Every review we hold for the ABERDEEN office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat experience.
From the initial contact and all through the process Kirsten was very quick to work on the sale of my property. She kept me up to date each step of the way and I appreciate the speed and clarity in how she worked. I would certainly like her to carry out work for me in the future if the need arises. She is a great asset to Gilsonite Gray.
Mike · 1 October 2026
Agent replied · 10 October 2026
Thank you, Mike, for taking the time to share such lovely feedback.
We’re delighted to hear that Kirsten’s efficient and proactive approach made your property sale such a positive experience, and that you appreciated the clear communication and regular updates throughout.
We really appreciate your kind words and would be delighted to assist you again in the future.
Best wishes,
Gilson Gray
★★★★★ 5/5
TrustpilotRachel Greig was incredible from start…
Rachel Greig was incredible from start to finish. Highly recommend. Rachel helped me with all the legal work moving into my first home and explained everything to me clearly and resolved an issue I had with the boiler moving in too. She made the process so much easier and stress free as possible. I’m really grateful for her support. Thank you again!
Natalie · 28 September 2026
Agent replied · 10 October 2026
Thank you, Natalie, for such lovely feedback and for your recommendation.
Buying your first home is a huge milestone, so we’re delighted to hear that Rachel’s clear guidance and support helped make the process as smooth and stress-free as possible. It’s wonderful to know you felt well looked after from start to finish.
Congratulations on your first home, and thank you for choosing Gilson Gray!
Best wishes,
Gilson Gray
★★★★★ 5/5
TrustpilotGilson Grey were a fantastic firm to…
Gilson Grey were a fantastic firm to work with on purchasing a new property. I have to give full credit to Rebecca who handled my case. It was not an easy transaction, with many delays due to titles deeds. Rebecca reassured me through out and kept in constant contact, providing regular updates. She is simply amazing. I would highly recommend them for any property dealings and they would be my preferred law firm of choice for any legal matters in the future.
Kieleigh · 7 May 2026
Agent replied · 8 June 2026
Hi Kieleigh, thank you for the wonderful feedback and for taking the time to share your experience with Rebecca and Gilson Gray. We’ll share your feedback with Rebecca and her team - If we can help with anything else, please let us know.
★★★★★ 5/5
TrustpilotI couldn’t recommend Rachel Greig…
I couldn’t recommend Rachel Greig highly enough. She was extremely helpful, professional and supportive throughout the purchase of my property. She made the whole process feel smooth and straightforward and kept me informed every step of the way. I’m so grateful for all her help in making such an exciting milestone stress-free. Thank you, Rachel!
Mairead · 24 September 2026
Agent replied · 10 October 2026
Thank you, Mairead, for your lovely feedback and recommendation.
We’re so pleased to hear that Rachel’s professional and supportive approach helped make your property purchase feel smooth and stress-free, and that you felt well informed throughout such an exciting milestone.
Thank you for choosing Gilson Gray, and we wish you every happiness in your new home!
Best wishes,
Gilson Gray
★★★★★ 5/5
TrustpilotFirst Time Buyer
Holly was incredibly helpful when assisting me in purchasing my first home. It was especially impressive how she managed the fast turn around - viewing a property and moving in 3 weeks later is not the norm but she stayed organised and professional throughout. Thanks again, Holly.
Jennifer · 30 August 2026
Agent replied · 24 September 2026
Thank you, Jennifer, for your fantastic five-star review.
Buying your first home is such an exciting milestone, and completing the whole process in just three weeks makes it even more memorable! We’re delighted to hear that Holly’s organised, professional approach helped everything come together so quickly and smoothly.
Thank you for choosing Gilson Gray, and congratulations on your first home. We wish you every happiness there!
Best wishes,
Gilson Gray
★★★★★ 5/5
TrustpilotGreat experience
We had a fantastic experience with Rachel Greig helping us sell our house. She made the whole process straightforward and stress-free, keeping us informed every step of the way. We would highly recommend Rachel and really appreciate all her help!
