5/5
GoogleCan't thank Leah and the team enough for all their hard work in getting us our dream home. So easy to contact and so friendly. Nothing was ever an issue and always with a warm smile. Thank you so much!
Trusted Agent profile
McGranaghan Estate Agents.com reviews
★★★★★
190 reviews across 1 platform
Unit 8, 151 Andersonstown Road BT11 9BW
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McGranaghan Estate Agents.com's 151 Andersonstown Road office at Unit 8 is rated 4.4 out of 5 across 190 reviews on 1 platform, including 190 Google reviews rated 4.4. Checked 9 October 2026.
Reviews
Every review we hold for the 151 Andersonstown Road office, from every platform, shown as written. First names only.
Google1/5
GoogleThe poorest customer service that I have ever experienced. Landlords, do your properties a favour and do not have this company handling them... 1, Poor communication - Gave me incorrect instructions for filling out forms, took several phonecalls/days to find out what was wrong and address it. 2, Bad Website, Poor handling of complaints - Walked to hand deliver my amended forms to my nearest office. The office listed on their website is now an ice cream shop. When I complained about this on the phone, they showcased no intention to fix the issue and used Coronavirus as an excuse. 3, Poor customer support - They never took responsibility for any of the poor information that they provided and required a lot of prompting to work on any solutions. Long story short, this company is completely unprofessional and does not deserve your service.NegativeQuality, Professionalism
Agent replied · 26 August 2024
Mark sorry to hear about your experience but the tenancy application form is extremally simplistic to complete...We did inform your good self, due to the pandemic all our offices were closed to the public.
5/5
GoogleCan't praise these guys enough. So professional and always going the extra mile. Leah was an absolute star and really couldnt thank her enough.
5/5
GoogleFrom Mark's first visit to our home through Leah's regular updates, we felt very supported throughout the process. Would highly recommend. --Bronagh and Norman
5/5
GoogleI was dealing with Leah for the vast majority of the sale and I was never left waiting for a response and she always was happy to explain the process to me, no matter has small or silly the question She was 10/10 and amazingly helpful!!.
5/5
GoogleLeah and team were amazing would 100% recommend Mcgranaghans for buying and selling your home.
5/5
GoogleCould not recommend McGranaghans Estate Agents enough, especially Mark. All of our dealings were hassle and stress free. If you’re purchasing a home, I would definitely recommend choosing McGranaghans. Very quick processes, exactly what you want when purchasing a new home.
1/5
Googleextremely rude staff. very unhelpful and dismissive I was hung up on.
Agent replied · 23 October 2025
Mr Kearney, We are not sure if you have the correct estate agency. If you had called our office, you would have been notified that all calls are recorded. We have examined … More
5/5
GoogleI have just purchased a property from McGranaghan’s and couldn’t recommend them more. There were a multitude of complications throughout the process and nothing was too much trouble for them, despite the fact that I was not even their client. Mark went above & beyond to keep me informed. Thank you!
1/5
GoogleAmy, that reply has left some important detail out of it. The reason for my 1 star is being told that I would be contacted by the latest on Monday in relation to my bid of £99000 on a property. I had to contact YOU to be then told that an offer of £105000 had just come in. I have bid on other properties, thank you for your concern and attempt to educate😊NegativeQuality, Professionalism
Agent replied · 26 August 2024
Maeve it is our understanding you have submitted a 1 star review due a higher bid being placed on the property you are interested in… We are not sure if this is the first time you have bid on a property but we have a care of duty to obtain the highest bid for our client. Whilst we appreciate the current offer is £10,000 over the asking price… it’s still not too late to submit a further bid. The property still remains on the open market. Good Luck…
5/5
GoogleCompleted on sale of my property today! Many thanks to Mark and the team for a very professional service, always at the end of the phone and guiding me with excellent advice, would highly recommend for great overall experience
4/5
GoogleI would like to say that Mc Granaghans service was excellent. Mark Megan and Pat were extremely helpful and professional and very patient at getting the job done and I would highly recommend anyone to use them. Joseph McGreevy.
5/5
GoogleOur family would like to thank Leah, Mark and Meghan, and all at McGranaghans for making our house sale a stress free experience. You were extremely helpful and friendly throughout. I cannot recommend you guys enough!
5/5
GoogleMy experience with McGranaghans has been excellent. Staff have kept me up to date at each transaction by phone and email.
5/5
GoogleThanks to Mark, Leah and Megan for all their hard work. The Team were great from sale agreed to completion and were more than happy to help with queries from a stressed out client!
5/5
GoogleWe as a family would like to thank Mark and his team for all their help on the sale of our house .. We were kept informed every step of the way with progress etc .. Very professional caring company and we would without a doubt recommend them .
5/5
GoogleA big thank you to Mark and Pat. They helped me get over a few bumps on the road and went the extra mile to ensure I got the house I always wanted. Top class service and I would highly recommend if you are buying or selling a house.
5/5
GoogleI can’t recommend enough. Mark was fantastic as a first time buyer Mark made the process so easy from start to finish. Any queries or concerns I had were answered quickly with great support and advice throughout the process. I will definitely be using McGranaghans in the future.
5/5
GoogleBronagh dealt with our recent house sale and couldn't have done a better job. We encountered several problems which delayed us but Bronagh was not one of them; she was responsive to calls and enquiries and seemed genuinely interested and positive throughout the experience right up to completion. Highly recommend them if selling your property.
5/5
GoogleMark and the team at McGranaghans are absolutely fabulous. They are professional but they also really care. They take all the worry away. They go above and beyond for their clients. Matthew in the mortgage shop is the best person ever. You can't go wrong.
5/5
GoogleI would 100% recommend McGranaghans estate agents! Meghan, Mark and the team helped us buy our first home and they couldn’t have been more helpful. They made the process smooth and stressfree!
5/5
GoogleMyself and my partner could not recommend Mark enough for all of his help. He couldn’t of done enough for us and went the extra mile for us. Very professional, friendly and genuinely wanted to help us find our forever home. Thank you again for everything!PositiveResponsiveness, Professionalism
5/5
GoogleI would just like to thank leah and all the team at mcgranaghan estate agent for all there help in selling the house with in 2 weeks couldn't be any easier updated every day leah keeping us informed about everything yes would use again very happy thanks again 5 🌟 …
5/5
GoogleWell..What can i say,A total professional team who,helped with the sale of my home and taking one of there property!”..I Found Mark and Des very professional and helpful…And the Ladys well!”.Totally pleasant and helpful through out the …
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Questions about McGranaghan Estate Agents.com
How many reviews does McGranaghan Estate Agents.com have?
McGranaghan Estate Agents.com's 151 Andersonstown Road office has 190 reviews across 1 platform: 190 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
What is McGranaghan Estate Agents.com's rating?
McGranaghan Estate Agents.com is rated 4.4 out of 5 across all 190 reviews, and 4.4 out of 5 on Google from 190 reviews, checked 9 October 2026.
Where is McGranaghan Estate Agents.com's 151 Andersonstown Road office?
McGranaghan Estate Agents.com, Unit 8, 151 Andersonstown Road BT11 9BW.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.