The Property Centre, Abbeymead reviews

★★★★★ 5/5

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Kieran from the The Property Centre

Kieran from the The Property Centre, Stroud was very helpful and professional, confirmed every aspect of the selling format so we understood what to expect. Extremely approachable and knowledgable of the market in our area, securing viewings the day our details went live. The high standard of property information and photos resulted in an accepted offer within eight days.

Kevin · 28 April 2024

★★★★★ 1/5

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Poor experience

Poor experience. We listed our property for sale. During a visit from a potential buyer we discovered they had damaged our property. We raised this with TPC who were not interested in the feedback, and confirmed they had watched the potential buyer cause the damage. We had to pay ourselves to get a builder to resolve the issue. Gave notice to leave them, and they just offered to stop marketing us, and gave us the keys back immediately, they did not push back, they just let us go. Disappointing.

Matt · 14 May 2025

★★★★★ 1/5

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Seriously rude people

Seriously, rude people.they are even getting there staff leaving reviews on here to make this one lower. Photos taken in 1st days of my tenancy,mould hid behind food cuboards in kitchen and Landlord apparently won't do any work on a house full of damp behind kitchen cupboards and in all rooms. They painted over it. Now 2 months in soon as I ask for repairs they talk to me like crap landlord won't spend a penny apparently oh and they refused free work to remove the cavity installation that is causing the damp That's an 8k job done for free refused. They called the council to saynod be calling them and to slag me off they also tried to obtain my social workers number to sabatarge my fostering application when I refuse to give them the number then they then told me i can have anyone else in this house even though theybwas fully aware i was going to foster a child before i paid deposit!! Social will tell me if they get a call, and I will be taking legal action. They have already broken gdpr by calling people on my behalf to slag me off and cancel jobs the council were doing for free. I urge you all to make a complaint to the council and the property omnibusman as there are so many people all saying the same as me if you read the reviews. Ian, the boss, is useless and won't take complaints unless you do a formal complaint with a 15-day reply notice on. If you're living in mould like me, log everything. See the doctor often to check on your health as mould is seriously bad for you, and I have 1 lung and all the staff are fully aware of that also.AND MOST IMPORTANTLY SEEK LEGAL ADVICE

Scam · 22 April 2025

★★★★★ 5/5

Trustpilot

A very positive experience

We bought our first home through The Property Centre in Worcester and quite honestly, we could not have done it without our incredible sales progressor, Hannah Taylor. Not only was she the most knowledgeable person we could have asked for, she was also genuine, kind, and very supportive. She chased up even the most minute of issues and always got back to us in good time, especially as our solicitors seemed to communicate better with her than with us. Hannah was reassuring and patient when our solicitors' website crashed and burned, causing ongoing chaos in the estate world, and she took initiative in trying to contact the interested parties and keep peace. Thank you, Hannah, and the rest of the team at The Property Centre, who always found time to let us into the property when we needed access!

Paulina · 14 December 2021

★★★★★ 1/5

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shambles

Wow! lack capability. Rude. I have recorded calls and e mails to prove this so if anyone wants to get an idea before they commit then drop me a line and I will show you. The girl Rachel who works there is actually quite decent , but the Branch Manager Oliver is really poor.Poor writing skills, poor verbal skills, poor manners, stuttering, just all round poor. I am a sales manager and there is no way if Oliver asked for a starter/beginner role on 12k basic that he would be successful. 75% negative reviews- 75%????? That's not made up guys, there is something very wrong about this company, but if Oliver is managing the Cheltenham branch then I am not at all surprised- Stay away

Vaz · 5 November 2021

★★★★★ 1/5

Trustpilot

shambles

Wow! lack capability. Rude. I have recorded calls and e mails to prove this so if anyone wants to get an idea before they commit then drop me a line and I will show you. The girl Rachel who works there is actually quite decent , but the Branch Manager Oliver is really poor. Poor writing skills, poor verbal skills, poor manners, stuttering, just all round poor. I am a sales manager and there is no way if Oliver asked for a starter/beginner role on 12k basic that he would be successful. 75% negative reviews- 75%????? That's not made up guys, there is something very wrong about this company, but if Oliver is managing the Cheltenham branch then I am not at all surprised- Stay away

V · 5 November 2021

★★★★★ 1/5

Trustpilot

Left out various important details on…

Left out various important details on their write up about the house, including £5k of work done to the outside, and the extra parking space , 21 ft which would fit a caravan or motorhome. I also believe that they were asking people who viewed the house to give it a value. No offer to do an open house. Viewer put a hole in our kitchen ceiling. Lack of effort/ motivation on their part.

Hannah · 15 May 2025

★★★★★ 1/5

Trustpilot

Please go elsewhere.

