Ian Watkins Estate Agents Worthing reviews

★★★★★ 5/5

Google

I was recommended to Ian Watson and in particular Kirsty by a close friend who had experienced outstanding service when buying a property a few years ago. He literally had five weeks to find a house and move (having sold his) or become homeless. Kirsty made it happen in a very helpful, friendly and professional way. Ian Watkins had the right property, at the right price, in the right location. I recently decided I would move from Surrey to Worthing and obviously decided to get in touch with Kirsty. This time I needed to rent on a temporary basis, while I sold two properties and could then decide what I wanted to buy, where and a what price. Kirsty lived up to my high expectations and found me a very suitable place to live while I sort things out. Again she was very helpful, listened to what was required, all in a friendly ,yet, professional manner. Very highly recommended.

Marc · 13 October 2025

★★★★★ 5/5

Google

Having dealt with many letting agents in both my personal and professional life, I have to say the team at Ian Watkins are by far the best I’ve ever experienced. Specific compliments have to be given to Kirsty, who is friendly, knowledgeable and has really gone above and beyond for me, making my move easy and stress free. Few and far can provide the amazing customer service I’ve received from Kirsty and the team at Ian Watkins - I really can’t thank you enough!

Mike · 11 April 2025

★★★★★ 5/5

Google

After being with another Estate agents and not being happy our family decided to try Ian Watkins to become our managing agents for all our rental properties Thank goodness we did because it made us realise how bad our previous Agents were. Kirsty Jones has been so professional in managing the properties and resolving all the outstanding issues I would highly recommend this company Caroline Warland

Caroline · 9 June 2025

★★★★★ 1/5

Google

Arranged a viewing for a property and the estate agent was unprepared. They were not sure of the property they were meant to be showcasing and picked up the wrong keys. They tried to go back to the office and get the correct keys and realised they are at another estate agents (who were closed). 15 minutes later the agent proceeds to blame his customers and joint agents for being unprepared for their own viewings. After I closed down further interest the agent attempts to argue down the phone - I hung up.

Lewis · 16 February 2026

★★★★★ 5/5

Google

Having just dealt with the renting process on behalf of my parents, Ian Watkins team have been nothing but fantastic from start to finish. From the getgo we had the pleasure of dealing with Kirsty from the lettings team. Her kindness, compassion and willingness to help us has been exceptional. Whilst handling the whole process with the upmost professionalism. With my father being disabled & parents of a certain age, we took on the (at times) daunting task of handling everything that is involved with renting a property. I can honestly say, we wouldn't have got through it so smoothly if it wasn't for Kirsty. She was quite literally on hand to help, also out of office hours or on her days off! Her dedication, knowledge and great sense of humour made it, dare I say... enjoyable! My mother has spoken to Ian Watkins directly since they've moved in and she says he's also extremely accommodating and had a warm manor when a few small queries have arisen that were dealt with immediately. For example, the toilet wasn't flushing properly when they moved in and within hours (on 'Christmas Eve) after reporting the issue, a plumber was on their doorstep to rectify the problem! With all of the above said, goes without saying that I 'highly' recommend Ian Watkins Estate Agents. A fabulous five star team & service, with a warm dedicated attitude. Thank you team and Kirsty, you are clearly a valuable member of 'team Watkins' and like I said, we wouldn't have done this move without you!

Eve · 16 February 2026

★★★★★ 5/5

Google

I have just completed on my purchase and I have many years experience of selling and buying. I have to say that Ian and his team are exceptional and friendly. They chased and kept me updated. I really think they are in the top ten of Agencies! Great service thank you Suzy, Ian and the team.

Andrew · 17 June 2023

★★★★★ 5/5

Google

We brought our new property through Ian Watkins Estate Agents and sold our old one as well. From our first meeting with Kirsty till the end date they were all absolutely brilliant, friendly and a delight to deal with. I have to give an extra shout out to Kirsty for her amazing performance when showing us around our new home and pretending to our children (at our request) that she pretend to be a friend of ours simply showing us her home so not to confuse them. Brilliant improv from Kirsty when she couldnt open the garage door. I dont intend on selling my home any time soon but if i do, id definitely use Ian Watkins Estate Agents again and highly recommend them. Thanks again guys

Robert · 19 November 2023

★★★★★ 5/5

Facebook

From the moment Iam came round I knew I was in good hands. He had no need to put down his competitors as per other estate agents that came round. He also clearly knew the industry. And even better - on 'getagent' an unbiased service to help you choose he got the best results for the area too! Working together didn't disapoint. There was no flashy show, just results as the first person he showed round came back and bought it at a price I was happy with in the current market. And yes at more than other estate agents said I would get for it! The whole team kept me informed, were a pleasure to chat with and when I found myself having to leave the country before completion even passed the new onwers the keys. Owners who I did end up meeting and were in love with the place.. which makes me happy too. I will definetly be using Ian Watkins when it's time to buy in the area too. And probably to sell that house when that time comes years from now. Why because he deals with people not houses, with families and their homes. Thank you everyone at Ian Watkins.

Nicci · 2 August 2023

★★★★★ 1/5

Google

I am very unhappy with my experience with these estate agents. I booked a viewing of a property and nobody turned up. When I phoned, they said they had tried to contact me by email and phone call, but apparently my email and phone number had both been taken down incorrectly. I find this hard to believe since my contact details were read back out to me correctly at the time. Overall a very poor and unorganised service

Charlie · 13 September 2025

★★★★★ 5/5

Google

I've been renting from Ian Watkins since February 24, I am so please I ended up with them, Kirsty is a great support and always happy to answer my questions. Sorting any issues without any hesitation. Kirsty was amazing through the …

Liz · 16 April 2025

★★★★★ 5/5

Google

Ian and his team have been excellent in handling the sale of my Dad’s property. They are so efficient and have kept us up to date all the way through the process. It was also due to to them, specifically Suzanne, that a very tricky situation (caused by solicitors) was avoided. Would recommend them to anyone looking for an estate agency that goes over and beyond the standard service provided by most.

