5/5
TrustpilotSue was fantastic dealing with our…
Sue was fantastic dealing with our tenancy renewal and helping me get everything sorted!
Agent replied · 24 December 2024
Thank you Nick.
Trusted Agent profile · Adur
Michael Jones & Bacon Adur reviews
★★★★★
1,109 reviews across 3 platforms
37 North Road, Lancing, BN15 9AS, Adur, BN15 9AS
Michael Jones & Bacon's office in Adur, at 37 North Road, is rated 4.7 out of 5 across 1,109 reviews on three platforms, including 126 Google reviews rated 4.5.
126
Reviews on Google
This office
45
Reviews on Facebook
Business-wide
938
Reviews on Trustpilot
Business-wide
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Reviews
Every review we hold for the Adur office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotHassle-free Tenancy Renewal
Ella was friendly and efficient, making my tenancy renewal hassle-free!
Agent replied · 23 October 2024
Thank you for your review
5/5
TrustpilotEllie was very helpful and efficient
Ellie was very helpful and efficient - much appreciaed
Agent replied · 23 October 2024
Thank you Emma
5/5
TrustpilotTop customer service when dealing with…
Top customer service when dealing with my tenancy renewal! Thanks Ella.
Agent replied · 23 October 2024
Thank you Sam
5/5
TrustpilotVery helpful, friendly staff at Goring branch
Paul and Louis are the two members of staff that I have mainly dealt with at Michael Jones in Goring and they have both been very helpful, accommodating and friendly throughout what has been a rather long and at times difficult probate flat sale.I wouldn't hesitate to recommend this Michael Jones branch. I have no experience of any other Michael Jones branches.
Agent replied · 24 December 2024
Thank you for the 5 stars Claire. We will pass your kind words on to Paul and Louis.
5/5
TrustpilotKirsty is a credit to your…
Kirsty is a credit to your organisation, thankk you
Agent replied · 23 October 2024
Thank you so much
4/5
TrustpilotThanks to Kirsty Smith for making this…
Thanks to Kirsty Smith for making this easy
Agent replied · 23 October 2024
Thank you Nicki
5/5
TrustpilotTenancy renewal...
A very fast and efficient renewal of my tenancy. Thank you Ellie.
Agent replied · 23 October 2024
Thank you Jeremy.
5/5
TrustpilotSue Harris and her Team at Michael Jones Lettings
Sue Harris and her Team at Michael Jones Lettings have dealt with our recent tenancy renewals efficiently and effectively. This will not have been easy due to the substantial rent increases proposed, but Sue has managed the negotiations very capably and kept us well informed at all stages. This has produced the results we wanted - thank you for your efforts.
Agent replied · 24 December 2024
Thank you so much for your review David.
5/5
TrustpilotEfficient with excellent customer service
We recently purchased a property through Michael Jones and Co. It was a really positive experience throughout quite challenging times. Communication was excellent, a great balance of always being completely professional but also very personable. The whole process from start to finish was supportive, honest and helpful.
Agent replied · 23 October 2024
We are delighted to hear that you had a great experience with us. Thank you for sharing your positive feedback and for choosing Michael Jones.
5/5
TrustpilotWent to view a flat in lancing and…
Went to view a flat in lancing and maisy was there when I arrived and wasvery welcoming, informative and happy to help with any questions I had. 5 star
Agent replied · 23 October 2024
Thank you for taking the time to share your experience! We're delighted to hear that Maisy provided you with a warm welcome and was informative during your flat viewing in Lancing.
5/5
TrustpilotKirsty made our contract renewal smooth…
Kirsty made our contract renewal smooth and easy.Thank you
Agent replied · 23 October 2024
Great to hear, thank you Parth.
5/5
TrustpilotJane Hoskins was fast and helpful with…
Jane Hoskins was fast and helpful with her replies and the process was made very easy for me.
Agent replied · 23 October 2024
Thank you Alex.
5/5
TrustpilotGreat service
Typical good service from Michael Jones as always. Jane Hoskins was very helpful in my request to her.
Agent replied · 23 October 2024
Thank you Jonathan.
5/5
TrustpilotMichael Jones Property Management service
Michael Jones have been managing my property for the last 18 months with no issues , always promptly informed of any issues and detailed inspections are carried out on time and in detail with any issues raised as soon as possible. Special mention to the team Ella Glazebrook, Hannah Margeson and Stephanie Hockett.
Agent replied · 23 October 2024
Thanks so much for your review Natasha. Great to hear we could manage your property so well for you, we will pass this on to Ella, Hannah, Stephanie and the team.
5/5
TrustpilotKirsty Smith was brilliant
Kirsty Smith was brilliant , very professional , handled the whole thing smoothly
Agent replied · 23 October 2024
Thank you for the 5 stars Paul
5/5
TrustpilotI am happy with my tenancy renewal
I am happy with my tenancy renewal. Many thanks to Ella Glazebrook.
Agent replied · 23 October 2024
Thank you for the 5 stars.
5/5
TrustpilotEllie Martin made the whole process…
Ellie Martin made the whole process simple and straightforward.
Agent replied · 23 October 2024
Great to hear, thank you Clive.
5/5
TrustpilotMichael Jones left no stone unturned
Michael Jones left no stone unturned. Well Done. Everyone did their bit. Thank You Harry and Alan in particular.
Agent replied · 23 October 2024
Thank you, Sandy, we will pass your 5-star review onto Harry and Alan.
5/5
TrustpilotIncredible service, wonderful staff!
Each member of staff I have dealt with have been so very helpful throughout the process of selling my home. James in particular went above and beyond what was a long and stressful sale making things that little bit easier. I would recommend Michael jones and bacon and will look forward to using them again in the future 😊
Agent replied · 23 October 2024
Glad to hear we could help you with the sale of your home. Thank you for the 5 star review.
5/5
TrustpilotI recently renewed my tenancy with…
I recently renewed my tenancy with Michael Jones. Kim handled the process from start for finish and was really helpful and answered my many questions!! The process was really smooth and easy.
Agent replied · 23 October 2024
We are thrilled to hear this, thank you so much for your review.
5/5
TrustpilotRenewal of Tenancy
Isabella replied quickly and answered all the queries I raised concisely and was very professional and pleasant. Thank you for all your help.Highly recommended.
Agent replied · 24 December 2024
Thank you for your kind feedback! We’re so pleased to hear that Isabella provided prompt, professional, and pleasant assistance during your tenancy renewal. Your recommendation means a lot to us, and we’ll be sure to share your lovely comments with Isabella. Thank you for choosing us!
1/5
FacebookCould you explain why you do not carry out similar financial checks on your landlords to those carried out on your tenants? Not only allowing a vulnerable woman to pay 6 months rent in advance but to offer to renew a tenancy early to discover the landlord is on the verge of having the property repossessed very likely leaving her homeless is unbelievably irresponsible and uncaring from a large, established business. Very poor show!
Agent replied · 19 March 2026
Dear Lesley, we’re very sorry to read the issues you’ve experienced. We take our responsibility to ensure the suitability of both our landlords and tenants seriously. We’re really sensitive to all our tenants to ensure they have safe, secure and compliant accommodation, however on searching our database we can’t seem to find you registered as one of our tenants. Please contact Alan from our Worthing office on 01903 215631 who will be happy to help with any concerns you or a family member have. Many thanks.
5/5
TrustpilotKirsty is A1 as usual
Kirsty is A1 as usual. No problems.
Agent replied · 23 October 2024
Thank you Sandy
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