Every review we hold for the 1-3 Uxbridge Road Hayes office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI rented 3 units for my car business. I started with one unit from Galaxy Real Estate and dealt with Nav as I expanded my business. I’m extremely satisfied with the experience. He provided a very good discount, and the service was excellent from start to finish. Communication was smooth, everything was clean and ready on time, and he was always helpful whenever I had questions.
I highly recommend renting from them, and I personally recommend Nav, great prices, great service, and an excellent overall experience!
Kasun · 16 December 2025
Agent replied · 16 April 2026
Your review is sincerely appreciated Kasun. We aim to combine market expertise with a composed and proactive approach, ensuring our clients feel confident at every stage of the process. Thank you for your endorsement.
★★★★★ 5/5
GoogleWe had a fantastic experience with Galaxy Estate Agens. From the very beginning, they were professional, knowledgeable, and incredibly approachable. They guided us through every stage of the process, making it completely manageable. We always felt that our questions and concerns were taken seriously, and they provided clear, honest advice that helped us make the best decisions. Their communication was excellent and were always quick to respond. Thanks to them, the whole process was smooth and transparent. We would wholeheartedly recommend them to anyone looking for an estate agent for selling or buying or both.
Thank you Kawal, Himani and Gerry.
You guys well done 👍
Koko · 16 December 2025
Agent replied · 16 April 2026
Hi Koko, thank you!
Your feedback means a lot to us. We're delighted you had a positive experience.
★★★★★ 5/5
GoogleI recommend Galaxy estate agents very highly! From the very first meeting, they made the entire process of selling our home feel smooth and completely stress-free. Their knowledge on the market and the responsiveness were exceptional.They were always available to answer questions, provide guidance, and ensure we understood every step. I genuinely felt supported throughout, whether it was negotiating offers or coordinating viewings.Thanks to their professionalism and dedication, we felt confident and well-informed every step of the way. We couldn’t have asked for a better experience and would absolutely work with them again.
From start to finish, Galaxy Estate Agents made selling our home a seamless experience. Their expertise and professionalism were evident in every interaction. They were incredibly responsive, offering timely advice and thoughtful advice whenever we needed them. I appreciated how proactive they were and handling challenges so efficiently that we never felt overwhelmed. Also, they genuinely cared about us which made the process feel far less transactional and far more personal. If you want an estate agent who is knowledgeable, reliable, and truly invested in your matter, look no further.
Special thanks to Himani , Karwal and Harry , they are amazing ..thanks again
Thazin · 16 December 2025
Agent replied · 16 April 2026
Thazin, thanks so much for your review.
It was a pleasure assisting you and we’re here if you ever need anything else.
★★★★★ 5/5
GoogleWe just bought a home with Galaxy Real Estates, and it was a great experience! The team was very friendly, helpful, and made everything easier than we thought. They kept us informed at every step and were always ready to answer questions or help when things got tough.
We want to say a big thank you to Kawaljit, Himani, Daljeet Kapoor, and Harry Sachdeva for all their help in making everything go smoothly. Their friendly nature and extra effort really made a difference. We highly recommend Galaxy Real Estates to anyone looking for a trustworthy and helpful estate agent!
K · 16 November 2025
Agent replied · 16 April 2026
Thank you so much Kamal for your kind words and for taking the time to share your experience! 🌟
We’re thrilled to hear that your home-buying journey with Galaxy Real Estate went smoothly and that our team, Kawaljit, Himani, Daljeet, and Harry, were able to support you every step of the way. Your appreciation means a lot to us, and we’ll be sure to pass on your thanks to the team.
Wishing you all the best in your new home, and thank you again for choosing Galaxy Real Estate! 🏡, The Galaxy Real Estate Team
★★★★★ 5/5
GoogleA reliable service with prompt responses. I have recently rented a property through them and was impressed by the team’s professionalism and expertise. The entire process was handled efficiently and went very smoothly, especially Sumit, who was particularly helpful and supportive throughout.
Nashwa · 16 March 2026
Agent replied · 16 April 2026
We are grateful for your recommendation. Dear Nashwa. Our firm is built upon market knowledge, strategic negotiation, and attentive client service, and it is rewarding to see these qualities reflected in your comments.
★★★★★ 5/5
GoogleI would like to thank Kamaldeep who helped me get a tenancy agreement for my tenant in a timely manner, she was very clear in what she needed in the first place and once I gave her the details what she needs, the agreement was ready in no time. Overall it was smooth and swift process. I would highly recommend Kamaldeep for any of your tenancy matter.
Vinod · 16 July 2025
Agent replied · 16 April 2026
Thank you! so much Vinod for the 5 stars! It was a pleasure assisting you with your Tenancy Agreement.
★★★★★ 5/5
TrustpilotVery professional and helpful service
Very professional and helpful service. Communication was quick, clear and friendly, and I received all the information I needed promptly. Kevneet was very helpful throughout and took the time to answer my questions. I would definitely recommend Galaxy Real Estate.
