Every review we hold for the 601 Lisburn Road office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLara, Tom and Paddy were helpful throughout the house buying process. They were quick to respond to emails and were accommodating in providing access for follow-up viewings. I'd be happy to go back to them for future property purchases and sales.
Keith · 22 June 2021
Agent replied · 21 June 2024
Thank you Keith!
★★★★★ 5/5
GoogleGreat service. Paddy, Tom and Lara were so helpful and responsive.
Kevin · 22 April 2024
Agent replied · 27 August 2024
Thank you Kevin, hope your and the family are settling into you new home.
★★★★★ 5/5
GoogleFantastic service by Paddy and his team. Made the whole process of selling our home very stress free!!! Thank you.
Niall · 22 June 2023
Agent replied · 21 June 2024
Thank you Niall, health and happiness in your new home.
★★★★★ 1/5
TrustpilotShambolic
Other than Lara who has been very helpful, UPS have been woeful in mediating the sale of a house. I have had prior poor experiences in dealing with this company and would never consider buying a house on the market with them again.
Natalie · 10 November 2025
★★★★★ 5/5
GoogleCan't recommend enough. Paddy and Lara were extremely helpful from start to finish with recent sale. Thanks
Sean · 22 June 2023
Agent replied · 21 June 2024
Hi Sean, thanks for your kind words. Paddy
★★★★★ 5/5
GoogleWe are so delighted we chose UPS Lisburn Road!
From the initial valuation we felt very comfortable, and confident that they were reliable and professional. UPS managed all aspects of our sale from viewings to offers, and communication was excellent from the whole team this was so important to us. UPS answered our questions, offering advice on properties that we were interested in which was invaluable.
In comparison to the other Agents we interacted with, UPS were far superior.
AVPositiveQuality, Professionalism
Andrea · 28 August 2021
Agent replied · 21 June 2024
Thank you Emmie!
★★★★★ 5/5
GoogleWe bought our first home through UPS. They made the process easy and straightforward giving us regular updates. Paddy and the team were all excellent and great to deal with. Thanks UPS!
John · 22 June 2021
Agent replied · 21 June 2024
Thanks Johnny boy!
★★★★★ 5/5
TrustpilotRecently sold a property in the Lisburn…
Recently sold a property in the Lisburn Road area. Excellent service. Tom and Laura kept me fully updated regarding viewers and offers. I would recommend this this Estate agent.
Peter · 27 June 2024
★★★★★ 5/5
GoogleI was fortunate enough to have asked UPS lisburn Road to value my apartment and was so glad I did. Their customer service is second to none, I couldn't have asked for more. A great team of caring, considerate people, willing to help wherever possible who each went above and beyond on several occasions. Should I ever sell my new house, this will be the only option.PositiveResponsiveness, Quality, Professionalism, Value
David · 22 June 2022
Agent replied · 21 June 2024
Thanks David, wishing health and happiness in your new home.
★★★★★ 5/5
GooglePaddy and the team were always helpful couldn't do enough, would not hesitate to use them again.
Thank you all.
Mike · 28 August 2022
Agent replied · 27 August 2024
Many thanks for you kind words.
★★★★★ 5/5
GoogleThanks to Paddy, Thomas, Lara and Ciaran.
A great team, very nice people to deal with, friendly and made selling a house a positive experience.PositiveResponsiveness, Quality, Professionalism, Value
David · 22 June 2021
Agent replied · 21 June 2024
Thanks Claire, hope your enjoying the space in your new home!
★★★★★ 5/5
GoogleExcellent help in selling our house from the team on the Lisburn Road. Everything was done quickly, professionally, and hassle free! Couldn't recommend the team enough!PositiveResponsiveness, Professionalism
Brendan · 22 June 2021
Agent replied · 21 June 2024
Thank you Brendan, hope new house is going well!
★★★★★ 5/5
GooglePaddy and the team were always helpful couldn't do enough, would not hesitate to use them again.
Thank you all.
M · 22 June 2022
Agent replied · 21 June 2024
Many thanks for you kind words.
★★★★★ 5/5
GoogleWe have used this branch of UPS to buy a property as well as to sell. I highly recommend them in every way. Both Thomas and Lara are professional and dependable. I was overseas during the course of much of the sale, but was confident that everything would go well, as the house was in trusted hands.
Lisa · 22 June 2023
Agent replied · 21 June 2024
Thank you Lisa!
★★★★★ 5/5
GoogleBrilliant from start to finish.
Paddy, Tom & team kept us up to date, with everything that was going on & very helpful. Would recommend UPS Lisburn Road to all who ask & all who don't.
Many Thanks
The Hawthorne Family
Andy · 7 June 2024
Agent replied · 27 August 2024
Gentleman Andy, thank you and thanks again for the wine, very kind. Paddy
★★★★★ 5/5
GoogleOutstanding service, honest and always willing to go the extra mile. Better than any we’ve ever used. Paddy is one of a kind.PositiveResponsiveness, Quality, Professionalism, Value
Barry · 10 January 2021
Agent replied · 21 June 2024
Top man Barry, thank you!
★★★★★ 5/5
GoogleExcellent service from Paddy and the team.
Jeff · 22 June 2023
Agent replied · 21 June 2024
Hi Jeff, it was a pleasure selling your family home, lots of great memories I'm sure. Keep in touch. Thanks Paddy
★★★★★ 5/5
GoogleWe have had a very positive experience with UPS Lisburn Road.
Firstly, as potential purchasers we were kept up-to-date with offers in a supportive but not demanding way and were able to view the property withoout any problems. The service was so good that we asked them to manage the sale of the house also- which again was managed in a very professional and personal way.
Lara, Rachel and Paddy have always been very friendly and couteous.
They have always showed a genuine interest in the properties and their opinion we value greatly.
Having had experience of other local agents - we definitely rate UPS Lisburn Road the very best.
We will definitely continue to use their services with confidence.
We would recommend them highly.
DAVID · 23 June 2018
Agent replied · 21 June 2024
Thanks David!
★★★★★ 5/5
GoogleHouse purchase was smooth with these guys help, in particular a young sales agent named Stephen from the Andersonstown branch who was a pleasure to deal with and more than helpful!
Steven · 17 October 2024
Agent replied · 24 October 2024
Thanks Stephen!
★★★★★ 5/5
TrustpilotUPS sold our house during the pandemic…
UPS sold our house during the pandemic which obviously presented new challenges. They were very professional and were readily available to answer any query however small. We would like to thank Tom personally for his courtesy and nothing is too much trouble attitude. We highly recommend UPS Lisburn Rd. T&H
Helena · 5 April 2022
★★★★★ 5/5
GooglePaddy and the team were always helpful couldn't do enough, would not hesitate to use them again.
Thank you all.
M · 11 November 2021
Agent replied · 10 November 2024
Many thanks for you kind words.
★★★★★ 5/5
GoogleAs a first time buyer in Northern Ireland, Paddy was very helpful in navigating us through the process. Would recommend!PositiveQuality, Professionalism
Laila · 22 June 2021
Agent replied · 21 June 2024
Thanks Laila!
★★★★★ 5/5
GoogleThe house sale went through seamlessly - the team headed up with Paddy, looked after all queries quickly and helped with the final
negotiations in a fair and professional way. Thank you
Eavan · 28 July 2024
Agent replied · 27 August 2024
Thank you Eavan, delighted to have helped get sold to new buyers that will make a lovely home.
★★★★★ 5/5
GoogleTom was diligent and responsive, this made the purchase very straightforwardPositiveResponsiveness, Professionalism
James · 22 June 2022
Agent replied · 21 June 2024
Thank you James!
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