Every review we hold for the ABERGAVENNY office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI was selling a very run down property which took around two and a half years to sell. Throughout all this time the team at James Dean stayed positive and upbeat despite two sale offers falling down. They kept me informed at all stages and I am most grateful to them especially Hywel, Ceri and Oliver. Thank you all so much for contributing to a successful completion, you are number one on my list!
Tony · 26 February 2026
★★★★★ 5/5
GoogleSold property within a week and now in our new home.James Dean team in Abergavenny were very professional and efficient in dealing with our sale. Must single out the excellent work done by Ceri throughout the process in getting the job done. It would not of been done without her advice and expertise guiding us through the process.
Many thanks to Oliver, Hywel and especially Ceri who made it all happen
Wishing the team much success in the future,
Kindest regards,
Barry and Sue Thomas
Barry · 26 June 2025
★★★★★ 5/5
GoogleGreat experience selling our house with James Dean Abergavenny. Very knowledgeable team who supported us from start to finish. Ceri was always a phone call or email away, she was fantastic and made the whole process go as quickly and smoothly as possible. Highly recommend James Dean.
Tom · 19 March 2026
★★★★★ 5/5
GoogleHaving sold a property through the James Dean Abergavenny office I would like to thank Hywel and Ceri, who I met on several occasions, for their patience and assistance especially for keeping in touch and answering my emails promptly. Also to Oliver who I did not meet but had phone conversations with. You have all helped in making a difficult time manageable especially as I live so far away. THANK YOU.
Caroline · 26 July 2025
★★★★★ 5/5
GoogleJames Dean Estate Agents have been nothing but a pleasure to work with over recent months. Not only have they got a wonderful array of properties on their books, but I did eventually found one with them that ticked all the boxes! Oli went above and beyond to help me secure my dream home, as well as taking a considerable amount of time to support me in finding it! Thank you so much. Couldn’t recommend highly enough.
Naomi · 26 March 2025
★★★★★ 5/5
GoogleBuying a home through James Dean was such an easy process. Being a first time buyer the team were super helpful and always at hand to offer advise and give a timeline of events. We were also able to view the property on multiple occasions to confirm particulars. Really appreciate the all the hard work. You made the whole experience very smooth.
Bryn · 26 July 2025
★★★★★ 5/5
GoogleThey were all very helpful throughout the length of time it took due to another party, a company, being quite slow. I was kept informed of everything that was going on. Everybody was really friendly.
Zxman11 · 12 March 2026
★★★★★ 5/5
GoogleJames Dean Estate Agents have recently supported us in both selling and buying in Abergavenny. From the beginning they were professional and helpful. The photographer created very professional photos for marketing our property. The team at the office really worked hard to get the chain through to a positive conclusion. The only thing I would advise anyone to do in the same circumstances , would be to ask the agents to check that the purchaser had instructed their conveyancing team early on , as we were not aware that our purchaser had not done so for two months . More frequent updates in the early weeks maybe would have prevented this . I would though be happy to recommend James Dean to anyone wanting to sell their home as they worked very hard as we moved towards exchange . The whole team were very helpful.
Angela · 24 March 2026
★★★★★ 5/5
GoogleWe would just like to take this opportunity to thank Oliver, Hywel, Ceri and the team @ James Dean for their advice, service and professionalism in selling our family home. A great service from start to finish, we would highly recommend.
David · 27 November 2025
★★★★★ 5/5
GoogleI recently sold my property with James Dean, it took longer than expected due to no fault of theirs. In fact it was due to their persistence and communication between both parties that we managed to get it over the line when we did. They kept me up to date with the process and helped guide me through my first time selling a property. They upheld their professional reputation all the way and I would use them again without any doubt. Massive thank you to both Ceri and Oliver for their efforts in the final push.
Lucie · 27 December 2025
★★★★★ 5/5
GoogleI would recommend James dean. We sold our house with them and I am extremely grateful to them for their help and support. The process wasn’t easy and there were a few hiccups along the way due mainly to the downward chain but they helped to sort everything out in the end so we are very happy. Thanks to Hywel, Oliver and Ceri for their hard work and commitment to completing the sale, and for helping us navigate the highs and lows of buying and selling. All best wishes to the team
Kate · 26 March 2024
★★★★★ 5/5
GoogleI cannot recommend James Dean highly enough following the recent sale of my property. From start to finish, the service was exceptionally professional and efficient. Communication was outstanding - they were incredibly quick to respond to any queries and kept me informed every step of the way through both personal phone calls and their automated system, ensuring I never felt in the dark about the process. Their proactive approach and genuine commitment to achieving the best outcome made what could have been a stressful experience remarkably smooth. If you're looking for an estate agent who combines professionalism with excellent personal service, look no further.
