Trusted Agent profile Β· Aberdeen

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Martin & Co Aberdeen reviews

β˜…β˜…β˜…β˜…β˜… Excellent

1,216 reviews across 3 platforms

123-125 Rosemount Place, Aberdeen, AB25 2YH

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Martin & Co's office in Aberdeen, at 123-125 Rosemount Place, is rated 4.7 out of 5 across 1,216 reviews on three platforms, including 1,120 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

1,120

Reviews on Google

This office

Facebook logo

4.3 / 5

90

Reviews on Facebook

This office

Trustpilot logo

6

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

About Martin & Co Aberdeen

Servicing landlords with well-presented properties only. No compromise. Our business is tailored for high quality long-term tenancies. We thrive on the business of landlords and tenants with high expectation. We serve tenants in a way that they are delighted to remain in your property for the years to come. Thanks to our nationally recognised brand Martin & Co are able to attract discerning tenants for Aberdeen properties... no matter where they are property hunting from. Potential tenants can deep into 360Β° Virtual Interactive Tours, which dramatically improve the initial search experience and lead to faster and better quality tenancies. Landlords can benefit from our 'Manage and Protect' service which guarantees the rent and protect their legal position, among many other benefits. We are really confident and passionate about what we do. We command a very strong position in the letting arena in Aberdeen. Managing and letting properties is our business, but building long term relationship with our landlords and tenants is our passion.

Awards

The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Aberdeen office, from every platform, shown as written. First names only.

5/5

Google

Friendly and helpful staff, always quick to respond to queries- all round pleasant experience. Would highly recommend!

C Β· 6 August 2020

Agent replied

Thank you for your five star review Cara, we're glad to hear we've offered you fantastic service.

5/5

Google

As a landlord I can sincerely say that the experience with Martin & Co has been superb in the last 7 years. The property has been always let extremely fast. Even more important, all tenancies throughout the years have been very professionally managed. I would recommend Martin & Co to anybody letting a property in Aberdeen.

David Β· 21 September 2013

5/5

Google

Good Experience for renting with Martin and co.

Madhu Β· 25 March 2022

Agent replied

Hi Madhu. Thanks for you feedback. Hope you have settled in your property by now. We're here to serve you. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5/5

Google

Friendly and helpful staff, always quick to respond to queries- all round pleasant experience. Would highly recommend!

Cara Β· 24 March 2020

Agent replied

Thank you for your five star review Cara, we're glad to hear we've offered you fantastic service.

5/5

Google

amazing services, everyone was so kind and helpfull

Daemon Β· 23 February 2022

Agent replied

Hi Daemon. I heard you called Stephen a 'Customer Service Champion'. Funny to hear that, because that's exactly the same we feel about him and the rest of the team in the office. We are here for you, so if you need anything else, just let us know and we'll be obliged! Best wishes, Eduardo Prato, Director, Martin & Co Aberdeen.

5/5

Trustpilot

Really helpful

I have engaged with Martin & Co in relation to a letting issue, and they have been excellent so far in helping me decide what to do. Heather Innes in particular is just terrific, customer service of highest quality and always empathetic and helpful.

Lilia Β· 22 April 2021

5/5

Google

Excellent service on all issues. Always quick to respond and always very helpful resolving any concerns.

Obi Β· 24 March 2020

Agent replied

Thank you for your five star review Obi, we're glad to hear we've offered you fantastic service and you've found your long term home. We look forward to continuing to provide you great service.

5/5

Google

really helpful staff, fast replies ,they always there when help is needed ,really impressed

Andreea Β· 25 October 2020

Agent replied

Hi Andreea. Thanks a lot for your positive feedback. We're very proud of the team that we have. They go the extra mile, and words like yours make all this effort worthwhile. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen

5/5

Google

Calum helpful and quick to respond throughout the process of letting my flat.

Alasdair Β· 23 January 2021

Agent replied

Hi Alasdair. Thanks for your comments. Your property was nicely presented and in a good location. That combined with the 'must have' Video Walk-through' (which led us to the right tenant), is all we needed. We look forward to doing more business with you in the future. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen

5/5

Google

Absolutely perfect communication. πŸ” …PositiveProfessionalism

Mariana Β· 31 May 2022

Agent replied Β· 30 May 2024

Thank you for your positive rating Mariana. From the Martin & Co team.

