Trusted Agent profile

Agent and Homes estate agents in London

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

190 reviews across 2 offices and 3 platforms

Agent and Homes has two offices, all in London. Together they have 190 reviews on three platforms, rated 4.9 out of 5 overall.

Google logo

4.8 / 5

39

Reviews on Google

All 2 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

Business-wide

Trustpilot logo

150

Reviews on Trustpilot

Business-wide

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Our offices

Agent and Homes's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Agent and Homes, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on Google

Showing 39 reviews on Google only. Show every review

5/5

Google

Agent & Homes marketed our property after another agent had been marketing it. The previous agent seemed to do no marketing and relied on their brand name and Rightmove and location of its offices. Rav on the other hand was brilliant after sitting down with us and he was honest about the market and went out of his way to do the best for us. He did not bring buyers round unless he had vetoed them beforehand. He not only marketed it locally but also on numerous websites and sold it to a buyer from Central London after being told by our former agent it would only be a local buyer who would purchase the house. We were impressed that he knew everything about the area and he kept us up to date on the process throughout. My only regret was we should have found Rav earlier and taken him on as our Sole agent With his many years as an agent he also personally shows people around not handing over to a junior member of the team Well done Rav and thank you for all your support.

Karen Β· 27 November 2024 Β· Agent and Homes London (136B Lancaster Road)

5/5

Google

Rav Sagoo sold us our London flat several years ago & when it came to selling it on, it was always going to be Rav who we would trust to act on our behalves. It has always been an utter pleasure to work with Rav; his professionalism, experience & knowledge of the business is second to none. We welcome that he is always so straightforward, no-nonsense, efficient, thorough & will go the extra mile for his clients. I have absolutely no hesitation in recommending him to anyone wishing to buy or sell

Nina Β· 28 March 2023 Β· Agent and Homes London (136B Lancaster Road)

5/5

Google

If you're in search for a bespoke, unique, friendly, proactive and very hands on agent, this is your place. Ed and his team was very proactive and hands on during the entire process which was rather short. Ed sure know's his game and the environment. Ed has good contacts should you need any support with (from cleaning/handy person/insurance etc). I would recommend you reaching out to Ed and his team, you maybe surprised......(the boring stuff now)...The reason I went ahead with Ed was that I wanted to avoid the high street style of letting agents as they do not offer this type of customer contact/engagement - they are simply focused on transactions and will potentially charge you a nice premium for most activities unless its in the 'lengthy' fine print/contract.

J Β· 28 March 2023 Β· Agent and Homes London (136B Lancaster Road)

5/5

Google

Emma Benwell is an excellent agent! Professional, ethical, responsible and supportive of all sides involved. A really smooth experience. Thank you!

Duska Β· 25 August 2022 Β· Agent and Homes London (136B Lancaster Road)

Agent replied Β· 24 August 2024

Thank you

5/5

Google

Rav Sagoo is different to other agents I have met before, which is why I always choose to work with him with any property options. I trust his opinion completely. He makes the whole experience of selling and house hunting as stress free as possible and the house hunting part was actually a lot of fun! He asks the right questions to really understand what you're looking for as a buyer, even things you may not have considered yourself and as a result he found me the perfect flat. He was always quick to reply to any questions I had and was really supportive through the whole process and dealing with all parties involved. Thank you Rav!PositiveResponsiveness, Professionalism

Fazzy Β· 25 August 2022 Β· Agent and Homes London (136B Lancaster Road)

5/5

Google

Rav and the Agent and Homes team have been a delight to work with from the start. Rav made the process of letting out our flat easy and his professional and personal approach made what could otherwise be a bit of a minefield, painless. I would highly, highly recommend them, and I hope to use Rav for all of our property affairs in the future.

