Trusted Agent profile · Abingdon

Breckon and Breckon Abingdon reviews

4.5

★★★★★ Excellent

181 reviews across 2 platforms

3 High Street, Abingdon, OX14 5BB

Breckon and Breckon's office in Abingdon, at 3 High Street, is rated 4.5 out of 5 across 181 reviews on two platforms, including 132 Google reviews rated 4.8.

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4.8 / 5

132

Reviews on Google

This office

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49

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Abingdon office, from every platform, shown as written. First names only.

5/5

Google

The best agency I dealt with so far. Mike was very helpful and we’re very happy with our new home. Highly recommended!

Weronika · 11 October 2023

Agent replied · 12 June 2024

Thank you for the very kind review and I hope you enjoy your new home. Mike.

5/5

Google

I am very glad that we are working with this company. Each employee is very attentive to customers. Very good service. Employees are always ready to listen and, if possible, help. They are very friendly. I advise everyone to contact them. Everything is very high-quality and honest.

Динара · 13 June 2020

Agent replied · 12 June 2024

Thank you for the feedback Dinara, we are always happy to help and we hope you enjoy your new home.

5/5

Google

The sale of my Fathers house was a long haul but throughout Wayne at the Abingdon branch and his fellow agents have been a pleasure to deal with. We were extremely impressed from the very start and continued to be so. The asking price was attained and one cannot say fairer than that! I would recommend the Abingdon branch to all my friends wholeheartedly. Thankyou again Wayne .

Susan · 11 October 2023

Agent replied · 12 June 2024

Thank you for your kind words Susan, it was a pleasure helping you sell that lovely home.

5/5

Google

We always have such fantastic interactions with Breckon & Breckon in Abingdon - especially with Rebecca. Rebecca has been our point of contact during our tenancy, she is always so friendly, personable, helpful and efficient. A real diamond!PositiveResponsiveness, Quality, Professionalism

Danniella · 28 August 2021

Agent replied · 12 June 2024

We're thrilled you have given us five stars Danniella! Thanks very much for taking the time to leave a review.

5/5

Google

Have received excellent service from Emily throughout the arrangement of our tenancy. Emily is always quick to respond to any query we have and has been exceptionally helpful with all the details we required for moving in. Would highly recommend!PositiveResponsiveness, Professionalism

Josh · 13 June 2021

Agent replied · 12 June 2024

Thank you for your review Josh. Emily and the Abingdon team

5/5

Trustpilot

Complicated chain, outstanding support

We were a part of a complicated chain. We viewed a home in Witney, Oxon in February and fell in love with the property. To move forward, we needed to put our two houses on the market. John had them online and live with professional photographer within the space of a week. We very quickly had viewings (10~) within a week and moved to offer stage within a month. John supported us thinking through the offers we received and the offer we made. I found him to be a great source of guidance throughout the entire process and cannot recommend him enough. We also partnered with Alex, who sold one of our houses and did several viewings and he was consistently supportive, contactable and open. I found the group whatsapp chat useful, quick, and easy to communicate. If we were to sell again, we would definitely use B&B. Highlights: Consistent communications with updates Transparency wherever possible Guidance on complex situations (chain complications!) Management of conversation with Solicitors Support in selling and procuring furniture/curtains etc… Honest and Open Accelerated process wherever possible

Holly · 14 October 2024

5/5

Google

Rebecca Taylor is an absolute gem! She is one of the best letting agents I have had the pleasure of meeting. Breckon & Breckon are a professional estate agency and definitely put the customer first! Thank you so much for all your hard work!

Wendy · 13 June 2020

Agent replied · 12 June 2024

Thank you for your wonderful review Wendy, we agree Rebecca is an absolute gem and we wish you best of luck in your new home.

5/5

Google

One of the best estate agents I have dealt with as a tenant. They worked tirelessly with me and the landlady and kept open communications that made me feel confident in the move. Emily was fantastic and the whole experience was painless. Thank you!

Dr · 13 June 2020

Agent replied · 12 June 2024

Thank you so much for your kind words, everything worked out really well for you in the end and you are in good hands with your new landlord. Wishing you the very best!

5/5

Google

Absolutely outstanding estate agents. We brought a property, Elise and wayne were exceptional at keeping us informed the whole way through. Nothing was too much for them. We can't thank them enough for helping us as much as they did. I highly recommend

Holly · 20 December 2024

Agent replied · 10 January 2025

Thank you Holly, we appreciate your kind words and wish you all the best in your home. Elise & the Abingdon team.

