5/5
TrustpilotSales consultant Keli Viana
Sales consultant, Keli Viana was amazing throughout the process, very helpful and on top of everything.
Trusted Agent profile · Yate
Andrews Yate reviews
★★★★★
2,150 reviews across 2 platforms
84 Station Road, Yate, BS37 4PH, BS37 4PH
Part of Andrews, see every office.
Andrews's office in Yate, at 84 Station Road, is rated 4.9 out of 5 across 2,150 reviews on two platforms, including 152 Google reviews rated 4.8.
Reviews
Every review we hold for the Yate office, from every platform, shown as written. First names only.
Trustpilot4/5
Google4 stars because there's always room for improvement, but I have been very satisfied so far with our dealings with Andrews in Yate. The 3 other reviews seem to be rather unfair. We are buying a property through Andrews and they have been nothing but helpful so far. Nick, the mortgage advisor affiliated with Andrews, has been very friendly, approachable and willing to answer any silly questions we have had as first time buyers. Lisa, with whom we have had most dealings is also very friendly, quick to respond to any queries we have and also very helpful in chasing up any information which she does not know off-hand. Only good things to say so far - which is more than we can say for Let's Move in Emersons Green.
Agent replied · 24 October 2024
Hi Noel, thanks for the review. We’re so pleased that we were able to assist and have such great feedback from your review, many thanks for taking the time
5/5
TrustpilotVery happy with shamiya it’s the second…
Very happy with shamiya it’s the second time she showed us a flat her speech and just the way she is answering the questions is amazing would recommend 100% if you are looking for a home!!
Agent replied · 28 October 2024
Thank you, Mihaela. We're delighted to hear about the positive experience you had on your viewings with Shamiya.
5/5
TrustpilotAndrews Raigate team have been amazing…
Andrews Raigate team have been amazing from the start of our search for our own place, Isaac was always very helpful and always we kept a good communication. Thank you we love our new place.Regards,Jackie and Courtney
5/5
GoogleHannah was very helpful in dealing with my property viewing and having my offer accepted, acted promptly and communication was excellent!PositiveResponsiveness, Professionalism
Agent replied · 24 October 2024
Thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move and everything that entails.
5/5
TrustpilotBuying my first home with Andrews
Buying my first home with Andrews, they have all been very helpful, with every step of the process, they have helped with the solicitors and chased when needed, they have kept me informed with whats going on throughout. I used the keynsham branch and am very happy with there service
Agent replied · 28 October 2024
Hi Ash, thank you for the review, brilliant to see you had such a positive experience, we know it can be a daunting and stressful time so it's great to see the team in Keynsham were on hand to keep you in the loop and pushing everything through for you. We hope you are settled into your new home. Thanks, Rhys.
5/5
TrustpilotVery professional company with quality …
Very professional company with quality agents.I have been dealing with Shannon and Dan which they helped us to view a property very quick in just about few hours after enquiring.Highly recommended this agency,been very pleased.
Agent replied · 28 October 2024
Thank you, Florina! We're thrilled to hear that Shannon and Dan provided you with prompt and professional service. Your recommendation means a lot to us!
5/5
GoogleGreat service in selling our house, had a few hiccups along the way but Stuart sorted everything out for both of us quickly and efficiently, all in all very Happy with Andrews.
Agent replied · 24 October 2024
Hi Wendy, thank you for sharing your experience with us, it's so great to see that Stuart was able to keep everything ticking along for you, we know he will really appreciate seeing your review. Thanks again, Rhys
5/5
TrustpilotHad two fantastic viewings today by…
Had two fantastic viewings today by Nancy Henley really helped us out with what we were looking for, went above and beyond to get us all the information we needed. Recommend and took the time to show us another Andrews property that was in our market Really recommend
Agent replied · 28 October 2024
Hi Keith, thank you for your five star review on both TrustPilot and Google! Fantastic to hear Nancy has been a massive help on your property search and went above and beyond for yourself! Thank you for the recommendation too and all the best, Laura.
5/5
TrustpilotVery impressed with our Property …
Very impressed with our Property Manager Louise. She is very professional and knowledgeable, always prompt and efficient in responding to our requests. An excellent link between ourselves and the Tenant which means the Tenancy runs smoothly.
Agent replied · 28 October 2024
Thank you, Maria. It's great to hear such positive feedback about your experience with Louise. We'll pass on your kind words to her.
5/5
TrustpilotGood communication
I worked with Junior and he kept me up to date with all the required information before our viewing appointment, was punctual, and knowledgeable about the property. Ultimately it wasn’t the right flat for me, but the viewing experience was positive.
5/5
TrustpilotAndrew’s have dealt with a property sale
Andrew’s have dealt with a property sale for us which has just completed. At all times through the process the were very professional and kept us informed of the sale progress. We would definitely recommend them to others.