Penny · 28 October 2025
★★★★★ 5/5
GoogleTo undertake the sale of my late Mother's house I randomly chose an Estate Agent from the web. No answer so I phoned the next one - and luckily in retrospect Hywel at James Dean picked up the phone. Exactly what I wanted - great service and he subsequently met me and my siblings (we all live away from our home town now) at the house. He advised us to take an offer which he got before the house went on the market which eventually went through. Hywel is very personable and delightfully efficient he replies to emails straight away - phone calls too. I have recommended him to other parts of our family too - top chap !!
Peter · 2 November 2022
★★★★★ 5/5
GoogleOliver and the team were great throughout the whole process of selling my house. Really communicative and gave me solid advice whenever I asked. I would definitely recommend to anyone buying or selling in the Abergavenny area.
Samuel · 26 March 2025
★★★★★ 5/5
GoogleHighly recommend James Dean to sell your home they provided a friendly helpful service throughout our sale which proved to be a complex issue at times but they were always positive and supportive. Oliver completed excellent photos and a video of our house showing it at its best. Thank you Oliver , Hywel and Ceri for all your help.
Robert · 26 March 2024
★★★★★ 5/5
GoogleThank you for all the team at James Dean for a professional, caring and friendly service in selling my Dad's home. Not an easy process when you are in bereavement, but they made it uncomplicated and stress free, keeping me up to date at every stage - thank you
Jennifer · 26 February 2026
★★★★★ 5/5
GoogleWithout hesitation I would recommend James Dean Estate Agents. Oliver was reliable and enthusiastic when showing prospective viewers the property. The feedback was relevant and succinct. Through no fault of myself, the buyers or the estate agent the purchase became quite prolonged and in all that time Mollie stayed on the case, following up and chasing everything to keep the sale moving forward to a happy conclusion. She emailed regularly to keep me updated. She responded promptly to any email or phone call I made, always with warmth and understanding. I wish them every success with their business.
Helen · 31 May 2022
★★★★★ 5/5
GoogleFor two octogenarians who had not moved house in over forty years the thought of moving was daunting. The James Dean team in Abergavenny made the experience much easier than expected by the courteous and understanding manner in which they helped us sell our house. We can not thank enough Oliver, Hywel, Emily and Molly for their efficient, professional and friendly way in which they handled the whole process. Should we ever return to South Wales we know where to come!
Robin · 31 May 2022
★★★★★ 5/5
GoogleWithout hesitation I would recommend James Dean Estate Agents. Oliver was reliable and enthusiastic when showing prospective viewers the property. The feedback was relevant and succinct. Through no fault of myself, the buyers or the estate agent the purchase became quite prolonged and in all that time Mollie stayed on the case, following up and chasing everything to keep the sale moving forward to a happy conclusion. She emailed regularly to keep me updated. She responded promptly to any email or phone call I made, always with warmth and understanding. I wish them every success with their business.
Sarry · 29 April 2022
★★★★★ 1/5
GoogleOne job- we arranged a viewing of a property for Tuesday @ 11.20am - received confirmation email.
Arrived 5 minutes early - waited 15 minutes in case agent was caught in traffic - ended up calling them only for them to tell us WE had cancelled the viewing.
Why would I drive that far if we had cancelled after having confirmation by email confirming???
Please just tell us you messed up and we might accept it but trying to cover up your mistake is unprofessional.
Very disappointed
Caz · 26 March 2025
★★★★★ 5/5
GoogleExcellent service. Both Oliver and Hywel were professional, enthusiastic and down to earth when selling my property. A big thank you to them and Ceri. Would highly recommend
Angela · 29 March 2025
★★★★★ 5/5
GoogleExcellent service although we had a very difficult sale = a lovely bungalow in the countryside on a huge plot with a beautiful view and optmistically valued at first, but through no fault of James Dean we were forced to reduce the price substantially; we hit the market at hopelessly the wrong time. Nothing was too much trouble, though for Ceri, Oliver and Hywel; they were always courteous, knowledgeable and helpful. What more coutd one ask?
Roland · 26 March 2025
★★★★★ 5/5
GoogleWe have recently sold our property with the incredible help and support of the staff at James Dean. I can highly recommend their services they went above and beyond what was normal services offered from Estate Agent. Excellent communication with friendly helpful staff. I highly recommend this estate agents.
Helen · 27 December 2025
★★★★★ 5/5
GoogleHywel and Oliver were fantastic when they sold our house. Moving house is rarely without stress but their excellent communication skills made the process so much easier. They were able to answer all my questions, chase solicitors and ensure that all parties involved were updated. They also showed great professionalism during this pandemic and ensured safe practices when viewing houses. Thanks for all your help and we love our new home.PositiveResponsiveness, Quality, Professionalism, Value
Hannah · 27 August 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.