Trusted Agent profile

Anderson Residential estate agents in Sutton Coldfield and Newcastle Upon Tyne

4.3

★★★★★ Great

553 reviews across 3 offices and 2 platforms

Anderson Residential has three offices, in Sutton Coldfield (two offices) and Newcastle Upon Tyne. Together they have 553 reviews on two platforms, rated 4.3 out of 5 overall.

Google logo

4.3 / 5

539

Reviews on Google

All 3 offices

Yell logo

3.0 / 5

14

Reviews on Yell

All 3 offices

Our offices

Anderson Residential's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 539 reviews on Google only. Show every review

5/5

Google

Kelly was a great help for us. She did all the paperwork so swiftly that when we reached UK we had our rental house all ready to move in. She did a great work in 3 days time and was always ready to answer any questions on whatsapp and was very cheerful all the time. Thanks for the quick work you did for us. :) Highly recommended.

Evlyn · 27 October 2022 · Anderson Residential Sutton Coldfield

Agent replied · 25 May 2023

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Found to be very polite, professional and dedicated team at Anderson lettings. Excellent communication throughout via telephone and emails with updates at every stage. Therefore I have no hesitation in recommending Anderson lettings to anyone who's looking for a 5* service to let their property.

Sidra · 27 October 2022 · Anderson Residential Sutton Coldfield

Agent replied · 25 May 2023

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I have used Andersons for many years for all my rental properties and they always go above and beyond wouldn't go anywhere else and would definitely recommend

Chris · 27 September 2022 · Anderson Residential Sutton Coldfield

Agent replied · 25 May 2023

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Easy from start to finish. Kelly was fantastic and made what was a stressful experience of finding a place to move into, a walk in the park. Couldn’t reccommend Anderson’s or Kelly any more than I do.

Sam · 27 September 2022 · Anderson Residential Sutton Coldfield

Agent replied · 25 May 2023

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Many thanks to Kelly who has been brilliant through the whole process. For us this being our first time renting it can be quite nerve racking filling out all the paper work etc but Kelly really helped us and was always at the end of the phone to answer any questions we had. Couldn’t recommend her enough.

Megan · 28 August 2022 · Anderson Residential Sutton Coldfield

Agent replied · 25 May 2023

Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

Great company. Really helpful. Kelly is lovely and polite. Thank you for you helpPositiveResponsiveness, Quality, Professionalism, Value

Lee · 27 August 2022 · Anderson Residential Sutton Coldfield

Agent replied · 25 May 2023

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Great company. Really helpful. Kelly is lovely and polite. Thank you for you helpPositiveResponsiveness, Quality, Professionalism, Value

Lee · 25 August 2022 · Anderson Residential Sutton Coldfield (14 High Street)

Agent replied · 24 August 2024

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

I was extremely happy with the service Kelly provided in my search for a new home.

Opie · 25 August 2022 · Anderson Residential Sutton Coldfield (14 High Street)

Agent replied · 24 August 2024

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Recently moved and was handled by Kelly. Excellent communication, swift and easy. Couldn’t of asked for a better agent.

Jamie · 25 August 2022 · Anderson Residential Sutton Coldfield (14 High Street)

Agent replied · 24 August 2024

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

1/5

Google

Considering the increase in energy costs. Anderson Residential consider having internal doors not a necessity. So along with a job loss I am now faced with extortionate energy costs because they don’t deem doors a priority. Mouldy walls too and they are charging me a fortune to rent out substandard property. Avoid

Lala · 25 August 2022 · Anderson Residential Sutton Coldfield (14 High Street)

Agent replied · 24 August 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

Professional service and friendly staff that specialise in rentals. Have a tenant in less than a week at the requested price. Couldn't be happier with Andersons

Sophie · 25 August 2022 · Anderson Residential Sutton Coldfield (14 High Street)

Agent replied · 24 August 2024

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I have worked with Anderson Residential and Sarah Savage at Sutton Coldfied PMC for a number of years and always found them to be very profesional and responsive and always drive to resolve any issues as fast as possible. Hope to work with them for many years to come.

