Savills New Homes reviews

★★★★★ 5/5

Google

Absolutely outstanding service from the ladies at Savills. I’d like to take a moment to sing the praises of Emily Bell. Not only did she do an outstanding job of selling our house but she found us our forever home (which we never would have looked at because we thought it was out of budget!) A genuinely lovely, kind woman. Super responsive (putting up with my endless emails, calls and texts even on her days off!) Super patient (chain of 7! Put up with my tantrums and stressy moments!). I genuinely could not recommend Emily and the Savills team in York. Oh and they also sold our house for £15,000 more than the estimate of another local estate agent! 10/10, wouldn’t buy or sell with anyone else after such an amazing experience. Thank you so much!

Catriona · 18 April 2025

★★★★★ 5/5

Google

Recently purchased a house in York that was listed with Savills. Due to unforeseen and uncontrollable circumstances, the process was quite protracted; despite this, the professional, engaging and supportive approach from Jennifer in particular helped keep it on track. Jennifer was extremely patient with us in helping to arrange viewings and surveys etc, and never made us feel like a burden, despite the fact that I'm sure we were at least occasionally inconvenient! :) Could not recommend Savills and Jennifer more highly.

Joe · 12 April 2025

★★★★★ 5/5

Google

Jennifer and Sarah were a pleasure to deal with. They were very helpful with all steps of our purchase and quick to find out any information we required. Now the hard work of making our dream home - thankyou both

Wenda · 16 February 2026

★★★★★ 5/5

Google

Mark and Jennifer were fantastic throughout the entire process of purchasing our home. They kept us updated at every stage and made everything run smoothly. Claire, who conducted our first viewing, was lovely and very knowledgeable about the property. Overall, a really positive experience, highly recommend.

Jess · 16 November 2025

★★★★★ 5/5

Google

I would definitely recommend Savills York Estate Agents. They provided a professional service from start to finish. Jennifer and Emily kept us informed throughout the process and answered all of our queries. Thanks to everyone in the office who dealt with our house sale, always courteous and helpful.

Lorraine · 23 September 2025

★★★★★ 5/5

Google

We have recently concluded the sale on our property via Savills and the experience has been a very smooth one. Mark and the team at Savills have been extremely professional and supportive during the transaction, many thanks to all involved!

Wendy · 16 November 2025

★★★★★ 5/5

Google

Jennifer Kendrew was outstanding in her support of our recent house purchase - she went above and beyond to help us find the right property, provided excellent recommendations for local businesses and services - invaluable for people new to the area.

BEV · 2 October 2025

★★★★★ 5/5

Google

Very good service especially Jennifer Kendrew. Helped me with my sale and purchase. Very pleased with her and Savills.She was brilliant in supporting our purchase. We had constant updates and communication with her. She is an excellent listener and takes all your concerns onboard, offers advice and expertise where she can. We had a long buying process due to a large amount of challenges. Offer was given in May 2023 and purchase was completed in April 2024. Jen was there for us through every moment. She represented her vendor and us as buyers extremely well and I would not hesitate recommending her skills as an Estate Agent!

Sini · 18 April 2024

★★★★★ 5/5

Google

Charlotte Hemingway of Savills York was brilliant in supporting our purchase of a Savills listed property. We had constant updates and communication with her. She is an excellent listener and takes all your concerns onboard, offers advice and expertise where she can, and will seek expertise where it is needed. We had a long buying process due to a large amount of unforeseen challenges. Offer was given in October and purchase was completed in March. Charlotte was there for us through every moment. She represented her vendor and us as buyers extremely well and I would not hesitate recommending her skills as an Estate Agent!

CJ · 18 April 2024

★★★★★ 5/5

Google

Jennifer and the team at Savills York have just sold my apartment in Bootham. I found the service they provided me with to be professional, transparent and knowledgable. This way of working has allowed me to make informed decisions in an uncertain market and ended with me selling the apartment. Thanks again for all your help.

Johannes · 16 April 2025

★★★★★ 5/5

Google

I cannot speak highly enough of the work done by Jennifer Kendrew and the team at Savills of York. Our first buyer took us to days of exchange and then pulled out but Jennifer did not give up. The attention to detail, professionalism and …

David · 16 April 2025

★★★★★ 5/5

Google

Thank you to Tanya and Jennifer for the professional and smooth handling of my sale. From the initial instruction to final completion they were on hand to guide the process in the least stressful way possible. I appreciated being able to contact them with no delay and particularly the speed at which they dealt with any concerns or issues. I highly recommend Savills and they will certainly be my first choice in the future!