Please, go elsewhere to a reputable letting agency. I wish I had read the reviews before dealing with them. We occupied a three story house that we thought we could call home. We were in there for just over 12 months when out of the blue we were served with 6 months notice because the landlords had fallen out and were selling their properties so they could divorce. Then the problems started, as the three of us had Devi to go our separate ways, it was on arduous task to find three new tenancies where we could all move out within a month of each other. We found our respective properties and gave notice, we we offered to pay weekly so we did not have to find another months rent on top of the deposits and advanced rents we had to pay. This was refused, we were told that we would have to pay the whole month despite only being in there for about 9 days. We queried this and after some disputes they agreed for us to leave without any penalties for early termination of the notice or tenancy agreement. When we finally gave notice, they demanded the whole months rent, we argued this for some time and having gone through the emails I found the agreement to let us leave without penalties in writing. This made very little difference, we said we would take legal action. When we left the property was cleaned from top to bottom with anti bacterial solutions and the carpets were cleaned four or five times. We moved out and handed the keys back, 6 days later they inspected the property and said it required professional cleaning, they stated it was dirty and dusty, I told them the windows had been open for all that time in very dry hot temperatures so naturally dust and Particles would find there way back in. There was in all honesty a dark mark on a beige carpet, nothing had been spilt on it, it was simply where I had sat in the evenings and the carpet had discoloured, I call that wear and tear. The pile of the carpet was coming out so much that we had to stop cleaning it so as to not make it worse. They still stole £230.00 from our deposit, we are still receiving legal advice. The worse part is that we were there customers as well as the landlords, but they only represented them, never us. Please, please avoid at all costs!!

Paul · 26 July 2021

★★★★★ 5/5

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Great communication

Really great communication throughout the process from Quedgeley branch. I would happily use them again and recommend them!

Katy · 12 December 2025

★★★★★ 1/5

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No one showed up and poor customer service

Was interested in viewing a property and initially really good customer service and very pleasant people. However, turned up to view a property and no one showed up. After ringing and explaining that we were waiting at the property to view, they said that they would find out what’s happening and ring me straight back. I heard nothing from them so left the premises and never heard anything more from them… do they want to sell properties?

Lucy · 22 February 2025

★★★★★ 1/5

Trustpilot

Very poorly managed rentals

Recently moved out of rental property managed by property centre in Taunton. Our property was originally rented with Richard Gibbins but then handed over to the property centre for rentals. We have had nothing but bad service from them. They have held our deposit as the land lady was not happy with the garden in a residential area known for poor soil/gardens especially in winter months. on the inventory it was written that the garden is acceptable for this time of year however the landlady disagreed and proposed we pay for re seeding. We as tenant felt this was unfair if the letting agency had agreed this was ok for time of year. They made us wait for quotes for this regardless this took 3 weeks. They pressured us to have viewings whilst we were moving out which we felt was unfair. We are still waiting for our deposit and we moved out in November. Every time we ring we are put through to answer phone or people are always in meetings. We get promised a call back and they never do call back. We feel this is really poor communication and has been managed very poorly. they have already re rented the property we moved out of and we are still waiting for our deposit and had to pay deductions from it even though there is tenants already moved in to. really unhappy with the service. Do not recommend.

KB · 9 January 2025

★★★★★ 5/5

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Excellant service provided by the team at the Longlevens branch who were super helpful, friendly and understanding in dealing with my property purchase, which can be a stressful time. A special thanks to Carolyn, who really made the whole process very personal and was genuinely happy for me. Cannot fault the communications atall and there was always a member of the team ready to answer my calls and to direct me to the relevant person/information. Would definately recommend them to family and friends and would use them again, when the time comes.Thanks once again to the whole team.Claire.

Claire · 1 December 2015

★★★★★ 5/5

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Just wanted to say a HUGE THANK YOU to Millie at Longlevens Property Centre for all her help and kindness - she is a marvel. As the purchaser we fully understand that the Estate Agent works for the Vendor but Millie is so professional, hardworking and genuine she makes the whole process less stressful for all concerned. The purchase of our bungalow in Hucclecote is going well and that is due to Millie and her diligence. Great Customer Service throughout. Best wishes and thanks. Sheila

Jodie · 19 November 2015

★★★★★ 5/5

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I searched around for the best way to sell my property and came across a fair few options. I had not intended to sell via an estate agency, but having met Alex Diett at The Property Centre I felt that I would be missing a great opportunity had I simply ignored the potential offered by the Property Centre. I met with the top five agencies in the Gloucester area and decided to use The Property Centre. Using modern techniques for marketing my property as well as using data from recent property sales, Alex and his team had over ten viewings in the first week and the property was sold within 10 days. Even when the buyers stalled, The Property Centre got things back on track. Their levels of communication are awesome and got regular updates. I cannot praise Alex and his colleagues highly enough and wold fully recommend them above all the other Gloucester estate agencies. Thank you to The Property Centre.

