Every review we hold for the Ystrad Mynach office, from every platform, shown as written. First names only.
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5/5
GoogleI used Lucas estate agents recently for my house move, they dealt with everything from valuation, mortgage advise, marketing and showing and the sale. Although my house sale was prolonged and stressful Lucas estates kept things on track and provided reassurance at a very stressful time. Special thanks to Jordan for his mortgage advise, Adam for showing the house and Paula for keeping me sane!
Having everything provided by 1 company was so much easier, Lucas estates were very professional but friendly and approachable and I would recommend their services 100%.
Tina Β· 14 March 2026
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5/5
GoogleOur buying experiences with Lucas Estates has been nothing short of amazing from start to finish. We was kept up to date with any updates throughout the process and our circumstances was catered for at every opportunity.
Special shout out to Adam who couldnβt do enough for us and made the process as stressless as possible.
Highly recommend Lucas Estates to anyone looking for their services!
Jordan Β· 12 April 2026
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5/5
GoogleAbsolutely fantastic service from start to finish. Adam was incredibly supportive throughout the whole process, always available and reassuring. Paula and Jordan were super efficient and kept everything moving smoothly. Honestly, every member of staff was amazing and couldnβt have been more helpful. Communication was great, clear, timely, and effective at every stage. A brilliant team that really knows how to look after their clients. Highly recommend!
Steph Β· 27 January 2026
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5/5
GoogleFantastic experience with both Adam & Paula at Lucas. Iβm a first time buyer and Both Adam & Paula went above and beyond with helping me navigate the process and assisting with outstanding queries, etc. Thanks so much both! I will be coming back to you in a few years when Iβm ready for the next adventure! π β¦
Lauren Β· 27 January 2026
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5/5
GoogleFantastic service as always! Iβve used Lucas estates twice this year & itβs fair to say I wonβt go anywhere else to sell my property Adam is very professional & attentive which made the whole process smooth from start to finish, if Adam wasnβt around Paula was always there to help I canβt thank them both enough! First class service
Thanks again π
Laura Β· 28 November 2025
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5/5
GoogleI had a really positive experience with this estate agent. They were extremely helpful throughout the whole process and made everything feel straightforward and stress-free. Communication was excellent, and any questions or concerns were dealt with quickly and professionally.
What really stood out was how efficiently they handled everything, things moved along much faster than I expected, and they were always proactive in keeping things on track. It was clear they genuinely cared about getting things done properly and making the experience as smooth as possible.
Iβd definitely recommend them to anyone looking for a reliable, responsive, and supportive team.
Emily Β· 14 March 2026
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5/5
GoogleAs first time buyers, we couldnβt have wished for a more positive experience.
Jordan has been absolutely outstanding from start to finish. He has helped us purchase our first home and has been a fantastic support throughout. Nothing has been too big of an ask and he has always been willing to help as much as possible. We would like to thank you so much for dealing with the purchase in a professional and attentive way.
I highly recommend Lucas Estates, the staff are super friendly and very welcoming. The process was smooth, communication was great and any queries were addressed promptly.
Thanks again π!
E Β· 6 July 2022
Agent replied Β· 6 July 2023
Thank you Emma, good luck to you both in your first home together!!!
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5/5
GoogleWe used Jordan for our mortgage brokering and he was very easy to work with, clarified everything we needed and made it a pretty simple process thankfully. Would highly recommend, especially given the reasonable pricing too.
Paula and her team were very helpful too, once all the conveyancing took place. Lucas Estates were the strongest link of it all, keeping us in the loop and making sure things were being done as best they could.
Highly recommend both!
Sam Β· 6 July 2022
Agent replied Β· 6 July 2023
Hi Sam
Thanks very much for leaving us a review, very kind of you.
From all the team we hope you settle quickly into your new home!
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5/5
GoogleGreat estate agents, good communication and helpful throughout the whole process. I would highly recommend them! Thanks to Paula, James, Jordan, Adam and anybody else in the team involved.
Jordan Β· 14 March 2026
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5/5
FacebookI recently sold my house with Lucas Estates and would recommend them everytime! Paula is an absolute asset to them! There was some problems with the Buyers solicitors causing delays and Paula was on hand every day to help push it through and try to remove the blockers! She put it with my, almost daily calls over several months & always put me at ease! Thanks Paula & Lucas Estates for getting this through !!!
Alex Β· 11 July 2022
Agent replied Β· 30 July 2023
Thank you Alex, good luck in your new home!
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5/5
GoogleI recently sold my house with Lucas Estate Agents and I honestly couldnβt fault them. Their communication was excellent throughout, and they always answered me promptly whenever I had a question or concern. They made sure all viewings were suitable for me and were helpful in every way possible.
During both the sale of my property and the purchase of my new home, they truly went above and beyond to ensure the whole process ran as smoothly as possible. I was kept informed daily, and they were proactive in chasing progress wherever they could, which made a huge difference.
The team were friendly, warm, and professional from start to finish. Their rates were excellent, nothing ever felt like too much to ask, and I felt fully supported the entire time. I would absolutely use them again and would highly recommend them to anyone looking to buy or sell a property.