Jeff · 8 October 2026
Agent replied · 10 October 2026
Thank you, Jeff, for your lovely feedback and recommendation.
We're delighted to hear that Rachel's support and clear communication helped make your house sale a smooth and stress-free experience. It's great to know you felt well informed and supported every step of the way.
Thank you for choosing Gilson Gray. We really appreciate your kind words!
Best wishes,
Gilson Gray
★★★★★ 5/5
TrustpilotHelpful for first time buyers
Courtney was so great and responsive - she really helped me feel at ease and was at great at talking me through all of the stages and many questions that I had as a first time buyer. Thank you so much again!
Adele · 25 September 2026
Agent replied · 10 October 2026
Thank you, Adele, for your kind words.
We’re delighted to hear that Courtney’s responsive and supportive approach helped put you at ease throughout your first property purchase, and that she took the time to guide you through each stage and answer your questions.
Congratulations on your first home!
Best wishes,
Gilson Gray
★★★★★ 5/5
TrustpilotAlana at Gilson Grey made the selling…
Alana at Gilson Grey made the selling of our home completely seamless & hasslefree! Alana kept us up to date all the way! I greatly appreciated the time Alana took to talk me through the process. Highly recommend!
Thank you Alana!
Claire · 30 September 2026
Agent replied · 10 October 2026
Thank you, Claire, for your lovely feedback and recommendation.
We’re so pleased to hear that Alana made the sale of your home feel seamless and hassle-free, keeping you updated throughout and taking the time to clearly guide you through the process.
Thank you for choosing Gilson Gray.
Best wishes,
Gilson Gray
★★★★★ 5/5
TrustpilotAlan was great throughout the entire…
Alan was great throughout the entire process of buying my first flat. He was very easy to get a hold of, kept me informed throughout and provided plenty of reassurance through some tricky stages. Very warm and professional - highly recommend!
Colette · 25 September 2026
Agent replied · 10 October 2026
Thank you, Colette, for your lovely feedback and recommendation.
Buying your first home is such an exciting milestone, so we’re delighted to hear that Alan’s warm and professional approach helped keep you informed and reassured, particularly through the trickier stages of the process.
Congratulations on your first flat, and thank you for choosing Gilson Gray!
Best wishes,
Gilson Gray
★★★★★ 5/5
Trustpilotfirst time buyers
Alan was great with me and my partner, he really put his time and effort into making sure we were kept up to date with everything, especially with any changes that happened. with being first time buyers, the information given was confusing as it was new to us both, but alan always made sure we understood with it all
Shannon · 22 May 2026
Agent replied · 8 June 2026
We strive to provide a world-class service, we’re glad to hear we succeeded! Thank you again for sharing your comments, we’ll let our team know.
★★★★★ 5/5
TrustpilotSally McBride - property sale
Sally McBride dealt with the sale of our late mother’s property.
Sally made the experience very easy with her vast knowledge and professionalism. Sally was a pleasure to deal with and nothing was too much trouble. I would definitely recommend Sally
Mrs · 20 September 2026
Agent replied · 24 September 2026
Thank you for taking the time to share your experience and recommendation.
We’re so pleased to hear that Sally’s knowledge, professionalism and supportive approach helped make the sale of your late mother’s property as straightforward as possible during what can be a difficult time.
We really appreciate your kind words and for placing your trust in Gilson Gray.
Best wishes,
Gilson Gray
★★★★★ 5/5
TrustpilotExcellent first time buyer experience
Xulin was brilliant, handing everything to a high standard, with my interests at heart and answering questions efficiently. As a first time buyer I was put at ease, and I went from viewing to moving in within 8 weeks. Xulin's efficiency, calm explanations, and expert input was instrumental in making this purchase a success. Would highly recommend.
Oliver · 12 May 2026
Agent replied · 8 June 2026
Our clients are at the heart of everything we do, and we are thrilled that you have had such a positive experience with Gilson Gray. Your contact at Gilson Gray will receive a copy of the feedback, and get the recognition they deserve, thanks again!