D · 20 December 2023

★★★★★ 5/5

Google

Emily has been absolutely fantastic at keeping our purchase on track. The communication from both herself and colleague Jennifer has been excellent. Buying, selling and relocating is never easy and in the current climate, it’s been turbulent. Despite much being out of the control of Savills, both agents have remained calm, supportive and personable. We will NOT be moving again for a long time but I highly recommend Savills York for superb advice and a tailored professional service.

Rachel · 22 August 2023

★★★★★ 5/5

Google

Jennifer @ Savills was excellent in overseeing the process. Clear communications, proactive and friendly. I felt very supported throughout and Jennifer was the first to pick up the phone if there was any queries or delays - which is hugely appreciated. Superb service from Savills.

David · 21 March 2025

★★★★★ 5/5

Google

Emily and the team at Savills have been wonderful! We totally trusted Emily’s down to earth, honest advice and were really impressed by her knowledge of the housing market in North Yorkshire. She secured the sale of our house in an …

Lucy · 16 April 2025

★★★★★ 5/5

Google

Just recently sold a property with Savils. Can't recommend this estate agent enough.. the staff are amazing... always prepared to go that extra mile. Tanya and Charlotte were my main contacts, always ready to advise/help in any way they could. Charlotte in particular, goes over and above...she helped me with my purchase, moving forward, liaising with the other agent during negotiation.. Thank you so much!!

Janine · 18 April 2024

★★★★★ 5/5

Google

We bought our perfect family home through Savills and couldn't be happier with the professional and personal service. Jennifer Kendrew was our fantastic point of contact, always responsive, efficient and effective, going above and beyond at every step to guide us through the whole process. She skilfully and calmly managed everyone's expectations towards completion and kept things moving along. I would not hesitate to recommend Savills, and Jennifer in particular, to anyone buying or selling in the area.

Rose · 18 June 2023

★★★★★ 5/5

Google

Savills managed the sale of my apartment in central York, Tanya and Jennifer were both very professional, friendly and easy to deal with, they achieved a strong price and gave very good advice before and during the sale process.

Iain · 11 May 2025

★★★★★ 5/5

Google

Savills York has been a great agent to communicate with and buy our house near York with. Tom was great! He found us a property off market that matched all of our requirements. He clearly listened to my house preferences and got it right! Thank you again. We will use you as an agent if we ever need to sell however I think this house is the dream family home we have always been looking for!

Hannah · 18 June 2023

★★★★★ 5/5

Google

Where do I start ? Amazing is a good word for Savills estate agent, in particular a young lady called Jennifer kendrew, she worked so hard to make our dream come true. We purchased a period Victorian cottage in York. Jennifer supported throughout our journey day and night, with late important updates, chasing and following up on any enquiries. Jennifer is an absolute credit to Savills, Thank you Jennifer !

Paul · 21 September 2023

★★★★★ 5/5

Google

Jennifer was professional and friendly. We had regular contact throughout the process and this was really helpful. It was lovely that she called us to check in to see if we’d got settled 😊 …

Jane · 16 April 2025

★★★★★ 5/5

Google

We had a difficult house to sell and Emily went out of her way to help us with practical advice and support, always calm and positive. I’d definitely recommend her and Savills. Thanks Emily.

Sue · 16 April 2025

★★★★★ 5/5

Google

Brilliant service by Jennifer friendly but efficient kept me informed the whole process and made everything trouble free and easy. Tanya was also really good her enthusiasm for the house was infectious. Thank you

Anne · 12 April 2025

★★★★★ 5/5

Google

Spoke to Tom in the office who arranged very quickly for us to view a house they had just put on the market. Our house had sold & we were very specific with what we needed (basically 2 houses in 1) & we needed to move fast with the market being so buoyant. We viewed on the Saturday & decided there & then to put an offer in so I emailed Tom knowing full well the office was closed but hoping Monday morning our offer would go in & be accepted. Tom phoned us as soon as he was in the office & our offer was accepted that day. Great service, we had a few teething issues with moving dates etc & spoke to Ed a few times who also was very friendly & positive to us. 5* team & a very Happy family.

Sharon's · 18 June 2022