Trusted Agent profile · York
★★★★★
819 reviews across 3 platforms
Apollo House, Eboracum Way, York, YO31 7RE, YO31 7RE
Hunters's office in York, at Apollo House, is rated 3.1 out of 5 across 819 reviews on three platforms, including 265 Google reviews rated 4.5.
265
Reviews on Google
This office
18
Reviews on Facebook
Business-wide
536
Reviews on Trustpilot
Business-wide
Every review we hold for the York office, from every platform, shown as written. First names only.
5/5
GoogleI rented a house through hunters and after all the bad press estate agents get I was expecting the worst! Turns out hunters are an efficient friendly company and they go out of their way to sort things out. They have helped me enormously. Big thanks to the lettings team 😃 …
1/5
TrustpilotDid not turn up for appointment
Did not turn up for appointment for the house valuation Did not aswere the phone at local office (Kendal)kept me waiting for fifteen minutes then tranfered me to answere phonehead office promised call back none happened
1/5
TrustpilotDO NOT USE!
DO NOT USE!! Send threating letters to older people who do not owe them money after they've not even sold their house for them, disgusting behaviour. I would give 0 stars it it was possible.
1/5
TrustpilotPortishead Branch - lack of communication, rude staff
Hunters sales progresses are terrible at progressing sales! They fail to respond to any emails and when they do they are simply rude. The least pro-active people ive had to deal with before, i would not reccomend
1/5
TrustpilotAbsolute clowns
Absolute clowns! Always have a attitude, never want to sort any issues with the property. I left the property 2 month ago and they aren't releasing my deposit, talking about damage when I have emails from them accepting it wasn't my fault. Avoid!
5/5
GoogleCharlotte delivered a professional yet friendly approach to guiding me through my property let. From beginning to end I felt supported and informed. Ive been through hunters before and they have found great tenants for me.Thanks HuntersPositiveResponsiveness, Quality
1/5
TrustpilotThey are rude and unprofessional.Didnt…
They are rude and unprofessional.Didnt come up after giving appointment .Reviews on google are fake .
4/5
GoogleHunters have proven to be a great choice for letting our property through. They are responsive, efficient and professional. If we ever have any queries they respond in a timely manner and deliver a great link between us and our tenants.PositiveResponsiveness, Professionalism
1/5
GoogleUnprofessional service. Booked viewing and I didn't even go to work. We are standing outside the property for 20 minutes when we called them, they said its sold. No communication.
5/5
GoogleWe recently purchased a property in York via Hunters and found them to be very helpful especially with regards to pushing the Vendor's solicitors to respond to queries and ensuring exchange and completion occurred to plan.PositiveResponsiveness, Professionalism
1/5
TrustpilotAllowing gazumping
Allowing gazumping. Awful estate agents. Won’t be using again. STAY AWAY
1/5
TrustpilotWorse experience with estate agents.
Worse experience with estate agents.Scamers, directors own many houses and rent them.You'll definitely have issues with taking back your deposit.Totally don't recommend.🤮
1/5
TrustpilotContacted regarding a property I was…
Contacted regarding a property I was interested in viewing, the lady who took the call was extremely rude and dismissive. never again.
1/5
TrustpilotTerrible agents
Terrible agents. All talk. Estate agent Aysima promises viewings on properties and never delivers. Avoid.
5/5
GoogleSale of property: Hunters have been very professional, very efficient and very nice people! Would highly recommend. Thank you in particular to Oli and Louise who were brilliant
5/5
GoogleWe are really grateful to Annie (Lettings Property Manager) for the way she has dealt with our recent lettings experience. She is professional and courteous and ensured that any problems we had were resolved quickly.PositiveProfessionalism
5/5
TrustpilotThey were all fabulous and very helpful…
They were all fabulous and very helpful would highly recommend 💯
1/5
TrustpilotI had an interest in a property they…
I had an interest in a property they had recently advertised to rent, to be told by there letting agent they had no appointments available to view the property for the foreseeable future, This is apathetic Sunderland branch.
5/5
GoogleI spoke with Vanessa over the weekend about properties and their potential. She was extremely helpful ! She had a wealth of knowledge to point me in the right direction with my queries. Highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotBest agency I’ve had so far!
Hunters dewsbury have been nothing but helpful and professional throughout my tenancy. Ashraf the manager has helped me a lot during this process and I couldn’t be more thankful for it, great trust and rapport built.
1/5
TrustpilotCalled to enquire about a property…
Called to enquire about a property today 15/03/2021. Shut down at every sentence despite speaking in a friendly way. Awful telephone manner from the lady on the phone. Really put off renting from Hunters now.
1/5
TrustpilotA poor company no management skills
A poor company no management skills. Don't look after property's for tenants or owners. Take your money but dont do there job.
5/5
TrustpilotHighly recommend Hunters Lee
Vikram and Serhan are really nice, responsive and professional. The whole process was smooth and straightforward. Many thanks for your help - really appreciate it! Keep up the great work!
1/5
GoogleNot the service you would expect.
Dear Mr Leigh, We have just checked our database and can see that you are registered with our Hunters office in Wetherby. We are sorry if you feel that the service you received was below your expectations, we at Hunters take customer service seriously. Our Wetherby office who your concerns were in connection with endeavoured to deal with the issues you raised in a professional and timely manner in which you have accepted a gesture of good will without obligation or acceptance of the issues raised. We wish you all the best in the future and please do contact the Wetherby office if there is anything further you wish to discuss. Kind regards Hunters York
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