Hannah Β· 28 December 2025
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5/5
GoogleHouse Sale - March 2024
This was our third time using Lucas Estates for house purchases and sales and as ever the communication was fantastic throughout. The sales negotiator Adam provided detailed updates during the viewing process and feedback was received quickly. The house was sold quicker than we expected and again the level of communication from Adam and the team in the office made the sales process much easier, giving clear detail and visibility of the chain. Highly recommend.
Chris Β· 16 April 2024
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5/5
GoogleBrilliant service throughout when purchasing a house 5 years ago and then on to selling our house this year. Wouldnt go through anyone else than Lucas estates. Jordan and the team have been brilliant updating us from start to finish and β¦
Abigail Β· 14 September 2025
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5/5
GoogleAs a first time buyer, purchasing my home was a daunting prospect but the team at Lucas Estates were fab at every point in the process. During house viewings with other companies I felt uncomfortable because of their outshines but Jordan and his team were warm and friendly yet professional and efficient also. Nothing was too much trouble and when my solicitor wasnβt very forthcoming (!) with the contents and fixtures list, Jordan contacted the vendor on my behalf and I had an answer in a matter of hours!! The girls at the office are always warm, smiley and welcoming and if I ever need to in the future, I would use them again without a doubt! During what can be a massively stressful time, Lucas Estates were amazing and I would highly recommend them to anyone! Thanks all.
Kath Β· 6 July 2020
Agent replied Β· 6 July 2023
Thank you so much for your kind words Kath. From all of us here, we really hope you settle into your new home quickly! Best wishes from us all.
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5/5
GoogleI had a very positive experience with the team at Lucas Estates. They were courteous, professional, and handled all my requests and queries promptly. The whole process felt smooth and stress-free, and I appreciated their clear communication throughout. I would be glad to work with them again and would happily recommend them to others.
Mid Β· 29 September 2025
Agent replied Β· 27 January 2026
Thank you so much!
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5/5
GoogleJordan Clash and the team at Lucas Estates,Ystrad Mynach offer a first class service.
They sold my late brothers house - after holding just 2 Open Days for viewing the property sold in just 4 days !
Jordan gave me what I consider a very fair and accurate valuation and I accepted a very reasonable offer from the purchaser.
I would not hesitate to recommend Lucas Estates - they keep you informed and updated on the progress of the sales process and provide in my opinion what I consider to be fair;accurate and importantly realistic valuations.
( I spent 16 years as a Valuation Technician/Referencer in the Valuation Office Agency so I do have some experience in the property field).
Alan Β· 7 July 2019
Agent replied Β· 6 July 2023
Thank you for your kind works Mr Davies, we wish you the best for the future, from all the team at Lucas Estates.
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5/5
GoogleI would highly recommend using Lucas Estates. The estate agent Adam was so welcoming at our house viewing, he answered any questions we had and made the whole experience as first time buyers less daunting. I would also like to say a massive β¦
Moll Β· 14 July 2025
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5/5
GoogleThe whole team at Lucas were fantastic when selling our home. Paula was absolutely amazing with communication and kept us informed. Any queries that arose were dealt with efficiently and effectively. Jordan was professional and β¦
Becky Β· 14 September 2025
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5/5
FacebookBig thank you to Jordan, Adam and Paula at Lucas Estates for sorting absolutely everything for the purchase of our first home.
Jordan who sorted everything for our mortgage and offer for the property. Adam who was very welcoming and friendly on our visits to the property. Special thank you to Paula who I nagged day in and day out for 7 months.
Thank you Lucas Estates!
Tom Β· 12 June 2024
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5/5
GoogleExcellent service from Lucas Estates from valuation to completion. Professional and friendly every step of the way and very easy to communicate with the team. Special mention to Jordan and Paula for all their help and advice. Highly recommend to anyone looking for an estate agency that goes the extra mile. 5* π β¦
Tania Β· 8 November 2022
Agent replied Β· 6 July 2023
Thank you Tania, lovely to hear from you and thanks for trusting us with the sale.
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5/5
GoogleZoe is a total credit to your business and deserves praise for her total professionalism and willingness to help her clients, this is the first time Iβve used an agency to rent a property and she made the whole process more or less effortless. Thank you so much Zoe and Lucas Estates for all your help X
Chris Β· 18 September 2024
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5/5
GoogleThey were brilliant sold our home with in a week they got back straight away if you left a message five star service,would π― percent recommend them ,wish we had gone with them first instead of another estate agent who didn't sell property after having it nearly six months thank you Paula Adam and Jordan β¦
Jeanetta Β· 6 July 2022
Agent replied Β· 6 July 2023
Thank you for the review Jeanetta, really happy with how the sale has gone so far hopefully move to completion quickly!
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5/5
GoogleSecond time using Lucas, this time to sell my flat and would use them time and time again. Paula and Adam are always at the end of the telephone or responding via email promptly with any queries I had. The team were very helpful and easy to communicate with. I wouldn't use anyone else to sell my property.
Nicki Β· 14 February 2026
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5/5
GoogleI would like to take this opportunity to thank Paula for all her help with the recent sale of our property. As an estate agent Lucas has managed the rental of the property for many years prior to the sale. Communication with Paula has been fantastic, always available via phone and email and she delivers a very personal and friendly service while always remaining professional. Would highly recommend to anyone thinking of listing a property. We can't thank you enough for all your help.
R Β· 8 December 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.