Trusted Agent profile

Anderson Residential estate agents in Sutton Coldfield and Newcastle Upon Tyne

4.3

★★★★★ Great

553 reviews across 3 offices and 2 platforms

Anderson Residential has three offices, in Sutton Coldfield (two offices) and Newcastle Upon Tyne. Together they have 553 reviews on two platforms, rated 4.3 out of 5 overall.

Google logo

4.3 / 5

539

Reviews on Google

All 3 offices

Yell logo

3.0 / 5

14

Reviews on Yell

All 3 offices

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Our offices

Anderson Residential's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 539 reviews on Google only. Show every review

1/5

Google

Rating only, no written review.

Joe · 29 April 2023 · Anderson Properties

1/5

Google

Absolutely useless.I had a viewing and I made my offer ,the guy said he would definitely let me know days after I called him no answer I messaged him no reply.then I called the office the property has been let !

Ceto · 29 April 2023 · Anderson Properties

5/5

Google

Extremely professional service with excellent staff.

Hannah · 25 April 2023 · Anderson Residential Sutton Coldfield

Agent replied · 25 May 2023

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

First class service and very friendly communication. Highly recommended.

Jennifer · 25 April 2023 · Anderson Residential Sutton Coldfield

Agent replied · 25 May 2023

Many thanks for your fantastic recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I have worked with Anderson Residential Lettings (Sutton Coldfield) for a number of years now and could not recommend them highly enough. Always professional, excellent communications from all the staff especially Laura. The team all work hard to find the right tenants for our properties and they provide a brilliant service. Well done, keep up the good work.

Lynda · 25 April 2023 · Anderson Residential Sutton Coldfield

Agent replied · 25 May 2023

Thanks for the wonderful recommendation and 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Job well done,

Trust · 26 March 2023 · Anderson Residential Sutton Coldfield

Agent replied · 25 May 2023

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

They are excellent and very helpfull

John · 26 March 2023 · Anderson Residential Sutton Coldfield

Agent replied · 25 May 2023

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Very helpful and friendly. Would highly recommend them nothing is too much trouble.

Chelsey · 26 March 2023 · Anderson Residential Sutton Coldfield

Agent replied · 25 May 2023

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Amazing customer service from meg and Laura was very helpful too. Couldn't have asked for a better person. If you looking for someone to help you move in and need a detailed analysis of a property ask for Meg.

Ishmael · 26 March 2023 · Anderson Residential Sutton Coldfield

Agent replied · 25 May 2023

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Quick, friendly & helpful and very professional.

K · 5 March 2023 · Anderson Residential Sutton Coldfield

Agent replied · 25 May 2023

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

It's a pleasure working with people, nice agents and nice people. Thank you!

Nikita · 24 February 2023 · Anderson Residential Sutton Coldfield

Agent replied · 25 May 2023

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

1/5

Google

ANDERSON PROPERTY HAVE STARTED A NEW FORM OF SCAM COLLECTING HOLDING FEE FROM SEVERAL PEOPLE AND TOLD THE THERE REFERENCING WAS FAIL. WITHOUT NO REASON AND THEY'LL TELL YOU THEY CAN REFUND THE PAYMENT

Maxwell · 24 February 2023 · Anderson Residential Sutton Coldfield

Agent replied · 25 May 2023

Good afternoon Maxwell, After discussing your comments with our local team I can confirm that your referencing did unfortunately fail for a property you applied for. Whilst I understand your frustration, simply not passing referencing does not mean you have been subjected to a scam. I would kindly ask you to remove your false comments promptly to avoid further action being considered against you. Regards, Scott @ Customer Relations.

5/5

Google

Meghan and Laura have been very helpful. Everything was doing quick and in a week I had my keys handed to my dad and I. Thank you guys so much for the good work.

Unique_ · 24 February 2023 · Anderson Residential Sutton Coldfield

Agent replied · 25 May 2023

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Andersons offer something different than I have found with other letting agents. They actually listen, give advice and support you when you need it. They work with you so its a win win for you and your tenants. They are a great team, professional and follow up as and when agreed. If you are looking to let out a property and would like to work with people who actually care about doing a good job, then Andersons are your people.