Sally · 13 October 2025

★★★★★ 5/5

Google

I have used Ian Watkins Estate Agents as the letting agent for my flat in Worthing for a number of years. The service and professionalism from the team there and specifically Kirsty Jones has been exceptional. I am sure that my tenants have been well looked after. I would recommend Kirsty and the team to any landlords without hesitation.

Gary · 26 May 2024

★★★★★ 5/5

Google

Having rented through various agents over many years I can highly recommend the letting department run by Kirsty at Ian Wakins. The attention I received could not be faulted and all my concerns dealt with in an excellent and courteous manner ensuring that I was shown appropriate properties. I can highly recommend them and thank them for their kindness.

Susan · 13 September 2025

★★★★★ 5/5

Google

From the outset of contact with Ian our selling and buying process was professional, honest and open. The whole team, including those that accompanied viewings and that we contacted via the office were friendly and approachable. Suzanne is responsible for liaising with solicitors and conveyances and remained helpful throughout what is often a stressful time... her humour in times of need was greatly appreciated. We were lucky enough to move prior to lockdown and hope that Ian’s business has not been damaged by the enforced closure. Maybe not as digitally impressive as others, Ian is a local agent, with good knowledge, providing an excellent service at a very competitive price. I would not hesitate to recommend him.PositiveResponsiveness, Professionalism, Value

Michele · 17 June 2020

★★★★★ 5/5

Google

Best ever service from an estate agent. Very communicative and smooth experience. Special thanks to Suzanne and Ian for making this a stress free transaction by keeping us informed so regularly .

Ian · 26 May 2024

★★★★★ 3/5

Google

Shop is ok with new stock, toilets are available, ( stills smells funny as before pandemic, no change there) had cuppachino in the cafe. Are they using smaller cups?

Carrie · 17 June 2021

★★★★★ 5/5

Facebook

I rented a property through Ian Watkins a year ago and was lucky enough to have Kirsty taking care of the tenancy. I cannot praise her enough, from the minute I met her until now when I have moved out of the property she has been absolutely amazing❤ nothing is ever too much trouble and she really looked after me. A true credit to the business xx

Amy · 11 September 2022

★★★★★ 5/5

Google

We have only been with Ian Watkins for the last 2 months but from the start we were treated with kindness and most importantly honesty. To Ian Watkins we are not just a house number, he knows us by name The day of moving in we were given a gift box with lovely treats and a small concern about the house was dealt with quickly and efficiently. I have recommended them to friends and would strongly advise that you chose Ian Watkins too. A genuine review

Staci · 17 February 2024

★★★★★ 5/5

Facebook

Massive thank you to the whole team at Ian Watkins they couldn’t have been more helpful. We were in a very difficult situation with our previous house falling through and had to find somewhere and move in within a month. We really were looking for the impossible however Ian and his team were amazing and it went through and completed within the month and we are so grateful. I believe this is the quickest exchange they have ever done and this is a testament to how efficient and professional all of the team are. They understood our needs and helped in whatever way they could. We can’t thank you enough for your help and will be recommending to everyone we know.

Emily · 3 July 2019

★★★★★ 5/5

Google

Ian Watkins Estate Agents have been dealing with the sale of my late father's bungalow for us - which has just completed. For various reasons the sale turned out to be quite a complicated and very drawn-out. I cannot recommend Ian Watkins Estate Agents and everyone who works there highly enough. Communication was excellent: we were always kept informed of what was going on and they were always super helpful, friendly and professional. They went 'above and beyond' on so many occasions to help solve the many problems that cropped up with the bungalow. My sisters and I don't live in Worthing so it was so useful that Ian and his team were able to sort out roofers, plumbers, locksmiths etc for all the various problems that arose. As the bungalow was empty they were also extremely helpful in popping round to take meter readings when necessary, making sure the heating was on in cold weather and checking that the bungalow was secure. I cannot recommend Ian Watkins Estate Agents strongly enough - they really are the best estate agents I have every dealt with.

Katherine · 18 January 2024

★★★★★ 5/5

Facebook

Would highly recommend Ian Watkins Estate Agents! Made buying our first house easy and straightforward. Always professional and friendly when dealt with. Thank you Ian, Kirsty and team

Sophie · 12 July 2020

★★★★★ 5/5

Google

We’ve just recently sold my mums house with these guys, & it was a brilliantly smooth effort from start to finish. The whole team were great at keeping me informed at all times with how it was going. I need to say a big thank you to one team member in particular for going above & beyond when she showed the prospective buyers around too… Kirsty, you’re one in a million! Thanks Ian & Co, we’ll definitely be using you all again :)

Ang · 19 November 2023

★★★★★ 5/5

Google

Bought our amazing home through Ian Watkins and I cannot emphasise enough how helpful and friendly the entire team was. Really great & personal service, received regular updates and they always did their best to answer our questions! Highly recommend. Special thanks to Suzanne, Ian & Kirsty.

Stathis · 17 June 2022

★★★★★ 5/5

Google

Outstanding! We purchased our house through Ian Watkins and I only wish we had sold through them too! Ian and his team were exceptional from start to finish! We had regular communication more so than from our own estate agents. Ian is clearly an expert in his field and guided us through the process, nothing was too much trouble for Ian and his team, they were always happy to help and advise. We also received a lovely welcome package on completion of our new home which was a really lovely touch. An estate agent who truly care about their clients, highly recommend!

Zena · 20 October 2023