5/5
Top notch
Friendly , helpful and easy to contact and speak to. Really recommend this company
Agent replied · 10 June 2024
Hi, thanks for the great review.
Trusted Agent profile · Aberdeenshire
★★★★★
1,541 reviews across 2 platforms
20 High Street, Kemnay, Inverurie, Aberdeenshire, AB51 5NB
DJ Alexander's office in Aberdeenshire, at 20 High Street, is rated 4.4 out of 5 across 1,541 reviews on two platforms, including 36 Google reviews rated 3.7.
Every review we hold for the Aberdeenshire office, from every platform, shown as written. First names only.
5/5
Top notch
Friendly , helpful and easy to contact and speak to. Really recommend this company
Hi, thanks for the great review.
5/5
Thanks Mr Ahmad Alsheikh for your…
Thanks Mr Ahmad Alsheikh for your excellent service,
Hi, thanks for the great review. I will make sure to pass this feedback on to Ahmad.
5/5
Responsive maintenance team
Norman MacLean has been really responsive and helpful whenever we've called to get issues with the flat we're renting fixed. He always does his best to keep the fairly complex works done as soon as possible.
5/5
Amazing service
Amazing service, first class communication and our flat was let within a week. Can’t recommend them enough.
Hi Nicola, thanks for the great review!
5/5
Fixing lights
Responsive service from Dale Barr regarding getting someoke to fix internal and external lighting to a high standard.
Hi Frederick, thank you for the great review!
1/5
Terrible people
Terrible people, terrible service
Hi, I am happy to look into any issues or queries you may have had. Please contact me direct on richardtierney@djalexander.co.uk, if you would like me to look into any further or help you. Kind regards, Richard Tierney, Director of Customer Service
5/5
Satisfactory
I am quite satisfied with your services and will always be will to introduce others to you..
Hi, thank you for the great review!
1/5
Shocking company when you come to your…
Shocking company when you come to your end of lease, they make big business out of ripping people off with extraordinary fees to clean after you clean and their whole objective is to keep the deposits Old school methods, clearly the manager of that department gets a big bonus
5/5
Best experience of viewing
Best experience of viewing, throughout information about the flat we got from Property manager Donna Baird.
Hi Nandlal, thank you for the great review!
5/5
DJ is my letting agent and delighted…
DJ is my letting agent and delighted with the response and service that they are offering.Helped coordinate several matters with my landlord on time and very prompt, including a tenancy extension recently.
5/5
Great support for end of tenancy notice
They have been very professional and helpful during our end of tenancy formalities. They made it smooth process with Landlord and helped us to extend our end date under some unforeseen circumstances.
5/5
So helpful!
I had a call with Amber and she was so lovely and patient with me (I asked about a long list of properties!) She was very helpful, glad I had her to ask questions to
1/5
Fixflo
My bathroom hasn't been working since the 17th of May.I've created the fixflo emergency, but still 0 news on when it's going to be corrected.
1/5
Useless
Useless. Looking at two properties to rent. Haven't heard anything from them despite emails ,phone calls and leaving a message with them. I cannot understand why anybody who wanted to rent their property out would go to this company.
5/5
We are early in the process but I have…
We are early in the process but I have been very impressed so far with the prompt and helpful service from Angus Fisher. The phone was answered immediately and his email responses have been very timeous and appreciated
5/5
Viewing enquiries
I have spoken to Georgia and she was such a gem. Very sweet personality and she was super patient. She gave me time and she understood my problems. She has great potentials.
5/5
Excellent and speedy service despite…
Excellent and speedy service despite the very serious national crisis.
Hi Simon, thank you for the great review!
5/5
Had the pleasure to meet Natalie from Stonehouse Lettings yesterday. Fabulous lady, such a bubbly personality and so on top of her job. Very much look forward to arranging let very soon
5/5
Colin had been incredibly friendly
Colin had been incredibly friendly, helpful and informative! Excellent service.
Hi Christopher, thank you for the great review!
1/5
Excellent customer service
Excellent customer service. Very pleasant bad informative on the phone.
Hi Cat, thank you for the great review!
5/5
imran iqbal was a big help when i had…
imran iqbal was a big help when i had issues with the shower.
5/5
Talk to Harry - great support and advice!
Going through the challenging process of finding a new home to rent in Edinburgh. Found Harry Gibson to be super supportive and informative today. Keep up the 5 STAR treatment....
5/5
Excellent professional service from Natalie, all our questions were answered fully and immediately and our flat was up live on the site in less than a day! Great work!PositiveResponsiveness, Professionalism
5/5
Me and my flat mate had 3 viewings yesterday with maureen. A really good experience super professional and friendly and talked us through the whole process to achieving are new flat
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
DJ Alexander's Aberdeenshire office has 1,541 reviews across two platforms: 36 on Google, 1,505 on Trustpilot (across the whole business).
DJ Alexander Aberdeenshire is rated 4.4 out of 5 across all 1,541 reviews, and 3.7 out of 5 on Google from 36 reviews.
DJ Alexander Aberdeenshire, 20 High Street, Kemnay, Inverurie, Aberdeenshire, AB51 5NB.