Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotOdett's point Keighley
I recently booked a house with Avant Homes, and I must say, the entire experience was seamless and impressive! Abigail, the sales representative, was an absolute delight to work with. Her expertise, professionalism, and warm demeanor made the whole process stress-free and enjoyable.Abigail's exceptional service deserves special mention. She listened attentively to our needs, showed us properties that fit our criteria, and guided us through the booking process with patience and clarity. Her knowledge of the properties and the local area was impressive, and she went above and beyond to ensure we felt comfortable and confident in our decision.I highly recommend Avant Homes and Abigail to anyone looking for a hassle-free and successful home-buying experience. Thank you, Abigail, for your outstanding service!
Rakesh · 17 May 2024 · Avant Homes Central Retford
★★★★★ 5/5
TrustpilotReally smooth reservation process
We have just reserved our home and are going through options for personalising it at the moment so we can't speak for the rest of the process yet, but our experience in Ruddington has been super smooth so far. We came in last minute and were given a tour of a couple of homes and decided to go for one as ours sold a couple of days later. The process of viewing and reserving has been smooth and Gavin has been especially helpful and friendly. The documents were all lined up and clear, despite having had the meeting over videocall as this suited my family better. We've bought a newbuild before and the reserving process was definitely far more confusing and difficult with the other builder. Thanks!
Gemma · 17 May 2024 · Avant Homes Central Retford
★★★★★ 5/5
TrustpilotExcellent ,great,fantastic
Rating only, no written review.
Vangel · 17 May 2024 · Avant Homes Central Retford
★★★★★ 4/5
TrustpilotLesley has done a great job helping us…
Lesley has done a great job helping us choose a house on the Cygnet Park estate.All our questions have been answered openly and we have reserved a house!
Barry · 16 May 2024 · Avant Homes Central Retford
★★★★★ 5/5
TrustpilotGreat customer service
Great customer service. Andy Jones fixed a shower tray issue in Penicuik that was pending for a while.
Daphne · 15 May 2024 · Avant Homes Central Retford
★★★★★ 5/5
TrustpilotLewis is great
Our sales advisor Lewis from Greenlock Place has been great. Lovely guy and very professional, explains everything really well, and fills us with confidence about the property. Thanks Lewis.
David · 15 May 2024 · Avant Homes Central Retford
★★★★★ 1/5
TrustpilotTerrible company
Terrible company. Still haven’t done our road works for 4 years, ignore all the residents on the estates emails asking. They keep saying that it will be done but blame contractors constantly. Be warned! Once they have sold you the house they do not care.
Tobias · 14 May 2024 · Avant Homes Central Retford
★★★★★ 5/5
TrustpilotCaroline is wonderful
Rating only, no written review.
COMPGrandy · 12 May 2024 · Avant Homes Central Retford
★★★★★ 5/5
TrustpilotAbsolutely fantastic meeting and…viewing yesterday.Very professional service.Keeping my fingers crossed so I can purchase an Imperage 3 bed detatched.
Absolutely fantastic meeting and viewingg
Angela · 11 May 2024 · Avant Homes Central Retford
★★★★★ 5/5
TrustpilotBrecks Lane Park Part Exchange
We’ve done a part exchange at Brecks Lane Park. After reading reviews online once we made our reservation I was really worrying about what we’d let ourselves in for. However, I have nothing but good things to say about Avant and we absolutely love our home and the whole process took just under 8 weeks.The whole experience was made even better with James, our sales advisor. He was friendly, knowledgable and welcoming from our very first appointment and was constantly ringing and emailing with updates. Nothing was too much trouble for James, including showing me to the house at least once a week. Overall a really positive experience. I’d definitely recommended.
Jessica · 10 May 2024 · Avant Homes Central Retford
★★★★★ 4/5
TrustpilotVery good service
Mr · 6 May 2024 · Avant Homes Central Retford
★★★★★ 5/5
TrustpilotSuperb detail
So detailed, there is nothing I don’t know about this new house.
Lovejoy · 6 May 2024 · Avant Homes Central Retford
★★★★★ 5/5
TrustpilotBella has been fantastic from day one
Bella has been fantastic from day one. She is so helpful and polite she goes above and beyond to help me with any enquiries! Her customer service is 5* she regularly rings to give me updates and keeps me onboard with everything that's happening with my new house! So excited for my new house and I can definitely say that Bella has made the process of selling and buying a home much smoother.
Henrietta · 6 May 2024 · Avant Homes Central Retford
★★★★★ 5/5
TrustpilotGreat service and guidance
Lesley and Vicky gave us great information and guidance as to what we needed to know regarding house sizes at, Cygnet Park Killingworth.
G · 6 May 2024 · Avant Homes Central Retford
★★★★★ 5/5
Trustpilotfriendly and helpful
Georgia was very friendly and helpful. Answering all the questions and concerns that we had.
