Reeds Rains (Ormeau) 240-242 Ormeau Road reviews

★★★★★ 5/5

Trustpilot

Professional and on my side as seller

More personal about the sale if our house. Understood our needs about asking price. Helped to remarket the property and I have always felt they are on my side as the seller not on the side of the buyer. Always kept informed of progress and always available at the end of the phone staff very polite and helpful.

Paul · 27 August 2026

★★★★★ 5/5

Trustpilot

First class service from reeds rains in…

First class service from reeds rains in Bridlington. Offered several viewings next day, Letara was informative about the properties, answered any questions gave me lots of time to check everything out. I put in an offer on one of the properties which was dealt with by Miles who was on the ball, and explained everything to me, I felt really confident that it was being dealt with very efficiently. My offer was accepted in a few days and all the paperwork etc. was done very promptly by Letara who again gave an exceptional service. I am over the moon and very impressed with the way this business runs and would highly recommend buying a property through them. Thankyou so much to the team at Reeds Rains in Bridlington.

Guest · 11 October 2024

★★★★★ 5/5

Google

Naoimh was amazing in helping me secure a rental property that I’m over the moon with! The entire process was made as easy and efficient as possible for me thanks to Naoimh’s hard work, lovely personality and attention to detail. Thanks for all your help!

Ruth · 26 November 2025

★★★★★ 5/5

Google

Working with Ethan and the Ormeau Rd team in selling our home was 10 stars. It was a flawless experience and he is an exemplar to his profession. If you are selling or buying do not go anywhere else. Ethan is professional, efficient, communicative and is working on your behalf from day one.

Sarah · 8 September 2025

★★★★★ 5/5

Google

We recently sold our house through Reeds Rains Estate Agents, and we couldn't be happier with the experience. From start to finish, the process was smooth, efficient, and handled with the utmost professionalism. A special mention must go to Ethan, who assisted us with the sale. Ethan was exceptional in every aspect of his role. His communication was clear and consistent, he kept us informed at every stage of the process. He was always available to answer any questions and provided invaluable advice that made us feel confident in our decisions. Ethan's expertise and dedication were evident throughout the process and we appreciated his advice. Overall, we highly recommend Reeds Rains, particularly Ethan, to anyone looking to sell their home. The service we received was outstanding, and we're extremely satisfied with the outcome. Thank you, Reeds Rains, for making what can be a stressful experience a positive and successful one! Emmet & Rotana

Emmet · 25 September 2024

★★★★★ 5/5

Trustpilot

The Reeds Rains team have been…

The Reeds Rains team have been brilliant, it may have been a long journey but they have been so helpful throughout the process. Grace is an angel, she is so lovely and have gone above and beyond to reassure us and help with the sale of our house and the buying of our forever home! Definitely recommend.

L · 4 May 2026

★★★★★ 5/5

Trustpilot

Highly recommended

From the moment we put our property on the market, the staff at Reeds Rains were very helpful and guided us through the whole procedure until completion. In particular we would like to thank Matthew Candow who was always willing to solve any issues we raised. We cannot thank them enough for making what potentially is a stressful situation very easy and I recommend them without reservation. Rosemarie & Mike James

Mike · 22 December 2025

★★★★★ 5/5

Google

Recently sold my house through Reeds Rains on Ormeau. Ethan was our guy and did an amazing job of it. Had a great result in the end and was kept well informed throughout the process by Ethan. I would 100% recommend Reeds.

Nick · 24 November 2025

★★★★★ 5/5

Trustpilot

Excellent service from the first…

Excellent service from the first telephone conversation regarding a valuation for probate . Stacey was professional,knowledgeable & caring . Nick & Ben are professional, knowledgeable and keep you in the loop about viewings feedback ect . Always go above and beyond I have had phone calls & emails late on a Saturday with feedback . I sold a property with them two years ago they are a fantastic team . I would 💯 recommend them .

Andrea · 1 October 2024

★★★★★ 1/5

Google

Where to start. We used Reeds Rains to rent out our house while we lived abroad for 4 years. We were told the house was kept "immaculate". The tenant left as we were moving back and the house was shocking. There were so many issues I can't even list them all. We left a vintage drinks cabinet that the tenant asked to remove, we said yes as long as its stored safely. 4 years later, my Mum was doing the walk around and asked where it was and the agent told her oh its just outside (obviously she knew where it had been stored). Completely rotten and falling apart. The house was filthy and I had to get it deep cleaned, several companies quoted it at £900+. Carpets needed replaced. Junk needed removed (old bikes, vacuum, bags and bags of rubbish etc). The tenant wouldn't release the deposit and the agent was not on our side. She told us it was unlikely we would get the full deposit back and didnt fight our corner at all, until I told her we would be taking her up for the full cost of all the damages (hundreds over the full deposit). Eventually we got the deposit back but it didnt scratch the surface of our costs. Horrifying. Would not recommend.

Kenzie · 8 September 2025

★★★★★ 5/5

Google

I can’t recommend Naoimh and her team enough at the Ormeau Road branch. Naoimh goes above and beyond and is an absolute pleasure to deal with. Extremely friendly and professional.