Michaela · 24 February 2023 · Anderson Residential Sutton Coldfield

Agent replied · 25 May 2023

Many thanks for the fantastic 5* review and your kind words. Kind regards, Lucy, Customer Relations.

5/5

Google

Andersons let my property in 24 hours with good communication and very efficient friendly staff , Well done team Anderson’s

Alan · 25 January 2023 · Anderson Residential Sutton Coldfield

Agent replied · 25 May 2023

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Amazing service throughout the whole process! Kelly thank you for everything!

Nikolay · 9 January 2023 · Anderson Residential Sutton Coldfield (14 High Street)

Agent replied · 8 January 2025

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Kelly Westwood is doing a great job, she is very helpful and nice!

UK · 26 December 2022 · Anderson Residential Sutton Coldfield

Agent replied · 25 May 2023

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

I’ve dealt with Anderson’s on a couple of occasions while looking for a property and I’ve always found them to be prompt and professional, especially Kelly on the Lettings side!

Joshua · 26 December 2022 · Anderson Residential Sutton Coldfield

Agent replied · 25 May 2023

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

I've been looking for a place to rent for a long time now ! And not had any joy either the estate agents don't get back to me or I've got a viewing and they've not turned up ... Then I got a place through andersons in Sutton coldfield meghan duckett was the lady who I was dealing with , Not only did she do an amazing job getting me the place i wanted .she was very helpful with paperwork i had trouble with ...100% Thanks very much to a caring helpful lovely lady 😀

Lisa · 26 December 2022 · Anderson Residential Sutton Coldfield

Agent replied · 25 May 2023

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Have rented out 3 Houses this year with Andersons the Girls in the office have been Fantastic thank you so much for all your hard work especially Kelly. You are all tremendous Polite and very Professional I do have more properties and Hands down I would love Anderson’s to carry on with my rentals Ladies Again Thank you so much and have a Merry Christmas and a Happy New Year 👍👍👍👍👍👍👍👍

Tobias · 26 December 2022 · Anderson Residential Sutton Coldfield

Agent replied · 25 May 2023

Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

A huge thank you to Laura at the Sutton Coldfield Lettings office for all her help, advice and hard work in organising my sons tenancy so quickly. An absolute star! We are both very grateful. We are more than happy to highly recommend. Kind Regards Sue and Matthew Targett

Sue · 26 December 2022 · Anderson Residential Sutton Coldfield

Agent replied · 25 May 2023

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Great environment, professional and reliable. They care about their clients and train their agents frequently so they are always updated with what’s going on in the property market. I recommend Andersons to anyone looking to do any Real Estate transaction. Great team…Laura, Kelly, Kirsty, Megan and Sarah all a pleasure to deal with it.

Qasim · 26 December 2022 · Anderson Residential Sutton Coldfield

Agent replied · 25 May 2023

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I was extremely pleased with how above and beyond the team went to market my property (picking up the keys from another letting agent and marketing the property within the same day on request of me asking to market the house) and then how quickly viewings were held on the following day from property put up on the market and offers put forward by tenants on that same day. I was even pleased with the rental rate i received from the calibre of tenants put forward. Love how bubbly all team members are in Andersons and helpful. I hope your business continues to blossom and will definately be recommending your business and repeat business with you all in the future. Take care! MWAH !

Jody · 26 November 2022 · Anderson Residential Sutton Coldfield

Agent replied · 25 May 2023

Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I have had the pleasure of dealing with the ladies in branch for the last few years. Exceptional service and fantastic communication. I couldn't recommend them enough.

Ajay · 27 October 2022 · Anderson Residential Sutton Coldfield

Agent replied · 25 May 2023

Thank you for your wonderful 5* review and kind words. I will make sure your comments are passed on to our local team. Best wishes, Scott @ Customer Relations.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Anderson Residential

Which Anderson Residential office has the most reviews?

Sutton Coldfield has the most, with 316 reviews rated 4.5 out of 5, followed by Sutton Coldfield (14 High Street) with 217.

Where are the Anderson Residential offices?

The three Anderson Residential offices, by town:

Reviews may appear on more than one platform.

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