Trusted Agent profile · Aberdeenshire
★★★★★
1,541 reviews across 2 platforms
20 High Street, Kemnay, Inverurie, Aberdeenshire, AB51 5NB
DJ Alexander's office in Aberdeenshire, at 20 High Street, is rated 4.4 out of 5 across 1,541 reviews on two platforms, including 36 Google reviews rated 3.7.
Every review we hold for the Aberdeenshire office, from every platform, shown as written. First names only.
5/5
TrustpilotCaroline was great in helping me and my…
Caroline was great in helping me and my partner settle into our new flat in Gartcosh. She was very friendly and ensured we had everything we needed and understood the process throughout. She made what could have been a very stress experience seamless. Can’t thank her enough.
Thank you, Mairead, for this excellent review. We will pass this onto Caroline and the Team.
5/5
TrustpilotNatalia Piekarska has been beyond…
Natalia Piekarska has been beyond helpful throughout the application process - great viewing experience and efficient communication. She also helped with negotiating with the landlord when we had to give up the property due to unmatched move-in dates. She's been proactive in reaching out and it was a pleasure to work with her. Many thanks.
Thank you, Connie, for this excellent review. We will pass this onto Natalia and the Team.
5/5
TrustpilotResponsive and Quick
Laura McTaggart and Zosia Mlynska made the process very smooth and quick, in less than a week I had viewed the property, been notified I had been successful in my application, had references complete and tenancy agreement signed. Absolutely great work from them both and couldn’t have asked for a better experience.
Thank you, Cameron, for this excellent review. We will pass this onto Laura, Zosia, and the Team.
5/5
TrustpilotThanks to Ramya,the property relations…
Thanks to Ramya,the property relations manager .She sorted my vegetation problem on my window exterior,which was causing lot of mess for long time, with her smart and kind support.I appreciate her approach to solve the issue very brilliantly by interacting with various people involved.well done Ramya.
Thank you, for this excellent review. We will pass this onto Ramya and the Team.
5/5
TrustpilotBooked a viewing for a property and the…
Booked a viewing for a property and the property manager at the viewing was Gemma-Louise. She patiently answered all my questions and understood my concerns. Since I am already a tenant with DJ Alexander looking for a bigger property, Gemma-Louise offered to assist with securing a property if I find anything of interest on the website. Thank you Gemma-Louise!
Thank you, Charmain, for this excellent review. We will pass this onto Gemma-Louise and the Team.
5/5
TrustpilotGreat application process
Gill and the team at DJ Alexander made sure that our application process for our flat was super swift and straightforward. They were very helpful, with a process that is normally quite stressful which made the experience very pleasant, which we are grateful for.
Thank you, for this excellent review. We will pass this onto Gill and the Team.
5/5
TrustpilotMy viewing experience with Ellie was a…
My viewing experience with Ellie was a great one, and she was very helpful and professional from the beginning till this moment of the application process. Everything has been going on smoothly and we hope to have a smooth ride with them. I’ll surely recommend them.
Thank you, Mariam, for this excellent review. We will pass this onto Ellie and the Team.
5/5
TrustpilotVery professional and helpful
We have been completely delighted with the service provided by DJ Alexander and especially by our point of contact Stephen Lawson. He is pleasant, professional and has a wealth of knowledge which made it all the easier for us to choose DJ Alexander to rent our flat for us. The level of service is all encompassing and they have dealt with us and the new tenants with great communication, a cheerful and completely trustworthy professionalism. There is a whole team, and we really appreciated all their work for us. I highly recommend.
Thanks for the great review. I will make sure to pass this onto Stephen and the team.
5/5
TrustpilotLandlord experience
As a landlord I dealt with DJ Alexander for many years and always found them polite, friendly, experienced and extremely helpful. I would particularly like to thank Ilona Malkova and very especially, Jill Pirie for all the advice and help over the years.
Thank you, Murdo, for this excellent review. We will pass this onto Ilona, Jill and the Team.
5/5
TrustpilotWonderful service from Jessica in the…
Wonderful service from Jessica in the Aberdeen office. She has always been quick to respond to any of my queries/requests.
Thank you, Hilary, for this excellent review. We will pass this onto Jessica and the Team.
5/5
TrustpilotIs my second time renting with DJ…
Is my second time renting with DJ Alexander and so far just had great experience. Cameron Lindsay was amazing showing the property very friendly and very kind in waiting as was running late, highly recommended
5/5
TrustpilotEfficient and responsive
Worked with Elaine Thompson from the Edinburgh office to rent a flat for our son. Elaine was very responsive and efficient, guiding us through the various stages of the process and liaising with the landlord as well as welcoming us to the flat once our application had been successfully processed. Thanks Elaine!
Thank you, Stephen, for this excellent review. We will pass this onto Elaine and the Team.
