Trusted Agent profile

Andrew Ward estate agents in Potters Bar, Brookmans Park and Barnet

3.8

★★★★★ Good

38 reviews across 3 offices and 1 platform

Andrew Ward has three offices, in Potters Bar, Brookmans Park and Barnet. Together they have 38 reviews on 1 platform, rated 3.8 out of 5 overall.

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3.8 / 5

38

Reviews on Google

All 3 offices

Reviews may appear on more than one platform.

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Our offices

Andrew Ward's three offices, most reviewed first. Each has its own page.

Latest reviews from every Andrew Ward office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

I genuinely thought I had already left this review, but I’ve just realised I hadn’t. Our experience with this office is from Sep 2025 regarding a detached house on Heath Road , specifically dealing with Jo which was extremely disappointing. We received written confirmation that our offer had been accepted and believed the property was secured. We acted promptly, submitted everything requested, and followed all guidance given. Throughout the process, Jo repeatedly encouraged us to increase our offer. Which we did each time! Bear in mind we had instructed our solicitor at this stage. Despite this, we were then messed around and informed that another last minute offer was being considered after we had already been told ours was accepted. Just before we made our final increased offer, Jo said on the phone, “Maybe it’s not meant to be,” before even knowing what our revised offer would be. That comment strongly suggested that our offer was never genuinely going to be accepted and that there was already an intention to proceed with another buyer. The property was not marked under offer when it should have been, and it felt as though we were being kept as a backup while other options were explored. A significant amount of our time was wasted, along with unnecessary stress. This is no longer about the house itself, but about the lack of transparency and how poorly the situation was handled. Very disappointing experience.

Inan · 14 March 2026 · Andrew Ward Potters Bar

5/5

Google

Thank you so much to the team who helped me purchase my new home. Outstanding service from start to finish. Thank you Ian, James & Julie!

Jo · 16 June 2025 · Andrew Ward Potters Bar

5/5

Google

Outstanding Service from Andrew Ward, Our Dream Home Found! I cannot recommend Andrew Ward highly enough for the incredible service they provided in finding our forever home. From start to finish, they went above and beyond, making the entire process smooth and stress-free. A special mention to Jo, whose attention to detail and dedication were second to none. She was always chasing things up on our behalf, ensuring everything progressed as quickly as possible. Gary was an absolute rock, always at the other end of the phone to offer invaluable advice and guidance whenever we needed it. The entire team at Andrew Ward was professional, knowledgeable, and genuinely cared about making our dream home a reality. Their communication, expertise, and willingness to go the extra mile truly set them apart. If you’re looking for an estate agent who will support you every step of the way, I wholeheartedly recommend Andrew Ward. Thank you so much for everything! ⭐⭐⭐⭐⭐

Gemma · 16 March 2025 · Andrew Ward Potters Bar

5/5

Google

Excellent experience working with the team at Andrew Ward to sell my maisonette in Potters Bar. From start to finish, their professionalism, expertise, and commitment to the sale were outstanding. The team kept me updated at every step, ensuring I was never in the dark about developments. They were always approachable, responsive, and went above and beyond to ensure everything went as smoothly as possible. Can’t recommend the Andrew Ward team enough, they are the best agents in Potters Bar to anyone looking to sell or buy a property in the area.

Georgina · 2 January 2025 · Andrew Ward Potters Bar

5/5

Google

Always gets job done! Best in Brookmans Park!

Lily · 29 September 2024 · Andrew Ward Brookmans Park

Agent replied · 25 October 2024

Thank you for your review. Much appreciated.

1/5

Google

No words

James · 31 July 2024 · Andrew Ward Brookmans Park

Agent replied · 25 October 2024

Not registered with us. Sorry but never heard of you? If you have an issue please contact us. Leaving a 1 star review with no information is unfair and shouldn’t be allowed!

1/5

Google

Worst experience ever, they dont even deserve one star! Very rude, not professional at all and with an awful attitude towards their customers! Not recommended!

M · 2 May 2024 · Andrew Ward Brookmans Park

Agent replied · 10 June 2024

Sorry but who are you? Please call us but I suspect you won’t. I assume you were not selected for a rental property but who knows!!

1/5

Google

Worst experience ever But ever ever Seriously I don't understand and i can't believe how they still in the market with they type of attitude and with zero professionalism Not helpful at all in all manners They think the clients needs them , Instead their need clients, and they think they are the bosses I'd prefer to stay homeless instead choosing them The manager called Gary was selective and unhelpful at all for everything He looks like the person who smiles in front of your face, butttt ........

Doki · 2 May 2024 · Andrew Ward Brookmans Park

Agent replied · 10 June 2024

Doki, we do not know who you are or even what this is about. Sorry you have had a bad experience with someone but there is a proper way to make a complaint. Please contact our office and air your concern properly.

5/5

Google

Jo and Gary in Andrew Ward did what no-one else managed, they sold our house in a very challenging market. Helped overcome some sticky issues at the end and gave good advice all along the way . Thanks

Guy · 2 May 2024 · Andrew Ward Brookmans Park

Agent replied · 25 October 2024

Thank you for your review. It’s very appreciated and yes the market has been challenging but we push forward regardless.

1/5

Google

These estate agent not competive

Do · 27 March 2024 · Andrew Ward Barnet

5/5

Google

Very impressed with the professionalism shown by the brookmans park branch. Friendly and responsive.

Peter · 29 March 2023 · Andrew Ward Brookmans Park

5/5

Google

Rating only, no written review.

Adam · 28 March 2023 · Andrew Ward Barnet

5/5

Google

Would like to say a big thank you to everyone at Andrew ward potters bar for helping me find my new home and wish you all a merry Christmas. Many thanks

James · 11 October 2021 · Andrew Ward Potters Bar

5/5

Google

We have bought a house and sold our house through Andrew Ward. They have been outstandingly good on both occasions. Exceptional service, thank you.

Jay · 3 May 2021 · Andrew Ward Potters Bar

5/5

Google

We recently sold our house with Andrew Ward and they made a stressful time much easier for us. The whole team goes above and beyond to help. Without a doubt the best estate agents we’ve ever worked with.

A · 29 March 2021 · Andrew Ward Brookmans Park

Agent replied · 10 June 2024

Thank you. Likewise it was a pleasure to work with you. All the best.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Andrew Ward

Which Andrew Ward office has the most reviews?

Potters Bar has the most, with 22 reviews rated 4.0 out of 5, followed by Brookmans Park with 10.

Where are the Andrew Ward offices?

The three Andrew Ward offices, by town:

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