5/5

Google

My property managed and sold with their help. It's a great experience. Their service is exactly what you want from a property agency. Highly recommended for both tenants and property owners looking for reliable service.

Mingze · 31 March 2025

Agent replied · 26 April 2025

Thank you for the 5-star review, Mingze!

5/5

Google

We recently purchased our first home through Breckon & Breckon and we could not be happier with the service from Elise and Wayne. They were both extremely helpful and always so supportive which really helped bring first time buyers!

Eleanor · 20 December 2024

Agent replied · 11 December 2024

Thank you Ellie, we appreciate your kind words and wish you all the best in your home. Elise & the Abingdon team.

1/5

Trustpilot

Appalling service

Appalling service from management and sales teams. The sales team was very unresponsive and let the sale of my apartment drag on for months longer than they needed to be. The management team were also very poor and continue to bill me even though I moved out in July and have explained that. They claim this is completely out of their hands and were extremely rude and dismissive.

Anthony · 22 January 2025

5/5

Google

Just finished moving into a rental property managed by this office. The whole process of finding and moving into a place was incredibly smooth and a clear cut above a lot of agencies in the region. Key highlights: * Photographs in the listing were accurate: No deceptive floodlights, wide-angle lenses, or convenient omissions. The property we moved into was exactly the property we expected to rent. * Super-responsive and accommodating: Understood our needs and didn't waste time trying to get us to view properties that were obviously non-starters. Once we decided we liked a property, there was no artificial pressure or pushiness. * Good Prep for Move-In: They have a third-party service to help arrange utilities and stuff ahead of the move. Unlike how these services typically operate, the one they used actually had competitive prices for services and gave us control over which services we arranged independently. * Great Inventory / Condition Report: Very detailed photographs from an independent inventory contractor. Stuff our previous landlords would have simply ignored (e.g. discoloration on a piece of furniture, minor mildew on grout, patio weeds) were fixed, without us even asking, less than 48 hours after moving in.PositiveResponsiveness, Quality, Professionalism, Value

James · 12 December 2021

Agent replied · 11 December 2024

Thank you for the constructive feedback James, we are really pleased you have settled in so quickly and are happy with the property. With very best wishes, The Abingdon Team.

5/5

Trustpilot

Amazing Service, great people.

Dominic Simmons was the negotiator for the purchase of our home and he was amazing - always answers the phone or called back within minutes. His knowledge and ability to think on his feet and build a great rapport with everyone he meets made the buying process an absolute joy and did way more than the national agent we used. I would highly recommend Breckon and Breckon - especially Dominic.

Nigel · 5 April 2020

5/5

Google

Just finished moving into a rental property managed by this office. The whole process of finding and moving into a place was incredibly smooth and a clear cut above a lot of agencies in the region. Key highlights: * Photographs in the listing were accurate: No deceptive floodlights, wide-angle lenses, or convenient omissions. The property we moved into was exactly the property we expected to rent. * Super-responsive and accommodating: Understood our needs and didn't waste time trying to get us to view properties that were obviously non-starters. Once we decided we liked a property, there was no artificial pressure or pushiness. * Good Prep for Move-In: They have a third-party service to help arrange utilities and stuff ahead of the move. Unlike how these services typically operate, the one they used actually had competitive prices for services and gave us control over which services we arranged independently. * Great Inventory / Condition Report: Very detailed photographs from an independent inventory contractor. Stuff our previous landlords would have simply ignored (e.g. discoloration on a piece of furniture, minor mildew on grout, patio weeds) were fixed, without us even asking, less than 48 hours after moving in.PositiveResponsiveness, Quality, Professionalism, Value

James · 28 August 2021

Agent replied · 12 June 2024

Thank you for the constructive feedback James, we are really pleased you have settled in so quickly and are happy with the property. With very best wishes, The Abingdon Team.

5/5

Google

On the recommendation of a friend, I engaged Breckon & Breckon's Abingdon office to sell my flat. Having had to endure some disappointing experiences with the performance of other estate agents in the past, I was pleasantly surprised from the outset with the courteous and helpful manner demonstrated by all the staff with whom I had dealings. The branch manager, Wayne Keenan, showed a wealth of knowledge and experience of the local area which he was happy to share. He demonstrated a high level of professionalism and commitment in the performance of his duties. Communication was always clear and the staff, in addition to being friendly and efficient, were always willing to help in any way they could. After a successful outcome, I would have no hesitation in recommending Breckon & Breckon to any prospective client who is looking for an estate agent of the highest calibre.PositiveResponsiveness, Quality, Professionalism, Value

Robert · 28 August 2021

Agent replied · 12 June 2024

Thanks Robert for your kind words - it was a pleasure to deal with you and we're glad to have reached a successful outcome. Best wishes, the Abingdon Team.

