Every review we hold for the Youghal office, from every platform, shown as written. First names only.
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1/5
TrustpilotTotally Disgraceful
Totally Disgraceful. We heard that Sherry FitzGerald was a professional company, but how far from the truth was this. We sold our residential property with them. They found a buyer, but at this point everything went so wrong. A member of staff gave the potential buyer the key and let them enter the property unsupervised. We were unaware of this until we got a call from a neighbour stating the potential buyer had moved a static caravan into the rear garden by craning it over the roof. At this point the potential buyer had no insurance in place, they damaged the interior of the house and they were planning on living in the static caravan rent free before the contract was exchanged. The staff at Sherry FitzGerald did nit check the property to ensure this did not happen. You can imagine the extra stress this put on the seller as the interior of the property had been destroyed and there was a static caravan in the rear garden. If the sale had fallen through, I would have been in a world of pain as it would be up to me to put the house back to being sellable again. The directors of Sherry FitzGerald were concerned, not for the customer, but their business. We had nearly two weeks of stress and getting extra engineer reports completed. I would not recommend their services.
Paul Β· 7 May 2023
Agent replied Β· 29 August 2024
Dear Paul, We understand how upsetting this situation has been for you and your family. The actions taken by the third party were unprecedented, and in our 40 years of business we have never encountered such a situation before. As we previously communicated with you, once we were made aware of this incident our team proactively brought the matter to a close. We have investigated the matter in full and despite it being highly unlikely such an incident will ever re-occur, we have put extra precautions in place to protect our clients. The unauthorised actions taken by the third party were inexcusable and beyond our control. We hope that now your sale has closed you can put this distressing incident behind you. Kind regards, Ann OβMahony
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5/5
GoogleWe recently sold our property through Sherry Fitzgerald Hennessy. The service we received from Melanie was absolutely top class, and made the process very easy. She kept us informed at every step, and was professional in every way.
Al Β· 25 August 2022
Agent replied Β· 24 August 2024
Thank you Alastair for the great review.
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5/5
GoogleHi
Just sold my house through Sherry Fitzgerald Hennessy. The service was 2nd to none . Melanie was very supportive and super efficient which made the whole process easy . Thank you for the excellent service ππ β¦
Sinead Β· 25 August 2022
Agent replied Β· 24 August 2024
Thank you so much Sinead for the lovely review. We were so happy to help.
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5/5
TrustpilotMegan FordβοΈβοΈβοΈβοΈβοΈ
We recently sold our house with the professional expertise of Megan Forde from Sherry Fitzgerald.Megan made the process flow so smoothly and efficiently.We were kept updated and her confidence and dedication meant we were never in doubt of a successful sale.Thank you Megan for a wonderful experience.Paul and Sandra Corcoran
Sandra Β· 5 March 2024
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5/5
TrustpilotThis is a review for Paul Stack andβ¦
This is a review for Paul Stack and Company based in Abbeyfeale, we bought a House in 2004 from Maurice Stack.When we went to sell the House in 2020 we went back to the same great Company to sell the House for us. The sale of the House went through without a hitch due to the professional manner of the team at Stacks, we cannot praise them enough for their help in selling the House, Great team, we hope to do Business with them again in the future. Many thanks again to the team at Sherry Fitz Abbeyfeale. MADELEINE AND Tom
Tom Β· 30 November 2020
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3/5
TrustpilotI appreciate that the basics wereβ¦
I appreciate that the basics were delivered, but the process lacked a sense of care or attention. It felt more like I was going through a system than being supported through a service.
Zofia Β· 23 June 2025
Agent replied Β· 25 May 2026
Good morning,
We appreciate you taking the time to give feedback. We would appreciate an opportunity to speak with you about your experience.
Please email your contact details to customercare@sherryfitz.ie and we will be in touch asap.
Kind regards,
Sarah
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5/5
TrustpilotWonderful experience with Sherryβ¦
Wonderful experience with Sherry Fitzgerald when I recently sold my house.
