Trusted Agent profile
★★★★★
27 reviews across 1 platform
Worcester Road, Droitwich, WR9 0DF, Wychavon WR9 0DF
Parsons Choice's Wychavon office at Worcester Road is rated 4.0 out of 5 across 27 reviews on 1 platform, including 27 Google reviews rated 4.0. Checked 9 October 2026.
Every review we hold for the Wychavon office, from every platform, shown as written. First names only.
5/5
GoogleAs a landlord, I have had a good experience with Parsons Choice. Karen and her team are so responsive, good at liaising with myself as a landlord and dealing with tenants problems and expectations. The agents fees are sensible. Karen has an amazing way with people, is extremely professional and has been an absolute rock for me over the last 10 or so years. I can't recommend Karen too highly.
1/5
GoogleThis review is based on the experience we had with the landlady... So, picture this: you're searching for a new place to live, and you stumble upon a property managed by Mrs Maher. Buckle up, because this is where the comedy begins! The whole experience was like living in a sitcom written by someone with a twisted sense of humor. Despite not having a baby or a cat, we were accused of flushing nappies and cat litter down the toilet. I mean, seriously? Did they think I was running a secret nappy service out of my closet? It was so absurd. And let's talk about the rent. £775 for a 2 bed flat. I wouldn't be surprised if they tried to charge extra for the mold growing in main bedroom. Oh and she tried to blame this on us.. wait for it.. for having children. (nothing to do with the absolute abysmal heating system). But wait, it gets better! Communication with the landlady was like trying to get through to a brick wall, except the wall occasionally jetted off to Spain for a holiday. Every time I brought up a maintenance issue, they'd launch into a monologue about their latest vacation escapades. I half-expected them to start selling timeshares instead of fixing the shower (that was never fixed despite requesting it for months ). When we did get through, she refused to tell my partner what time the plumber was coming around, and if we missed him it was our fault. 🤣 In conclusion, renting from Mrs Maher was like starring in a slapstick comedy where the punchline was always my suffering. If you enjoy sitcom-level absurdity and want to experience the joys of living in a makeshift landfill, then by all means, sign on the dotted line. Otherwise, do yourself a favor and run far, far away from this landlord's circus act. For the love of god make sure you take photos when you move in and when you move out!!!!
Thanks for your comments Haydn, we are aware that Charlotte also provided a similar review recently. We are sorry that your experience was so frustrating. As a letting agent, it is always difficult when we do not manage the let directly, and cannot action maintenance as we might wish to. We have been in direct contact with the landlady following your vacating the property in question, to advise her of necessary steps to take. We appreciate you bringing this to our attention and are pleased to confirm that the appropriate actions have been taken.
5/5
GoogleCharley has been a wonderful landlord.She’s always kind, approachable, and quick to address any concerns or issues that arise. The whole process, from moving in to ongoing maintenance, has been smooth and hassle-free. It’s clear she genuinely cares about her tenants and the property. I’ve really enjoyed living here, thanks to her efforts!
I am delighted to hear your experience was so positive Mansi and we appreciate you letting us know how happy you were with our service, thank you. Good luck with your onward move, we wish you all the best!
5/5
GoogleIt's was an amazing experience for me, so professional and very detailed to service..... always willing to answer any question you have. Thank you Charley Griffiths, you are an amazing agent.... bless you
Thank you so much for your kind words Joy. We work hard to ensure our tenants have the most positive service and are happy in their homes. Charley is a credit to our company and goes above and beyond to help. We hope you are happy in your new home!
2/5
GoogleBeen told the landlord is coming back - just to see new tenants coming in. I spent thousands doing the place and putting a driveway in, which I knew I wouldn't get back but only done it as I thought I'd be in there long term. to start with they was good - then we left on good terms and we only asked for our letters to be forwarded on to us and we get unanswered texts and told they don't have any of our letters but some things still get though and some things I couldn't change my address without codes sent via post. new them when they was fairly new on the market and thats why they was good and then they went bigger and I think they forget where they have came from. they are not bad people but they just forget about the little person at times and ignore you once done with you. edited - 1 star was a bit harsh, just need my letters
Thanks for your comments Sean. Unfortunately, when a landlord serves a tenant notice, for whatever reason, we are bound as the letting Agent to action this. We realise the impact this has on tenants who have to move from their home and the difficulties this presents, but the final decision is that of the landlord. Circumstances can change, and it was, unfortunately necessary to re let the property after your tenancy ended. We always recommend tenants re direct mail prior to leaving, and as mail was still being delivered for you, we forwarded on a large quantity of mail to you after you vacated. Unfortunately incoming tenants often do not want to continue to receive mail for previous tenants, and usually return this to sender if it continues. Despite the fact that we manage a much higher number of let's, all of which are as a result of reccomendation over the last 22 years, we still aim to give the best service possible and influence every situation in the most positive way we can. We valued helping you as a tenant in the last few years and hope you are settling into your new home.
