Trusted Agent profile

Agent and Homes estate agents in London

4.9

★★★★★ Excellent

190 reviews across 2 offices and 3 platforms

Agent and Homes has two offices, all in London. Together they have 190 reviews on three platforms, rated 4.9 out of 5 overall.

Google logo

4.8 / 5

39

Reviews on Google

All 2 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

Business-wide

Trustpilot logo

150

Reviews on Trustpilot

Business-wide

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Our offices

Agent and Homes's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Agent and Homes, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Agent and Homes office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Agent and Homes: Bespoke, Boutique and professional

Agent and Homes have been a breath of Fresh air in the competitive cut-throat London real estate market. Mr Sagoo leads an efficient, professional, friendly and customer-oriented business. His knowledge of the London market is immense, his experience is vast and his advice invaluable. With Agent and homes, one receives a bespoke service, competitively priced and tailored to meet one's specific housing needs, rather than one size fits all housing needs solutions at astronomically high fees. Agent and Homes have arrived at a timely fashion to challenge the status quo of the London real estate business, and they offer a service which is second to none.

Kensingtonyogi · 3 December 2020 · Agent and Homes London (Newcombe House)

Agent replied · 12 June 2024

thank you , we do our best

5/5

Trustpilot

Great service from Charlie Crane.

My daughter and I have dealt with Charlie Crane. He has been very professional and supportive. Charlie has dealt with many queries on the property we were buying through him and has conveyed all the answers from the vendor. Always available and friendly. Great experience. Thank you.

Tina · 2 December 2020 · Agent and Homes London (Newcombe House)

Agent replied · 12 June 2024

thank you , charlie is a great agent we are lucky to have him

5/5

Trustpilot

Excellent service that exceeds expectations

We have known Tim for a few years and he has always shown dedication and offered a service that exceeds expectations, totally reliable and manges the process to the end and beyond. He is innovative in trying different approaches to acquiring quality tenants for our Chelsea flat and always succeeds. We have other properties outside London but wish we had Tim on our side in those areas too.

S · 1 December 2020 · Agent and Homes London (Newcombe House)

Agent replied · 12 June 2024

thank you so much , we try our best. Tim will be very happy

5/5

Trustpilot

Great service

Nathan has been excellent throughout our letting process. As first time landlord he led us through the process and made clear what we needed to do to have our property ready. He’s also very good at communicating and always responds quickly to queries. Nathan’s approach has removed a lot of the stress of becoming a landlord and we’re very happy with the service.

Simon · 1 December 2020 · Agent and Homes London (Newcombe House)

Agent replied · 12 June 2024

thank you

5/5

Trustpilot

Great experience

Tanya has been the most efficient agent we have met and it was a pleasure to have her to help us letting out our flat. She made everything easy and effective. Couldn’t ask for a better way to do it.Working with Agent & homes has excelled our expectations from other agencies used in the past. Thank you very much!

Francisco · 30 November 2020 · Agent and Homes London (Newcombe House)

Agent replied · 12 June 2024

thank you

5/5

Trustpilot

Very happy with Agent & Homes and with…

Very happy with Agent & Homes and with Nathan Khider in particular.Great service and best advice. Nathan is always available and worked for my best interest. The online platform also make it very easy to manage my property. I totally recommend.

Damien · 29 November 2020 · Agent and Homes London (Newcombe House)

Agent replied · 12 June 2024

thank you

5/5

Trustpilot

I have worked with Tanya Gaby from this…

I have worked with Tanya Gaby from this agency and she is PHENOMENAL! Gets things done, understands really quickly your style and needs, has a great rapport with buyers and sellers, and is someone who I trust to manage my property whilst I am in New York. I can't say enough good things about her. Hire her if you can!

Sara · 25 November 2020 · Agent and Homes London (Newcombe House)

Agent replied · 12 June 2024

thank you

5/5

Trustpilot

Agent recommendation

Will in Chiswick recently did a fantastic job selling my flat. He made the whole process from beginning to end as smooth a process as possible and was always hugely responsive and accommodating. Highly recommended

Marisa · 19 November 2020 · Agent and Homes London (Newcombe House)

Agent replied · 12 June 2024

thank you

5/5

Trustpilot

First time buyer purchase

We used Agent & Homes to purchase our first property as the flat was listed with a few agents but none were as responsive as Agent & Homes. Jack was always on the ball and very helpful with pushing the deal through.

Daniel · 18 November 2020 · Agent and Homes London (Newcombe House)

Agent replied · 12 June 2024

thank you

5/5

Trustpilot

Consummate Professional

We found ourselves lucky to have been introduced to Tim Lawler. A consummate professional for whom nothing is too much trouble.Very much a go the extra mile person.We took Tim on to manage our Flat in South Kensington where we were having a bad experience with both our tenant and existing manager. Tim soon turned things round.We then decided to sell the Flat and appointed Tim as Selling Agent. Deploying his wide experience of the market and how sales actually work he achieved us a good sale in a difficult and falling market.We could not recommend Tim more highly.

Ralph · 9 November 2020 · Agent and Homes London (Newcombe House)

Agent replied · 12 June 2024

thank you

5/5

Trustpilot

Great personal service from Will

From start to finish Will from Agent & Homes was absolutely superb in helping us buy our first property. Nothing was too much of an issue for him and he was always so quick to respond to any enquires. He made us feel very confident about our purchase and helped us create a good relationship with the vendor which was very important to us. Thanks to Will we are now very happy in our new home.

Jonathan · 29 October 2020 · Agent and Homes London (Newcombe House)

Agent replied · 12 June 2024

thank you

5/5

Trustpilot

Great experience with Will

We had never heard of Agent & Homes but ended up having a great experience with Will. Being first time buyers, Will made an extra effort to help us feel comfortable with the process and had great advice on renovation ideas. It honestly felt more like working with a friend than an agent. Based on our experience, I would definitely recommend Will and Agent & Homes to anyone looking to buy or sell.

