Every review we hold for the Abingdon-on-Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe recently sold our house through Connells and had a really positive experience from start to finish. A big thank you to Charlie-Rose and her team for all their hard work, professionalism, and support throughout the process.
They kept us well informed, always approachable, and made what can be a stressful experience feel much more manageable. We really appreciated their dedication and we would recommend Connells to anyone looking to buy or sell a property.
Daniele · 9 April 2026
Agent replied · 16 April 2026
Thank you so much for choosing Connells for your home sale! We are thrilled to hear about your positive experience with our team, especially Charlie-Rose. It's our goal to make the process as smooth and stress-free as possible for our clients. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRecently finally sold my property after a very long arduous selling process (no fault of Connells). Connells were amazing throughout seemed to be the only party at times to have my best interest. Charlie in particular was amazing reaching out and offering tons of support, especially when a buyer pulled out (again no fault of Connells) the had a new buyer within a week. Couldn’t recommend them enough and big thank you again to not only Charlie but the whole team.
Jamie · 20 September 2026
Agent replied · 11 October 2026
Thank you so much for your kind words! We're thrilled that we were able to help you sell your property and that you were happy with our service, especially with Charlie's dedication and support. It was a pleasure working with you and we wish you all the best in your new chapter. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHuge shout out to Charlie and Emma from the Abingdon branch,they were very helpful with selling my parents home . It wasn't simple and they were both really good
Jenny · 11 May 2026
Agent replied · 11 October 2026
Thank you for the kind words! Our team at Abingdon branch takes pride in providing top-notch service and we're happy to hear that Charlie and Emma were able to assist with selling your parents' home. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe had a really great experience with Connells as buyers. They helped us with the purchase of a bungalow for my parents who had specific needs due to medical conditions. Charlie-Rose and Amy were fantastic in accommodating my parents needs. Ensuring we had the time needed to feel confident in making the purchase from viewing the property several times through to phone calls and keeping contact solicitors in the chain. I am particularly thankful for their kindness on the day of our move when arranging collection of the keys and keeping contact with us.
Emma · 11 October 2024
Agent replied · 13 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had been contacting estate agents on Zoopla etc and Connells called me back within a few moments of submitting the viewing request. They took the time to consider other properties similar to the ones I had viewed, and listened to my feedback on properties I didn't think were for me. They were sympathetic to the anxieties and needs of a first time buyer. They helped me find a mortgage with their mortgage broker, and navigate some of the complications brought about by LISAs etc. Charlie-Rose was an excellent support throughout, from being the person who picked up the phone seconds after I submitted my query, to being the person who handed me the key to my new home.
Unlike other estate agents I had contacted, I felt Connells viewed me as a human being, and not just as a contact in their sales database.
Adrian · 11 October 2024
Agent replied · 13 June 2024
Thank you for your thoughtful 5* review Adrian! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations
★★★★★ 5/5
GoogleI cannot recommend Connells Estate Agents, and in particular Charlie Rose White, highly enough. They were truly exceptional in handling the sale of my father’s property. Sadly, my father passed away during the sales process, which meant the property had to go through probate. Despite this, Charlie had already secured buyers for the property, and thanks to the strong relationship she had built with both the buyers and myself, they chose to stay with us throughout the lengthy probate period.
Charlie was an absolute godsend. Her deep knowledge of the entire process and her unwavering support were invaluable in helping me navigate the complexities of probate and dealing with solicitors. I am incredibly grateful for her expertise and compassion during such a challenging time.
I wholeheartedly recommend Charlie and her team at Connells. Without a doubt, I would turn to them again in the future.
Lindsey · 28 August 2024
Agent replied · 23 August 2024
Thank you for your terrific 5* review and recommendation Lindsey. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe sold our house through Connells, concluding in January. Charlie was warm and professional from the start, and kept the sale on the rails at times when it looked like it might fall off. In all the ways that our solicitors were not helping, Charlie helped to the bridge the gap and keep everyone informed.
Would happily recommend Connells to family and friends.
Luke · 30 March 2025
Agent replied · 26 April 2025
Thank you Luke for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would highly recommend Connells Abingdon. Charlie-Rose and Daniel were very efficient and my father’s property was sold after only about 2 weeks of advertising. Very good service.
Deborah · 16 November 2025
Agent replied · 16 April 2026
Thank you for the glowing review! We are thrilled to hear that our team's efficiency led to a successful sale of your father's property. It was a pleasure working with you and we appreciate your recommendation to others. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleLovely people and excellent service. We were very welcomed and looked after. Also found a buyer very quickly for our house. Highly recommend Connels for a worry free sale/buying process.
Thank you to everyone there for all the help and support on our moving home journey. You have been great. Wishing you best of luck!
Simona · 11 October 2024
Agent replied · 13 June 2024
Many thanks Simona Miron for your fantastic recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe had a great experience with Connells, especially Charlie-Rose who gave us the confidence to put our house on the market. She also secured our buyers and gave us assurance, whilst we looked for our new property. She was very knowledgeable and friendly.
Natalie · 26 December 2024
Agent replied · 28 December 2024
It’s really lovely to read another 5* review Natalie. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
★★★★★ 4/5
GoogleI recently sold my house with Connells Abingdon. The sale was handled by Charlie Rose-White and I found the service from Connells to be good. Charlie managed the marketing in a timely and professional manner and dealt with many viewings. I was particularly impressed with the interactive video that Connells did of the house and felt this helped the sale.
