Every review we hold for the 601 Lisburn Road office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFive stars does not do justice to the amazing service we received from Tom, Lara and Paddy. My house sale in Stranmillis had a few challenges along the way but Tom was proactive, professional and went above and beyond on multiple occasions. Communication was brilliant from start to finis, viewings were well organised and we always received useful feedback. Really grateful for your hard work and couldn’t recommend UPS highly enough. The whole team were a pleasure to deal with - thanks again!
Amy · 16 March 2026
Agent replied · 16 April 2026
Thanks Amy, we really appreciate reading these kind words this morning, delighted we finally got things sorted for you. Managing surveys and trying to keep all parties informed through to contract takes up much more effort than finding the buyer. Thank you for your patience and wish you all the best in your next adventure. Paddy, Lara, Tom and Oisin
★★★★★ 5/5
GoogleReview for UPS and Team (Marguerite Dorian & Conor Beirne, Andersonstown Branch).
Selling my late father’s house was an emotional and difficult experience, and I can honestly say that moving to UPS was the best decision we made. From the very start, the level of professionalism and care was outstanding. Conor Beirne was our main point of contact, and he couldn’t have been more helpful. He reviewed the property thoroughly, gave clear advice, and once the house went on the market, it sold within a week!
Throughout the entire process, we received constant feedback and updates, which gave us complete peace of mind. This was a stark contrast to our previous experience with another estate agent, where the property sat for months with poor communication and a buyer who seemed unenthusiastic and slow to progress. That situation ended with the sale falling through, which was incredibly frustrating.
UPS turned everything around for us. Their proactive approach, attention to detail, and genuine care made all the difference, especially during what was already an upsetting time. Marguerite Dorian and Conor Beirne were both fantastic, professional, approachable, and committed to getting the best outcome. I only wish we had chosen UPS from the very beginning!
Highly recommend UPS to anyone looking for a reliable, efficient, and supportive estate agent. They truly go above and beyond.
Paulette · 16 December 2025
Agent replied · 16 April 2026
Thank you Paulette
★★★★★ 5/5
GoogleWe recently used UPS for the sale of our property in Finaghy and I could not recommend them highly enough. Paddy and the team were very professional and personal. They expertly guided us through the whole process and really took all the stress out of it. I had full confidence in them after our initial survey / valuation with Paddy and they absolutely delivered. I will certainly be using their services again in future. Thanks again guys!
Conan · 16 December 2025
Agent replied · 16 April 2026
So glad you got sorted Conan and moved before Christmas. Health and happiness in your new home! Thanks Paddy, Lara, Tom and Oisin
★★★★★ 5/5
GoogleThe UPS team on the Lisburn Road are a class act, and a delight to work with. So much of a property transaction is built on trust, and enabled by good communications. For my house purchase, the UPS/Lisburn Road delivered both of these qualities in spades.
Thomas was superb on my initial viewing, and had time for me in what I know was a very busy afternoon for him. He is also an experienced hand, knows the local market better than most, and has the confidence to give an expert opinion when needed. I hugely valued and trusted his sage advice when I was mooting other options, absolutely first rate expertise and entirely honest/transparent with me.
The equally wonderful Lara then managed my bids and subsequent purchase, again she was consistently clear, honest and transparent in all our communications while also providing hugely valuable insights, advice and expertise.
Paddy clearly runs a great ship with a great team who have all been there long enough to be on top of their professional game - without losing their unique charm and personable approach, all of which helps build trust and reduce stress in the complexity of a property purchase.
I'm hugely fortunate to have been under their care for my own transaction, and I rate and recommend UPS/Lisburn Road extremely highly. Thanks team!
Steve · 24 April 2025
Agent replied · 10 June 2025
Stephen many thanks for taking the time to compose this feedback. Sometimes when your in the firing line of the public it can be a grind and these kind words are a real lift. We try our best with honest and straight forward advise. Thank you.
★★★★★ 5/5
GoogleI recently sold my property through UPS Lisburn Road and couldn’t have asked for a more positive experience. I found Tom and the team to be exceptionally professional and helpful, which really helped mitigate the stress involved with selling a property. I especially want to mention the fantastic communication I received from Tom and UPS throughout the entire process, from simple things like email confirmations for the initial appointments, prompt feedback following viewings, and helping to get things moved along following sale agreed, this all contributed to me feeling reassured that the property sale was in safe hands. I’m really grateful to UPS for their hard work and would highly recommend UPS Lisburn Road to anyone buying/selling property in the area.
Philip · 17 October 2024
Agent replied · 24 October 2024
Thank you Philip. There is so much effort that goes into selling a house now that people don't realise and we really appreciate this.
★★★★★ 5/5
GoogleJust purchased a flat with ups and Thomas and his team have been excellent, we needed to be in before September, and they did it way ahead of time, any queries i had, they were super helpfully and very fast with there replies. Would definitely recommend them.
