5/5
GoogleExcellent service, support and responsiveness through the entire process. Well done!
Agent replied · 9 January 2025
Thank you so much for taking the time to write our Connells team in Kidderminster a lovely 5-star review.
Trusted Agent profile · Wyre Forest
Connells Kidderminster reviews in Wyre Forest
★★★★★
1,873 reviews across 3 platforms
28-29 Worcester Street, Kidderminster, DY10 1ED, Wyre Forest, DY10 1ED
Connells's office in Wyre Forest, at 28-29 Worcester Street, is rated 2.3 out of 5 across 1,873 reviews on three platforms, including 230 Google reviews rated 4.5.
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Tell us what you need and we'll put you in touch. Connells Kidderminster hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wyre Forest.
Reviews
Every review we hold for the Wyre Forest office, from every platform, shown as written. First names only.
Google1/5
TrustpilotFirst time buyer.
First time buyer.They gave me terrible advice. Spent just under £1500 for it all to fall through and then told the money was all non-refundable.Be careful using this company.
5/5
GoogleWe are currently on our 3rd private let through Connells due to outgrowing previous homes and couldn’t be happier with the service, both Nicole and Kayleigh have always been both professional and supportive whenever we have contacted them.PositiveResponsiveness, Professionalism
1/5
TrustpilotAllocated me a flat without confirming…
Allocated me a flat without confirming with me first. Didn't even know about their own break clause. Now I am -£265 as I wanted to cancel going for this flat I didn't even ask for after 2 days.
1/5
TrustpilotDO NOT USE!!
DO NOT USE. JULY 2017We paid for a Homebuyers survey it was a complete waste of money. They didn't spot any of the structural problems to the house. When we complained we were fobbed off . Wish we had just saved our money and paid for a much cheaper valuation
5/5
TrustpilotConnells helped me out with everything…
Connells helped me out with everything I needed. Every time I rang Imagen got back to me that day and really helped out. Highly recommended. Couldn’t sell my house. Then Connells took over now it’s gone. Couldn’t be happier with them all
1/5
TrustpilotFalsely advertising properties
Falsely advertising properties by leaving out key details. Drove an hour to view property to be told the building the property was in was being knocked down in 2 years or so. Completely wasted my time by not mentioning key information in the listing or on the phone.
1/5
TrustpilotEdgbaston branch is the worst ever.
Edgbaston branch is the worst ever.The worst customer service and unhonest . Time waster . I don't know where is the top managment of this company.It was the nightmare experience and unprofessional !!!!!Zero star only
1/5
TrustpilotIncredibly poor service, do not use
Incredibly poor service, shocking photos and property details. Connells ignored our requests and failed to address the errors in our listing. We complained and this was ignored, after termination of the contract for their poor service we've been harassed with daily sales calls from them! Do not use
1/5
TrustpilotNEVER USE
These estate agents are a bunch of cowboys. The service I received was terrible, their marketting was low rate and when I came to complain, my letters have been ignored. Use any company to sell your house, except this one. They are dreadful and I will NEVER recommend them to anyone.
5/5
TrustpilotDespite a sometimes difficult sale…
Despite a sometimes difficult sale Connells were helpful and kept me updated. The sale was handled professionally and I was guided at all times.
1/5
Trustpilot2600 pounds
2600 pounds they take from us to rent a house,we go on agency to take the house keys and they say that we cant rent the house,after we pay everything,house,depozit,agency.We still wait to give our money back and nothing after 9 days.This guys have to be in jail
5/5
GoogleVery prompt service friendly staff and swift result , at a very reasonable price
Agent replied · 25 October 2024
Hello Norman, Thank you so much for providing our team with feedback and its great to hear that the team here helped with a friendly service throughout! If there is ever anything else you need, please don't hesitate to get in touch with us.
1/5
TrustpilotIf I could give zero stars I would
If I could give zero stars I would. Very poor service and there is nobody there that i've spoken to that is businesslike. People take there homes as security and the company does not take the needs of their customers seriously. Please avoid them at all cost.
5/5
TrustpilotVery professional speedy service very…
Very professional speedy service very helpful and quick response to any questions I had in buying my new home hightly recommended very big thank you to LYNSEY PHOBE AND JAMIE thank you very much
2/5
TrustpilotBooked in for a mortgage re mortgage …
Booked in for a mortgage re mortgage review this morning, only to find out the guy we booked in with is out of office all week!Typical behaviour from this shabby company..we had problems with them two years ago after buying for first time.DO NOT touch with a barge pole!
1/5
TrustpilotThe surveyor Guy
The surveyor Guy, missed a critical issue with this building. 10s of thousands of pounds to fix what he missed. Raised the issue with them and RICS and they all shyed away. Disgrace to there profession, if there is one.
5/5
GoogleKayleigh Barron and Charlotte Blount, Go above and beyond for your letting needs.
Agent replied · 9 January 2025
Hello Louise, thank you for taking the time to provide our team with a 5-star Google review we really appreciate it!
1/5
TrustpilotValued our house £20k less than…
Valued our house £20k less than everyone else!!Absolutely fuming.They used the lowest valued houses in other streets and of different types. ie terrace when ours was a semi.Even the rental value was £100 less than what the local estate agents recommend. Cowboys!
5/5
TrustpilotSian WIlliams
Sian WIlliams, has been so helpful as a first time buyer she made sure everything goes well, her reassurance gives me lots of hope
4/5
TrustpilotFirst house
As a new couple getting their first house in was quite stressful but all processes where ran professionally and I’d like to thankyou ajay and Lucy for helping us as much as you have
5/5
GoogleA very painless experience, friendly and helpful from day 1. Our main contact, Kayleigh Barron, was excellent in every aspect of our day to day requirements and went out of her way to make appointments suitable for Pamela, the lady taking on the rental agreement.
1/5
TrustpilotStopped responding after closing the deal
After the reference checks passed, the real estate agents became silent and not responding to any communication. Called them on the phone and were rude. They don't care for renters, not interested to provide a seamless transition to new place.Would not recommend them.
1/5
TrustpilotAbsolutely worst customer service
Absolutely worst customer service. Property management team makes you go around everywhere finding what you need even though your property is fully managed, everytime new person is dealing with you case. Bad reference of tenants and you end up paying money to get service from connel.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Connells Kidderminster hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wyre Forest.
