Trusted Agent profile · York

Mudd and Co York reviews

4.4

★★★★★ Great

1,007 reviews across 2 platforms

5 Peckitt Street, York, YO1 9SF, YO1 9SF

Mudd and Co's office in York, at 5 Peckitt Street, is rated 4.4 out of 5 across 1,007 reviews on two platforms, including 13 Google reviews rated 2.2.

Google logo

2.2 / 5

13

Reviews on Google

This office

Trustpilot logo

994

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the York office, from every platform, shown as written. First names only.

5/5

Trustpilot

Karen has been extremely helpful when reserving our new property at kingslaw gait nothing was too much trouble for her even when we changed plots she was so helpful.

Great customer service

Fred · 25 March 2024

Agent replied · 27 October 2024

Thank you for sharing the start of your experience with Barratt Homes. We’ll make sure Karen gets to see your great feedback! Please do come back and let us know more about your experience once your are in your new home!Kind regards, Charlotte.

5/5

Trustpilot

Great customer services and very…

Great customer services and very supportive

Alfred · 20 January 2024

Agent replied · 27 October 2024

Good afternoon,Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Ros

5/5

Trustpilot

Reserving a home

Customer service is excellent.

Customer · 28 February 2024

Agent replied · 27 October 2024

Good morning,Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Ros

5/5

Trustpilot

Excellent throughout

Excellent throughout, very helpful.

Customer · 23 February 2024

Agent replied · 27 October 2024

Thank you for taking the time to leave this review, it is very much appreciated here at Barratt Homes. Wishing you many happy years in your new home. Kind regards, Charlotte.

5/5

Trustpilot

Extremely helpful at the sales office

Extremely helpful at the sales office. Knowledgeable and practical.I hope the rest of sale goes through as well and that the build will be of high quality.

J · 7 January 2022

Agent replied · 27 October 2024

Thank you for taking the time to leave your experience with us so far. We wish you all the best for the rest of your journey into your new home. Please do come back and let us know more about your experience once you're settled in!Kind regards, Sam

5/5

Trustpilot

made life easy

made life easy, friendly , excellent service

Hassan · 23 October 2023

Agent replied · 27 October 2024

Thank you for taking the time to leave this review. We’re really pleased to hear of the service you received. Please do come back and let us know more about your experience once you're settled in! Kind regards, Charlotte

5/5

Trustpilot

Possible house purchase

Staff were polite and knowledgeable

Eric · 28 November 2023

Agent replied · 27 October 2024

Good morning,Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Ros

5/5

Trustpilot

Excellent sales team with great…

Excellent sales team with great knowledge

Customer · 13 October 2023

Agent replied · 27 October 2024

Good morning,Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Ros

5/5

Trustpilot

barratt new homes

jo and debbie sales advisers,very knowledgable

Anthony · 11 October 2023

Agent replied · 27 October 2024

Thank you for taking the time to leave this review, it is very much appreciated here at Barratt Homes. We will make sure Jo and Debbie she sees this, they will be delighted. Kind regards, Charlotte.

5/5

Google

Very helpfull staff especially Dawn on the phone. nothing to much for her. Many thanks

Sean · 25 March 2019

5/5

Trustpilot

great support along the journey

great support along the journey, determined and dedicated team

LP · 22 November 2024

1/5

Google

Sent me a bill for over £300 in unpaid service charges that I didn't owe! As usual for an agent, they take the money (for doing very little) but none of the responsibility. Edit: Once again, they have invoiced me for service charges that I simply do not owe! Their incompetence knows no bounds.

Ben · 11 October 2018

5/5

Trustpilot

Great service and support

Great service and support. So far very happy with the flat

Magda · 6 November 2021

Agent replied · 27 October 2024

Hi Magda. Thank you for taking the time to leave us a review, we are pleased to hear you are happy with your new home. We will pass on your feedback to the relevant team. Kind regards, Sam

1/5

Google

So unhelpful and zero communication skills

Ciara-May · 25 August 2024

5/5

Trustpilot

Excellent service

Excellent service, quick and easy process

Julie · 27 November 2021

Agent replied · 27 October 2024

Thank you for choosing Barratt Homes for your new home, we wish you many happy years of memories.Kind regards, Sam

5/5

Trustpilot

Sales advisor

Customer · 8 October 2026

Agent replied · 26 May 2026

Good afternoon. Thank you for taking the time to leave your review. We would like to pass this feedback onto the relevant team and Sales Advisor who looked after you so well. Unfortunately, we are unable to identify you and the Sales person from the information included in your review. Where we cannot identify a customer by their review, we will request that Trustpilot contact you on our behalf to obtain further details. To allow us to look into this further, please include your plot number, development name and contact details when responding to Trustpilot’s information request. Kind wishes, Charlotte.

5/5

Trustpilot

Great after service

Simon · 6 October 2026

Agent replied · 10 October 2026

Good morning, Simon. Thank you for taking the time to leave us a review. We are pleased to hear you have been happy with our after care service. Kind wishes, Isla.

5/5

Trustpilot

Everything is good

Dissanayake · 5 October 2026

Agent replied · 10 October 2026

Good morning, Thanks for sharing your review! Best wishes, Ros

5/5

Google

Great company, pleased to work with them.

Balazs · 23 March 2024

1/5

Google

The man I spoke too was rude and unhelpful didn't point me in the right direction of who I needed too phone next! Spoke to me in a sarcastic tone terrible customer service will not be phoning these people again!

Nicole1 · 24 March 2020

5/5

Trustpilot

My experience with Syra a sales representative was excellent

Hi

Wisdom · 26 May 2026

Agent replied · 26 May 2026

Good afternoon Wisdom. Thank you for taking the time to leave a review and we are so happy to hear that you have been so well looked after by Syra. We will ensure your feedback is sent onto the local team and wish you many happy years in your new home. Kind regards, Beth.

5/5

Trustpilot

Good service

Murad · 8 May 2026

Agent replied · 26 May 2026

Good evening, Thank you for your lovely review! Kind regards, Ros

5/5

Trustpilot

Sean is the best.

Customer · 15 March 2026

Agent replied · 27 October 2024

Good evening. We appreciate the kind words and are so glad you had a great experience with Sean. Kind wishes, Isla.

5/5

Trustpilot

Great service

Mr · 21 December 2025

Agent replied · 22 December 2025

Good morning Gary. Thank you for taking the time to leave this review, and for your brilliant feedback! Best wishes, Sam

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Mudd and Co's Google reviews
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