Comm-si · 9 August 2025
Agent replied · 23 October 2025
Thank you Nad. We appreciate your kind review. All the best with your new apartment.
★★★★★ 5/5
GoogleWe have recently sold our Apartment using UPS Lisburn Road. really very happy with the service especially we recommend Tom, he made the whole process easy for us and he is wonderful Agent and brilliant guy deal with. and Lara as well. they kept us very updated on every step.until the last minute of selling a property.
We absolutely we had a great laugh and wonderful time on office.
very well done TOM and Lare . we can't thanking you enough.
MRD and Elhadi
MRD · 29 March 2024
Agent replied · 27 August 2024
Many thanks for your kinds words! Tom and Lara
★★★★★ 5/5
GoogleI sold my house via UPS Lisburn Road and had a really great experience. The team was very communicative and guided us through the whole process. Everything was very smooth and really reduced the stress levels! Highly recommend going with UPS 😊
Thanks so much Paddy, Lara and Tom!
Emma · 16 March 2026
★★★★★ 5/5
GoogleThe level of service UPS has provided it's been exceptional, they are always polite, patient, professional and know their business. They are good at getting back to you in a timely manner, always kept me informed and made sure I was comfortable with every decision. They really care about their clients and their needs. I highly recommend them to go to for anyone looking for buying or selling a home. I did both and it’s being always a pleasure to work with! Thanks for all the support, especially thanks to Thomas, his assistance was invaluable!
Beatriz · 25 September 2023
Agent replied · 21 June 2024
Beatriz, thank you for taking the time to leave feedback. We were all delighted to finally get sold for you. Keep in touch. Paddy, Tom and Lara
★★★★★ 5/5
GoogleI recently sold my apartment using UPS. The experience was nothing short of daunting and filled with unexpected let downs, twists and turns. I can honestly say the intervention of Gareth at every stage was invaluable. Even at the times I became deflated, Gareth was straight in there restoring not only my confidence but mainly the thrust needed to push my sale to completion. I can't recommend Gareth and his Team highly enough. Nothing was ever a burden to him and his indepth and wealth of experience in sales prived beneficial for me. I have now moved to pastures new thanks to Gareth's interventions but both he and his Team remain there and no doubt willing to offer the same professional and personal service they afforded me. All I can say is a big massive thank you Gareth for helping contribute and deliver my final sale which was nothing short of challenging.
B · 26 August 2023
Agent replied · 21 June 2024
Thank you!
★★★★★ 5/5
GoogleWe sold our house last year with Paddy and co last year, and luckily also found our dream forever home with them too! From the first meeting for a valuation - We knew they were the right fit! We needed to move quickly to sell our house as we fell in love with a house that was already on the market and we needed to get viewings and offers in quickly. I couldn't recommend Paddy and co highly enough! They had our house measured, photographed and EPC survey within a few days and house online within a week, and viewings quickly arranged thereafter.
The communication we had with Paddy was fantastic, he offered very helpful and sound advice and constant reassurance throughout the entire process! Lara and Thomas were also great, they provided regular updates on viewings anytime and as a team - the guys were all extremely friendly, professional and helpful!
I would genuinely recommend UPS to anyone wanting to sell their home, and I would never go past them!
Eimear · 27 July 2023
Agent replied · 21 June 2024
Hi Eimear, apologies its taken so long to respond. Firstly thank you for taking so much time and leaving such a detailed review. We were all delighted in the office that you found your dream family home. Hope you are enjoying the South Facing garden with this nice weather! Paddy, Lara and Tom
★★★★★ 5/5
GoogleMany thanks to Thomas, Lara and Paddy for helping the sale go through as painlessly as possible under difficult circumstances.
Best wishes to you all.
Karen · 26 October 2025
Agent replied · 16 April 2026
Thanks for your patience throughout Karen, some can take longer than others.
★★★★★ 5/5
GoogleUPS are a very professional company with clear advice and a strong sales record. They sold my daughters house with minimum of fuss and always kept everyone informed. As a chartered surveyor i have come across a wide range of companies, some of who i would not employ again. Paddy and the team were brilliant and i would personally and professionally recommend them. Don't go past them, you wont regret it.
Eamon MalonePositiveResponsiveness, Quality, Professionalism, Value
Eamon · 28 August 2023
Agent replied · 21 June 2024
Thank you Eamon.
★★★★★ 5/5
GoogleUPS Lisburn Road where amazing from start to finish. From Paddy coming out to the house and giving us a realistic price and once instructed to put it on the market, we had constant accompanied viewings. This resulted in more than one offer. Lara was certainly on top of keeping us up to date on how things where going and this resulted in a very smooth transition. We would certainly recommend UPS to any prospective sellers or buyers.
Violet · 22 June 2023
Agent replied · 21 June 2024
Thanks Violet, was lovely to help you guys sell the property. Best of luck for the future and pop in and say hello if your on the road.
