins and liased with our Estate Agent to get us to exchange.The whole team have had patience and provided us with loads of support but Clare has stood out for me.We are looking forward to completion on the 19th of December and a new chapter of our life in a new home.
Hi Michelle, thank you so much for leaving this review. We value all feedback and are thrilled you had a positive experience with us. We will pass your high praise on to Claire, she'll be happy to hear it. Good luck with your new home.
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Doncaster has the most, with 1,790 reviews rated 3.7 out of 5, followed by Sheffield with 12.
The six Avant Homes Yorkshire offices, by town:
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