★★★★★ 5/5
TrustpilotReliable and stress free!
Process was as painfree as legal processes go. Sasha was very supportive and there if I needed her. Really appreciate all the effort and work that went into me getting my first house.
Michael · 1 October 2026
Agent replied · 10 October 2026
Thank you, Michael, for your lovely feedback.
Buying your first home is a huge milestone, so we’re delighted to hear that Sasha’s support helped make the process as smooth and stress-free as possible, and that you felt she was always there when you needed her.
Congratulations on your first home, and thank you for choosing Gilson Gray!
Best wishes,
Gilson Gray
★★★★★ 5/5
TrustpilotFantastic service from Start to finish
Fantastic service from Start to finish. Very professional, and Mr Craig was very patient with me as I struggle with technology. I would highly recommend this company as they let you know everything that they do
Janice · 4 September 2026
Agent replied · 24 September 2026
Thank you, Janice, for your lovely review and recommendation.
We’re so pleased to hear that you felt supported and kept informed throughout the process. It’s especially wonderful to know that Mr Craig’s patient and professional approach helped make everything easier for you.
Thank you for choosing Gilson Gray.
Best wishes,
Gilson Gray
★★★★★ 1/5
TrustpilotSlow and unresponsive, holding up the entire chain
I am purchasing from a seller (in Bristol) who is using this solicitor. So far the process has taken 9 months with no end in sight. Everyone else in the chain is also waiting on them. They have been sitting on my solicitor's enquiries since March (it's now Sept), and are extremely unresponsive to attempts to contact them. (My solicitor tells me they've had similar issues with this company in other property sales. Google & other Trustpilot reviews tell a similar story.) If I'd known at the start what I know now, I'd have requested my seller to change solicitors.
John · 24 September 2026
Agent replied · 10 October 2026
Thank you for taking the time to share your feedback.
We’re sorry to hear about the frustration you have experienced during the property transaction. We note that you are not a client of Gilson Gray and, as such, we are unable to discuss the details of the matter on a public platform.
If you would like to raise your concerns directly with us, please refer to our Complaints Policy, which outlines how to do so: https://gilsongray.co.uk/complaints-policy/
Best wishes,
Gilson Gray
★★★★★ 5/5
TrustpilotWe cannot describe how thankful we are…
We cannot describe how thankful we are to Rachel Greig for her work on our case. On top of being professional, diligent and efficient while working on the standard aspects of property conveyancing, she also took the added complexities of our own particular situation and managed to solve them all in order to meet our preferred deadline for moving in. Having had the experience of dealing with other firms who seemed incapable of dealing with these issues with any kind of satisfactory communication or timeliness, we can't stress enough the sense of relief that we felt each time Rachel let us know she had put another long-standing legal issue to rest - even before getting our flat purchase across the line. We are incredibly grateful and couldn't recommend her more.
Conor · 30 August 2026
Agent replied · 24 September 2026
Thank you, Connor, for such a fantastic five-star review and recommendation.
We’re incredibly pleased to hear how much of a difference Rachel’s support made throughout your property purchase, particularly given the added complexities involved. Providing clear communication, practical solutions and keeping matters moving efficiently is something we take great pride in, so it’s wonderful to know you felt reassured and confident as each issue was resolved.
Thank you for placing your trust in Gilson Gray. We really appreciate your kind words and are delighted that everything came together in time for your preferred move-in date. We wish you every happiness in your new home!
Best wishes,
Gilson Gray
★★★★★ 5/5
TrustpilotAn excellent solicitor
Kirsten was professional and responsive at all times. Very easy to deal with and took a lot of the stress out of buying our first home. Highly recommend.
Fiona · 12 September 2026
Agent replied · 24 September 2026
Thank you, Fiona, for your lovely feedback and recommendation.
Buying your first home is such an exciting milestone, so we’re delighted to hear that Kirsten’s professional and responsive support helped take some of the stress out of the process.