★★★★★ 5/5
GoogleFantastic service from start to finish, Lara made what is normally a hugely stressful process very easy indeed and I would have no hesitation in recommending UPS to anyone selling their home. Sincere thanks and appreciation to the whole team! 🙏 …
Michael · 5 April 2025
Agent replied · 23 October 2025
Thank you Michael!
★★★★★ 5/5
GoogleOur experience with UPS was first rate. They delivered a professional, personal and supportive service. Tom and Lara kept us informed of any changes and developments with the property and purchasers. They were easily approachable and guaranteed to return calls and answer queries.
The Lisburn Road team applied all their knowledge, experience and expertise in finding the right buyer for this challenging sale. We cannot thank them enough and will definitely use UPS again.
Siobhan · 26 August 2023
Agent replied · 21 June 2024
Really appreciate the kind words Siobhan. Thank you for being so straight forward through the sale.
★★★★★ 5/5
GoogleI recently completed on a property through Ulster Property Sales on Lisburn Road, and I have to say that Thomas and the team couldn't have made things easier. They provided us with a personable and professional service at all stages, giving us all the details and support we needed, all the way through the process. I wouldn't hesitate to recommend them to anyone.
Billy · 22 April 2024
Agent replied · 27 August 2024
Billy we really appreciate you leaving a review, thank you. We try our best to keep people updated throughout the process. All the best Tom
★★★★★ 5/5
GoogleJust sold a property through UPS - Lisburn Rd..
Couldn't rate Paddy and his team highly enough !
Would highly recommend them.
James · 2 October 2025
Agent replied · 23 October 2025
Hi James just a note to thank you for the kind words. Really appreciate it.
★★★★★ 5/5
GoogleHaving recently completed a property house purchase I couldn't recommend enough the stress free process was thanks to this small team at UPS Lisburn Rs. Each member of the team knows exactly what stage you are at each step of the way which negates waiting for your contact returning to the office if they are out for an update.
Wouldn't hesitate to recommend them with a special shout out to Lara.
Mr A Graham.
Andrew · 22 June 2023
Agent replied · 21 June 2024
Thanks Andy, see you soon!
★★★★★ 5/5
GoogleCant overstate how good Tom was throughout our sale. He landed some 30+ viewers, controlled the bidders, nailed the sale, and kept us sane. Toms a natural when it comes to this game, his advice was always spot on, his delivery of that advice, was mighty. Cant praise this guy and his team enough. For what it's worth, if I were to do this again, it would be over to UPS to manage.
Robert · 22 June 2023
Agent replied · 21 June 2024
Thank you Robert! Glad we were able to get you sorted.
★★★★★ 5/5
GoogleUPS Lisburn Road were fantastic in helping me through the purchase of my first home. Lara was extremely helpful and so responsive throughout the entire process & she was brilliant for checking in & making sure the process was moving along. All queries were swiftly handled and I felt looked after & well informed throughout. I can’t thank the team at UPS Lisburn Road enough & I would highly recommend!
Niamh · 22 June 2023
Agent replied · 21 June 2024
Niamh, thanks so much for leaving us a review and your kind words. We rely on word of mouth and referral business so we really do appreciate. Thanks for you patience throughout sale, please pop in and see us if your passing the Lisburn Road! Lara
★★★★★ 5/5
GoogleTom and Lara were great to work with. Communication was excellent and they were very facilitating regarding viewings. Highly recommend.
Matthew · 9 August 2025
Agent replied · 8 September 2025
Hi Matthew, thank you for the kind review. We really appreciate it! Hope all goes well with your new home!
★★★★★ 5/5
GoogleI have bought and sold now with UPS Lisburn Road and found Paddy, Lara and team excellent to work with; good advice from the offset with clear and regular communication throughout which made the whole process a lot easier. I would be very happy to work with them again in the future.
Cathy · 22 April 2024
Agent replied · 27 August 2024
Hi Cathy, thank you and hope your keeping well.
★★★★★ 5/5
GoogleThe staff at UPS Lisburn Road couldn’t have been more helpful to us on our emotional journey selling our home of 47 years! From Paddy’s first visit we were put at ease. Paddy consented to our requests which other agents would have denied us. We wanted to do our own viewings because of Covid precautions, we didn’t want a sale board erected and this was not a problem. Lara was a constant source of encouragement when doubts arose and a perfect link between us and our buyers ( our second viewers out of only 3). Even Tom who didn’t know us very well was always available with wise counsel. Thank you Paddy, Lara and Tom for helping smooth what could have been a rough road but which went without a hitch. One just needs to be patient in the process of selling ones home. What we thought would take 2 years took 3 months from first viewing. Would highly recommend the team at UPS Lisburn Road.
David and Helena TrimblePositiveResponsiveness, Quality, Professionalism
David · 28 August 2021
Agent replied · 21 June 2024
Thank you so much for your kind words David and Helena. Hope you are both keeping well. We miss your scones!!!! See you both soon.
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