Trusted Agent profile · 5-6 Napier Court
★★★★★
84 reviews across 1 platform
Ground Floor, Hawker House, 5-6 Napier Court, RG1 8BW
Savills's office in 5-6 Napier Court, at Ground Floor, is rated 4.9 out of 5 across 84 reviews on 1 platform, including 84 Google reviews rated 4.9.
Every review we hold for the 5-6 Napier Court office, from every platform, shown as written. First names only.
5/5
GoogleI recently worked with Ella Woods and she was exceptional at communication and even came in on her day off to assist me with a flat viewing. …
Dear Osteo, Thank you for taking the time to provide your feedback and comments on the experience with our lettings team. We're all so pleased that the process went so well … More
5/5
GoogleGreat experience starting a let with Savills. James Harrison especially was very helpful and accommodating - genuine, friendly and honest would be the first words to describe him. No overselling or dishonesty, which I've previously seen with others in this field. Let's hope this level of service continues into the tenancy.
Dear Xander, Thank you for your kind words and praise for James in our lettings team at Reading. We're pleased it all went so well for you. Kind regards Gordon Hood Head of Home Counties Lettings
5/5
GoogleJames Harrison has managed my tenancy with great care, particularly when the former tenant departed at an inconvenient time of year. Although we only communicated via email, I was able to grasp the situation throughout the process. I am very grateful for his efficient professionalism and thoughtful assistance.
Dear Arthur, Thank you for your positive comments following your experience with James and our lettings team in Reading. So pleased that they were able to help you. Thank you Gordon Hood Head of Home Counties Lettings
5/5
GoogleJames Harrison has arranged my first tenancy managed by Savills with patience and sensitivity, and I am extremely grateful to him for his efficient professionality and gentle guidance. He has smoothed along what could have been a stressful process with confidence and has been a great ambassador for Savills.
Dear Anna, Thank you for taking the time to provide your feedback on your recent experience and dealings with James. Thank you Gordon Hood Director - Head of Home Counties Lettings
5/5
GoogleElla has been very lovely and patient as a letting agent. They made me feel really comfortable and allowed me to find a place that really suited me!
Dear Smriti, thank you for providing your feedback. Ella, the team and I are so pleased that we were able to help you. Thank you Gordon Hood Director, Head of Region
5/5
GoogleVery professional letting agents. Moved to the UK recently with family and rented first house through Savills. First time renting a house in the UK. Letting Agent Ella Woods assisted very well and did all the work diligently. Treated me with respect and dignity. Explained all the necessary steps and properly validated all the documents. She was with me during each stage before renting and till the we got the keys. Overall very professional service. Highly recommended.
Thank you for taking the time to provide a 5* rating and your kind comments following your move to Reading. Feedback is so important and when it’s goes this well, Ella and the team and so pleased we were able to help you. Thank you Gordon Hood Director, Regional Head
5/5
GoogleAngeline from Savills has dealt with the setting up of my letting and I could not have asked for anyone more helpful. Angeline is very professional and a delight to work with, I have been very impressed with the overall service from Savills staff, they are great team.
Thank you Heather
5/5
GoogleI had an excellent experience working with Ella at Savile. Ella’s communication was top-notch, keeping me well-informed throughout the process and answering all my questions promptly, assisting me in finding my rental property, and finally assisting with all the paperwork. The transition was incredibly smooth, and I felt confident in her expertise every step of the way. I highly recommend their services to anyone looking for a reliable and efficient estate agent.
Dear Kousalyaa, thank you for providing such positive comments on your experience with Ella in our lettings team at Savills in Reading, the team and Ella are so pleased they were able to help you. Thank you Gordon Hood Director, Head of Region
5/5
GoogleRenting in the U.K. is beyond challenging, can be exceptionally overwhelming and is an excruciatingly frustrating experience, which can leave a person extremely disheartened. Many Agents don't bother contacting you back and by the time you …
Dear Dawn, Thank you for taking the time to provide your comments and a 5* star rating. The team and I are so pleased we were able to help. … More
5/5
GoogleElla has been so helpful and insightful, I would recommend her and Savills if you are looking for proprieties in Newbury! 10/10 service!
Dear Marta, thank you for taking the time to provide your comments and a 5* star rating following your move to Newbury. The team and I as so pleased we were able to help you find your rental home. Thank you Gordon Hood Director, Regional Head
5/5
GoogleI can’t emphasize enough how grateful I am for the exceptional assistance I received from Ella Woods. She went above and beyond to assist me, especially since I was located abroad. Her guidance was invaluable in helping me secure my apartment hassle-free. I couldn’t have asked for a more reliable and dedicated agent. It’s no coincidence that she’s been getting good reviews! Such a gem 💎
Dear Ahmad, Thank you for taking the time to provide your comments on the process with Ella in our lettings team at Reading. The team and Ella are all so pleased the process went so well for you. Thank you Gordon Hood Director, Head of Region
5/5
GoogleThese guys know their stuff! They guided me through the whole process of renting, answered all my questions, were in touch every day. I had absolutely no problems from the moment I first chatted with them to the moment I moved into the flat. They are a polite, professional, supportive, positive, and reliable company.
