Every review we hold for the Worthing office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotGDPR data breach
My property is for sale with another estate agent. Fox and Sons have my details as they were one of the agents I invited to make a valuation. I didn't mind them phoning a few months later asking if I would reconsider and use them. I politely declined and told them I would contact them if interested and under GDPR regulations remove my data from their records. They promised to do this but have phoned again. Is this a GDPR data breach? Probably..Will I use them after this latest call? No. Will I be rude and make a complaint about a data breach if they call again? Certainly. Pushy
Grahame · 9 February 2024
★★★★★ 1/5
Trustpilotif you are a buyer avoid them
Appalling service. I had an offer accepted on an apartment in early August and as of Sept 10 had still not heard from them. Phone calls and emails go unanswered. when I finally got one of them on the phone his reaction was the immortal words - well if you need to pull out then do that. If you are a buyer avoid them like the plague
Johnny · 20 September 2024
★★★★★ 5/5
GoogleIt has been an absolute pleasure to sell our house through Fox & Sons. John Dale was our point of contact and was always professional and enthusiastic to get the best outcome for us.
We would like to thank John and his team for an effortless house sale and we wish you all the best!PositiveProfessionalism
Julie · 26 October 2021
★★★★★ 5/5
GoogleBen came to do a valuation at my property.he had an outstanding knowledge and made me feel very at ease
MOTOREK · 9 April 2025
Agent replied · 23 May 2025
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotThe Lords
Our overall experience was very positive, all members of staff were friendly & informative. It was always good to get feedback & on several occasions to chat to the viewers as they arrived to advise them on local amenities. We would recommend Fox & Sons Wintonfor advising us from the beginning to the end of the sale of our property. A special mention for Tom, for his professionalism.
Bournemouth · 24 March 2022
Agent replied · 22 October 2024
“Thank you for your kind review, we were very happy to assist with the sale of your property and that you could move into your new home. It was always a pleasure catching up with you and ensuring the sale progressed at a consistent pace! Do let us know if we can be of any assistance in the future.”
★★★★★ 5/5
GoogleI had a great experience working with Jamie. He was friendly and informative. He has got us a great mortgage offer and I’ll use his services again when we move in the future.
Gav · 25 September 2024
Agent replied · 25 October 2024
Thank you for your excellent 5* review and kind words of our dedicated team Gav. Kind regards, Lucy, Customer Relations.
★★★★★ 2/5
TrustpilotApplied for an MIP with local firm…
Applied for an MIP with local firm thinking would get a more personal service. Tried back in early July and no response for a few days so decided service was not great! Wanted a responsive service. Then decided would have another go and sent salary slips as requested to the broker 19th July. No response at all to date! Now going to go to an online national service.
JG · 1 August 2024
★★★★★ 1/5
GoogleTerrible service. Shocking communication. Really don’t care about the customer. It’s all about the money for them. Very unhelpful.
Robert · 27 March 2025
Agent replied · 9 August 2025
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at complianceresidential@sequencehome.co.uk
Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotFilthy, Mouldy Flat
At the time of writing, it is less than a week from Christmas and I have not received my money back from Fox & Sons.
Ms · 22 December 2025
★★★★★ 1/5
TrustpilotThey added me to a mailing list that I…
They added me to a mailing list that I never agreed to join, with no way to unsubscribe. Every time I receive an email from them I will leave a one star review.
George · 6 October 2025
★★★★★ 5/5
TrustpilotA brilliant service and superb staff
A brilliant service and superb staff. Was selling my elderly mothers house and they went above and beyond making each step easy and helping my mum understand what was happening. Best estate agent I have ever dealt with. Wish they were all this good! Special thanks to Perry and Harry.
Sarah · 24 January 2022
★★★★★ 5/5
TrustpilotGREAT PROFESSIONAL SERVICE…
We have been in close communication with the fox & sons team, but dealt more so with Matt & Beth.
Emma · 22 January 2026
★★★★★ 5/5
TrustpilotBig thanks to Dan and his team in…
Big thanks to Dan and his team in Weymouth who made our purchase happen before xmas. Tireless effort from Dan to keep the whole chain going. Well done.
Wyle · 8 January 2024
★★★★★ 5/5
GoogleThank you to Will for helping with our purchase. He has been very professional all the way through and has always responded to our emails within a timely manner and dealt with any issues that may have come up. Thank you for all your help Will, you have been fantastic.