DEIRDRE Β· 13 January 2026
Agent replied Β· 21 March 2026
Hi Deirdre
Thanks for your review, it was a pleasure to work with you and we wish you all the best for the future.
Kind regards
Sherry FitzGerald Blackrock
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1/5
TrustpilotPlaced an order and then there was noβ¦
Placed an order and then there was no further update from the agent for over a month.I called them for update then the agent called back and ask what can they help me???After the call they asked me to increase the offer, it is totally fine but should be more proactive. Will not consider them in the future.
Tat Β· 14 April 2024
Agent replied Β· 29 August 2024
We appreciate you taking the time to give feedback. We are sorry that your experience with us was unsatisfactory. We would appreciate an opportunity to speak with you.Please email your contact details to customercare@sherryfitz.ie we will be in touch asap.Kind regards,Sarah
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5/5
TrustpilotResidential House Sale
Ed Reilly came to value our home in anticipation of us going to market. After our first meeting with Ed it was clear he had a wealth of knowledge and understanding of the current market so we did not hesitate to appoint him which transpired to be a great decision. Not all sales go smoothly , however with a calm and problem solving approach the sale was completed. Ed was fantasic to deal with , always promptly returning my calls and handing any issues with the utmost professionalism as did his team in the office. For any future purchases or sales we may endeavour on within Eds scope area there would be no one else we would choose.
Noife Β· 12 September 2024
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5/5
GoogleHave used Sherry Fitzgerald Hennessy as a letting agent for a number of years. Very happy with their attention to detail and prompt response to any queries. Melanie was a pleasure to work with.PositiveResponsiveness, Quality, Professionalism
Mary Β· 25 August 2021
Agent replied Β· 24 August 2024
Hi Mary, Thank you very much for taking the time to leave us a review. We are glad Melanie was able to help you and thank you for your returned custom over the years. We look forward to working with you again in the future.
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1/5
TrustpilotVery annoyed with sherry fitzgeraldβ¦
Very annoyed with sherry fitzgerald tallaght. Mislead about a few things during the already stressful process of buying apartment. I was told on a couple of occasions that furniture was included so I gave all my furniture to charity shop, only to find a completely empty apartment to move into. Have to now spend money I don't have to buy a whole new set of furniture on Christmas week. Very unprofessional people.
Annoyed Β· 21 December 2024
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5/5
GoogleWithout Melanie at Sherry Fitzgerald Hennessy's support we would have been lost! Professionalism at the highest level. Thank you Melanie.
Floodin Β· 12 February 2025
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5/5
TrustpilotWe recently sold and purchased aβ¦
We recently sold and purchased a property with the lucan branch. From our first meeting with Thomas to our last meeting with Philip they were completely professional and obliging in all our requirements . We also like to thank all the office staff who were always there to help with any queries
Alan Β· 28 July 2025
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4/5
TrustpilotBrenda Mulcahy is a professional
Brenda Mulcahy is a professional, enthusiastic agent. She organised the sale of my house drawing in a lot of viewers and handling offers sensitively. Achieved a sale above asking price. She is backed up by a professional team and they took the stress out of selling.
Ramsay Β· 1 September 2023
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5/5
TrustpilotBuying and selling a house
Great service given by Sherry Fitzgerald especially Tony Kavanagh and Lorraine Scully in the buying and selling of a house earlier this year. It is a very stressful time but having a knowledgeable , professional and approachable team to work with made the expeience so much better . Highly recommend them .
Beatrice Β· 12 December 2022
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5/5
TrustpilotI have used Sherry Fitzgerald to sellβ¦
I have used Sherry Fitzgerald to sell my family home in 2022 I found Nick Popplewell very professional helpful and got house sold at a great price without any hassle .Job well done Thank you Rosemary Spelman
Rosemary Β· 19 January 2024
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4/5
GoogleMelanie at Sherryfitz was such a delight to deal with. She was quick to respond and helped us in anyway she could. Most amazing service i have received!!!PositiveResponsiveness, Professionalism
Clinton Β· 25 August 2021
Agent replied Β· 24 August 2024
Hi Clinton, Thank you very much for your positive feedback on your experience with Melanie. Wishing you all the best in your new home.