Steve · 15 October 2020 · Agent and Homes London (Newcombe House)

Agent replied · 12 June 2024

thank you

5/5

Trustpilot

Honest and helpful

They gave us an honest valuation for our house. They were helpful and flexible. They went above and beyond to work around us and find us a great buyer. We managed to get a very quick sale and the whole process was as stress free as humanly possible. I would highly recommend them.

Laura · 9 October 2020 · Agent and Homes London (Newcombe House)

Agent replied · 12 June 2024

thank you

5/5

Trustpilot

Terrible customer service but lovely ceo

Called on tuesday through zoopla booked at viewing for 5pm thursday was told I would be contacted about a confirmation, never was so emailed wednesday evening and then called Thursday morning, spoke to someone at the main switch board who passed on my message then recieved a text from emma bennell to be told nope now viewing you must have called another agent , I replied say no I have the listing from zoopla and have found it on your page aswell definitely was agent and home , tried calling multiple times to then receive another text saying she was in a meeting and to stop calling as I didnt have an appointment!! Customer service is shocking to bot even try to resolve the issue or even speak to me !I have changed my review as the CEO called me this evening and apologised and said he will be dealing with this personally. He seemed very apologetic and concerned about the way I was treated.Thank you for calling to rectify this issueThen today the head of letting called and was so lovely and helpful it shows what the company is really like !

Sarah · 9 October 2020 · Agent and Homes London (Newcombe House)

Agent replied · 12 June 2024

Dear Sarahwe are so sorry about your experience with us and thank you for informing us.We will do better going forward.thank you

5/5

Trustpilot

Amazing experience with Valerie at…

Amazing experience with Valerie at Agent and Homes. She has been looking after our 5 bedrooms flat for the past 3 years as if it was her own home. Trustworthy, reliable, always available, I could not recommend her more.

Dorothee · 23 September 2020 · Agent and Homes London (Newcombe House)

Agent replied · 12 June 2024

Dear Dorotheethank you for your kind words

5/5

Trustpilot

Notting Hill 1 bed.

I put my property up for sale in February and used 2 well known agents in Notting Hill. Come August and neither had many viewings, all they recommended to do was ‘drop price’ for obvious reasons. I met Jack and he was open about the market and actually advised me with best options. I decided to re let the property within 48 hours Jack had the property let and it’s the best thing that’s happened this year! Every property going forward is only with them.

Niroch · 6 September 2020 · Agent and Homes London (Newcombe House)

Agent replied · 12 June 2024

thanks Niroch we do our best

5/5

Google

Very professional and friendly service from Aaron. Excellent property photographs

Marcella · 25 August 2020 · Agent and Homes London (136B Lancaster Road)

Agent replied · 24 August 2024

Thank you Marcella

1/5

Google

Trying to book a viewing on one of the properties they had advertised. Was told twice I'd get a call back. They haven't. I feel for the vendor as their propety sale is clearly not being facilitated.

Avalon · 25 August 2020 · Agent and Homes London (136B Lancaster Road)

Agent replied · 24 August 2024

Dear Avalon, so sorry please let us know which property?

5/5

Trustpilot

Highly satisfied

We have recently rented our flat out through Agent & Homes, and I cannot recommend them highly enough. Tim is very professional, he really couldn’t have been more helpful, nothing was too much trouble. We have been extremely happy in our dealings with Tim. He has found us great tenants & we will definitely be dealing with him again in the future.

Lucinda · 12 August 2020 · Agent and Homes London (Newcombe House)

Agent replied · 12 June 2024

thank you lucinda

5/5

Trustpilot

Tim has been fantastic

Tim has been fantastic - the whole process from seeing a photo of the flat to moving in has been incredibly smooth and easy. By far the easiest and most pleasant process we’ve had so far (and we’ve moved in Chelsea/South Ken a good few times) and he really went above and beyond on a number of things to make it that much easier for us. I’m really grateful!

Vanja · 22 July 2020 · Agent and Homes London (Newcombe House)

Agent replied · 12 June 2024

we do our best

5/5

Trustpilot

Sean Johnson

Sean Johnson, one of the best person who is doing this job. Thank you

Baki · 8 July 2020 · Agent and Homes London (Newcombe House)

Agent replied · 12 June 2024

thank you

5/5

Trustpilot

Very happy with the service from Sean Johnson at Agent and Homes.

I have been a landlord for 10 years+ and Sean Johnson is the best agent I've worked with. Straightforward, hard working, gets stuff done and an expert in his field. I appreciate his open and honest communication and will continue to work with him as long as he is available!

Emily · 8 July 2020 · Agent and Homes London (Newcombe House)

Agent replied · 12 June 2024

Thank you Emily

5/5

Trustpilot

Aaron Powerill is a fantastic agent

Aaron Powerill is a fantastic agent with a real understanding of the market. He has assisted us with finding two rental properties in London over the past two years. He is very efficient, effective and a real pleasure to do business with. We highly recommend Agents & Homes!

Keith · 22 June 2020 · Agent and Homes London (Newcombe House)

Agent replied · 12 June 2024

thank you Keith

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Agent and Homes

Which Agent and Homes office has the most reviews?

London (136B Lancaster Road) has the most, with 190 reviews rated 4.9 out of 5, followed by London (Newcombe House) with 151.

Where are the Agent and Homes offices?

The two Agent and Homes offices, by town:

Has Agent and Homes won any awards?

Yes. In The Trusted Agent 2026 awards: Agent and Homes, London won Gold.

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Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

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