Every review we hold for the York office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHighly recommend
Good communication, being kept in the loop, friendly, professional staff.
Joanne · 23 August 2024
Agent replied · 27 October 2024
Thank you for taking the time to leave a review of your experience with us so far. We wish you all the best for the rest of the journey into your new home. Please do come back and let us know more about your experience once your are in your new home!Kind regards, Charlotte.
★★★★★ 5/5
TrustpilotSmooth experience from start to finish…
Smooth experience from start to finish and we are in the house of our dreams
Inga · 28 May 2024
Agent replied · 27 October 2024
Hi Inga. Thank you for taking the time to leave this review. We’re really pleased to hear of the service you received. Wishing you many years of health and happiness in your new home. Kind regards, Sam
★★★★★ 5/5
TrustpilotSales advisor are inteligent
The experience was smooth and understandable. The details was explained and makes it more interesting to move in ASAP
Florence · 11 March 2024
Agent replied · 27 October 2024
Thank you for taking the time to leave this review, it is very much appreciated here at Barratt Homes.We wish you all the best for the rest of the journey into your new home. Please do come back and let us know more about your experience once your are in your new home!Kind regards, Charlotte.
★★★★★ 5/5
TrustpilotSeamless Mortgage Process with Outstanding Staff Support
The process was seamless, and the staff members were consistently supportive throughout.
Sunday · 19 July 2024
Agent replied · 27 October 2024
Thank you for taking the time to leave this review, it is very much appreciated here at Barratt Homes.Wishing you many happy years in your new home. Kind regards, Sam
★★★★★ 5/5
TrustpilotThe staff have all been happy to help
The staff have all been happy to help, and to try to get me the best deal they can.
Simon · 8 March 2024
Agent replied · 27 October 2024
Thank you for sharing the start of your experience with Barratt Homes. We’ll make sure the team gets to see your great feedback! Kind regards, Charlotte.
★★★★★ 5/5
TrustpilotKieran at the Huntingtower site has…
Kieran at the Huntingtower site has been a pleasure to deal with and made the process easy
Alistair · 15 April 2024
Agent replied · 27 October 2024
Good morning,Many thanks for taking the time to leave this review. We’re really pleased to hear of the service you received. We’ll make sure Kieran gets to see your great feedback! Kind regards, Ros
★★★★★ 5/5
TrustpilotKirsty and Vicky in the sale's office…
Kirsty and Vicky in the sale's office were really professional and knew everything that we asked
Glenis · 30 April 2024
Agent replied · 27 October 2024
Good morning,Many thanks for taking the time to leave this review. We’re really pleased to hear of the service you received. We’ll make sure Kirsty and Vicky get to see your great feedback! Kind regards, Ros
★★★★★ 5/5
TrustpilotGreat customer service and advice
Great customer service and advice. Knowledgeable
JB · 17 October 2024
Agent replied · 27 October 2024
Thank you for taking the time to leave this review. We’re really pleased to hear of the service you received. Wishing you many years of health and happiness in your new home. Kind regards, Sam
★★★★★ 5/5
TrustpilotBoth Shelby and Megan are very helpful…
Both Shelby and Megan are very helpful and friendly
Mrs · 30 August 2024
Agent replied · 27 October 2024
Thank you for sharing the start of your experience with Barratt Homes. We’ll make sure Shelby and Megan get to see your great feedback! Kind regards, Charlotte.
★★★★★ 5/5
TrustpilotEffective communication and kind…
Effective communication and kind reception of the staff we came in contact with. All of them are Marvelous!!!
SPOTLESS · 20 March 2024
Agent replied · 27 October 2024
Many thanks for taking the time to leave this review. We’re really pleased to hear of the service you received. We’ll make sure the team gets to see your great feedback! Kind regards, Charlotte.
★★★★★ 5/5
TrustpilotFriendly helpful informative and good…
Friendly helpful informative and good at listening.
Jen · 30 September 2024
Agent replied · 27 October 2024
Hi Jen. Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Sam
★★★★★ 5/5
TrustpilotVery helpful and informative staff
Very helpful and informative staff. Very approachable.