Alexander · 24 September 2026
★★★★★ 5/5
GoogleWe’ve worked with Galaxy Estate Agents twice now first to sell our previous property and now to rent our current home and both experiences have been exceptional. The team is friendly, professional, and incredibly responsive. They made everything move quickly and smoothly, always keeping us updated and going the extra mile to get things done. It’s refreshing to work with an agency that truly cares and delivers such efficient service. Highly recommend Galaxy Estate Agents to anyone looking to buy, sell, or rent. They’re absolutely fantastic! Especially Harry
Eduart · 9 November 2025
★★★★★ 5/5
GoogleI have been with Galaxy since 2023 and had a positive experience since.
Sumit has taken proactive steps to secure reliable tenants at pace.
I am particularly impressed with Kamaldeep's customer service has been excellent, she always responds promptly to calls and queries, and any issues raised are dealt with quickly and professionally. I really appreciate the regular updates and clear communication, which has made the whole process smooth and stress-free.
Manveen has been excellent in providing updates and feedback regarding viewings and potential tenants.
In addition, Daljit has been quick in providing professionally set out property valuations at pace.
The team at Galaxy is approachable, reliable, and genuinely committed to providing a high standard of service. It’s reassuring to know that they take both landlords’ and tenants’ needs seriously, and they always follow through on what they say they’ll do.
Overall, a very professional and friendly service, I would happily recommend them to others.
Sabita · 16 October 2025
★★★★★ 4/5
GoogleThank you to Inushka for her continuing assistance with search process. She is prompt to keep me updated and working with me in this process. She has actually gone an extra mile to support me with my requirements
NEHA · 23 December 2025
Agent replied · 25 January 2026
Thank you for your review and for choosing Galaxy Real Estate. It was a pleasure assisting you, and we’re pleased that our proactive approach and attention to detail helped achieve a positive outcome for you.
★★★★★ 5/5
TrustpilotI want to thank Prince for being very…
I want to thank Prince for being very communicative and professional.
Prabhz · 1 July 2026
Agent replied · 24 September 2026
Thank you Prabhz, for taking the time to share your experience! We're delighted to hear that Prince provided you with professional service and kept you well informed throughout the process. Your kind words mean a great deal to both Prince and the entire Galaxy Real Estate team. We truly appreciate your support and look forward to helping you again in the future.
★★★★★ 5/5
GoogleGreat service, got me a buyer for my property within days and regularly updated me throughout the process. Thanks Daljit
Lalit · 26 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! It was an absolute pleasure working with you and I’m delighted we were able to secure a buyer so quickly. Keeping you informed every step of the way is something I always strive for, so I’m really glad you felt well supported throughout the process.
Wishing you all the very best with your next chapter, and if you ever need anything in the future, I’m always here to help.
Thanks again,
Daljit
★★★★★ 1/5
GoogleUnfortunately I could not recommend this company at all. From start to finish THE most unorganised unprofessional company I have ever dealt with. Had to message repeatedly to try and get an appointment to view as apparently there was an issue with obtaining keys. However, speaking to others about their experience with this company that seems to be a reoccurring issue and excuse as to why viewings take so long to organise. Communication and correspondence is untimely and insufficient, as a prospective customer looking for property to rent I d expect staff to be punctual to viewings and also have the very basic of information regarding the property I was there to view. I stood in the rain for over 1 hour waiting for the agent to arrive, I along with others waiting for the viewing tried countless times to contact him with zero response. When he eventually did arrive with a carrier bag of keys and fobs there was no introduction of himself no apology for his late arrival nothing. The viewing was just as much a shambles as the previous interactions, the agent was constantly on the phone to the office as he had no idea on prices or even availability of the units he was showing us. Turns out one unit someone was interested in and was willing to pay a holding deposit on is now suddenly unavailable. Unfortunately even though the units I looked at had potential to be suitable I would never use this company. The level of incompetence I experienced did not inspire confidence in being tied into a contract with this company.
I appreciate the response to my review, although I suspect it’s a copy and paste that has not been proof read as the company number and email was not inserted into the brackets. I did actually WhatsApp the agent I had been in correspondence with prior to posting this review, I did expect some form of response to the message as I had set out my concerns within the message and the agent has my name and contact details. Unfortunately the opportunity to discuss these issues was not taken by the agent and therefore I d like to decline any further correspondence. I do hope that these issues are addressed internally.
Ashleigh · 16 November 2025
Agent replied · 16 April 2026
We’re truly sorry to hear about your experience and appreciate you taking the time to share this feedback. This is certainly not the level of service we aim to provide or what we are known for. We understand how frustrating delays and poor communication can be, and we sincerely apologise for the inconvenience caused.
We are currently investigating what happened during your viewing and will be addressing this matter internally to ensure it does not happen again. Our team has been working hard to improve appointment scheduling, key management, and communication processes, and your feedback will help us make further improvements.
We’d appreciate the opportunity to discuss this with you directly so we can make things right. Please contact our office at 02080041111 and ask to speak with a senior manager.
Kind regards,
The Galaxy Real Estate Team.
★★★★★ 5/5
GoogleI would like to extend my heartfelt thanks to Harry, Daljit, Taj, and the entire sales team at Galaxy Real Estate for their outstanding support and dedication throughout the entire process. From start to finish, the team was incredibly …
Gurdev · 16 July 2025
Agent replied · 16 April 2026
Gurdev Ji, reading your review made our whole team smile! We’re so glad you’re happy with our service. Thank you for choosing Galaxy Real Estate.
★★★★★ 5/5
GoogleI am writing o express our sincere appreciation for the exceptional service that Harry Sachdeva and his team provided during the sale of my property at Southall UB2 5QF. You and your team professionalism,dedication, and attention to detail …
Henry · 16 July 2025
Agent replied · 16 April 2026
Dear Yoon and Chui,
Thank you so much for your heartfelt review and kind words, it truly means the … More
★★★★★ 5/5
GoogleI would like to sincerely thank the galaxy team for their excellent support thoughout my propperty purchase. Special thanks to Harry and Taj for their constant support and guidance. The whole process was smooth and stressfree, I truly appreciate their efforts.
Hartaj · 14 April 2026
★★★★★ 5/5
TrustpilotI would like to sincerely thank the…
I would like to sincerely thank the galaxy team for their excellent support thoughout my propperty purchase. Special thanks to Harry and Taj for their constant support and guidance. The whole process was smooth and stressfree, I truly appreciate their efforts.
Baljit · 13 April 2026
★★★★★ 5/5
GoogleHello, just collected keys for my new home
Galaxy real estate has helped me find a very good monthly rent house I am saving a lot through this company.
Definitely recommend
Thank you Manveen Kapoor and Kamaldeep Kaur
Shamindar · 16 July 2025
Agent replied · 16 April 2026
We really appreciate you taking the time to share your experience. It means a lot to our team to know you were happy with our service. Wishing you all the best in your new chapter, and thank you for choosing us!
★★★★★ 5/5
GoogleI would like to sincerely thank Daljit, Harry, Taj, and the entire sales team at Galaxy Real Estate for all their help and support throughout the process. Your professionalism, guidance, and dedication made everything smooth and …
Roma · 16 July 2025
Agent replied · 16 April 2026
We truly appreciate your kind words and recommendation. It’s clients like you that make what we do so rewarding. Thank you! Roma for choosing Galaxy Real Estate!
★★★★★ 5/5
GoogleJust wanted to share my experience with Galaxy so far. Sumit has been fantastic - polite and knowledgeable. He responded to queries quickly and has been extremely helpful. Also a huge thanks to Manveen and Kamal who sorted out all the paperwork efficiently and kept us in the loop as things developed! Many thanks!
Amandip · 16 November 2025
★★★★★ 5/5
GoogleI have been working with Guri from Galaxy Real Estate and had the pleasure of working with Guri as my sales agent. From start Guri was professional, approachable, and incredibly helpful throughout the entire process. …
Jana · 16 June 2025
Agent replied · 16 April 2026
We’re so glad to hear you had a great experience with us. Jana, Thanks for taking the time to leave a review!
★★★★★ 5/5
GoogleI recently had the pleasure of working with Maneet Ahuja, and the experience was excellent from start to finish. Maneet was professional, well-organised, and communicated clearly throughout the process. Everything ran smoothly, and expectations were managed perfectly. I would be more than happy to work together again in the future, highly recommended!
Andy · 11 November 2025
★★★★★ 1/5
Google★☆☆☆☆ Stay Clear, All Talk, No Results
Went to discuss mortgage options and was promised everything would be straightforward. They talk big but don’t deliver. Communication was poor, and getting answers was a nightmare. In the end, we were left £1,000 out of pocket because of their empty promises.
I would strongly advise anyone to think twice before trusting them with your mortgage all talk, no action.
Steve · 16 November 2025
Agent replied · 16 April 2026
We’re very concerned to read your review as we have no record of ever dealing with you as a client. We take all feedback seriously and would never want anyone to feel dissatisfied with our service.
Could you please provide the name of the advisor or staff member you dealt with, so we can look into this further? You can reach us directly on 07575 758 756 or 02080041111, we’d really appreciate the opportunity to clarify this and resolve any misunderstanding.
Thank you,
★★★★★ 5/5
GoogleGreat! Daljit Kapoor was a pleasure to work with. He is very professional, knowledgeable, and always available to answer our questions. He guided us through the sale of our property seamlessly and achieved a great price for us. I would definitely recommend Daljit and Galaxy Real Estate to anyone looking to buy or sell in the area.
Edwin · 24 July 2024
Agent replied · 23 August 2024
Thank you for your fantastic review! We're delighted that you're happy with the outcome of your real estate transaction. It was a pleasure working with you, and we hope to assist you again in the future!
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