Κώστας · 19 November 2015

★★★★★ 5/5

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An outstanding, first class service from the whole team at Property Centre, Worcester. Mike Burtenshaw is a credit to the company, going above and beyond his duties to give the best service. We were extremely impressed by the professional photography and the wonderful professional, friendly and helpful team. We approached numerous estate agents when selling our property and we have to say Property Centre is head and shoulders above the rest. I whole heartedly recommend Property Centre Worcester and we thank them for providing us with excellent service.

Debbie · 18 November 2015

★★★★★ 5/5

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I would like to thank all offices for your professional manner and 110% commitment to both vendor and purchaser. I have dealt with all your offices and you have a fantastic team which makes buying and selling your home less stress full. You all have been 100% in communicating with and have kept me up to date with the selling of my home, what properties area available for my needs, and my offer on which I can say has been my dream home.I would like to make special thanks to Wayne at your Tuffley branch for the marketing of my home and persuading me to come on board , thank you to Phil who got the best offer for my home. Thank you to Lee at the Tuffley branch for mortgage advice and helping to afford my dream home.I would like to thank Sue at the Abbeymead office for a lady who sells well and applies appropriate pressure to get the deal done.A massive thank you to Oliver at the Longlevens branch for getting my dream home offer accepted.Any finally the after sales team day after my offer they have been in contact with and explain what happens and all relevant information sent fast and efficiently.So a big thank you to the Property Centre for getting the job done. I would 110% recommend you to anyone else. I just hope that the last stage of my purchase continues as smoothly as my sale and be in my new home ready for Christmas.Thank you Lorna & Neil Carter

Lorna · 8 September 2015

★★★★★ 5/5

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Thank you for the excellent service received from your company and especially Samantha-Jade Poinen ! You went above and beyond of what was expected and were always available for advise and recommendations. Thanks again!

Johan · 29 October 2021

★★★★★ 5/5

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I cannot fault the team at the Churchdown branch. Despite all the stresses of dealing with solicitors they have provided a shining light to which we are very grateful. The quality of our experience has been quite exceptional and I would recommend these guys to anyone - Professional, courteous, efficient & great customer service.Many, many thanks to Poppy, Emily, Hannah, Cloe, Claire, Sharron and Caroline. Keep doing what you are doing, you are a credit to your industry

Pete · 20 November 2015

★★★★★ 5/5

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I am so pleased that I chose The Property Centre in Longlevens Gloucester to market my property. The service I received and am still receiving was excellent, from the first class photos on the property details to the organising of the many viewings. Many thanks to Oliver, Millie and Josh who worked hard to find the right buyer. Thanks also to the follow up team who are keeping me in touch with how the sale is progressing .

Margaret · 20 November 2015

★★★★★ 5/5

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Amazing service, clear and polite, without Julie we would still be hoping to exchange. I would recommend The Property Centre to anyone thinking of moving. Once again, I can’t emphasise how fabulous Julie has been for us. Thank you and enjoy the flowers!

Iain · 29 January 2019

★★★★★ 5/5

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Roisin was very knowledgeable about the…

Roisin was very knowledgeable about the property and helpful with my questions. Very happy with the whole team.

Julia · 7 February 2025

★★★★★ 3/5

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Taken in by sales pitch of being the…

Taken in by sales pitch of being the agent selling houses just like ours for the highest price locally. Overvalued our house and put bigger houses on market for same price within a mile at same time. The process of booking viewings is just to book them in without checking with you, then if you tell them you can’t do that time they don’t seem to make much effort to re-book. Multiple people doing viewings and not knowing key details about the house. Everyone was very pleasant on the phone but I felt they were just telling me what they thought I wanted to hear rather than honest guidance. After months on the market we changed agent and sold within 10 days with better marketing, more flexible viewings (evenings and bank hols) and an effort made to book viewings when we could actually accommodate. Overall, just not the right agent for us and I wish I had read a review like this before we signed. Probably fine if your property is empty and you don’t mind when viewings happen or who you deal with.

Rebecca · 6 June 2024

★★★★★ 1/5

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Sellers avoid OLIVER DAVIS in this company. I regret to inform you about a disappointing experience I had with one of your representatives, OLIVER. It appears that sellers should avoid dealing with Oliver, given the lackluster service I received. When I expressed interest in viewing a property, Oliver refused to accommodate my request, citing my previous viewings without any purchases. It is deeply concerning that an Estate Agent would make such a judgment without consulting the client. The insinuation that I should part with my hard-earned money for properties that do not meet my criteria is not only unreasonable but also unprofessional. As a client, I expect to be treated with respect and to have my preferences considered. This experience has left a negative impression, and I hope necessary actions will be taken to address this issue

Aadi · 31 May 2024

★★★★★ 1/5

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Not great customer service when your viewing gets cancelled within 24 hours due to the property being sold.. We waisted 2 days waiting for some simple information that I had to chase up. Then worked with the agent for there most convenient for them to accommodate the viewing. The correct option would be to honour existing viewings and to take property off the market. Although I do appreciate the conditions of the market at the moment.

Alistair · 19 November 2021