5/5
GoogleMy experience with the company has been amazing. A big thank you to Charley for all her assistance from viewing the property to signing the contract. Charley was so helpful in making sure I secured the accommodation and checking into the accommodation at short notice. She was very professional and made the process very seamless from start to finish. I was carried along throughout the process, and Charley was extremely helpful. Thank you again Charley!
5/5
GoogleA very friendly, helpful, informative & professional company from initial point of contact, through to the signing of the contract. I dealt with Shelley Dobbs who was excellent. She helped us to find the perfect property, for which I can’t thank her enough. She also guided us gently through the application process. It’s my first time renting, so that was much appreciated. Highly recommended if you are looking for a rental property in Worcestershire.
5/5
GoogleFantastic company, I have dealt with many management companies over the years. This one is very fair, honest and helpful, quick to respond to any enquiries, Evan and his close knit team are a pleasure to discuss any matters. Very polite and professional. All management companies should operate in the manner. Many thanks to Parson's Choice. Dean
1/5
GoogleCompany happy to endorse landlords who are notorious for being rude, discriminating and ignorant to their tennants issues, especially mould problems. Wouldn't recommend going through any renting from them ever.
Thanks for your comments Charlotte. We are sorry that your experience in dealing with a landlord direct was so frustrating. We addressed your concerns with the landlady at the time to try and help, despite the fact we were not managing the let. It can be difficult in situations where tenant and landlord cannot agree on condition of a property at the end of a tenancy but we do our best to try and advise and liaise between all parties although we realise neither may be totally happy with the outcome. We hope you are happy in your new home
5/5
GoogleHighly recommended 🌟 🌟 🌟 🌟 🌟 …
5/5
GoogleKaren was helpful, friendly and efficient. Would highly recommend her.
5/5
GoogleKaren was helpful, friendly and efficient. Would highly recommend her.
5/5
GoogleParsons choice has been fantastic from start to finish. I will be recommending them all my friends and colleagues who wish to rent . If you are looking to rent and want a friendly professional team these are for you .
1/5
GoogleForm on website doesn't seem to work. Hasn't replied on SpareRoom. Yet to receive a reply to my email too. Shocking service and quite unprofessional.
1/5
GoogleDespicable driving by the dark haired lady at Morrisons on the 22/06/20 at 15:45. Driving up the middle of the road, nearly crashed into me coz she was too busy talking to her passenger!
5/5
GoogleA very friendly company and a very professional experience throughout. We couldn't be happier with the property and the service. Truly first class.
5/5
GoogleA very friendly company and a very professional experience throughout. We couldn't be happier with the property and the service. Truly first class.PositiveQuality, Professionalism
1/5
GoogleTakes ages to respond to messages, did not even bother telling us that we did not get the house.
5/5
GoogleProactive and available in emergency situations. Prompt to get issues sorted.
5/5
GoogleKaren Seager at Parsons Choice, Droitwich, has provided an efficient, helpful, and friendly service. Highly recommended.
1/5
GoogleTakes ages to respond to messages, did not even bother telling us that we did not get the house.NegativeResponsiveness
5/5
GoogleA big thank you to Parsons Choice (Droitwich Branch) for their great service looking after my portfolio of rental properties.
5/5
GoogleGreat agents. Always quick to sort issues and has been a pleasure dealing with them. (Exeter branch)
5/5
GoogleA profesional and reliable state agency, always there when you needed.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Parsons Choice's Wychavon office has 27 reviews across 1 platform: 27 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Parsons Choice is rated 4.0 out of 5 across all 27 reviews, and 4.0 out of 5 on Google from 27 reviews, checked 9 October 2026.
Parsons Choice, Worcester Road, Droitwich, WR9 0DF, Wychavon WR9 0DF.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.