Trusted Agent profile · Aberdeen

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Martin & Co Aberdeen reviews

★★★★★ Excellent

1,216 reviews across 3 platforms

123-125 Rosemount Place, Aberdeen, AB25 2YH

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Martin & Co's office in Aberdeen, at 123-125 Rosemount Place, is rated 4.7 out of 5 across 1,216 reviews on three platforms, including 1,120 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

1,120

Reviews on Google

This office

Facebook logo

4.3 / 5

90

Reviews on Facebook

This office

Trustpilot logo

6

Reviews on Trustpilot

This office

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About Martin & Co Aberdeen

Servicing landlords with well-presented properties only. No compromise. Our business is tailored for high quality long-term tenancies. We thrive on the business of landlords and tenants with high expectation. We serve tenants in a way that they are delighted to remain in your property for the years to come. Thanks to our nationally recognised brand Martin & Co are able to attract discerning tenants for Aberdeen properties... no matter where they are property hunting from. Potential tenants can deep into 360° Virtual Interactive Tours, which dramatically improve the initial search experience and lead to faster and better quality tenancies. Landlords can benefit from our 'Manage and Protect' service which guarantees the rent and protect their legal position, among many other benefits. We are really confident and passionate about what we do. We command a very strong position in the letting arena in Aberdeen. Managing and letting properties is our business, but building long term relationship with our landlords and tenants is our passion.

Awards

The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Aberdeen office, from every platform, shown as written. First names only.

5/5

Google

Laura was really friendly and very helpful finding us our new home.

Adriaan · 15 June 2021

Agent replied

Hi Adriaan. Thanks for your kind comments to Laura. Hope you're enjoying your new place. Please let us know if we can be of any further help. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen

5/5

Google

Stephen is very helpful and professional. Any issues are dealt with quickly!

Ashleigh · 6 April 2021

Agent replied

Hi Ashleigh. Thanks for your comments. Happy to help (as fast as we can!). Best regards, Eduardo Prato, Director, Martin & Co Aberdeen

5/5

Google

It was an absolute pleasure working with Kelly from the word go, she was incredibly responsive and informative making the whole process an absolute breeze.

Lachlan · 11 July 2024

Agent replied · 26 July 2024

Hi Lachlan. Thank you for your feedback. Much appreciated. I'm glad that despite the shortage of properties on the market, we managed to find the right one for you. And I'm delighted to hear that Kelly made the whole experience a very positevely memorable one. Please let us know if you need any addional help with your new property. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen

5/5

Google

As a first-time renter in such uncertain times (mid-lockdown moving 2020), I was extremely pleased with the quick and professional responses to any question I had, and the understanding they demonstrated for my situation. Every step of the process, from (distanced) flat viewing to a check-in after I had taken tenancy, Martin & Co staff were friendly and helpful.PositiveResponsiveness

Rebecca · 27 May 2021

Agent replied · 26 May 2024

Thank you Rebecca for your kind words! Quality of service is our focus as a team, and we're so glad that you're happy with us! The Martin & Co Team

5/5

Google

Kelly of Martin & Co was very helpful and professional while viewing an apartment at Burnside Drive in Aberdeen. The appointment booking was smooth and the viewing was very well planned and promptly executed. Kelly took us round and we really enjoyed her service as we immediately took the apartment.

Vitus · 19 September 2022

Agent replied

Hi Vitus. Thanks for your kind words. Kelly is certainly superb at matching the right person to the right property. It's all about listening to customer's needs. Some people are better than others at listening: Kelly is great at this important skill! Hope you enjoy your property. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5/5

Google

Had a great experience from Michael assisting me as a new landlord, he was thorough in sharing his knowledge and quick to respond to messages

Amy · 29 June 2024

Agent replied · 26 July 2024

Hi Amy. Thanks a lot for your comments. Delighted to see that Michael not just helped you with letting the property, but with the renovation of the property for the letting. We will be managing your property, so please let us know if we can help you any further. We look forward to serving you. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5/5

Google

I would highly recommend Martin & Co, I had been trying to sell my flat with another company for over 7 months and I felt they were not very pro active. I then changed to Martin & Co and Michael was excellent and had my flat sold & completed within 3 months.

Sharon · 20 September 2016

5/5

Google

I've had 2 viewings with Joel now and can't fault anything.

David · 29 January 2025

Agent replied · 1 February 2025

Hi David! Thank you for your kind feedback! I'm really glad you had a great experience during the viewings. If there's anything else I can do to help, just let me know. Kind regards, Joel Ross - Sales Negotiator.

5/5

Google

Finding a flat with Martin & Co was very easy and I wish I had went to them sooner. After having a showing through WhatsApp with Kelly Kennedy - who was very helpful and knowledgeable about the property and area - I was quickly able to put down on a deposit and begin the process of becoming a tenant. So far communication between myself and agents has been good with fast replies to my questions.

Joe · 3 May 2023

5/5

Google

We recently relocated to Aberdeen from Texas and I was very stressed about finding a home. We viewed a property with Kelly Kennedy and she was a delight. Very personable, knowledgeable, and clearly part of a great team. The experience eased my worries about our home search, and we highly recommend her!

