DJ Alexander Aberdeenshire reviews

★★★★★ 1/5

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Avoid Flats Let by DJ Alexander

My daughter rented a flat for a year through DJ Alexander. The flat was not clean when she moved in. The property agent who rented the property to my daughter apologised for the cleanliness and offered to get it cleaned, but my daughter and her friend said they’d do it themselves. I helped clean the flat, it was gross. There was a build up of fluff under the radiator in the main bathroom and when I removed it, there was a man’s old sock under all the fluff. The flat was in fairly poor repair, my husband repaired the toilet seat, which was loose and replaced the broken shower head and filthy shower curtain, at our own expense. My daughter and her friend have now moved out after a year and had the flat professionally cleaned. DJ Alexander are threatening to withhold their deposit. Firstly as they claimed many items were missing, because they were erroneously referring to an old inventory, which related to the flat when it was an Air B&B. Luckily my daughter had retained the correct inventory and was able to prove that DJ Alexander was using the wrong one. Most annoyingly they are trying to retain some of the deposit as they claim the flat wasn’t cleaned to their standard, which is an absolute joke considering the state it was in when they first rented it. The only parts that cannot be cleaned properly are the black mould on the grout in the bathroom and the edge ancient floor in the kitchen, both as a result of the age and lack of maintenance of the property. We will take DJ Alexander as far as we can to get the deposit back, to the small claims court if necessary. Renting from DJ Alexander has not been a good experience and we would not recommend them. Ironically we have just bought a flat as a rental property in Edinburgh and we will be looking for letting agents, but we will not be using DJ Alexander. We also intend to treat our tenants with respect and not try and fleece them out of their deposits.

Fiona · 17 June 2022

★★★★★ 5/5

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Customer Service Connor

Connor was fantastic in getting us started in our rental journey. He answered all questions in a timely and detailed manner.

Jay · 1 June 2026

★★★★★ 5/5

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Professional, Friendly and Prompt Service

I have rented my property with DJ Alexander for several years and they have provided exemplary service. When tenants move out they are highly efficient at securing new tenants and ensuring the property is up to an excellent standard. In particular Amy Vass and Nathan Eastwood have been brilliant in ensuring this is a smooth and seamless process.

Kathryn · 20 March 2024

★★★★★ 5/5

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Renting a property

Stephanie who showed me round the property was helpful and welcoming and was able to answer all my questions. Laura Mctaggart was then quick to follow up with all required documentation so within a week the tenancy had been approved. Stress free experience and thank you.

Sue · 16 October 2024

★★★★★ 5/5

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Renting Process

Dear DJ Alexander Team,I wanted to express my positive experience with the rental application process (Goodlord). It has been smooth and well-organized. Special thanks to Laura Mctaggart for her exceptional support and quick responses, which made everything much easier.Thank you for the great service!Best regards, Ahmed Alowayef

Ahmed · 30 September 2024

★★★★★ 4/5

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Assistance with sale of flat

Ruth Woodcock and Kenneth Urquhart from DJ Alexaner assisted me in selling my flat in Glasgow. Both were extremely professional and provided timely updates and responses to my queries. Would be happy to work with them again.

BG · 24 January 2026

★★★★★ 5/5

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A pleasurable viewing

Hi, it was a pleasure to meet Sara Liu when I went to view a flat.She was extremely friendly and gave me good advice.Finding the right property and moving is very stressful and it just makes it that whole lot better having someone like Sara to guide you through it. Thank you to Sara and a great company. Warm regards. Lin da Gatzke

Linda · 29 November 2023

★★★★★ 5/5

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Great selling experience with Sarah

We sold our property with Sarah and she was brilliant to deal with from start to finish! Sarah was very attentive and knowledgeable, and made everything super easy for us. Our property sold within 4 weeks and we were delighted with the offers we received. Would highly recommend Sarah McIntyre at DJ Alexander, and will definitely use her again in the future!

Marc · 21 December 2023

★★★★★ 5/5

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Lovely and great service

Me and my partner would like to say thank you to Caroline Connelly at DJ Alexander based in Byres Road (Glasgow). She helped us to find a new house suitable for our needs, she has been really flexible and helpful and kind with us for everything we needed and everything we asked to her. I really recommend Caroline to everyone :)

Mirko · 27 December 2023

★★★★★ 5/5

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First time renting with Dj Alexander

First time renting with Dj Alexander. Great communication and clear and consistent description of property. A gent Calumn Robertson was particularly helpful with the application process and the woman (unfortunately I don’t remember her name) that was there on the day of viewing was faultless, answering all my questions without hesitation.