DisappoiCustomer · 6 May 2024 · Avant Homes Central Retford
★★★★★ 5/5
TrustpilotPurchase at Cygnet Park, Newcastle
Recently completed on my purchase at Cygnet Park. Great experience and service from my sales advisor Lesley from the start and throughout. I received regular contact by email and phone to update me on the progress of my property. She was always quick to respond to any queries that I had. Site manager Keith and Michelle from customer care have been brilliant since completion. Any issues/snags I had (which have been minor) have all been rectified within 3 weeks of my first home visit. Michelle has checked in often to ensure everything is okay. Whilst Keith was fixing something in my home he made arrangements for some other workers to come out and sort some of the issues I had (they came round within 10minutes which was fantastic). All 3 have been extremely friendly, approachable and happy to help if I need anything. Thank you for making what can be an extremely stressful time, stress-free and exciting!
Claire · 6 May 2024 · Avant Homes Central Retford
★★★★★ 5/5
TrustpilotLynsey was truly fantastic
Lynsey was truly fantastic - I signed for my new home today and she had played such a huge part in it. Thank you x
Gini · 5 May 2024 · Avant Homes Central Retford
★★★★★ 5/5
TrustpilotGreat customer service from Lewis
We went into the sales office to look at certain house types Lewis listened to our needs and suggested a Dalton type property which suits all of our needs. Lewis isvery friendly and always accommodating with a positive professional attitude. Lewis gives superb customer service and provides feedback where necessary.
Charlotte · 5 May 2024 · Avant Homes Central Retford
★★★★★ 5/5
TrustpilotMy visit was excellent due to the warm welcome from Abi and her knowledge
The marketing officer Abi was excellent, having previously provided other information via email. She gave a friendly warm welcome and even provided a drink as we were parched on a hot day at the end of housing development visiting. She answered all my questions and gave me lots of relevant information about the house styles, the phase of the development and other site information. She managed others visiting the site very well, as it was busy, whilst still meeting my needs. She apologised for not being able to provide some printed information as, through no fault of her own, her printer was not working. She has promised to forward them in the post. We were able to view the show home on site after our meeting and would say this was a very successful visit. This visit in total contrast to an earlier visit to another development in Skipton I would give 10/10.
Rose · 3 May 2024 · Avant Homes Central Retford
★★★★★ 1/5
TrustpilotBuild quality isnt great, aftersales is a joke.
Build quality isnt great, aftersales is a joke, attitudes from sales staff and aftersales staff pathetic, I could go on and on about issues and excuses but I`d simply be wasting my time, beware.Obviously cant sell the homes due to the reviews on poor everything so rent them out, waiting over a year for initial snags to be rectified with garbage aftersales mails and service.
Lee · 1 May 2024 · Avant Homes Central Retford
★★★★★ 5/5
GoogleRating only, no written review.
Sean · 1 May 2024 · Avant Homes Central Chesterfield
★★★★★ 1/5
TrustpilotAmbretone Park, what a mess!
I visited their Ambretone Park site at Green Hammerton. I went with a view to just looking through the show home windows however the sales agent invited us onto the site. No safety precautions were adhered to and as a result I fell on their building site. I broke my nose, had to have my face stitched up and take time off work to heal. To cover his back, the sales agent told lie after lie about the incident. Hideous people and a disgusting company, you only have to look at the other reviews. When I drive past this development now and see what an absolute mess it looks, I thank my lucky stars I never bought a house there.*UPDATE* You’ll see from the reply below that Avant Homes state that all health & safety regulations were adhered to. What an absolute joke of a response from this company …. I was taken onto this building site after hours. . I was not offered any PPE. . There was no site manager present. . I had my daughter with me who is a minor.. I fell from an open doorway onto a raised concrete ledge. I would suggest they read their own policies and educate themselves. No wonder they have the reputation they have. Stay away from this dishonest bunch of cowboys at all costs.
Julie · 1 May 2024 · Avant Homes Central Retford
Agent replied · 10 June 2024
We take feedback very seriously and thank you for sharing your experience. A thorough investigation into the unfortunate circumstances of your fall was carried out, which revealed that all health and safety procedures were strictly adhered to and that our sales advisor's account of events was fully substantiated. We genuinely care about the satisfaction of our customers and strive to uphold the highest standards of service.
★★★★★ 5/5
TrustpilotAndy was absolutely brilliant
Andy was absolutely brilliant. Went above and beyond to fix our on going issues.
Andrea · 30 April 2024 · Avant Homes Central Retford
★★★★★ 5/5
TrustpilotExcellent builder and customer care
Excellent information and explanation of everything. Avant offer the latest environmental technology and even include hedgehog runs in the fences and a bike hook! Modern design for modern living, really well - built and high spec finishes throughout and the best customer care.
TRISTAN · 29 April 2024 · Avant Homes Central Retford
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