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1/5
GoogleI VIEWED A SITE IN NOVEMBER 2023 (JUST GONE) AND MADE A SUBSTANTIAL BID ON IT BEFORE LEAVING FIONA HENNESSY THAT DAY..
SHE PROMISED ME ONCE SHE'D ANY NEWS SHE'D GET BACK TO ME IMMEDIATELY..
AFTER A WEEK OR TWO I RANG HER AS I WAS CONCERNED..
SHE RETURNED MY CALL AND ASSURED ME SHE'D RING THE MINUTE SHE'D NEWS..
I SAW TWO DAYS AGO (FEBRUARY 21) THE SITE HAD GONE SALE AGREED !!!!!!!
I WAS FLABERGASTED !!
I RANG FIONA STRAIGHT AWAY..
AS COOL AS YOU LIKE FIONA RELATED THEY'D ACCEPTED ANOTHER OFFER..
WHATTTTTT I COULDN'T UNDERSTAND WAS WHY FIONA DIDN'T KEEP HER PROMISE TO INFORM ME OF ANY CHANGE..
HER "LEGAL" DUTY TO INFORM ME !!!!
I'M DEVASTATED TO HAVE LOST THE SITE..
FIONA SUGGESTED THERE'D BE ANOTHER SITE ANOTHER TIME !!
INSULT AFTER INJURY !!!!
I WILL NEVVVVVER HAVE ANY DEALINGS WITH SHERRY FITZGERALD HENNESSY YOUGHAL AGAIN !!
PROFESSIONAL !??
CROOKS IS A BETTER WORD !!!!!
I'M ABSOLUTELY GUTTED BY THE WHOLE EXPERIENCE !!!!
Jude Β· 26 February 2024
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1/5
TrustpilotUnprofessional - never stick to commitment
I recently purchased a house through Sherry and my experience was worse (D15). While buying a house is a life event for most, the folks here has absolutely no consideration to that fact. They did not want to show me the house for final walkthrough which I had to argue with them. They lied to me that they had the entire house keys so I released the funds, however, they gave me literally just a single main door key. I had to follow up for 5 days, and multiple phone calls to receive the entire set of keys. After all this, it took 3 weeks for them to remove the 'Sold' board in front of the house. If you are looking for an agent, please do not consider Sherry, instead consider other agents who are more professional and friendly.
Padmasini Β· 16 December 2023
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1/5
TrustpilotProfessionalism = 0/10
The professionalism of this agency is 0/10.
Simone Β· 23 May 2026
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5/5
GoogleAs first time buyers in Ireland we were so lucky to have had the help and guidance from Fiona. We had a very positive experience working with her. She was responsive, informed, flexible with our travel schedule, and professional from start to finish. We highly recommend working with Fiona and are thankful to have connected with her on a both professional and personal level.
Christina Β· 24 September 2024
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5/5
TrustpilotWe had an amazing experience withβ¦
We had an amazing experience with Linda, very experienced sales agent in Sherry Fitzgerald Gorey.
Bahareh Β· 14 March 2026
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4/5
TrustpilotSale Of Property
I was very pleased with the full suite of services offered by Sherry Fitzgerald. Everything was very professional and to a very high standard. The valuation I received was realistic. I was kept informed through the showings and the sale process and given regular feedback by my agent. I would highly recommend them as a real estate agent.
Padraig Β· 5 June 2020
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5/5
GoogleMelanie helped us buying our very first home and we couldn't recommend enough.
Very responsive and always there to help us with any questions along the way. We will definitely go back to Melanie again in the future whenever we decide to sell because the service we received was impeccable.
Jason Β· 25 August 2023
Agent replied Β· 24 August 2024
Jason, thank you so much for the great review. We are so glad you had a great experience in purchasing your first home. Wishing you all the best for the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.