Fiona · 16 February 2026

★★★★★ 1/5

Trustpilot

Absolutely diabolical service from…

Absolutely diabolical service from inept, defensive staff. There seems to be a high turnover of staff in the Hebden Bridge branch, with poor handovers and often the left hand not knowing what the right is doing. They contradict information given between solicitors, and vendors, cause undue stress and delays, go back on the comments they make when challenged, and have taken over 15 months to sell a house that has had a buyer waiting to complete since the first offer.I would strongly recommend that if you want to efficiently buy or sell a property that you look elsewhere. This service has been SO poor that I have advised a friend to not even consider buying the house they are currently interested in as it is only being advertised by Reeds Reins Hebden Bridge and I would not wish this service on anyone else. Edit in respone to Reeds Reins Reply:Whoops- just to evidence their incompetence they don't even seem to know the house completed and I moved in 10 days ago! Way to tell on yourself 😅Yes, my house sale fell through because of delays with your sale, thats precisely my point. I had a cash buying landlady waiting to go and when I was still waiting on basic paperwork and relying on mixed messages from yourselves 7 months in she understandbly bailed. I then cancelled my second sale to a cash buying company which I rushed through in order to save the chain having received alot of pressure to rush once you told me you seller was ready, only then to be told by a different staff member they were 'no where near ready', of course I'm not going to take £30k less than I need to if you had further delays. Having met the branch manager the day I completed, as he had to drop my keys here at the end of office hours as no one called to confirm they had them as I was informed they would, knowing I was moving from another city, I can see why there is such a high turn over of apathetic seemingly clueless office staff, if he is at the helm,my removal man couldn't have summed it up better when he described him as the C word. (Side note if you value safety just be aware he also handed me the keys without even asking my name let alone asking to see ID.)Terrible terrible service, steer well clear at all costs.Positive shout out to Emily who does the weekend vieweings, the only competent person there.

Claire · 2 July 2024

★★★★★ 4/5

Trustpilot

Very good experience overall

Very good experience overall. People were always very helpful and made us feel valued. On occasion we had to tidy up/hoover, turn-off lights, reset blinds, etc. after viewings which was very frustrating.

Geoff · 14 September 2026

★★★★★ 5/5

Google

I had a great experience with Reeds Rains. Ethan was amazing , understanding and very knowledgeable. Was great and keeping me informed throughout the process right through to a successful conclusion. I would not hesitate to recommend them.

Jill · 24 November 2025

★★★★★ 5/5

Trustpilot

Great work

Helen, Keeley and her team are great and a pleasure to work with. The went above and beyond with difficult buyers, and current occupants to help secure the right buyer!

Mr · 21 September 2026

★★★★★ 5/5

Trustpilot

Not a bad experience overall.

Property well presented when advertised. Lots of viewings organised. Had two failed offers, for genuine reasons, but final and successful offer pushed through relatively quickly. Thanks to staff, particularly Andrea, Abbie and Sue, keeping us well informed at all times. Finally I think RR commissions compare well to competition.

David · 13 May 2026

★★★★★ 5/5

Trustpilot

Reeds Rains in Yardley is an excellent…

Reeds Rains in Yardley is an excellent company to deal with. Viewings are conducted without any rush. The staff are really polite and answered all questions. The agents really made the buying process very pleasant. A big thank you to the whole team at Reeds Rains Yardley.

Melvin · 19 May 2026

★★★★★ 5/5

Google

We recently worked with Naoimh, Reeds Rains NI, to find a tenant for our apartment, and the experience was excellent from start to finish. They were professional, efficient, and kept us well-informed throughout the entire process. …

Antigoni · 16 November 2025

★★★★★ 5/5

Google

We’ve had an excellent experience working with Naiomh from Reeds Rains Ormeau. She has been incredibly helpful from the very beginning, always quick to respond to any questions or concerns, no matter how small. Her communication is clear, prompt, and reassuring, which made the whole process so much easier. On top of that, she is genuinely friendly and approachable, creating a really positive experience throughout. It’s refreshing to work with someone who combines professionalism with such a warm and helpful attitude. Highly recommend working with Naiomh!

Maria · 16 December 2025

★★★★★ 5/5

Google

Ethan was very helpful during the sale of our property. His valuation was accurate and he was there to answer any questions we had.

Michael · 16 February 2026

★★★★★ 5/5

Trustpilot

The house selling process with Reeds…

The house selling process with Reeds Rains has been excellent. My house went live on the market on the Friday at midnight and was sold a week and a half later. Customer service is fantastic all very knowledgeable and very easy to work with :)

Customer · 27 August 2026

★★★★★ 5/5

Trustpilot

Highly recommend Reed Rains Kennington

We can highly recommend Reed Rains Kennington to sell your property. It was a difficult decision to sell my mother’s house, and they supported us throughout. They kept us informed at every stage of the process and gave good advice when needed.

Rosemary · 22 May 2026

★★★★★ 5/5

Trustpilot

Purchase 5 Beach Avenue

We have been delighted with the huge effort the Reeds Rains team put in. After a house purchase fell through they work tirelessly to find a new property for us. Thank you to Brooke but especially Tina for coordinating the purchase, her quick email responses and passing on our messages to the sellers. Thank you Reeds Rains Clevedon, an exceptional team, Tina was Brilliant!

Donald · 9 November 2024

★★★★★ 1/5

Trustpilot

Worst estate agents ever

Rented a house for my family, before moving in i requested that the house was cleaned and garden fixed as any tenant would expect. (The back garden gate was damaged lay on the floor and it led to an alley way in town. there was masses of waste both in the front and back even inside the house. They called us in on a Saturday at 2pm to collect the keys (They close at 3) & did an inventory in the office and said we could raise any issues within a week if the inventory did not match. When we raised these issues they had contractors take a look and we took 3 days off work for each time they came, nothing got fixed, they didnt stick to their word of even cleaning the garden. There was wiring sticking out of every wall in the house. They agreed to fix these issues, the blamed us for not checking the property properly and accepting it was. They were extremely slow in responding after 2 months of us constantly requesting the fixtures be made, they decided they would rather 'mutually' terminate the contract. Not without incurring costs though.

Sumara · 24 January 2024