Every review we hold for the 151 Andersonstown Road office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleWorst service I’ve ever used. Have bare/minimal details of their units. Never answer the phone. No interest in what they’re doing. Won’t deal with them again.
Tiarnan · 27 August 2022
Agent replied · 26 August 2024
Mr McCarthy we have no record of you contacting our company or viewing any of our properties. We note you have only ever submitted one google review, so it would be our understanding you must be a competitor or you must have confused us with another estate agent . We sell houses not units. Full details of our properties including video tours, room sizes, photographs and EPC ratings are available on our web site www.mcgranaghanestateagents.com. Please note in the event of legal proceedings this and previous correspondence will be used to fix costs.
★★★★★ 5/5
GoogleBrilliant service great communication
Took so much pressure and stress of me
1st class customer service highly recommended 👌 …
Steven · 9 November 2024
★★★★★ 5/5
GoogleAbsolutely fantastic service
Realtor Leah had kept me updated during the process of buying a home, and kept me informed of what I needed to do
Highly recommend
Steve · 27 June 2024
★★★★★ 5/5
GoogleThe McGranaghans team were brilliant to deal with. From the sign going up to being sale agreed in less 3 weeks. Leah answered all our questions quickly and kept everything moving for us.
Sean · 28 February 2024
★★★★★ 5/5
GoogleOur whole family are so grateful to mark and the team at Mcgranaghans for their fantastic service and for making a difficult time for us completely stress free. A fantastic team to deal with altogether!
Sarah · 30 December 2023
★★★★★ 1/5
GoogleMost unhelpful. Didn't even reply to my email.
Rhona · 27 August 2023
Agent replied · 26 August 2024
Rhona we note you are not a client of McGranaghan Estate Agent.
It is the policy of our company to answer all relevant communications.
There are several reasons why you might not have obtained a reply:
1. The email address was not correct
2. Our firewall has stopped the email due to a virus attached
3. You have confused us with another estate agent
4. The email has gone straight to spam due to the contents
Can we suggest, if the email was important it might have been easier to phoned T:90 30 90 30.
Hope this brings clarity to your issue.
★★★★★ 5/5
GoogleAbsolutely delighted with Mark at McGranaghans. Purchased our forever home in February and had a lot of difficulty with our own house sale, but Mark being forever helpful kept us positive and we were delighted when he handed us the keys today (19th August). Great service and highly recommended. Thanks again
Teresa · 27 August 2022
★★★★★ 5/5
GoogleAbsolutely brilliant service from Mark and the whole team. Never any issues throughout the whole buying process.
From start to finish we were kept in the loop and never had any wool pulled over our eyes.
I cannot recommend them enough to anyone looking to sell or buy through them!
Sean · 27 August 2022
★★★★★ 1/5
GoogleRidiculous amount of information including credit checks just to get a viewing, have never come across another estate agent like it
Dara · 27 August 2021
Agent replied · 26 August 2024
Dara b, thank you for your comment but please note, we have a responsibility and duty of care towards our client, the landlord. It is our responsibility to carry out due diligence on prospective tenancy applications. As part of the application process an applicant must provide their own credit check. The reason for this is self-explanatory. I hope you found this reply helpful.
★★★★★ 5/5
GoogleThe whole team at McGranaghan's were helpful, respectful, friendly, knowledgable and deligent. They were very approachable with any concerns I had and consistently quick in their responses. Really decent people -- 10/10 would recommend!
Kavita · 27 August 2023
★★★★★ 1/5
Googlecalled me , i ask to email me , then i email couple times donot reply email, so rude
Wu · 27 August 2021
Agent replied · 26 August 2024
Hi Wu Ting. Thank you for your email but in order to authenticate emails, it is company policy to speak to a client. We also like to offer that personal touch....We do apologise for ringing you.
★★★★★ 5/5
GoogleGreat experience dealing with Mark and Meghan. They were efficient and prompt in answering questions and replies with emails (when I wasn't). Overall really professional experience and flat bought without a hitch!
Chi · 27 August 2023
★★★★★ 1/5
GoogleWould never used them again, we were given misleading information on a house they were trying to sell.
Moira · 27 August 2021
Agent replied · 26 August 2024
Moira we are extremely disappointed to note your comments especially when we obtained £10,000 over your asking price.
★★★★★ 5/5
GoogleWe found mc Granaghans amazing to deal with we were buying a house through them our only regret was we didn't use them to sell our house ,the estate agent we used didn't compare to the outstanding service at Mc Granaghans
Claire · 27 August 2022
★★★★★ 2/5
GoogleStill waiting on a call back over 2 wks now and nothing.
Not the 1st time this has happed
Pauline · 27 August 2020
Agent replied · 26 August 2024
Pauline we do apologise but with over 260 houses, either for sale or in the completion pipe line.. it's possible your call could have been overlooked... however, we have checked our data base and we have no record of you contacting our company or viewing any of our properties. Is it possible you have confused us with another estate agent? Can we ask your good self... If we missed your call.....why did you not just phone us back? Again if we are at fault...we do apologise...
★★★★★ 5/5
GoogleWe would highly recommend McGranaghan Estate Agents for all your housing, buying or selling. Mark, and the whole team, were very pleasant, efficient, competent, and professional.
Brian · 1 October 2023
★★★★★ 5/5
GoogleWould like to thank everyone at mcgranaghans for all there help and support especially meighan you were brilliant would highly recommend them
Teresa · 30 December 2023
★★★★★ 5/5
GoogleWonderful estate agents, they were so helpful and quick to get back to us with any questions we had. They were so lovely to deal with, 10/10!
Chloe · 27 August 2023
★★★★★ 5/5
GoogleGreat business. Kept us updated, always chased things up and got back to us when they said they would. No hassle whatsoever and very attentive from the start of the process to the very end. Would absolutely reccommend
Darren · 27 August 2022
★★★★★ 5/5
GoogleVery friendly and professional. Reassuring anytime we rang and if we ever had a query that they were unable to answer immediately, they were great at chasing things up and getting back with a responsePositiveResponsiveness
Niamh · 27 August 2022
★★★★★ 5/5
GoogleThey sold my house and kept me updated when there is any problem and try to solve them
Catherine · 30 November 2023
★★★★★ 5/5
GoogleMany thanks to team McGranaghan Estate agents for selling our house so promptly and assisting us with a removal company too. Happy to recommend this team of estate agents for their sheer excellence.
Pauline · 27 August 2022
★★★★★ 4/5
GoogleGood company to deal with.Dependable and a lot of knowledge on housing needs and requirements.Would reccomend.
JB · 30 November 2023
★★★★★ 1/5
GoogleBeware when using the tennant deposit scheme!
IRISH · 27 August 2020
Agent replied · 26 August 2024
We don't know who you are or what this comment even means?
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
