Trusted Agent profile

Anderson Residential estate agents in Sutton Coldfield and Newcastle Upon Tyne

4.3

★★★★★ Great

553 reviews across 3 offices and 2 platforms

Anderson Residential has three offices, in Sutton Coldfield (two offices) and Newcastle Upon Tyne. Together they have 553 reviews on two platforms, rated 4.3 out of 5 overall.

Google logo

4.3 / 5

539

Reviews on Google

All 3 offices

Yell logo

3.0 / 5

14

Reviews on Yell

All 3 offices

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Our offices

Anderson Residential's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 539 reviews on Google only. Show every review

1/5

Google

If you felt you have picked a highly professional estate agent, I feel for you. Never Ever go with these time wasters. They just pass the book and are quite happy to leave me with no heating or hot water considering I’m still expected to pay rent. Don’t waste your time with these, go elsewhere - save yourself the stress. I wish I had done the same!

George · 26 October 2021 · Anderson Residential Sutton Coldfield (14 High Street)

Agent replied · 25 October 2024

Good morning, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

1/5

Google

If you felt you have picked a highly professional estate agent, I feel for you. Never Ever go with these time wasters. They just pass the book and are quite happy to leave me with no heating or hot water considering I’m still expected to pay rent. Don’t waste your time with these, go elsewhere - save yourself the stress. I wish I had done the same!

George · 24 October 2021 · Anderson Residential Sutton Coldfield

Agent replied · 23 October 2024

Good morning, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

Very professional and organised highly recommended.PositiveProfessionalism

Matthew · 27 August 2021 · Anderson Residential Sutton Coldfield

Agent replied · 25 May 2023

Many thanks for the fantastic 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Amazing service delivered by Kelly. The energy, effort and enthusiasm she puts in to get results is truly remarkable.PositiveResponsiveness, Professionalism

Joe · 27 August 2021 · Anderson Residential Sutton Coldfield

Agent replied · 25 May 2023

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

I have had the pleasure of working with Anderson’s for a few years now and can’t fault there professionalism and always seems to be happy tenants when I attend to maintain there properties.PositiveProfessionalism

Neil · 27 August 2021 · Anderson Residential Sutton Coldfield

Agent replied · 25 May 2023

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Dealt with Kelly recently as she found a new tenant for one of my properties. Have dealt with her before and always found her to be extremely helpful, professional and knowledgeable.PositiveQuality, Professionalism

Stephen · 27 August 2021 · Anderson Residential Sutton Coldfield

Agent replied · 25 May 2023

Thank you for taking the time to share your experience and 5* review! Kind regards, Scott @ Customer Relations

5/5

Google

amazing experience with Kelly!! the knowledge and manner from this lady is amazing! she really knows her stuff and to top it off she is super friendly and nothing is too much for her. 10/10 all roundPositiveProfessionalism

Jack · 27 August 2021 · Anderson Residential Sutton Coldfield

Agent replied · 25 May 2023

Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Love using this local agent - professional but friendly and have always let our properties quickly and the calibre of their tenants have always been very high. Andersons are our preferred agent for lettings in Sutton Coldfield.PositiveResponsiveness, Quality, Professionalism, Value

Louise · 27 August 2021 · Anderson Residential Sutton Coldfield

Agent replied · 25 May 2023

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

My mum has recently rented a property through Anderson’s and I have to say what an exceptional service from Kelly. She is friendly, approachable, nothing is too much trouble for her and she went above and beyond for us. Cannot recommend her highly enough - she is an absolute credit to Anderson’s.

Sandra · 27 August 2021 · Anderson Residential Sutton Coldfield

Agent replied · 26 August 2024

Hi Sandra, Please ask your brother, of whom's experience you are discribing, to contact us via review@countrywide.co.uk so that we can gain his interpretation of events and advise him accordingly. Kind regards, Scott

5/5

Google

We have recently completed on a property with Kelly of Anderson's as our agent. She has been incredible from start to finish and her enthusiasm and bubbly character made both myself and my wife smile. Kelly has been true to her word from the start and made sure that all the boxes were ticked to make an incredibly smooth and fast transaction. We were able to view and complete within the space of one week so quite a fantastic service. We have now already moved in. Great job!PositiveProfessionalism

Chris · 27 August 2021 · Anderson Residential Sutton Coldfield

Agent replied · 25 May 2023

Many thanks for your glowing 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Very professional and organised highly recommended.PositiveProfessionalism

Matthew · 25 August 2021 · Anderson Residential Sutton Coldfield (14 High Street)

Agent replied · 24 August 2024

Many thanks for the fantastic 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Very professional and helpful service provided by the agents, a special thanks to kirsty,Laura and Kelly.