Kayleigh · 26 October 2021
★★★★★ 5/5
GoogleFox & Sons and in particular John Dale were exceptional helpful. Two of our Executors were abroad and John not only liaised faultlessly with them but also provided information, as requested, to other professionals involved. If there was a problem that John could help with, he did.PositiveResponsiveness, Quality, Professionalism, Value
Malcolm · 26 October 2021
★★★★★ 1/5
TrustpilotUnethical, Dishonesty and Unprofessional(Hastings Branch)
Unethical , dishonesty and unprofessional (Hastings Branch).Had an offer accepted in February 2023 with Hastings Branch. Toby Jones(Manager) was dealing with the case. For the last 6 months we have been told that the( lease holder management company) were unable to release a lease pack because there was an outstanding debt. Since then, there's been a series of excuses with the property. Miraculously, the lease pack was released soon after our second valuation which was completed on the 24/08/23. Following the 2nd valuation Toby contacted me and informed me that some else has now made a higher offer despite the property being off market according to the offer letter. In this process we lost money for legal fees ,2 sets of valuations and time. I would not recommend the Estate agency .
Mwadada · 29 August 2023
★★★★★ 5/5
TrustpilotSteven the mortgage advisor from…
Steven the mortgage advisor from Worthing branch has been amazing and helped us a lot so far. Very happy with all of the help we have received.
Amy · 5 November 2025
★★★★★ 5/5
TrustpilotWorked above and beyond to enable us to sell our house
We tried to sell our property a couple of years ago with Fox and Sons, but then we had to postpone the sale so it was disappointing for us all. Tom from Fox and Sons in Crawley then decided to make it his life's work to sell our property 🤣 he went above and beyond to get the right buyer for us and finally it has happened so we can't thank him and his team enough. Tom never gives up and thats amazing. Abi, who is the Senior Branch Administrator at Crawley then went into archives to find previous reports which we desperately needed for the solicitors. Nothing was too much trouble for her and they still had them which was amazing. The new manager there Rebecca, has turned this company around and I couldn't recommend them more. Big pat on the back for you all 👏👏
Carole · 10 August 2023
★★★★★ 5/5
TrustpilotVery helpful at Peacehaven branch
Dawn · 1 May 2026
★★★★★ 5/5
TrustpilotI have to say how helpful the staff…
I have to say how helpful the staff were at the Bognor Branch of Fox & Sons. They could not have been more helpful.They went out of their way to make sure my mum's sale went well, and she had tricky buyers to say the least, but all the staff were exceptional. They keep me updated with the progress and helped out with all the negotiation between all parties involved.My mum was getting very stressed with everything and they all helped to ease the pressure and situation.So I want to say on behalf of my mum and myself a BIG THANK YOU.
Denise · 25 July 2023
★★★★★ 5/5
TrustpilotFast service
Team members are keen and motivated to help find lodgers. The process was quick and efficient
Dr · 30 January 2026
★★★★★ 4/5
GoogleBrilliant service from John Dale and his team at Goring Branch, especially Chloe Hunter-Garrett who was extremely supportive when things didn't quite go according to plan. The whole experience was professional, efficient and friendly and I would definitely recommend using Fox & Sons to anyone thinking of selling or buying a house.
Mandy · 26 October 2020
★★★★★ 5/5
GoogleHad a viewing with Ben Dann he was very polite and helpful
Wayne · 9 April 2025
Agent replied · 9 May 2025
Hello Wayne,
Thank you for your wonderful 5* review! We're delighted to hear that Ben Dann was polite and helpful during your viewing. We appreciate your feedback and look forward to assisting you again in the future.
Best regards,
Lucy, Customer Relations Team
★★★★★ 1/5
TrustpilotCrawley branch
Crawley branchDo not go near this agency with a barge pole! From the outset promised a open day with a list of 500 people they would be phoning who would be interested (no open day happened) to over valuing and writing the contract that no matter what I sold the house at I would still pay the fee on the value they had put on it initially which was wildly over valued. Total scam and nothing but lies. The office is useless, they do not communicate at all and they have no professionalism at all. A total shambles and scam, worst mistake I’ve made choosing these cowboys to sell my house! USELESS!!
Simon · 14 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
