Trusted Agent profile · Youghal
★★★★★
209 reviews across 2 platforms
87 North Main Street, Youghal, P36 RF25
Part of Sherry FitzGerald Hennessy, see every office.
Sherry FitzGerald Hennessy's office in Youghal, at 87 North Main Street, is rated 4.0 out of 5 across 209 reviews on two platforms, including 33 Google reviews rated 4.4.
Every review we hold for the Youghal office, from every platform, shown as written. First names only.
5/5
Trustpilotfinally after a long wait i got my…
finally after a long wait i got my house sorted and i must say with the help of Linda in Gorey office it was a pleasure dealing with Linda so helpful and on the ball all the time and nothing was a problem for her ,top marks 10/10
Hi Paul, Thanks for your review, it was a pleasure to work with you and we wish you all the best for the future. Kind regards Sherry FitzGerald O'Leary Kinsella
5/5
TrustpilotHad a great experience with these
Had a great experience with these, very helpful and delight to deal with. Jerri-ann was very polite friendly and a joy to speak with and John was lovely and answered any questions we had and if he didn't know he went and found out and got back to us.
Hi Aideen, Thank you for taking the time to provide us feedback. We wish you the best of luck in the future. Regards, The Sherry FitzGerald Team
5/5
GoogleI must admit I was delighted with the service, Fiona looked after us purchasing our first home and her attention to detail was 2nd to none. Fiona was extremely quick to respond to any questions and always there with some friendly advice. Don’t intend to sell anytime in the near future but would recommend Fiona from SherryFitz if looking in the area. 10/10 thank you for helping us get our new homePositiveResponsiveness, Quality, Professionalism, Value
Brian, thank you very much for taking the time to leave us a review. Melanie
5/5
GoogleMelanie was one of the best auctioneers I have worked with. Really all round great person.
Dean, thank you so much for taking the time to leave such a kind review. Wishing you all the best in your new home.
5/5
TrustpilotNathan was excellent and professional.
We just purchased our first house with Nathan and it was a great experience from start to finish. He was welcoming, friendly, informative and just a nice guy. Always replied back within the hour and very professional. Great experience and a massive thank you Nathan.
5/5
TrustpilotAisling has been so helpful throughout…
Aisling has been so helpful throughout this whole process. She always got back with answers to my queries promptly and kept me updated as to how the construction was going. Buying a house and moving can be exhausting and stressful but when you have someone reliable looking after you, it takes some of the pressure off. That’s what Aisling did for me.
5/5
TrustpilotRachel Cooney Sherry FitzGerald Financial Services
Rachel is amazing! She completely took the stress out of buying my own home. I was well informed at all times of what needed to happen to move through each stage of the mortgage process, the expected timeframes and how to minimise potential pitfalls.Rachel is a top class broker with great product knowledge of all the products each lender and life insurer offer. The features and benefits of each product were super well laid out so it was easy to see which lender, rate and insurance were the best for me to go with. I'm grateful for all her help throughout and her colleague Jane's help at the later stages for drawdown and would recommend anyone to apply for a mortgage through her.
1/5
TrustpilotDeposit holders
I rented a house with my ex girlfriend, unfortunately we broke up. She contacted the real estate because I was leaving the house to include another person in the contract, they made an agreement with my ex to pay only her part because they will sell the house in 2 months. After this they decided to try to find some excuse for don't pay back complaining about the mattresses, luckily we had pictures to prove was so bad. Later on was excuses about don't have acess to his father account because he passed way. An huge company should not support this kind of things.
Hi Juliano,We appreciate you taking the time to give feedback. We are sorry that your experience with us was unsatisfactory. We would appreciate an opportunity to speak with you. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap. Kind regards, Sarah
5/5
TrustpilotRecently got a mortgage and Nora was a…
Recently got a mortgage and Nora was a great support to me. She was swift in responding to emails, text messages and phone calls whenever I contacted her with regards to the sale process. Sometimes made phone calls on my behalf to significant others or directed me on who to call in the bid expedite the process. She was so friendly and always ready to help even when she was on holidays. Will recommend Serry Fitzgerald McDermott company to anyone interested in buying their own home any day.