Jamie · 25 August 2021 · Anderson Residential Sutton Coldfield (14 High Street)

Agent replied · 24 August 2024

Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.

5/5

Google

From stat to finish the whole experience was second to none. The girls were very informative and made the whole progress seamless. Many many thanks

Dave · 25 August 2021 · Anderson Residential Sutton Coldfield (14 High Street)

Agent replied · 24 August 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Amazing service delivered by Kelly. The energy, effort and enthusiasm she puts in to get results is truly remarkable.PositiveResponsiveness, Professionalism

Joe · 25 August 2021 · Anderson Residential Sutton Coldfield (14 High Street)

Agent replied · 24 August 2024

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

I have had the pleasure of working with Anderson’s for a few years now and can’t fault there professionalism and always seems to be happy tenants when I attend to maintain there properties.PositiveProfessionalism

Neil · 25 August 2021 · Anderson Residential Sutton Coldfield (14 High Street)

Agent replied · 24 August 2024

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Dealt with Kelly recently as she found a new tenant for one of my properties. Have dealt with her before and always found her to be extremely helpful, professional and knowledgeable.PositiveQuality, Professionalism

Stephen · 25 August 2021 · Anderson Residential Sutton Coldfield (14 High Street)

Agent replied · 24 August 2024

Thank you for taking the time to share your experience and 5* review! Kind regards, Scott @ Customer Relations

5/5

Google

amazing experience with Kelly!! the knowledge and manner from this lady is amazing! she really knows her stuff and to top it off she is super friendly and nothing is too much for her. 10/10 all roundPositiveProfessionalism

Jack · 25 August 2021 · Anderson Residential Sutton Coldfield (14 High Street)

Agent replied · 24 August 2024

Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Love using this local agent - professional but friendly and have always let our properties quickly and the calibre of their tenants have always been very high. Andersons are our preferred agent for lettings in Sutton Coldfield.PositiveResponsiveness, Quality, Professionalism, Value

Louise · 25 August 2021 · Anderson Residential Sutton Coldfield (14 High Street)

Agent replied · 24 August 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

Looking for a place to rent isn’t easy but Andersons really stepped up to the mark and assisted me in making it happen. What a great service provided, so helpful and friendly. They really did make the whole experience easier.

Darren · 25 August 2021 · Anderson Residential Sutton Coldfield (14 High Street)

Agent replied · 24 August 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

1/5

Google

If you felt you have picked a highly professional estate agent, I feel for you. Never Ever go with these time wasters. They just pass the book and are quite happy to leave me with no heating or hot water considering I’m still expected to pay rent. Don’t waste your time with these, go elsewhere - save yourself the stress. I wish I had done the same!

George · 25 August 2021 · Anderson Residential Sutton Coldfield (14 High Street)

Agent replied · 24 August 2024

Good morning, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

I would like to compliment Kelly at Anderson Residential on the excellent service she provided me during my move. She is energetic, attentive, resourceful, and was willing to go the extra mile to help with my queries, ensuring that the whole process was as smooth as possible. Kelly is a credit to Anderson Residential, which I would highly recommend.

Grace · 25 August 2021 · Anderson Residential Sutton Coldfield (14 High Street)

Agent replied · 24 August 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

My mum has recently rented a property through Anderson’s and I have to say what an exceptional service from Kelly. She is friendly, approachable, nothing is too much trouble for her and she went above and beyond for us. Cannot recommend her highly enough - she is an absolute credit to Anderson’s.

Sandra · 25 August 2021 · Anderson Residential Sutton Coldfield (14 High Street)

Agent replied · 24 August 2024

Hi Sandra, Please ask your brother, of whom's experience you are discribing, to contact us via review@countrywide.co.uk so that we can gain his interpretation of events and advise him accordingly. Kind regards, Scott

5/5

Google

Dealt with Kelly recently as she found a new tenant for one of my properties. She is a true professional and so helpful and pleasant. I can also say the same about Sarah who again is so pleasant when she calls . They really make my life a whole lot easier. Well done the whole team. I certainly would recommend their services.

KATHY · 25 August 2021 · Anderson Residential Sutton Coldfield (14 High Street)

Agent replied · 24 August 2024

Thank you for your 5* review and great comments! Best wishes, Scott @ Customer Relations

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Anderson Residential

Which Anderson Residential office has the most reviews?

Sutton Coldfield has the most, with 316 reviews rated 4.5 out of 5, followed by Sutton Coldfield (14 High Street) with 217.

Where are the Anderson Residential offices?

The three Anderson Residential offices, by town:

Reviews may appear on more than one platform.

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