Mark · 25 August 2022 · Anderson Residential Sutton Coldfield (14 High Street)

Agent replied · 24 August 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

They are brilliant. This one agent (Kelly) has completely gone out of her way to help me look for a place after my original viewing fell through. Could not of asked for a more friendly agent.👍 …

Rich · 25 August 2022 · Anderson Residential Sutton Coldfield (14 High Street)

Agent replied · 24 August 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

Excellent service from Sarah L - very attentive and she ensured that we were communicated well throughout the letting experience. Would have no issues in recommending this agency based on the service we received.

Tallulah · 25 August 2022 · Anderson Residential Sutton Coldfield (14 High Street)

Agent replied · 24 August 2024

Thank you for your wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I have recently put my property on for letting. They have been outstanding from start to finish and have kept me up to date every step of the way. I can not recommend a better branch to let through. Will be using again and again. Very trusting and reliable.

Meg · 25 August 2022 · Anderson Residential Sutton Coldfield (14 High Street)

Agent replied · 24 August 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Laura was very proactive, professional and friendly . My house had been on the market for a few weeks with no success . She contacted me and offered to get it rented for me , which she did, within a few days . Very reasonable prices too . Thank you to Laura and all of the staff at Anderson’s 🙏👏 …

Susan · 25 August 2022 · Anderson Residential Sutton Coldfield (14 High Street)

Agent replied · 24 August 2024

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

We have worked with Sarah Savage and the team at The Sutton Coldfield Property Management Centre for many years. Sarah has always been an absolute pleasure to speak to. Communication and response times have been excellent and she is always attentive and focused on the job in hand. We look forward to working with Sarah and the team for many more years to come!

Lisa · 25 August 2022 · Anderson Residential Sutton Coldfield (14 High Street)

Agent replied · 24 August 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Used Anderson for a rental apartment which myself and my family are moving into. Kelly from here helped throughout the process and was very helpful, friendly and very professional at the same time. The process as a whole has been carried out effortlessly. And myself and my family thank Anderson for what they have done

Sean · 25 August 2022 · Anderson Residential Sutton Coldfield (14 High Street)

Agent replied · 24 August 2024

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

We obtained our let through Kelly who was fantastic throughout. Very friendly, and it felt like she was genuinely pleased to have found us a home. All information available whenever requested and process was smooth. Made herself readily available to suit our time needs. Property is in great condition too and one of the best I’ve moved to.

Richard · 25 August 2022 · Anderson Residential Sutton Coldfield (14 High Street)

Agent replied · 24 August 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Many thanks to Kelly who has been brilliant through the whole process. For us this being our first time renting it can be quite nerve racking filling out all the paper work etc but Kelly really helped us and was always at the end of the phone to answer any questions we had. Couldn’t recommend her enough.

Megan · 25 August 2022 · Anderson Residential Sutton Coldfield (14 High Street)

Agent replied · 24 August 2024

Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

They are brilliant. This one agent (Kelly) has completely gone out of her way to help me look for a place after my original viewing fell through. Could not of asked for a more friendly agent.👍 …

Rich · 29 June 2022 · Anderson Residential Sutton Coldfield

Agent replied · 25 May 2023

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

We have worked with Sarah Savage and the team at The Sutton Coldfield Property Management Centre for many years. Sarah has always been an absolute pleasure to speak to. Communication and response times have been excellent and she is always attentive and focused on the job in hand. We look forward to working with Sarah and the team for many more years to come!

Lisa · 29 June 2022 · Anderson Residential Sutton Coldfield

Agent replied · 25 May 2023

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

I have worked with Anderson Residential and Sarah Savage at Sutton Coldfied PMC for a number of years and always found them to be very profesional and responsive and always drive to resolve any issues as fast as possible. Hope to work with them for many years to come.

Mark · 29 June 2022 · Anderson Residential Sutton Coldfield

Agent replied · 25 May 2023

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Staff are lovely and very easy to deal with.

Dermot · 25 May 2022 · Anderson Residential Sutton Coldfield

Agent replied · 25 May 2023

Thank you for your great 5* review. Kind regards, Lucy, Customer Relations.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Questions about Anderson Residential

Which Anderson Residential office has the most reviews?

Sutton Coldfield has the most, with 316 reviews rated 4.5 out of 5, followed by Sutton Coldfield (14 High Street) with 217.

Where are the Anderson Residential offices?

The three Anderson Residential offices, by town:

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent