Trusted Agent profile · Worthing
★★★★★
56 reviews across 2 platforms
Alexander Philips Ltd, 27 Broadwater Street West, Worthing, BN14 9BT
Alexander Philips Ltd's office in Worthing, at Alexander Philips Ltd, is rated 4.5 out of 5 across 56 reviews on two platforms, including 54 Google reviews rated 4.6.
Every review we hold for the Worthing office, from every platform, shown as written. First names only.
5/5
GoogleI highly recommend Alexander Philips. Paige was incredibly helpful throughout the whole process of securing the bungalow I now rent. She made everything feel straightforward and stress-free. Even after I moved in, she continued to help by dealing with a mould issue, which I really appreciated.
5/5
GoogleExcellent experience. We rented a house through Alexander Philips for a year and Paige and David have been impeccable in their dealings with us - friendly, efficent and professional. We have been renting for several years and this is by far the best agency we have dealt with. Checkout was done swiftly once we left and communication was timely throughout the deposit return. We have bought our own place now which was the only reason we left our lovely rented bungalow!
5/5
GoogleI would highly recommend Alexander Philips. Paige was fantastic. Very professional, friendly and delivered on her promise too! From the moment I met her at our property, she knew instantly the right type of tenants for us and the property, and she said we could achieve a much higher rent than we had previously been advised, which she achieved too, aswell as finding us the perfect tenants for our property in a short space of time. Absolutely no hesitation in recommending this great agency, so glad I have found them after years of bad experiences with others. Will continue using them in the future without doubt. Thankyou so much Paige and all the staff at Alexander Philips!
5/5
GoogleExcellent service from Peter and the rest of the team. He and his Client were very patient due to problems with my sale in Cardiff. We got there eventually and all is good 6 months on.
5/5
GoogleI approached Paige, from the Alexander Philips Ltd. When I was looking for a flat for myself. I tried with many other similar companies but had no luck getting anywhere until I came across Alexander Philips Ltd. I saw an advert that was online and I called the numbers for more details, Paige answered and she arranged a viewing for me with in a day's time, I was impressed by the quick response and the support extended imidetaly. She was extremely helpful and understood my situation. She helped me in getting the flat and sorted all the documentation needed. Everything was organised very professionally. I recommend them and Paige in any assistance needed fir letting, buying properties. Thank you Paige & Alexander Philips Ltd.
1/5
FacebookBut that's not all WHEN IT COMES TO YOUR DEPOSIT THAT YOU'VE PAID THEM GUESS WHAT ? The deposit protection scheme will dispute the money to them and you can have a hundreds of an evidence I've shown them everything pictures, emails papers but can't get the money back . Basically they told me if there was a hurricane and smashed the flat down and I've taken pictures of it that still not proofing when the pictures have been taken coz that could happened years ago . Absolutely scumbags don't EVER RENT FROM THEM you'll regret it ...... This bit it’s review from 8 years ago MY PERSONAL OPINION IS SAME AS ABOVE . Not worth attention. After over 8 years of my tenancy I been told I would get nothing due to wear and tear of property . Bulshit
Sorry to hear of your dissatisfaction, I cannot trace you as one of our tenants, which property were you in so I may reply appropriately. Many thanks Neil
5/5
GoogleMy relationship with Alexander Philips extended over a decade as my letting agent for a flat on Worthing Seafront. I found the team (especially Paige) excellent, always finding a tenant and managing them well. When the time came to sell the flat I dealt with their sales arm (Peter Hayler) who not only found a buyer but was super helpful in every stage of the process. Would thoroughly recommend.
5/5
GoogleIncredible experience, from quick and friendly communication to a refreshing viewing experience. Being able to contact during a fast paced lettings cycle is so important and after taking my mother in law for a viewing today, Paige was accommodating and had every answer ready which was just superb. A must use for rental and purchases in Sussex
5/5
GoogleMoved in 2 weeks ago. Paige has been on it when getting back to me with queries etc. The rest of the team were also really approachable and down to Earth when I went to sort the paperwork. Flat has some small refurbs to be done - but a handyman is already on the case, tiny bit expensive but the rooms are spacious and location is great. Highly recommend.
1/5
GoogleNo care has been taken when I rented property through them but had to leave the property asap . Sewage has been blocked all the time , the flat was damp and mold has been spreading around the flat and the awfully smell. The thing is when I viewed the flat everything looked nice and tidy and the flat was nice and warm. That's what they do make everything look nice and tidy then let you deal with it on your own. Yh is true they've had sent a maintenance around to unblock the sewage but that was it. I've been promised that the sewage will be fixed permanently but guess what that didn't happen . But that's not all WHEN IT COMES TO YOUR DEPOSIT THAT YOU'VE PAID THEM GUESS WHAT ? The deposit protection scheme will dispute the money to them and you can have a hundreds of an evidence I've shown them everything pictures, emails papers but can't get the money back . Basically they told me if there was a hurricane and smashed the flat down and I've taken pictures of it that still not proofing when the pictures have been taken coz that could happened years ago . Absolutely scumbags don't EVER RENT FROM THEM you'll regret it ...... and the flat I was talking about is based in Hastings town centre Wellington Square just stay away from these scumbags. ..
5/5
GooglePeter has provided outstanding service with our house sale. He went above and beyond for us and we believe that he is a true credit to the profession. We wouldn't hesitate to recommend Alexander Philips to anybody that's thinking of buying or selling. Thanks to Paige as well, who is equally outstanding.
1/5
GoogleEstate agency which is not looking after tenant . Recently end up 8 years of tenancy at number 32 Gratwicke Road . Agent agree with landlord and let them claim Full deposit without contacting me about any further details about check out date or after all with the final decision about my deposit etc . REALLY not worth attention .
5/5
GooglePaige was very supportive throughout the process of us getting to rent our lovely flat haven just moved into West Sussex. She has also been just a call or Mail away in helping us settle in, addressing any concerns we have very swiftly.
5/5
GooglePaige at Alexander Philips has been outstanding throughout the process of applying for tenancy of a flat in Worthing. Super efficient, very professional and responded to all comms so quickly. Managed to get my tenancy through in 1 week - all thanks to Paige. I would totally recommend Alexander Philips, especially Paige!
5/5
GooglePaige was a pleasure to deal with in helping us secure our new home. She was proactive and professional at all times. Nothing was too much trouble and she always responded to our emails, phonecalls and questions without delay. We'd have no hesitation in recommending her and ultimately are now extremely happy in our beautiful new home.
5/5
GoogleExcellent team helpful and knowledgeable throughout the whole rental procedure, I was unlucky to be unemployed at the time and AP was one of only 3 agents in the area who would help us, from start to finish the whole process took less than a month, great team couldn’t recommend highly enough thanks to Paige, Peter and Lily for all your hard work Mike
5/5
GoogleRenting through this agency was a delight. Everything was simple, easy and as painless as possible. Despite an extremely short timeframe everything was handled quickly and professionally- special thanks to Paige who was, and continues to be, absolutely fantastic at dealing with any queries or concerns we had along the way.
5/5
GooglePeter was extremely professional and helpful all the way through the process of selling my flat. There were a number of challenges but he was always cheerful and willing to do whatever it took to sort things out. I am very pleased with the service he provided.
5/5
GoogleFantastic customer service and care from Alexander Philips. Peter and his team worked tirelessly to get our sale over the line and I can not fault their expertise and assistance throughout the whole process. Totally honest and reliable, I can not praise Alexander Philips highly enough.
5/5
GoogleAbsolutely quality service from start to finish, the communication from our agent Paige was fantastic she kept us informed of everything that was going on and there wasn’t any pressure at all not like some agencies that tell you loads of …
5/5
GoogleUsed this letting agent to help me find a new home at short notice. From making initial contact with Paige right through to after I moved in the service was excellent. Every query whether by phone or email was followed up promptly and I was totally reassured through the whole process. I would definitely recommend Alexander Philips as a letting agent and am very grateful for Paiges effort in helping me find a new home. Five stars al the way!!!
5/5
GoogleReally helpful and friendly agents, especially Peter and Paige, who have helped make my relocation from Leeds to Littlehampton super easy and fast. They've also kept me updated and provided excellent advice throughout. Thanks! …
5/5
GoogleWe are so pleased that we sold our home and our flat with Alexander Philips. Peter was fantastic both times. Always available, always supportive, helpful and communicative. Nothing was too much trouble for him!
5/5
GoogleI haven't got a huge amount to say about them, work got done when asked on the property, had a bit of trouble getting my deposit back from DPS and they were there to help me as much as they could to resolve it. The few negative I have I think we're from the landlord, considering the property was meant to be managed by them and the landlord was still super involved and would want to be there with any work done and would leave the property in a mess (including leaving screws on the floor) after work has been done. I would let from them again and would recommend. Especially since there are bigger estate agent companies that I wouldn't touch with a barge pole from how I have been treated in the past. Alexander Philips and Paige and Peter are lovely people and get the job done the best they can.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Alexander Philips Ltd's Worthing office has 56 reviews across two platforms: 54 on Google, 2 on Facebook.
Alexander Philips Ltd Worthing is rated 4.5 out of 5 across all 56 reviews, and 4.6 out of 5 on Google from 54 reviews.
Alexander Philips Ltd Worthing, Alexander Philips Ltd, 27 Broadwater Street West, Worthing, BN14 9BT.