Josh Β· 28 March 2022 Β· Agent and Homes London (136B Lancaster Road)

5/5

Google

Rav and Rollo at Agent & Homes made the process of selling and moving from our 30-year Notting Hill home a smooth and friendly experience. Nothing was too much trouble. They gave a level of personal help and consideration rare in the cut-throat and target-driven world of today's central London estate agents. I cannot recommend them too highly.PositiveResponsiveness, Quality, Professionalism, Value

Michael Β· 28 March 2022 Β· Agent and Homes London (136B Lancaster Road)

5/5

Google

Professional, helpful, Knowledgeable ! The Professional Service received was exceptionl from the start to finish. I would like to compliment Emma Benwell on a job well executed.

Veronica Β· 28 March 2022 Β· Agent and Homes London (136B Lancaster Road)

5/5

Google

I had a pleasant experience working with Agents and Homes and Rav in particular. I was very impressed with Rav’s attitude, he is very polite and looks like a person you can trust and rely on. Rav made the stressful process of finding a new apartment really smooth and pleasant. Rav manages the property where my husband and I live now, and we communicate almost every week and I’m very glad that Rav is our agent. I highly recommend working with Rav.PositiveResponsiveness, Quality, Professionalism

Ksenia Β· 28 March 2022 Β· Agent and Homes London (136B Lancaster Road)

5/5

Google

I had a fantastic experience working with Rav and Agent & Homes. I moved to London from abroad, and so was unfamiliar with the whole process of renting in the UK. Rav was so helpful, patiently explaining to me all the steps and facilitating the process smoothly. Since moving in, Rav has been extremely responsive and reliable with all my questions about the flat. He is very professional, and a pleasure to work with!PositiveResponsiveness, Quality, Professionalism

Gozde Β· 28 March 2022 Β· Agent and Homes London (136B Lancaster Road)

5/5

Google

Will Colin really went above and beyond to sell our place in Battersea. We were unlucky to have 2 buyers pull out as we were waiting for a probate. Will then did his own research and found out that we could appoint a trustee for the probate. This is would allow a buyer to buy our house and speed up the sale. Something our solicitor didn't even think of at the time... Apart from that when the earlier buyers pulled out he immediately contacted his previous leads and got them in for a viewing. In so doing we managed to keep the chain in tact and buy the place we wanted. This was all during Covid so as you can imagine it was tricky and not ideal circumstances. I cant recommend him enoughPositiveResponsiveness, Quality, Professionalism

Marco Β· 11 November 2021 Β· Agent and Homes London (136B Lancaster Road)

Agent replied Β· 10 November 2024

Thank you will let will know

5/5

Google

Emma made the process of first time buying very smooth from start to finishPositiveResponsiveness, Quality, Professionalism

Martina Β· 25 August 2021 Β· Agent and Homes London (136B Lancaster Road)

Agent replied Β· 24 August 2024

Thank you martina , we will let Emma know

5/5

Google

A totally professionally presented service with excellellently formulated market strategy, applied with great patience: that gets the best results.PositiveResponsiveness, Quality, Professionalism, Value

Gabor Β· 25 August 2021 Β· Agent and Homes London (136B Lancaster Road)

Agent replied Β· 24 August 2024

thanks we do our best

5/5

Google

Excellent service from Rav and the team. They made the whole process really easy, kept us informed and were friendly and so helpful. Couldn't recommend them enough!

Isla Β· 25 August 2021 Β· Agent and Homes London (136B Lancaster Road)

Agent replied Β· 24 August 2024

Thank you

5/5

Google

Great communication! Emma was a great agent who kept giving regular updates and made the process go through swiftly. 5/5 recommendation!