5/5
TrustpilotPositive Experience
I had a really positive experience using DJ Alexander to move into my new apartment. They did an amazing job. A special thanks to Aaron Gove who was my main contact. Thanks for always quickly replying to any questions I asked.
Thank you, Nasira, for this excellent review. We will pass this onto Aaron and the Team.
5/5
TrustpilotHaven’t move in to my new property but…
Haven’t move in to my new property but the process was really simple. I have secured my new place in less than a week. Many thanks to Chloe Mitchell, she has been very accommodating and her willingness to assist applicant is top notch.
Thank you, Diona, for this excellent review. We will pass this onto Chloe and the Team.
5/5
TrustpilotWe had issue with our electric shower
We had issue with our electric shower. I recieved prompt response with regards to my issue. Our issue was resolved in good amount of time and recieved regular updates during the process. Thanks to Property relationship Manager Ben Nicholoson for all the support and guidance.
Thank you, Ketaki, for this excellent review. We will pass this onto Ben and the Team.
5/5
TrustpilotOur letting agent
Our letting agent, Ellie McVitie was early to the showing and allowed me to view the property a wee while earlier. She also walked us through the application process and discussed any repairs that were necessary and answered all our questions. Truly made the whole process a lot easier.
Thank you, Douglas, for this excellent review. We will pass this onto Ellie and the Team.
5/5
TrustpilotKelsey Mclachlan was super helpful
Kelsey Mclachlan was super helpful, was happy to answer any and all queries and made the process super smooth!
4/5
TrustpilotVery helpful communication from Anna…
Very helpful communication from Anna Scott relating to a tenant’s check out and transfer of monies owed.
Thank you, Malcolm, for this excellent review. We will pass this onto Anna and the Team.
5/5
TrustpilotI highly recommend DJ Alexander to…
I highly recommend DJ Alexander to anyone looking for a letting agent. From the moment we contacted them in relation to a property we viewed, they were professional, helpful, and responsive. They made the lease process smooth and easy, and I felt confident that all relevant documentation would be processed quickly. A big thank you to Natalie and Gill in particular.
Thank you, Philippa, for this great review. We will pass your feedback onto Natalie, Gill and the Team.
5/5
TrustpilotMy experience (as a landlord) with DJ…
My experience (as a landlord) with DJ Alexander has been very positive. I’d like to thank the whole team (Nikki, Laura, Kirsten, Neill, Giulia, Natalie, Elliot and others who I apologise in advance for omitting) for helping me find tenants so quickly. I’d also like to give a special thanks to Stephen Lawson who helped me before I even had a property to let. If you do choose to go with DJ Alexander, you can expect quick and professional responses from a friendly and dedicated staff.
Hi, thanks for the feedback and I am glad the whole team have been able to provide you with this service. I will make sure I pass this onto the team.
4/5
TrustpilotHousing crisis
During the current housing crisis Asif was helpful by discussing the rental market with me. This information helped me to secure a property in an extremely difficult market. During the current rental market Asif and his knowledge were key to renting with DJ Alexander. Gill has been very efficient on getting back it emails and handing all queries very well.
Thank you, Jaci, for this great review. We will pass this onto Asif, Gill, and the Team.
5/5
TrustpilotOnce Again 5* for DJ Alexander
My daughter had to move home due to problems with neighbours. She was currently in a DJ Alexander property and Peter Thompson was fantastic in securing her another property basically 2 minutes round the road from where she was. Laura MacTaggart was amazing as well. We were so stressed out but the team at DJ Alexander were fantastic as per usual. If you are looking for a property to let, look no further than DJ Alexander 5* service constantly!!
Hi, thanks for the great feedback and we are happy to help. I will make sure to pass this onto the team.
5/5
TrustpilotAmazing Agents!
My girlfriend and I had an outstanding experience when finding a propertyto rent in Edinburgh through D.J. Alexander - the team there were always quick to respond to our questions and remarkably helpful. When the first property we had hoped to move in to didn't work out, the team at D.J. Alexander were able to find us another amazing flat within the same price range, for the same move in date, AND that we actually preferred to the original! All within an hour of the first property falling through.I'd like to specifically mention and thank Laura Mctaggart, Natalie Cotton, and Chloe Alexander for their highly professional and friendly service - they really went above and beyond to make sure that we got a property we were happy with.We will definitely use D.J. Alexander again, and we would not hesitate to reccomend them!
Hi, thanks for the great review and taking the time to post it online. We are glad to help you through the whole process and I will make sure I pass this on to everyone that you have mentioned.
5/5
TrustpilotReally impressed with the communication…
Really impressed with the communication from Gemma at DJ's. Been a massive help to me and the tenants.
Thank you, Ron, for this excellent review. We will pass this onto Gemma and the Team.
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