4/5
TrustpilotJust want to express how…
Just want to express how friendly,diligent,honest and professional Linda Christopher was right through the…More
5/5
TrustpilotFantastic experience with Linda at…
Fantastic experience with Linda at Sherry Fitz Gorey. We were delighted with the professionalism and speed the LTV valuation was provided in. Very helpful staff and very easy process overall.
Hi Aisling, Thanks for your review, it was a pleasure to work with you and we wish you all the best for the future. Kind regards Sherry FitzGerald
5/5
TrustpilotNora Meaney Carlow - 5 star review
I dealt with Nora Meaney in Sherry Fitzgerald Carlow Branch and I highly recommend her. Purchasing a house can be very stressful and she made the whole process a lot easier. Nora was very quick to respond to my calls or emails and very thorough and takes pride in her work. She's an absolute lady and thanks to her, I now own my forever home!
5/5
TrustpilotThank you to Paul Stack, Sherry Fitzgerald, Abbeyfeale
Thank you to Paul Stack, Abbeyfeale and his team for their incredible work. During all stages of the process they were extremely professional , fair and patient and dealt with all queries in a highly professional and timely manner. Paul was exceptional. He was experienced, knowledgeable and hardworking and was always generous with his time, his advice and his assistance. I would have no hesitation whatsoever in recommending Paul and his team for any house sale.
5/5
TrustpilotPurchased a house in the Gorey area
We closed on a house in the Gorey area this winter and had an excellent experience with Sherry FitzGerald. Linda walked us through the process guiding both the sellers and buyers through the steps and helped resolve conditions our lender issued for mortage approval. Many thanks to the SherryFitz team which we would highly recommend if purchasing a house in the area.
1/5
TrustpilotNo respect, no professionalism, BIG No company!
OH, my God! they are careless and 100% unprofessional. We traveled to Ireland to see their propriety. The call center girl was dry manners like she was doing a huge favor to call you and let you visit the room. The man to show the house came late, forgot the keys, and didn't have a clue about the house. The property was dirty, smelling, and damaged. The next day when we asked questions about the house's functioning they got angry and someone informed us that the house had been rented. I wonder if there is a worse service than that. My experience was below the expectations. I hope that the Irish real state market can not be based on that, no respect to the prospect.
Hi Rosana, We appreciate you taking the time to give feedback. We are sorry that your experience with us was unsatisfactory. We would appreciate an opportunity to speak with you. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap. Kind regards, Sarah
1/5
GoogleI would strongly advise caution when dealing with Sherry FitzGerald Youghal. My experience with them has been extremely disappointing and unprofessional. important details were either misrepresented or not disclosed. We bought a new build from them built by a local builder, we were told it would be completed in 9 months by the agent, and even after 2 years after giving the deposit, we still don't have the keys. Absolutely dreadful experience. If you want to buy a new house in Youghal, better look at other agents. If you’re considering using Sherry FitzGerald Youghal, my advice is simple: don't. They have caused huge financial and mental stress for us.
1/5
TrustpilotWeb chat gave no info just looking for as much pers information they can get out of yoy
I went on Sherry Fitzgerald website sat 15June24. I was looking at specific property and an offer to chat popped up "what do you want to know about this property" I replied is this still on the market and if so what is the current highest offer. Chat replied "great question who am I talking to" I gave my name. Then chat asked for my phone number then my email. I asked again if the property was still on the market. Chat asked me if I was also selling. I said no. Chat then told me they were at home,had no access to information and someone would contact me Monday. I was duped into giving my info under the belief that the person chatting could answer basic questions. I went on the website again and got another offer to chat. I was curious so I started to chat again. Again they asked for my name. I replied that before I gave them my personal info could they tell me some basic info. The person chatting said they could see I had been talking to a colleague. I asked what the point of all this was as they could not answer basic questions. The person chatting then wrote " I think we've lost the connection are you still there" I answered yes I'm still here. But I got a message saying connection lost. The whole thing seems like a scam to get personal info. Is this chat run by Sherry Fitzgerald and do they take responsibility for keeping it secure. All they needed to have is a recorded message that the office is closed contact them Monday.
