Every review we hold for the Abergavenny office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotOdeta was very helpful bright and…
Odeta was very helpful bright and cheerful, went out of the way to help
James · 18 March 2026
Agent replied · 19 March 2026
We appreciate your wonderful feedback! We are so glad that you found the service helpful, especially the advice on recent legislation. We're happy we could assist you in finding your ideal place and that you felt supported.
★★★★★ 5/5
GoogleHaving sold a property through the James Dean Abergavenny office I would like to thank Hywel and Ceri, who I met on several occasions, for their patience and assistance especially for keeping in touch and answering my emails promptly. Also to Oliver who I did not meet but had phone conversations with. You have all helped in making a difficult time manageable especially as I live so far away. THANK YOU.
Caroline · 26 July 2025
★★★★★ 5/5
TrustpilotIsabelle is very supportive and always…
Isabelle is very supportive and always listens .... great communication and very kind
Wendy · 18 March 2026
Agent replied · 19 March 2026
We appreciate you sharing your positive experience; we're glad to hear you were satisfied with the support and communication.
★★★★★ 4/5
TrustpilotA mixed time with renting through…
A mixed time with renting through chancellors with false information being provided at the start of my tennacy and late notices of rent increases but since Jamie woodman took over our account she was nothing but fantastic right up until the end of our tennacy which ended on a positive note and should be comended for the work they put in to make everything right!
Adrian · 2 October 2026
★★★★★ 5/5
TrustpilotElla was so lovely and accommodating
Ella was so lovely and accommodating. Thank you for helping us find our dream home!
Renee · 10 October 2026
★★★★★ 5/5
TrustpilotHannah Rae has been so supportive in…
Hannah Rae has been so supportive in our process of getting a new home, even with the documentation. We appreciate you.
Eko · 19 August 2026
★★★★★ 5/5
TrustpilotGreat response time
Great response time. Issue was resolved promptly by Jamie Woodman
Mr · 18 March 2026
Agent replied · 19 March 2026
We're happy to hear that your issue was resolved quickly. Thank you for your positive feedback; we appreciate it very much.
★★★★★ 5/5
TrustpilotExtremely supportive and helpful staff member
Leilana Butler was extremely supportive and helpful with the setting up of necessary documentation pertaining to my new tenants
Carolyn · 19 December 2025
Agent replied · 22 December 2025
We appreciate you taking the time to share your positive experience. It's great to hear that you received such helpful support with your new tenant documentation.
★★★★★ 5/5
TrustpilotGreat communication throughout the sale…
Great communication throughout the sale process on a regular basis and if felt like the team were taking a genuine ownership of the sale itself. Everyone I spoke to were extremely helpful and Jay did a fantastic job to enable us to get to the right conclusion.
Mark · 20 May 2026
Agent replied · 24 May 2026
We appreciate you sharing your positive experience! We're so glad to hear our team provided great communication and took ownership of your sale. Thank you for your feedback!
★★★★★ 5/5
GoogleJames Dean Estate Agents have been nothing but a pleasure to work with over recent months. Not only have they got a wonderful array of properties on their books, but I did eventually found one with them that ticked all the boxes! Oli went above and beyond to help me secure my dream home, as well as taking a considerable amount of time to support me in finding it! Thank you so much. Couldn’t recommend highly enough.
Naomi · 9 February 2025
★★★★★ 5/5
TrustpilotHi to everyone at chancellors am please…
Hi to everyone at chancellors am please to let you know that am very happy with the service I have been receiving from you lot I would recommend you to any one thank you so much for everything to the head office of chancellors and also hey on wye chancellors also to Jared and Becky for all there help from John kemp
Jonny · 1 September 2026
★★★★★ 5/5
TrustpilotFantastic Team
This was a very personal rollercoaster and stressful journey. Jordan Horne and Kirsty Woodley were exceptional and supported me along the way.
Wendy · 16 October 2025
Agent replied · 17 October 2025
Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
TrustpilotEasing the daunting process of buying
Kashan was very helpful and thorough, taking me through the unfamiliar process of buying with such clarity and patience, making me feel much more confident about it all.
Mr · 21 May 2026
★★★★★ 5/5
TrustpilotThe bookings viewing process was quick
The bookings viewing process was quick. We met kashan who viewed the property to us . He was very polite very kind , friendly and professional .what stood out the most his willingness to answer all my question .i highly recommend kashan anyone who looking for property. Thank you for your outstanding service. Thank you so much kashan helping us
Jasbir · 27 August 2026
★★★★★ 5/5
TrustpilotTom has been totally professional…
Tom has been totally professional throughout our dealings. He has been most accommodating with viewings. He has provided us with great advice and is extremely helpful.
B · 21 May 2026
★★★★★ 5/5
FacebookBoth parts of our house move were handled by James Dean (Richard and Lucy in Builth Wells (selling), David and Gwen in Brecon (buying). The marketing of our property was flawless and the first viewing purchased! Lucy was an absolute stalwart of chasing progress and keeping us informed (whilst maintaining a great sense of humour throughout). Likewise, David and Gwen were always accommodating of our requests to visit, and revisit, our soon to be new home in Brecon. All now complete and happy with all aspects of the James Dean service. Nothing ever seemed too much trouble for any of the team. If we were to ever move again we’d certainly approach James Dean without question. Highly recommended.
Rob · 22 September 2024
★★★★★ 5/5
TrustpilotEthan was lovely and very helpful.
Laura · 3 September 2026
★★★★★ 5/5
TrustpilotWe reviewed a bungalow accompanied by…
We reviewed a bungalow accompanied by Luke from Chancellor’s Estate Agency he was very attentive showing the salient points also leaving us to have a second look very patient even obviously he had other clients to see.
Barry · 14 May 2026
Agent replied · 24 May 2026
We are so pleased to hear about your positive experience. We truly appreciate your kind words regarding our attentive and patient service. Thank you for sharing your feedback!
★★★★★ 5/5
TrustpilotGood help
Charlotte has been great and patient, showing me all available houses I am interested in purchasing.
Miss · 21 May 2026
★★★★★ 5/5
TrustpilotWe chose the right estate agent
We chose the right estate agent. From the first visit by Cormac to do the valuation, to the selling by Sherko who was warm, enthusiastic, engaging and polite
Shona · 19 June 2026
Agent replied · 22 June 2026
We are so pleased to hear that choosing us as your estate agent was the right decision. We appreciate your kind words.
★★★★★ 5/5
TrustpilotMolly is highly efficient
Molly is highly efficient, always responsive and manages our portfolio with a high duty of care.
PRAV · 20 May 2026
★★★★★ 5/5
TrustpilotWe had a fantastic experience with…
We had a fantastic experience with Chancellor’s in Chipping Norton when selling our property. The team provided excellent service throughout the entire process, professional, responsive, and supportive at every stage. Everything was handled smoothly and efficiently, making what can be a stressful time far easier.
Merlin · 22 August 2025
★★★★★ 1/5
TrustpilotDeposit repayment issues
We were renting a property from chancellors that we then purchased. Over a month post purchase they still haven’t paid us back our deposit - they don’t answer us when we chase and still can’t give us a timeline even though the payment was agreed over a month ago.
Naz · 25 August 2026
★★★★★ 5/5
TrustpilotWe recently met with Charlotte in…
We recently met with Charlotte in search of our next home, we found her very helpful on the viewing, and appreciated that she kept in touch.
Mr · 15 June 2026
Agent replied · 22 June 2026
We appreciate you sharing your positive experience. We are so pleased our team was helpful and kept in touch during your home search.
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