Karen · 29 September 2024
Agent replied · 27 October 2024
Hi Karen. Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Sam
★★★★★ 5/5
TrustpilotVery informative staff
Very informative staff, patient with customers and very hospitable. Advices on very practical aspects of furnishing your new home!
Customer · 25 February 2024
Agent replied · 27 October 2024
Thank you for taking the time to leave a review of your experience with us so far. We wish you all the best for the rest of the journey into your new home. Please do come back and let us know more about your experience once your are in your new home!Kind regards, Charlotte.
★★★★★ 5/5
TrustpilotBrilliant service
Brilliant service, so helpful and informative.
Sharon · 14 October 2024
Agent replied · 27 October 2024
Hi Sharon. Thank you for taking the time to leave this review. We’re really pleased to hear of the service you received. Wishing you many years of health and happiness in your new home. Kind regards, Sam
★★★★★ 5/5
TrustpilotBrilliant company.
Lovely staff, always keep you in the loop and as a first time buyer they made my experience stress-free.
Sarah · 23 February 2024
Agent replied · 27 October 2024
Thank you for taking the time to leave this review and congratulations on your first home! We'll pass your great feedback onto the team. Kind regards, Charlotte.
★★★★★ 5/5
TrustpilotVery friendly and easily approachable…
Very friendly and easily approachable for any doubts. You are the best 👍
Shini · 14 June 2024
Agent replied · 27 October 2024
Thank you for your valuable feedback, Shini, it is very much appreciated! We wish you many happy years in your new home. Kind regards, Sam
★★★★★ 5/5
TrustpilotGood Service
The staffs gives a clear information in details and a very good customer service!
Yau · 25 May 2024
Agent replied · 27 October 2024
Thank you for taking the time to leave this review. We’re really pleased to hear of the service you received. Wishing you many years of health and happiness in your new home. Kind regards, Sam
★★★★★ 1/5
TrustpilotStill no response from Barratts
Still no response from Barratts - When will they take responsibility and ownership of their behaviour - They have had 5 days to response, but radio silence again!Barratts I'm still waiting to experience your excellent customer service...You have my contact details - When will you be contacting me to discuss next steps?
Ww78 · 25 January 2024
★★★★★ 5/5
TrustpilotBethany
Bethany, the Sales Rep, was very helpful and efficient.
Mr · 19 August 2024
Agent replied · 27 October 2024
Thank you for sharing the start of your experience with Barratt Homes. We’ll make sure Bethany gets to see your great feedback! Kind regards, Charlotte.
★★★★★ 5/5
TrustpilotCare and attention to detail
Care and attention to detail, pleasant very helpful atl all time and I hope that will continue.
Mrs · 25 March 2024
Agent replied · 27 October 2024
Thank you for taking the time to leave this review, it is very much appreciated. We will pass on your feedback on to the team. We wish you many happy years in your new home. Kind regards, Charlotte
★★★★★ 5/5
TrustpilotFriendly and knowledgeable sales staff
Friendly and knowledgeable sales staff.
Adam · 21 October 2024
Agent replied · 27 October 2024
Hi Adam. Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Sam
★★★★★ 5/5
TrustpilotKept up to date all the way through
Kept up to date all the way through Really happy in my new home 😊
Keith · 2 May 2024
Agent replied · 27 October 2024
Hi Keith. Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Sam
★★★★★ 5/5
TrustpilotFantastic staff
Fantastic staffCouldn’t be more helpful
Derek · 19 October 2024
Agent replied · 27 October 2024
Hi Derek. Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Sam
★★★★★ 5/5
TrustpilotChloe and Mo
Chloe and Mo made the purchase of our house smooth and trouble free
Rebecca · 7 June 2024
Agent replied · 27 October 2024
Hi Rebecca. Many thanks for taking the time to leave this review. We’re really pleased to hear of the service you received. We’ll make sure Chloe & Mo get to see your great feedback! Kind regards, Sam
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.