After quickly getting a buyer, the sale did take some time due to legal issues on my side, so no fault of the agent. Once this was resolved, completion was quick and efficient.
Andrew · 26 December 2024
Agent replied · 28 December 2024
Hi Andrew,
Thank you for your kind review. We're delighted to hear that Charlie's professional handling and the interactive video contributed to your positive experience. We appreciate your patience during the legal issues and are glad the completion was efficient.
Best regards, Lucy, Customer Relations Team
★★★★★ 4/5
GoogleCharlie-Rose Write was extremely helpful when I purchased my first property. I didn't even know where to start and she fully helped me throughout the whole process.
Danielle · 26 December 2024
Agent replied · 28 December 2024
Thank you Danielle for your lovely review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbsolutely fantastic, Charlie-Rose, Chloe & Amy had there work cut out.
Originally I put my house on the market with a different agency but after a not many viewing in 6 weeks I swapped to Connells. The first weekend I was on with them I had an open house and the viewings just kept coming.
Sold rather quickly but then had issues with my buyer. No fault of mine or Connells. Charlie-Rose helped all the way. She went out of her way and did more than expected. She advised me and didn't leave me in the dark.
Ultimately I had to put my house back on the market which was incredibly frustrating BUT I felt like I had support all the way.
I would not hesitate to use them again.
Thanks team!
Katherine · 11 October 2024
Agent replied · 13 June 2024
Katherine Leigh thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleThis agency favours buyers who provide a higher commission rather than prioritising the vendor's best interests. Sidelining viable buyers and shortchanging the vendor in order to line their own pockets. This behaviour raises serious concerns about ethical standards and fairness. I would strongly recommend caution if you're entrusting them with something as important as selling your home.
JB · 16 July 2025
Agent replied · 16 April 2026
Thank you for your comments, however we cannot tell from your username if you are a genuine customer of ours. If you have specific queries regarding your personal experience that you wish to bring to our attention then we would welcome the opportunity to investigate. Please email us at EAComplaints@Connellsgroup.co.uk . Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe have bought two houses through Connells with the help of Charlie now. She was also fab when it came to selling our property. It was put up on the market and sold within a week. Her communication was great throughout the process and we couldn’t fault her!
Lauren · 11 August 2025
Agent replied · 16 April 2026
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleConnells have been absolutely AMAZING, they represented the people we were buying from yet still supported us in the buying of our home. To say it was a difficult move would be an understatement but Connells and in particular Charlie, we always on hand to help. They made us feel supported 100% of the time, kept us in the loop and really made us feel like they were fighting our corner when solicitors tried to bamboozle us with spiel. Cannot recommend highly enough.
Sadie · 11 October 2022
★★★★★ 5/5
GoogleCharlie has been an absolute pleasure to work with. She has constantly kept me updated with the sale of my house, what the next steps are and she is only a phone call away when I feel even slightly worried, she reassures me that all is okay. I would 100% recommend Charlie and Connells. Very professional and unlike other local estate agents I've been in contact with, she has a great deal of humility which I am very grateful for. Thank you for all your help!
Zubeida · 11 October 2022
★★★★★ 5/5
GoogleIf it wasn’t for the help of Charlie-Rose and Abbie, I don’t think we would be sat in our property today. They both went above and beyond, nothing was too much and we cannot thank them enough for their support. We were first time buyers and we were guided every step of the way. After some bad experiences with other estate agents, I wouldn’t even consider looking elsewhere than Connells Abingdon. Thank you so much Charlie and Abbie!
Rebecca · 11 October 2022
★★★★★ 5/5
GoogleCharlie has been an absolute pleasure to work with. She has constantly kept me updated with the sale of my house, what the next steps are and she is only a phone call away when I feel even slightly worried, she reassures me that all is okay. I would 100% recommend Charlie and Connells. Very professional and unlike other local estate agents I've been in contact with, she has a great deal of humility which I am very grateful for. Thank you for all your help!
Zubeida · 14 June 2022
★★★★★ 4/5
GoogleMs.Chloe Gibbs, admistrator/negotiator at the Abingdon branch, is a true gem.
My wife and I are prospective first time home owners and when we were contacted by Ms Gibbs from the onset via our phone conversation and then to home visits, she totally conducted herself in a professional manner. Our questions and concerns were addressed. Her level of knowledge and professionalism is commendable.
We would certainly be using her as a reference point for others who are seeking to purchase their own home as well.
Carl · 11 October 2023
Agent replied · 13 June 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCharlie-Rose and her team were very friendly and helpful. The auction process was very smooth once an offer had been accepted.
Thank you
Kevin · 26 March 2024
Agent replied · 13 June 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have just completed the sale of our property, through Connells Abingdon, in tricky market conditions. Charlie-Rose and her team have been professional, helpful, responsive and cheerful from start to finish. When the sale became protracted, from the buyers side, we were given sound advice by Charlie and we got there in the end. Highly recommended.
Antony · 11 October 2023
★★★★★ 5/5
GoogleWe sold our old house and bought our new house through Connells, and they were great all the way through. We'd had some trouble with our first estate agent to sell, and Charlie and her team made the difference. They gave us great support pushing things through and getting us into our lovely new home.
Andrew · 11 October 2023
★★★★★ 5/5
GoogleAbbie at connells in Abingdon was so helpful. She set me up a mortgage appointment around when I was available and I was able to email her about any questions I had. Abbie made notes of what kind of house I’m after and she will send me houses to come and visit if they fit my criteria. Couldn’t fault her service and would highly recommend her.
Jess · 11 October 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.