Trusted Agent profile · Aberdeen City
★★★★★
284 reviews across 2 platforms
166 Great Western Road, Aberdeen, AB10 6QE, Aberdeen City, AB10 6QE
Cito Cimo's office in Aberdeen City, at 166 Great Western Road, is rated 1.8 out of 5 across 284 reviews on two platforms, including 2 Google reviews rated 5.0.
Every review we hold for the Aberdeen City office, from every platform, shown as written. First names only.
1/5
TrustpilotWorse experience EVER!
Worse experience EVER please do not use this agency if you have to sale a flat. I should look at Trustpilot!If I can avoid for you to do this mistake I made! So unprofessional, I was selling my property with them and let me tell you what a mess, they manage to loss the buyer on the way….. Unbelievable
1/5
TrustpilotI wish I could give negative stars
I wish I could give negative stars. The WORST service we have ever had in our lives. The owner (Chris) even refused to talk to us or remove the unedible burger from our bill. I have been a regular for 10+ years. Sadly, i will NEVER return. I have never been treated worse by a server and owner. They swore at us even though THEY were in the wrong!!!! Absolutely awful!!!!
1/5
TrustpilotOngoing Harassment Complaint. Avoid!
Rude, immoral, unprofessional and greedy agency. Worst of all, they ignored bullying compliants against their employees. A company as this that tolerates harassment shouldn’t continue to exist. Take your money and business else where.
5/5
TrustpilotBought a property recently
Bought a property recently. Good clear communication with the staff in relation to my purchase and any concerns raised. Special thanks to CerysHope to deal with them again
5/5
TrustpilotTheir Solihull branch are amazing
Their Solihull branch are amazing. Hands down the most responsive, helpful and pleasant estate agents we’ve ever rented off in our collective 10 years of renting. Even came to lend me the spare key when I got locked out at no notice. Such a lovely family feel to the branch with very caring people. Can’t thank them or recommend them highly enough.
1/5
TrustpilotLEEDS Wow!! I just dodged a bullet.
LEEDS! Wow! Unbelievable!
1/5
Trustpilotdon’t bother …
The worse communication and I will be avoided them at all costs going forward. Absolutely, all over the place, no processes or anyone even remotely happy to help, they just want your money.
1/5
TrustpilotAbsolutely useless
Absolutely useless. I went to view a property the estate agent knew nothing about it and couldn’t even tell me the age of it - not informative at all. When I called up the next day I was promised a call back as they hadn’t responded to texts and then missed out on the property because of their poor communication.Would definitely not recommend.
1/5
TrustpilotDo NOT Sign Any agreement with those crooks!
Once you rent it, it becomes pretty much useless for any fixing or agreements that were made verbally. You have to deal with rudeness and lies all the time. I feel sad for all the tenants signing up with them
1/5
TrustpilotUseless I arranged a view for a…
Useless I arranged a view for a confirmation and waited outside apartment no one turned up rang them and they give me a useless excuse don’t trust these clowns
1/5
TrustpilotIllegal practices in Scotland! Avoid!
Operating illegally in Scotland. They ask for a holding fee, which is illegal in Scotland. Now on the third business day waiting for a refund for the holding fee after they changed the move in date. They advertised property as available immediately, only for us to find out it would be available in a months time.
1/5
TrustpilotIf you want to have your day ruined, these are the best to use. Attention to Peterborough branch
Couldn't have a worst experience with the branch in Peterborough. They don't follow their own contract as they entered in the flat I was renting without my permission and in other circumstance they entered with less then the 24h warning.Do not even consider them, is my advice. They will use you and abuse from your rights and change the rules to suit them.
1/5
TrustpilotLess than helpful when trying to…
Less than helpful when trying to organise a viewing on a property from their Ashford branch in Kent. Funny how they are as nice as can be when there’s a property slump but as soon as the market turns the other way. Refused a viewing as they were too busy. I’d never put my house on the market with them.
1/5
TrustpilotHarrow Weald branch staff always…
Harrow Weald branch staff always mis-communicated and was committing to anything to get contract signed.Please stay away from them if possible.
1/5
TrustpilotWarning they are rude
Fellow landlords I just want to warn you about these cowboys they are useless.Need to contact them by email and guess what no response try and call them and get a rude member of staff who won’t let you speak to who you want to and Promise a call back that never comes.Honestly do not bother with these they are useless
1/5
TrustpilotShady underhanded practices
I would give these clowns 0 stars if I could,they don't even deserve 1. I'm surprised they haven't been shut down yet. Terrible customer service and underhanded shady practices. Avoid this company like the plague. Bunch of cowboys!If you are selling your house, avoid! If you see a house to buy from them absolutely avoid!
1/5
TrustpilotPoor communication
Every member of staff I dealt with in the Wigan branch was the most unhelpful and unfriendly person I had to deal with during the house buying process.Apart from Pam, who jumped in at the very end, she was nice.Otherwise generally unresponsive, poor communication and miserable sounding.Would not like to deal with this company again.
1/5
Trustpilotbad communication youll wait ages…
They left me waiting for a long while after sending all required documents and offering to put forward the full year rent forward, past my move out day for my last property, then rejected my application.
5/5
TrustpilotExcellent service
Very good service from Keisha lee help me get back in my property in no time I locked myself out and she provided excellent service and a locksmith was round in no time thank you very much excellent job thank you
1/5
TrustpilotAsked me for a guarentor because I…
Asked me for a guarentor because I claim benefits which I can't provide and which is a ridiculous difficult request, but I'm sure they know that and thats why they ask. So in short they are bigoted and discriminate against people on benefits. How lovely
1/5
TrustpilotIf you want a company who will rob your…
If you want a company who will rob your deposit from young students this is the company to use. Rude staff absolutely clueless people who they hire. ( especially the Oxford branch ).
1/5
TrustpilotChildish rude very unprofessional when…
Their Bolton branch are Childish rude very unprofessional when selling properties they think they are above the law . If your a seller. They won’t get you the best price If your a buyer. Be prepared to be talked at and looked down on Kids playing estate agent’s
1/5
TrustpilotWe rented a student house in Exeter
We rented a student house in Exeter, and they charged us for a missing key we were never given. Also, they do everything they can to keep your deposit.
1/5
TrustpilotThe staff in Liverpool branch are…
The staff in Liverpool branch are racist. So if you are not English don't bother to waste your time. They just wasted 2 weeks of my time!! Horrible agency!! Even look at their reviews here it's not even 2star out of over 90!!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Cito Cimo's Aberdeen City office has 284 reviews across two platforms: 2 on Google, 282 on Trustpilot (across the whole business).
Cito Cimo Aberdeen City is rated 1.8 out of 5 across all 284 reviews, and 5.0 out of 5 on Google from 2 reviews.
Cito Cimo Aberdeen City, 166 Great Western Road, Aberdeen, AB10 6QE, Aberdeen City, AB10 6QE.
