Trusted Agent profile · York

Linley & Simpson York reviews

4.6

★★★★★ Excellent

2,943 reviews across 2 platforms

2 Low Ousegate, York, YO1 9QU

Linley & Simpson's office in York, at 2 Low Ousegate, is rated 4.6 out of 5 across 2,943 reviews on two platforms, including 798 Google reviews rated 4.4.

Google logo

4.4 / 5

798

Reviews on Google

This office

Trustpilot logo

2,145

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the York office, from every platform, shown as written. First names only.

2/5

Google

Rating only, no written review.

Marcel · 1 October 2022

Agent replied · 1 October 2023

Thank you for this amazing review Marcel! Its great to hear that Tom is doing such a great job and we will be sure to pass this on to him and congratulate him! Have a lovely day

5/5

Google

Rating only, no written review.

Bogdan · 1 October 2022

5/5

Google

Rating only, no written review.

Corina · 1 October 2022

Agent replied · 1 October 2023

Thanks for the 5 stars!

1/5

Google

Rating only, no written review.

Rose · 1 October 2022

Agent replied · 1 October 2023

Thank you for your feedback, a 1-star experience is not what we expect for our customers. We’d like the opportunity to make this right and ask that you email us at feedback@linleyandsimpson.co.uk with further details about your experience. Many thaks Salena West Customer Service Manager

4/5

Google

Rating only, no written review.

John · 1 October 2022

Agent replied · 1 October 2023

Thank you for leaving us a 4 star rating, we would welcome any feedback you have and would ask that you email me at feedback@linleyandsimpson.co.uk Many thanks Salena West Customer Service Manager

2/5

Google

Rating only, no written review.

Joanne · 1 October 2022

4/5

Google

Nice customer care

Maryann · 1 October 2022

Agent replied · 1 October 2023

Thank you for taking the time to leave us a review!

1/5

Trustpilot

Rubbish customer service arrogant staff

Rating only, no written review.

Ben · 22 September 2022

5/5

Google

Rating only, no written review.

Corina · 24 August 2022

Agent replied · 23 August 2024

Thanks for the 5 stars!

1/5

Trustpilot

extremely rude

Rating only, no written review.

Muhab · 7 July 2022

2/5

Google

Rating only, no written review.

László · 1 October 2021

2/5

Google

Rating only, no written review.

Michael,Wife · 1 October 2021

Agent replied · 1 October 2023

Thanks for the review, I am sorry to see you only rated us 2 stars. Can you contact us to see if we can rectify this? Regards Leon Green Customer Service Manager

4/5

Google

Rating only, no written review.

Zubair · 1 October 2021

1/5

Google

Rating only, no written review.

Norman · 1 October 2021

3/5

Google

Rating only, no written review.

Kam · 1 October 2021

1/5

Google

No comment

Elvena · 1 October 2021

Agent replied · 1 October 2023

Thank you for your feedback, a 1-star experience is not what we expect for our customers. We’d like the opportunity to make this right and ask that you email us at feedback@linleyandsimpson.co.uk with more details.

5/5

Google

Excellent

Abdu · 1 October 2021

1/5

Google

Rating only, no written review.

Mc · 1 October 2020

3/5

Google

Rating only, no written review.

Josh · 1 October 2020

1/5

Google

Rating only, no written review.

Chris · 1 October 2020

Agent replied · 1 October 2023

Hi Chris, I cannot find your details in our system for York. Can you let me know if we can assist further? Leon Green Customer Service Manager

1/5

Google

Rating only, no written review.

Kirk · 1 October 2020

Agent replied · 1 October 2023

Hi Kirk, Thank you for the review. I am sorry your experience hasn't met our usual high standards, we do pride ourselves on first-class service and it appears that has not happened here. If you want me to look into this further then please let me know leong@linleyandsimpson.co.uk Leon Green Customer Service Manager

1/5

Google

Rating only, no written review.

Michael · 1 October 2020

Agent replied · 1 October 2023

Hi Michael, Thank you for your review. Unfortunately we cannot locate you with the information provided. Can you give us more detail or email leong@linleyandsimpson.co.uk if we can help you any further Leon Green Customer Service Manager

1/5

Google

Rating only, no written review.

Alexandra · 1 October 2020

Agent replied · 1 October 2023

Hi Alexandra, I cannot find any customers of ours under your details? Can you possible get in touch and let us know your details so we can help? leong@linleyandsimpson.co.uk

1/5

Google

Rating only, no written review.

Gail · 1 October 2020

Agent replied · 1 October 2023

Hi Gail, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We pride ourselves on first-class service and I am sorry you feel you haven't received this. Please feel free reach out to LeonG@linleyandsimpson.co.uk with any further comments, concerns, or suggestions you wish to share. Leon Green Customer Service Manager

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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