Ross · 11 July 2024

★★★★★ 5/5

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Great agent experience.

Alexandra was excellent help during the initial stages of the letting process; she replied promptly to all queries and facilitated an efficient, easy, and professional property application process. As a renter, the property support team over the phone were also very kind and responsive.

Larina · 29 October 2024

★★★★★ 5/5

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Excellent service from Brandon

The agent Brandon was fabulous in helping us secure our flat! Explained everything very clearly and made us feel extremely positive and welcoming. If we had any concerns Brandon would be the first point of contact to resolve! Well done DJ Alexander great hire!!!

Amber · 25 October 2024

★★★★★ 5/5

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Caroline was great in helping me and my…

Caroline was great in helping me and my partner settle into our new flat in Gartcosh. She was very friendly and ensured we had everything we needed and understood the process throughout. She made what could have been a very stress experience seamless. Can’t thank her enough.

Mairead · 8 September 2024

★★★★★ 5/5

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Natalia Piekarska has been beyond…

Natalia Piekarska has been beyond helpful throughout the application process - great viewing experience and efficient communication. She also helped with negotiating with the landlord when we had to give up the property due to unmatched move-in dates. She's been proactive in reaching out and it was a pleasure to work with her. Many thanks.

Connie · 17 April 2024

★★★★★ 5/5

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Responsive and Quick

Laura McTaggart and Zosia Mlynska made the process very smooth and quick, in less than a week I had viewed the property, been notified I had been successful in my application, had references complete and tenancy agreement signed. Absolutely great work from them both and couldn’t have asked for a better experience.

Cameron · 12 June 2024

★★★★★ 5/5

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Thanks to Ramya,the property relations…

Thanks to Ramya,the property relations manager .She sorted my vegetation problem on my window exterior,which was causing lot of mess for long time, with her smart and kind support.I appreciate her approach to solve the issue very brilliantly by interacting with various people involved.well done Ramya.

Bkp · 19 September 2024

★★★★★ 5/5

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Booked a viewing for a property and the…

Booked a viewing for a property and the property manager at the viewing was Gemma-Louise. She patiently answered all my questions and understood my concerns. Since I am already a tenant with DJ Alexander looking for a bigger property, Gemma-Louise offered to assist with securing a property if I find anything of interest on the website. Thank you Gemma-Louise!

Charmaine · 19 January 2024

★★★★★ 5/5

Trustpilot

Very professional and helpful

We have been completely delighted with the service provided by DJ Alexander and especially by our point of contact Stephen Lawson. He is pleasant, professional and has a wealth of knowledge which made it all the easier for us to choose DJ Alexander to rent our flat for us. The level of service is all encompassing and they have dealt with us and the new tenants with great communication, a cheerful and completely trustworthy professionalism. There is a whole team, and we really appreciated all their work for us. I highly recommend.

Debbie · 23 February 2022

★★★★★ 5/5

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Great application process

Gill and the team at DJ Alexander made sure that our application process for our flat was super swift and straightforward. They were very helpful, with a process that is normally quite stressful which made the experience very pleasant, which we are grateful for.

T · 15 October 2024

★★★★★ 5/5

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Landlord experience

As a landlord I dealt with DJ Alexander for many years and always found them polite, friendly, experienced and extremely helpful. I would particularly like to thank Ilona Malkova and very especially, Jill Pirie for all the advice and help over the years.

Murdo · 29 October 2024

★★★★★ 5/5

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My viewing experience with Ellie was a…

My viewing experience with Ellie was a great one, and she was very helpful and professional from the beginning till this moment of the application process. Everything has been going on smoothly and we hope to have a smooth ride with them. I’ll surely recommend them.

Mariam · 13 September 2024

★★★★★ 5/5

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Wonderful service from Jessica in the…

Wonderful service from Jessica in the Aberdeen office. She has always been quick to respond to any of my queries/requests.

Hilary · 9 September 2026

★★★★★ 5/5

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Efficient and responsive

Worked with Elaine Thompson from the Edinburgh office to rent a flat for our son. Elaine was very responsive and efficient, guiding us through the various stages of the process and liaising with the landlord as well as welcoming us to the flat once our application had been successfully processed. Thanks Elaine!

Stephen · 29 May 2024

★★★★★ 5/5

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Is my second time renting with DJ…

Is my second time renting with DJ Alexander and so far just had great experience. Cameron Lindsay was amazing showing the property very friendly and very kind in waiting as was running late, highly recommended

Caroline · 22 January 2026