5/5

Google

Renting my flat through Breckon & Breckon was unexpectedly easy and smooth. During the whole process I was supported by Emily Thompson and Rebecca Taylor from the Abington Team. Emily and Rebecca impressed me with their high level of professionalism and experience while being friendly and honest. They answered my questions with competence, provided sufficient information, and handled relevant matters with care and attention to detail. The letting procedure was efficient and well organised, resulting in a successful and happy move to my new flat. I believe this success was not accidental and perhaps people at Breckon & Breckon know best what it takes to achieve it. All I could do is enjoy our future communication and recommend their services to anyone. Thank you very much for your help with such a critical and delicate task as renting a flat, in particular working around the current circumstances of the COVID-19 pandemic.PositiveResponsiveness, Quality, Professionalism, Value

Ivana · 13 June 2021

Agent replied · 12 June 2024

Thank you for your kind words Ivana, we are doing all that we can to ease the pressure at this difficult time and we are really pleased that you are satisfied.

5/5

Google

An excellent estate agents. We just bought our first property with B&B and I don’t think we could have done it if it they were any other estate agent. They were honest, open and flexible along the whole process.

Sam · 11 October 2024

Agent replied · 12 June 2024

Thanks Sam, it was a pleasure to help you and Eleanor move. As you're just over the road pop in any time you're passing, Wayne & the Abingdon Team.

1/5

Google

Waited 20 minutes at location. Agent was a no show without calling and after having confirmed this morning. Two other people were also waiting to view the same place while I was there.

P · 13 June 2020

Agent replied · 12 June 2024

Hi P Krafft, Were sorry to receive your 1 star review. Unfortunately we don't have a record of you on our system and would like to put things right. Could you get in touch with our Abingdon branch or perhaps provide a bit more information?

5/5

Trustpilot

An absolute delight to deal with

I have been renting for 6 months and the only whole experience has been nothing short of fantastic. I wholeheartedly recommend renting from these guys.

Ben · 27 March 2025

Agent replied · 25 December 2025

Thank you so much for your kind words! We're absolutely delighted to hear that your experience over the past six months has been such a positive one. Providing great service and ensuring our tenants feel supported and comfortable in their homes is something we truly care about, so it's wonderful to know we've met that mark for you. If there's ever anything you need, please don’t hesitate to get in touch - we’re always here to help. And thank you again for the recommendation - it really means a lot to the whole team!

5/5

Google

Bought my first house completely ignorant to the process and Sam took me through it step by step, answering all my stupid questions, putting up with all my anxious update requests and basically making one of the most stressful couple of months of my life much more bearable. Best estate agents I've ever dealt with.

Elys · 11 October 2023

Agent replied · 12 June 2024

An absolute pleasure to help you move into your first home Elys. The Abingdon Team.

5/5

Google

The best experience so far with breckon when it comes to rent a property. Renting through them for the past few years and they are not just friendly and professionals but they also make you feel like you are exceptional when choosing a property. Emily and Rebecca has very good organisation skills which you need when the moving can be so stressful as you all know. We are so glad to be managed by them, honestly all we can say they deserve 5*

Ruszoova · 13 June 2020

Agent replied · 12 June 2024

Thank you for your lovely review Katarina, we appreciate your positive feedback. It is important for us to provide great customer service to new and existing tenants. We are here to help anytime, thank you Emily and Rebecca

5/5

Google

Bought a house through Breckon & Breckon. Good experience all round. Sam was very helpful. Recommended.

Matthew · 11 October 2022

Agent replied · 12 June 2024

Hi Matt, thank you for your review, delighted to help you with your move and we hope you are settling in well. Best Wishes, Breckon & Breckon team

5/5

Google

Very pleased with the highly professional lettings team and that they found tenants extremely quickly. The process was made straight forward by the team.

Steve · 18 February 2025

Agent replied · 12 June 2024

We are really pleased to have let this for you before it came to market. Thank you for the recognition and we hope the tenants settle in quickly.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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