Martin & Co Yeovil reviews

★★★★★ 5/5

Google

Caro and her team have recently completed the sale on my parents property. From the initial valuation through to completion the service has been professionally handled with clear communication throughout the whole process. …

Emma · 1 August 2026

★★★★★ 5/5

Google

We've not let our house before so were a little unsure of what might be in store for us. We need not have been concerned as Erin and her team were always there to guide and assist. Full marks and definitely would let through Martin & Co again.

Alan · 22 June 2025

★★★★★ 5/5

Google

I bought a property through Martin &Co in late June 25. All i can say is Caro was 'Simply the best'. Nothing was too much trouble, chased solicitor where required. If I'd known how good they were, i would have marketed my property with Martin & Co. If i sell again, they will be the only agent i would use... Highly recommended, don't go anywhere else......

Peter · 28 October 2025

★★★★★ 5/5

Google

My experience with Martin & Co has been extremely positive from start to finish. Julie was extremely helpful at all times with help with the letting process. Thank you

Ian · 15 August 2026

★★★★★ 5/5

Google

Absolutely amazing to work with, they supported us through the entire application process, had clear assistance for us as we are international and had no knowledge of living in an older English home. Caro, Kelly, Liam, Inga and Julie have helped us with everything from making sure I understood the recycling (completely different!!), oil (we really had no idea!!!) and even just being a call away to help with general questions. Highly recommend working with these awesome professionals.

Jessica · 8 August 2026

★★★★★ 5/5

Google

I used Martin & Co (and their predecessor) for almost 15 years for letting, and found them to be very helpful, responsive & professional. On selling the property this year, I also chose them. Although the sale process was protracted & somewhat painful (not the fault of Martin & Co) - Caro was excellent at keeping me updated and doing many things not in the "brief" to move the sale forward to a final conclusion.

Gus · 11 July 2025

★★★★★ 5/5

Google

Caro Paine has been super impressive with the sale of our property. She is professional, efficient, communicative, very knowledgeable and most of all human! Highly recommend.

Christabel · 22 August 2026

★★★★★ 5/5

Trustpilot

Caro went above and beyond to help me…

Caro went above and beyond to help me comfortably navigate the complex world that is selling a house! She took the stress out of the process with her reassurance and patience and offering lots of cups of tea! She’s experienced and kind and her and Liam did all they could to get my house sold quickly and to the right buyer! Thanks Caro

Jade · 6 October 2025

★★★★★ 5/5

Google

Absolute 5 star experience with Caro at Martin's, without her support & tenacity we would still be waiting to exchange!! Thanks Caro, you are a star!! X

Lisa · 22 July 2026

★★★★★ 5/5

Trustpilot

What a wonderful person Caro is

What a wonderful person Caro is. Not only is she extremely professional she’s also a lovely person to work with. It was an absolute pleasure dealing with her during my house sale!!! Take note Martin and Co you must keep this lady as she is an asset to your company!!! It’s very obvious Caro enjoys the position she’s in and it comes across so well!!! Thank you Caro. Steve Hayward.

Stephen · 14 July 2025

★★★★★ 5/5

Google

Martin & Co. are professional, courteous and trustworthy. Julie has been a star in helping me during my rental journey! Highly recommend them.

Ashyka · 8 August 2026

★★★★★ 5/5

Google

I wanted to take a moment to express my gratitude for the exceptional service you provided throughout the process of purchasing my home. From start to finish, your team was professional, knowledgeable, and incredibly helpful. Caro Paine was an absolute star! You made what could have been a stressful experience much smoother with your guidance, clear communication, and prompt responses to all of my questions. I truly appreciate your efforts in helping me find the right property and assisting with every step of the process. I will not hesitate to recommend your agency to others looking to buy a home, and I’m very grateful for all of your hard work. Thank you once again for your support!

Manjumol · 5 February 2025

★★★★★ 5/5

Google

We had the pleasure of working with Caro at Martin & Co during our recent attempt to sell our home. Although we ultimately did not sell, the professionalism and personable approach displayed were truly commendable. From our initial consultation to the very end, Caro was consistently thorough, communicative, and supportive. What stood out the most was their commitment to making every effort possible to find a buyer. They provided detailed market analyses, hosted numerous viewings, and highlighted our property’s appeal. They made the entire process more enjoyable with their friendly demeanor and personalised attention. We are grateful for their dedication and highly recommend Caro and Martin & Co to anyone looking for a professional and personable estate agent who goes above and beyond.

Catherine · 5 February 2025

★★★★★ 5/5

Google

Buying a house through Martin & Co was great. Caro was amazing in helping us as first-time buyers. She was super approachable and always quick to respond whenever we needed help or had questions. The whole process felt so much easier thanks to her support. Highly recommend!

Rick · 13 January 2026

★★★★★ 1/5

Google

❌❌STAY AWAY❌❌ ABSOLUTELY WORST LETTING AGENT‼️ If I had the option to give them 0 stars, I would definitely. Since I started living at their rental house I have had to face issues after issues. Starting with them mentioning not to use any external heaters as their houses have auto on/off heating system. But the radiators always seemed to be off/not heating at all. This was not just mine but even other tenants in the house had the same issue for months. Most of my winter nights were awful with no heating in the house. Secondly, we had electricity issues for days, being specific we had to live under darkness for more than a week. Irregular kitchen cleaning is a day all topic TBH. Finally when I planned to move out the house I was mislead with the dates and I had to pay for the days I wasn’t living at there property. After all this I was expecting my deposit to be returned in a proper manner. Well well well i should have not been surprised. They mailed me with illogical pricing for cleaning and asked me to pay twice the deposit. Which I didn’t and went through DPS (Deposit Protection Service). I’m now happy to have my deposit back. I HIGHLY RECOMMEND TO USE DPS IF YOU FIND YOURSELF TRAPPED WITH THEM AWAITING FOR YOUR DEPOSIT