Agent replied · 28 October 2024
Hi Paul, thank you for taking the time to write us a positive five star review! Amazing to see that our team have been able to guide you through the sale process and kept you updated throughout. Thanks for the recommendation too and all the best for the future, Laura.
5/5
TrustpilotGreat attitude and knowledge from all…
Great attitude and knowledge from all staff at Andrews, especially Shannon and our agent Paul. Very clear, helpful information and communication from all of the team. Very prompt when returning calls/emails which made me feel less stressed and worried.
5/5
GoogleI have been extremely impressed with the whole team at andrews yate. They are very efficient with excellent communication and very active in moving the sale along. Nothing is too much trouble for them. Their mortgage service has made the process stress free. I would definitely use andrews yate again for any future sale or purchase. They are all extremely friendly.
Agent replied · 24 October 2024
Hi Petina, thanks for sharing your experience with us and it's great to hear that it has been a very positive one.
5/5
TrustpilotSelling my house through Andrews was…
Selling my house through Andrews was such an easy pleasant experience. They were very professional and approachable and kept me in the loop at all times. Amy was very friendly and helpful and I would highly recommend them.
5/5
TrustpilotV happy with my property mgmt
Jennifer Jones manages my property and she is absolutely brilliant - reliable, professional, helpful...everything you'd hope for from a property manager. I have been with Andrews for years and have been very happy with their service, communication and staff. Thank you very much!
Agent replied · 28 October 2024
Thank you for the five star review. We know Jennifer works really hard to solve any issues that may arise during a tenancy, great to see she's been delivering a service to you and for your continue trust in Andrews over the years. Thanks again, Rhys
5/5
GoogleThe Team at Andrews of Yate have given us exemplary service as purchasers over what has been quite a protracted experience. We would have no hesitation in using their services again or recommending them to others. I would say that in the day-to-day process of buying a house, they proved more knowledgeable, useful and proactive than our own Solicitor. A friendly and helpful office that kept us fully informed throughout. Thank you all.
Agent replied · 24 October 2024
Thank you for your 5 Star review Peter, we appreciate your feedback and glad you've experienced such friendly and helpful service from us and we hope if you ever need us again in the future we loo forward to being able to assist.
5/5
TrustpilotCommunication is Key
Lisa-Marie provided great guidance, support and communication throughout the buying process. Without this the whole process would've been a great deal more painful. Definitely would recommend to anyone else in the process.
Agent replied · 28 October 2024
Thank you, Ian! We're thrilled to hear Lisa-Marie made your buying process smooth and enjoyable. Your recommendation means a lot to us!
5/5
TrustpilotEmma from the Bear Flat branch
Emma was very professional and reassuring during our rather lengthy conveyancing process. We were in a rather lengthy chain and Emma made sure we were well informed at every stage. Many thanks Emma! We would highly recommend Andrews. Alice and David.
5/5
TrustpilotEasy to get hold of, keep you updated!
Very contactable, they keep you up to date on progress, and are generally very easy to deal with. If they say they will find something out for you, they will, and they’ll get back to you asap with an Answer. This goes for all the team, Matt, James, Isaac!
Agent replied · 28 October 2024
Hi Joe, fantastic to read such a positive review for the team in Reigate, we really appreciate you sharing your experience and great to see that the team were able to answer all queries you had throughout your journey.Thanks, Rhys
5/5
TrustpilotShamiya at the downend hub was very…
Shamiya at the downend hub was very welcoming and friendly. She answered all my questions and was very helpful during the viewing of the property. It was lovely to have a friendly atmosphere.
Agent replied · 28 October 2024
Thank you, Ricky. We're happy to hear that Shamiya provided a welcoming and friendly experience. Your kind words mean a lot to us.
5/5
TrustpilotSmooth experience
Easy to talk to, answered the queries I had quickly and was a nice smooth experience setting up a date for a house viewing as well as submitting an offer form.
Agent replied · 28 October 2024
Thank you for your kind words! We're thrilled to hear that you had a smooth experience with us. If you need any further assistance, feel free to reach out.
5/5
TrustpilotBex and Charmaine are always a pleasure…
Bex and Charmaine are always a pleasure to work with and go above and beyond to help such a breath of fresh air to know Andrews have these 2 lovely ladies working for them keep up the good work.
Agent replied · 28 October 2024
Hi Phil, thank you for the five star review. Fantastic to see that both Bex & Charmaine were able to help you, going above and beyond expectation. Thanks, Rhys
5/5
TrustpilotGood support from Nancy Henley
Good support from Nancy Henley. She is very helpful and friendly in supporting clients in property viewing process to help make up their minds. Honest and insightful in providing information.
Agent replied · 28 October 2024
Thank you for your kind words. We're happy to hear that Nancy provided you with excellent support and insightful information.
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