Bhavin Β· 25 August 2021 Β· Agent and Homes London (136B Lancaster Road)

Agent replied Β· 24 August 2024

Thank you will let Emma Know

5/5

Google

Very professional and responsive. Philip helped us buy our first flat. everything went smoothly. Philip went above and beyond to reduce our stress.PositiveResponsiveness, Professionalism

Theo Β· 25 August 2021 Β· Agent and Homes London (136B Lancaster Road)

Agent replied Β· 24 August 2024

Thank you, will let Philip know

5/5

Google

Securing a tenancy with Agent & Homes has been seamless and refreshing compared to experiences with other agents. Agent & Homes have proven to be professional and reliable during the course of tenancy, who are actively on-hand with any arising queries.PositiveResponsiveness, Quality, Professionalism

Alex Β· 25 August 2021 Β· Agent and Homes London (136B Lancaster Road)

Agent replied Β· 24 August 2024

Thank you

5/5

Google

Agent and Homes have arranged the letting of our house. The process has been far smoother than we had anticipated and Ed has managed everything with little input needed from us. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Tania Β· 25 August 2021 Β· Agent and Homes London (136B Lancaster Road)

Agent replied Β· 24 August 2024

Thank you

5/5

Google

Called on tuesday through zoopla booked at viewing for 5pm thursday was told I would be contacted about a confirmation, never was so emailed wednesday evening and then called Thursday morning, spoke to someone at the main switch board who passed on my message then recieved a text from emma bennell to be told nope now viewing you must have called another agent , I replied say no I have the listing from zoopla and have found it on your page aswell definitely was agent and home , tried calling multiple times to then receive another text saying she was in a meeting and to stop calling as I didnt have an appointment!! Customer service is shocking to bot even try to resolve the issue or even speak to me ! I have changed my review as the CEO called me this evening and apologised and said he will be dealing with this personally. He seemed very apologetic and concerned about the way I was treated. Thank you for calling to rectify this issue Then today the head of letting called and was so lovely and helpful it shows what the company is really like !PositiveProfessionalism

Sarah Β· 25 August 2021 Β· Agent and Homes London (136B Lancaster Road)

5/5

Google

Letting my rental through Tanya Gaby at Agent & Homes and the service has been outstanding. She is highly responsive, knows exactly what is needed, has a great rapport with tenants and me as landlord, and is someone I would strongly recommend for sales or lettings.PositiveResponsiveness, Quality, Professionalism, Value

Sara Β· 25 August 2021 Β· Agent and Homes London (136B Lancaster Road)

5/5

Google

Tanya Gaby from Agent and Homes helped me find a suitable tenant in London just in two weeks . I have been impressed by their professionalism and modern approach to letting. They have been very responsive and reduced the waste of time by informing me online regularly. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value

Murat Β· 25 August 2021 Β· Agent and Homes London (136B Lancaster Road)

Agent replied Β· 24 August 2024

Thank you

5/5

Google

Emma Benwell is very professional and knows what she is doing. She gives great advise and goes the extra mile to help and provide information. Best estate agent I've dealt with and I doubt I'll be dealing with any other moving forward!PositiveResponsiveness, Professionalism

Sara Β· 25 August 2021 Β· Agent and Homes London (136B Lancaster Road)

Agent replied Β· 24 August 2024

Thank you will let Emma know

5/5

Google

Just completed a letting for my property managed by Emma Benwell, a reccomendation from my network. It took a total of 7 days end to end to complete and she went over and above on her search ensuring that the match was perfect. Emma is a true professional and in particular practical with her advice and screening of candidates. I found her extremely organised and her pragmatic approach was second to none. The entire process was clear concise and seamless ---Thank you Emma!PositiveResponsiveness, Quality, Professionalism, Value

Anita Β· 25 August 2021 Β· Agent and Homes London (136B Lancaster Road)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Agent and Homes

Which Agent and Homes office has the most reviews?

London (136B Lancaster Road) has the most, with 190 reviews rated 4.9 out of 5, followed by London (Newcombe House) with 151.

Where are the Agent and Homes offices?

The two Agent and Homes offices, by town:

Has Agent and Homes won any awards?

Yes. In The Trusted Agent 2026 awards: Agent and Homes, London won Gold.

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