Kristen · 24 May 2022

Agent replied

Hi Kristen. Thanks for your very nice words for Kelly. She's certainly a star when it comes to showing properties. We are here to make your home move and your move to the Granite City a positively memorable experience. Please let us know if we can help you further. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5/5

Google

So happy to have found the perfect flat to rent with Martin & Co. Thanks to the great professionalism and understanding of Stephen Barr, I have managed to successfully arrange everything required for my move promptly and hassle free. It's a delight doing business with Martin & Co and I definitely recommend their services.PositiveResponsiveness, Quality, Professionalism, Value

Daniela · 20 July 2021

Agent replied

Hi Daniela. Thanks for your feedback. It's much appreciated. Your words go a long way, particularly toward Stephen who always go the extra mile. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen

5/5

Google

Laura is extremely kind, helpful and professional. Highly recommended

A · 25 June 2021

Agent replied

Hi Samuel. Thank you for your review. Hope you're enjoying your new property. Please let us know how we can serve you further. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen

5/5

Google

Both Kelly Kennedy and Maxine Card have been very attentive throughout the process. Good understanding on the market and good client contact. Prompt updates even during weekend.

Choon · 29 July 2025

5/5

Google

I have been dealing with Juliet for a couple of years now. She has always been a pleasure to deal with! She is easy to communicate with a resolves any queries quickly and efficiently

Colin · 28 November 2023

Agent replied · 29 December 2023

We're truly grateful for your fantastic 5-star review for Juliet! It's wonderful to hear that she exceeded your expectations. Your feedback means a lot to us. Thank you for choosing us! Maria Castaneda, Marketing, Martin & Co Aberdeen

5/5

Google

Absolutely fabulous service from Kelly and Maria. They arranged our tenancy and viewing straight away. They have also contacted us and updated us throughout the process. So far we have received a 5 star service.

Sarah · 31 October 2023

Agent replied · 14 November 2023

Thank you for your wonderful feedback! We're thrilled to hear that Kelly and Maria provided you with an absolutely fabulous service, arranging your tenancy and keeping you updated throughout the process. We're dedicated to maintaining this 5-star service and appreciate your trust in us. Best regards, Maria Castaneda, Marketing, Martin & Co Aberdeen

5/5

Google

The team were great, friendly, very professional and the support they provided during our tenancy period was excellent. The communication was always prompt and we had a great journey with them from the beginning to the end of our tenancy.

Arash · 21 June 2023

Agent replied · 19 September 2023

Thank you for your glowing review! We are delighted to hear that you found our team to be great, friendly, and highly professional. Providing excellent support throughout your tenancy is a top priority for us, and we are thrilled that our efforts met your expectations. Thank you for choosing us, and we wish you all the best in your future endeavours. Warm regards, Martin & Co Aberdeen

5/5

Facebook

Delighted with the thorough & professional service received from Martin & Co. From first meeting with Maxine Card who was professional, helpful & informative to then getting the property on the market & a tenant identified within a few days by Kelly Kennedy. Cant recommend highly enough

Steven · 1 November 2022

Agent replied · 3 May 2023

Thank you so much, Steven! It’s been a pleasure finding a new family for your home. I know they’re very excited to move in and make it their own.

5/5

Google

I recently rented my property out with the help of Martin & Co. Having used other agencies in the past and been disappointed with their service. I was very impressed with the advice and standard of service provided by Martin & Co.

D · 22 April 2023

Agent replied · 19 September 2023

Thank you for your kind words, it means a lot to our team to see that their professional demeanor stands out from the crowd and is received positively by our customers. We look forward to continue building our relationship with you. Kindest regards, Eva Prato Luna, Communications Manager, Martin & Co Aberdeen

5/5

Google

Big up! to Kelly Kennedy. She was awesome and professional from my first contact with Martin & Co Aberdeen to the point I paid the initial deposit.

Henry · 25 July 2025

5/5

Google

We recently used Martin & Co to sell our flat. Very happy with the service. A buyer was found quickly in a slow market. From beginning to end the process went smoothly.

Revshuna · 29 May 2025

5/5

Google

We had a great experience viewing rental properties through Martin & Co. Viewed 2 properties with Kelly Kennedy. She was a friendly face and very professional. She had good knowledge of the area and the referencing procedures. We would be happy to avail Martin & Co's services again.

Manil · 19 September 2022

Agent replied

Hi Manil, thanks a lot for your positive feedback. As your application progresses and you move into your property we will be making sure that you have a memorable positive experience throughout. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5/5

Google

Excellent service from Ashley at Martin & Co Aberdeen. The move-in process was smooth and hassle-free. Highly recommend!

Nina · 23 October 2025

1/5

Google

Martin & Co take advantage of landlords!!! They don't honor their quotes and charge the landlord more than they quoted you to market your property. They charge you but don't want to do any work like viewings. Very rude staff like their branch manager James and staff Evie. Don't trust their quotes or services. They verbally agree on the prices but charge you more in reality!!!

RoadRunner · 20 September 2016

Agent replied

Dear RoadRunner, Thanks for your comments, which we take very seriously. It would be great if you could give us more information about your negative experience with our business. We aim at giving a superb experience to all our customers, and clearly that wasn't the case in your instance. Please come back to us and we'll look into it. Alternatively we are part of the Property Ombudsman, which allows you to have an independent redress system to look into the matter. Thanking you in advance. Eduardo Prato. Director

5/5

Google

Kelly Kennedy was amazing throughout the process. She was always available to answer my numerous questions. Very professional and yet friendly. Thank you so much 😊 …

Roberta · 20 February 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Martin & Co Aberdeen

Has Martin & Co won any awards?

Yes. Martin & Co Aberdeen won Platinum in The Trusted Agent 2026 awards.

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