Dear Philomena, Apologies for the delay in responding to you. We appreciate you taking the time to give feedback. We are sorry that your experience with our live chat unsatisfactory. We would appreciate an opportunity to speak with you. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap. Kind regards, Sarah
1/5
TrustpilotNever again would I deal with sherry…
Never again would I deal with sherry Fitzgerald Farrell after my experience with Justin. He was the most unprofessional person iv ever come across and shafted me over a house I was the highest bidder on for weeks. It’s so obvious he sold it to a friend or someone he knows. I’m absolutely disgusted and angry and upset at the way he’s treated us .the online bidding platform magically kicked me off the bidding and I contacted Justin to tell him and he hung up on me and wouldn’t return my calls or texts. And boom house sold to someone else in minutes after I being the highest bidder for weeks.
Dear Suzanne.Apologies for the delay in responding to you. We appreciate you taking the time to give feedback. We are sorry that your experience with our franchise member Sherry FitzGerald Farrell was unsatisfactory. We would appreciate an opportunity to speak with you. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap. Kind regards, Sarah
5/5
GoogleThank you Melanie for all of your support and professionalism during the process of buying my house. You were always prompt in answering any questions or requests. Everything went through smoothly. Thankyou
4/5
GoogleMany thanks to Melanie and all at Sherry Fitzgerald Hennessy for their help and support in finding my new home. Melanie was always available at the end of the phone to answer any queries and was impeccably professional throughout the whole process. I would highly recommend.
5/5
TrustpilotSherry Fitz Mortgage Advisors: The best mortgage experience via Gillian from Sherry Fitz
Extremely satisfied with the Mortgage and Life Insurance advice we received for our first home journey from Sherry FitzGerald financial services. Gillian Stewart was our financial advisor who guided us professionally in each part of the mortgage journey with a personal touch. We cannot image what we would have done without here step by step guidance and support. We consider getting Gillian Stewart as a mortgage advisor a blessing. If you are like and looking for a GREAT mortgage advisor to take you though your mortgage journey, what ever special circumstances you may be in, Gillian Stewart from Sherry Fitz will your best choice. Already a few of my friends are with Gillian and they are experience here awesomeness.
5/5
TrustpilotGreat to deal with
I have had a very positive experience working with Linda Christopher from SherryFitzgerald O'Leary Kinsella in Gorey. Clear communication and support during the sale of my home.
Hi Arlene, Thanks for your review, it was a pleasure to work with you and we wish you all the best for the future. Kind regards Sherry FitzGerald O'Leary Kinsella
1/5
TrustpilotActually non-professionals stay away
Actually non-professionals stay away. Their agent discussed my private information with a third person, this one told me all about it. When I asked for closing dates they were always elusive. I was in the lead for a house for over two weeks without anyone making further offers. When I called to find out where we were in the negotiation as soon as I got off the phone after 1 minute a new offer came in. The lack of transparency and the lack of professionalism of the agent makes me suspect that there is something dishonest going on. In the end I withdrew my offer despite being very willing. When it comes to investing my money I want answers to my questions and I want to deal with serious people not kids. Sheery f. Go hoe the fields! Dear Sarah thank you for your interest, but I honestly do not intend to waste any more time with Sherry fitzGerald. By the way, the day after I withdrew my bid and went out. Your agent sent me an e-mail trying to push the price further outside the online auction. Shameful stuff.Fortunately, there are serious agencies in Dublin that publicly announce bidding deadlines on their sites. And deadlines for house viewings. They don't play games to raise an extra EUR 2,000. When a customer has to invest over 500K in Cash. I'm just telling you that your agent lost a 570k cash sale, to try to pull in an extra 2000k. The house is still for sale today.
Response on 2nd April: Dear Claudiano Rosati Stampa, I note that you do not wish to pursue this matter further. However, we are keen to fully investigate the situation you describe. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap.Kind regards,SarahResponse on 25th March: Dear Claudiano Rosati Stampa,We appreciate you taking the time to give feedback. We are sorry that your experience with us was unsatisfactory. We would appreciate an opportunity to speak with you. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap.Kind regards,Sarah
5/5
GoogleFiona, Jan and Melanie were an excellent team to work with. They were extremely helpful from start to finish with any questions or queries I had. Very professional with a quick turn around time, thank you ladies.
Casey, thank you so much for taking the time to leave a review. We are thrilled you were happy with our service. Thank you.
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