Congratulations on your first home, and thank you for choosing Gilson Gray!
Best wishes,
Gilson Gray
★★★★★ 5/5
TrustpilotThe service provided was fantastice and…
The service provided was fantastice and the staff are very friendly and approachable, I felt able to ask any questions and recieve clear responses. Sasha was great. 😊
Anonymous · 7 September 2026
Agent replied · 22 December 2024
Thank you for your lovely feedback!
It’s wonderful to hear that you found our team friendly and approachable, and that you felt comfortable asking questions throughout. We’re especially pleased that Sasha’s clear and helpful support made your experience such a positive one.
Thank you for choosing Gilson Gray.
Best wishes,
Gilson Gray
★★★★★ 5/5
Trustpilot5 Star service
Really good service, polite and efficient. Everything was delivered when they said it would.
I would highly recommend using them.
Steven · 25 September 2026
Agent replied · 10 October 2026
Thank you, Steven, for your kind feedback and recommendation.
We’re pleased to hear that you found our team polite and efficient, and that everything was delivered as promised.
Thank you for choosing Gilson Gray.
Best wishes,
Gilson Gray
★★★★★ 5/5
TrustpilotAmazing service!
Rachel Greig was amazing! She made our experience seamless and explained everything in clear detail when buying our house.
Rheanna · 30 September 2026
Agent replied · 10 October 2026
Thank you, Rheanna, for your lovely feedback.
It’s wonderful to hear that Rachel made your home-buying experience so seamless and took the time to explain everything clearly throughout the process.
Thank you for choosing Gilson Gray, and we wish you every happiness in your new home!
Best wishes,
Gilson Gray
★★★★★ 5/5
TrustpilotAlana went above and beyond when…
Alana went above and beyond when dealing with our house sale. Despite a few issues out with her control she consistently went the extra mile to ensure we were looked after and everything was resolved quickly. Lynsey & John.
Lynsey · 10 May 2026
Agent replied · 8 June 2026
Hi Lindsay & John, thank you for your wonderful feedback. Our clients are at the heart of everything we do, and we are thrilled that you have had such a positive experience with Gilson Gray. Alana will receive a copy of the feedback, and get the recognition she deserves, thanks again!
★★★★★ 5/5
TrustpilotReceived a great service
Received a great service, Alan made the whole process quick and straightforward. I would highly recommend this company.
NB · 25 September 2026
Agent replied · 10 October 2026
Thank you for your kind feedback and recommendation.
It’s great to hear that Alan made the whole process quick and straightforward and that you were happy with the service you received.
Thank you for choosing Gilson Gray.
Best wishes,
Gilson Gray
★★★★★ 5/5
TrustpilotAmazing! No faults
Hannah Exton was our conveyancer and we couldn’t have asked for a better person to deal with our conveyancing. Reliable and honest which is what we needed for buying our first home. Highly recommend
Abigail · 21 May 2026
Agent replied · 8 June 2026
Thank you for the wonderful feedback and for taking the time to share your experience with Gilson Gray. We’ll share your feedback with our team - If we can help with anything else, please let us know.
★★★★★ 5/5
TrustpilotI recently purchased a house with Grant…
I recently purchased a house with Grant acting as my solicitor, and I couldn't be happier with the service I received. He was incredibly efficient, knowledgeable, and always quick to respond to any questions. I was kept fully informed throughout the process, which gave me great peace of mind. Thank you, Grant, for making everything run so smoothly. I would not hesitate to recommend your services
Danielle · 8 September 2026
Agent replied · 24 September 2026
Thank you, Deniell, for such a thoughtful review and recommendation.
We’re so pleased to hear that Grant’s efficient and knowledgeable approach, along with keeping you informed throughout, gave you peace of mind and helped make your house purchase run smoothly.
Thank you for placing your trust in Gilson Gray, and we wish you every happiness in your new home!
Best wishes,
Gilson Gray
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