Rohan · 3 August 2025

★★★★★ 1/5

Google

WORST LETTING AGENTS IN THE UK. STAY AWAY!!! I was renting a place with them since September in one of their extremely overpriced shared accommodation. Since the viewing, they were dishonest or misleading in their communication with me and other tenants. Eg. Telling me that the house had a TV License, while telling another tenant that «someone living there might have bought one» months after I moved in. Saying everything is included in the rent- but charging the tenants for using the dryer. When I asked at the viewing how much the dryer would charge, he said no more than £1, which was just another lie to add to the pile. Sharon Leandor and Elaine Cammidge Not responding to emails about mold, foul smell from the shower, or other complaints like the heating not working or being barely emitting any heat in the Winter. When forced to respond when I chased them they just told me that there was nothing to do or I am expecting too much of them. It was clear since day 1 that the people at Martinco have Abseloutly no understanding of their own property or how to manage their clients. To make this whole matter worse, when I wanted to leave this house as I was tired of the WORST service of my life they charged me a letting fee of around £150 which I found strange since my housemates was charged about £90. Then topping all of this off, I was informed that the deposit money would come back to me within 2-3 weeks at MAX. Its now been 5-6 weeks after chasing them twice all I have got has been a report from Andy Spencer, without follow up and a phone call from Elaine Cammidge- ACCUSING ME, of stealing things from the property without any evidence and an empty promise of following up my deposit for today. I have never in my life had to deal with such awful service. And I hope the ones reading this are keeping their distance especially when renting.

Islin · 10 July 2025

★★★★★ 5/5

Google

We recently sold our house and I can't speak highly enough of Caro and Liam. From valuation through to completion, the service was impeccable. Their communication levels exceeded all expectations, the persistence and resilience in chasing a slow moving chain was invaluable and we truly believed they had our best interests at heart. All-in-all, a very personable, professional service - would highly recommend.

Craig · 15 August 2026

★★★★★ 5/5

Google

Martin & Co, Yeovil have been my Letting Agent for many years now. I have always found them to be professional, well organised, fair to both landlord and tenant, and offer a very personal, hands-on service. This is important in today's lettings market where many other agents contract out so much of their services and lose touch with their properties, landlords and tenants. Martin & Co recently also handled the sale of a property extremely well too, keeping me in touch at each stage of the process. Well done Martin & Co - Emma, Andy, Caro and all the team - you have a very satisfied customer here!!

Sally · 29 November 2024

★★★★★ 1/5

Facebook

Absolutely horrific letting agency! The majority of the staff are rude, incompetent, obnoxious and completely useless. We have had nothing but hassle and drama throughout our 2 years with them. Thank god we have now parted ways. They are unable to get anything sorted or help in any which way and when you try to pull them up on this, they are just completely dismissive and rude. Even Emma herself is very quick to defend her staff without looking into the issues and her outlook is basically if you don’t like it then tough. She also employs her husband to carry out unsafe work on properties and charges a ridiculous amount of money for him to do so. Ripping people off left right and centre, especially vulnerable elderly people. This is by no means defamation of character as I have all the evidence needed to support my allegations. STAY CLEAR OF MARTIN & CO YEOVIL!!

Jade · 24 November 2022

★★★★★ 5/5

Google

I have used Matin & Co Yeovil for the past 12 years, firstly letting my property and recently to sell it. Emma was brilliant in getting tenants when needed and dealing with the contracts, Andy was excellent dealing with the property maintenance and inspections, which took a lot of the stress away myself and now Caro who was excellent in dealing with the sell, chasing solicitors and making sure the sell went through as quickly as possible, so i did not incur unnecessary costs. They really are a top professional firm and I would have no hesitation in recommending them to anyone else.

Sue · 15 November 2024

★★★★★ 5/5

Google

Had a great service from Martin & Co. Caro was brilliant, and helped us all the way in selling our property in Yeovil. She was unstoppable in keeping everyone on track and was very supportive with any queries that we have had. Thank You for a great experience. Jurate & Nick.

Jurate · 23 October 2025

★★★★★ 5/5

Google

This is a 5 star review for Pete Higgings, the maintenence man, spesifically. In terms of the general property and helpfulness of Martin & Co, we are fairly happy with the service but feel the place was not given to us in as clean of a standard they may expect once we leave. However, we plan to improve on and keep the property in good order as we continue to live here. I am writing a review because while we have had quite a few issues in the house that have needed sorting (blocked drains, old broken taps, bad wiring in the shower and a corroded pipe behind the kitchen sink) Pete was wonderful in working all day (and some of hte next morning) to sort all of this for us and is generally a lovely and very capable man who we cannot thank enough for his hard work on the improvements. Martin & Co are lucky to have such a wonderful employee and while we hope to have no more issues we look forward to seeing Pete again if we do.

Jemma · 6 November 2022

★★★★★ 5/5

Google

I've worked alongside Erin and her team for several years now and she has my complete faith in being able to match the perfect tenants for our homes. Look no further if you're in the market for a letting agency!

COBBERTS · 28 February 2025

★★★★★ 5/5

Trustpilot

House move

A truly personalised and professional service provided by experienced, friendly staff. Caro and her team were with us every step of the process providing helpful advice and guidance linking all involved parties.

William · 2 April 2026