Thank you for taking the time to provide your comments on the process with our lettings team at Reading. The team are all so pleased the process went so well for you. Thank you Gordon Hood Director, Head of Region
5/5
GoogleVery good experience, quick process and great service. Ella, our lettings agent, was fab! She was professional, friendly and made sure everything went smooth. Would recommend.
Thank you very much for taking the time to leave a review. We are so pleased that you are happy with the service provided. We hope you are enjoying your new home. … More
4/5
GoogleElla woods done a great job in assisting my flatmate and I’s move into our apartment. All in all Good service 🙌🏾 …
Dear Rahzir, Thank you for taking the time to provide your comments and a 4* star rating. The team and I as so pleased we were able to help you find your rental home. Thank you Gordon Hood Director, Regional Head
5/5
GoogleLuke Richardson was always available, easy to contact and ready to help with anything. Amazing servicePositiveResponsiveness, Quality, Professionalism, Value
Dear Yussuf, thank you for taking the time to provide comments on your experience of renting with our team in Reading. Thank you also for providing the full 5 stars on your experience. Many thanks
5/5
GoogleI highly recommend Gordon Hood of Savills. He is very responsive, knowledgable and personable. Gordon's work ethic is thorough and he demands a high level of service for all his contacts.
Thank you Mrs Daly. Lovely to hear Gordon is able to assist you and your clients with rental needs.
5/5
GoogleCarly was great and really professional especially considering the challenges with Covid brought to the process.... a credit to Savills and herselfPositiveResponsiveness, Professionalism
Many thanks for your review Jamie. It really was a pleasure working with you all and we are pleased we managed to get your daughter into her new home before the her next chapter started.
5/5
GoogleLuke was prompt and accessible at all times acting in a highly professional wayPositiveProfessionalism
Dear Maria, thank you very much for the positive review for Luke in our Reading Lettings team. Very much appreciated and for the full 5 stars too. Many thanks, Gordon Hood Head of Lettings
5/5
GoogleExcellent service from James. Made everything very simple and easy. Very appreciative of his expertise.
Dear Richard, thank you for taking the time to provide your feedback following your experience with James and our Savills Reading team. Kind regards Gordon Hood Director, Regional Head
5/5
GoogleElla Woods really helped us throughout the whole process of renting a new flat. She explained each step of the process clearly and had great patience in getting everything in order for our very quick move in date. Thank you for your service and making this a lot easier!
Dear Maria, Feedback is so important and it is so pleasing to read your comments and 5* review following your experience with Savills and specifically Ella in our Reading Lettings team. Thank you Gordon Hood Director, Regional Head
5/5
GoogleHighly recommend Gordan from Savills. Lovely, approachable and very easy to talk to. He has been incredibly helpful and efficient with our housing process.
Thank you Katy, very pelased we were able to help
5/5
GoogleJames guided me through the process. He was super helpful and always a pleasure to deal with.
Dear Richard, Thank you for taking the time to provide your feedback and a 5* star rating. The team and I are so pleased we were able to help. Thank you Gordon Hood Director, Regional Head
5/5
GoogleI had the pleasure working with Mr. Luke richardson, and Mrs. Ella woods both provided a great and exceptional services, they were dedicated and professional towards finding a tenant, and very helpful towards the whole process.
Thank you for taking the time to provide your comments on the process with our lettings team at Reading. The team are all so pleased the process went so well for you. Thank you Gordon Hood Director, Head of Region
5/5
GoogleElla woods was super knowledgeable and professional. Could not recommend her enough. Best estate agent I’ve ever used, really goes the extra mile and gets you all the information needed to find the right deal for you.
Dear Jenna, thank you for leaving a note on your positive experience with Ella in our lettings team at Reading, we are all so pleased that the process with Ella went so well for you. Thank you Gordon Hood Director - Head of Region
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Savills's 5-6 Napier Court office has 84 reviews across 1 platform: 84 on Google.
Savills 5-6 Napier Court is rated 4.9 out of 5 across all 84 reviews, and 4.9 out of 5 on Google from 84 reviews.
Savills 5-6 Napier Court, Ground Floor, Hawker House, 5-6 Napier Court, RG1 8BW.