5/5

Google

very fast response to problemsPositiveResponsiveness

Vicky Β· 27 May 2022

Agent replied Β· 26 May 2024

Hi Vicky... Thanks for your very fast review!!! Please let me know if we can help you in any other way. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5/5

Google

Excellent service and very helpful staff. I would recommend Martin&Co for letting your property.

H Β· 19 September 2020

Agent replied

Thanks H C for your comments. We look after our landlords not just as a letting agent, but as fellow landlords. Glad to hear that you're a happy customer. Best regards, Eduardo Prato

5/5

Google

Amazing staff, incredibly helpful and friendly! They were so tentative to myself and my flatmate and really made the process of moving as smooth as possible!

Abby Β· 21 June 2023

5/5

Google

Great experience with the company, friendly and speedy service.

Jack Β· 29 September 2021

Agent replied

Hi Jack. Thanks for your comments. The team is working at full speed to make sure that everything is ready for the agreed date. We'll be in touch as things progress. Have a nice weekend. Eduardo Prato, Director, Martin & Co Aberdeen

5/5

Google

Very helpful and easy to deal with from start to end. Very responsive

Stuart Β· 24 November 2020

Agent replied

Hi Stuart, Great to see that you are happy with our service. Please let us know how we can improve our service further. We'll be looking after you in the years to come. Best regards, Eduardo Prato Director Martin & Co Aberdeen

5/5

Google

They have been very helpful, welcoming and professional especially considering the current climate.

Andrew Β· 25 September 2020

Agent replied

Thank you for your five star review Andrew. Were glad to hear we have offered you a great service and will continue to! From the Martin & Co team.

5/5

Google

It is very good. They are really responsible.

Fan Β· 29 September 2021

Agent replied

Hi Fan. Thanks a lot for your comments. Hope you have a safe flight tomorrow. We look forward to meeting you at our office tomorrow evening. We'll wait until you make it, so don't break a leg! We look forward to serving you! Best regards, Eduardo Prato, Director, Martin & Co Aberdeen

5/5

Google

Very helpful and responsive with any issue i have had, would thoroughly recommend!

Robbie Β· 27 July 2020

Agent replied

Hi Robbie. Many thanks for your feedback. I'm glad to hear that the team is looking after you. Happy tenant, happy agent! Best regards, Eduardo Prato, Director, Martin & Co Aberdeen

5/5

Google

Great customer service.

Michal Β· 11 June 2022

Agent replied

πŸ‘ Great comment, short and sweet! Thanks Michal. Eduardo Prato

5/5

Google

Great support and understanding staff, very helpful throughout the process and always very responsive.

Jo Β· 24 March 2020

Agent replied

Thank you for your kind review Jo. From all the staff at Martin&Co we wish you all the best in your new property.

5/5

Google

Great letting agent to deal with, hassle-free and made moving very easy.

Liam Β· 25 October 2020

Agent replied

Hi Liam. Thanks a lot for your positive feedback. The team will enjoy your words thoroughly. At the end of the day, that is why we are here for... to serve you and all our customers. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen

5/5

Google

Very efficient and quick. Had no problems sorting out our new flat and we received great communication throughout the process. Would definitely recommend.

Olivia Β· 21 July 2023

5/5

Google

The team responded very quickly to my enquiry and were very helpful. Despite not having a suitable property at the time they have offered to keep a look out, something that is very much appreciated when flat-hunting in Aberdeen. Great service and would happily use them should a property become available!

Niamh Β· 2 May 2014

5/5

Google

Enjoyed the viewings. Very friendly, nice handouts with information and good tips. Thanks

Victor Β· 24 March 2020

Agent replied

Thank you for your five star review Victor, we're glad to hear we've offered you fantastic service.

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Questions about Martin & Co Aberdeen

Has Martin & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Martin & Co, Aberdeen won Platinum.

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