5/5
TrustpilotWell recommend.
Kept us informed with what was going on right through our purchase. Chased others up and down the chain and went above and beyond what is expected of an estate agent.
Trusted Agent profile · Worthing
Jacobs Steel Worthing reviews
★★★★★
459 reviews across 2 platforms
12 Chapel Road, Worthing, BN11 1BE
Jacobs Steel's office in Worthing, at 12 Chapel Road, is rated 4.9 out of 5 across 459 reviews on two platforms, including 315 Google reviews rated 4.9.
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Reviews
Every review we hold for the Worthing office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleThis was our first experience of using Jacobs Steel as Letting Agent for a property, and we have been very impressed so far. Ollie and Sophie have been very professional and helpful throughout. They found a suitable tenant quickly, and the whole process has gone very smoothly.
5/5
TrustpilotWe were really impressed with the…
We were really impressed with the enthusiasm, drive and help that Ross in the Goring Rd branch showed us, at a difficult time, as we were selling a parent's home.
5/5
GoogleMy experience with Jacob Steel has been brilliant so far. I was mostly in contact with Will Payne who was always professional, friendly and prompt at answering my many questions. Highly recommend.
5/5
GoogleJacobs Steel have always been extremely professional, responsive and considerate. I have felt supported by them throughout my tenancy and wouldn't use another letting agency now! Such a great team of people would definitely recommended! Thank you.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleJacobs Steel had been recommended to me by a friend. As a prospective tenant, I was treated with courtesy and professionalism. Their service was prompt and thorough. I would recommend Jacobs Steel to both tenants and landlords.PositiveResponsiveness, Professionalism
5/5
TrustpilotHighly recommended.
Excellent service by Matt West at Jacobs Steel Commercial. Came to see us same day we enquired, was very flexible to accommodate our slightly unusual requirement, and quickly found us a quality tenant. Highly recommended.
5/5
TrustpilotJacobs Steel were wonderful they found…
Jacobs Steel were wonderful they found buyers for our flat and we’re incredibly patient with us while we found our property. During every step of the process we felt looked after.
5/5
GoogleI would highly recommend Jacobs Steel. They made the process for letting my property very easy and explained each step. They are professional and will respond to emails / calls in a timely manner. Highly recommend.PositiveResponsiveness, Professionalism
5/5
GoogleI am delighted to recommend Jacobs Steel at Worthing. I was steered through the process of purchasing a retirement flat for my sister by Grant. He could not have been more helpful and made the process as easy as possible. Well done to him and his colleagues.
5/5
TrustpilotExcellent service
Jacobs Steel in Findon sold my bungalow . We were very happy with the service, particularly from Rachel and the lovely Jo thank you .We highly recommend them.
5/5
GoogleAttentive and efficient staff.
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Thank you for the 5* Paul.
5/5
TrustpilotFirst-time-buyers
As first-time-buyers, we had a very positive experience with Jacobs Steel. They were quick to answer any questions we had and were always extremely helpful.
5/5
GoogleOllie and the lettings team at Jacob Steel Broadwater, Worthing provided us with a quality service. They are a professional team providing an efficient service.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGreat service from Jacobs Steel, they make finding a good tenant and the entire lettings process very smooth and straight forward. I would highly recommend them for landlords and tenants alike!PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotExcellent service
Excellent service. Very professional. Luke, Rachel and Jack very helpful and kept us informed each step of the way.
5/5
TrustpilotExcellent
Excellent estate agent
5/5
TrustpilotEveryone involved was great
Everyone involved was great, very professional and responsive.
5/5
GoogleRating only, no written review.
5/5
TrustpilotClear and open communication
Clear and open communication. Smooth process from start to finish.
5/5
GoogleThey sold our flat, and found us a perfect Home. Couldn't recommend them highly enough. Professional yet friendly. Truly 5 star.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Jacobs Steel hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Worthing.
