William H Brown Worksop reviews

★★★★★ 5/5

Google

Sarah and Lewis are very proactive. Communication is great, tenant find quality is good, property management timescale is excellent, process efficiency is always great - can't fault them. Highly recommended.

Hazborn · 27 March 2026

★★★★★ 5/5

Google

Carly was fabulous from start to finish. She kept us up to date with all the processes and was always available to help when needed.

Claire · 2 January 2025

★★★★★ 1/5

Trustpilot

Do not recommend renting with WHBrown

I don't usually leave reviews but the horrific experience I had renting a property with William H Brown warrants letting others know how this company functions. From start to finish things were conducted haphazardly - no exit inventory was done when the tenant before me left and the inventory they did prior to me moving in was extremely inaccurate. When I moved in I found rodent faeces, mould, and general grime throughout the house. A couple of weeks after moving in, the shower was leaking badly through to the ceiling below, next to an electrical fixture. It took nearly 8 months to get them to sort it. At the end of my tenancy, the landlord made claims on the deposit for a number of inaccurate reasons, including damage left by the contractors they hired to finally do the repairs on the shower. Throughout my tenancy, getting through to the property manager with "Sequence" was difficult. I was often told they would call me back and never did. All in all they do not seem to have the best interests of tenants in mind and do a poor job of mediating with unresponsive landlords. I will not ever rent from them again and would never recommend anyone else to do so either.

Emily · 15 October 2025

★★★★★ 5/5

Google

I would like to thank nickola Watson for her hard work and team for finding a buyer for my property I am grateful for there hard work god bless thanks once again tc byexXxxx

Alauddin · 17 February 2026

★★★★★ 5/5

Trustpilot

Good renting experience with…

Good renting experience with Williamhbrown. Special thanks to Matthew Wolff for his efforts and following up the process throughout.

Hanan · 4 February 2026

★★★★★ 5/5

Trustpilot

Many thanks Matthew Wolf for your…

Many thanks Matthew Wolf for your assistance. The service you provided made the renting process much easier and smoother.

Hadeel · 4 February 2026

★★★★★ 5/5

Google

I've recently sold my Mother's a house though Browns the service was highly professional we were kept informed at all stages of the of the sale. The agent I delt with was Kennedy Smails who was great answering all of our queries and her friendly sense of humour made it very easy to deal with a stressful time. I would highly recommend this office for all your housing needs. Thank you to the staff at the Worksop Office.

Alan · 25 September 2024

★★★★★ 5/5

Google

Excellent service. Carly was extremely helpful and caring. Carly always kept us up to date and directed us in the right direction. So grateful for her support.

Lauren · 3 November 2024

★★★★★ 5/5

Trustpilot

I have not yet completed but my…

I have not yet completed but my experience so far has been plain sailing. All the team have been really helpful especially Olivia who carried out the valuation who was very sensitive to my personal situation . I also needed help with some paperwork and Olivia took the time to come and sit with me. Would definitely recommend their services.

Ruth · 19 October 2024

★★★★★ 5/5

Google

Many thanks for all your help in selling our house. Top marks for Nicole Watson, thanks very much for all your help

Steve · 10 May 2026

★★★★★ 5/5

Google

Would just to say say a big thank you to kennedy for your help booking my valuation and thank you to jack sapey for all your help and advice regards mr whiteley

Gary · 3 October 2026

★★★★★ 5/5

Google

Had my property on with this agent and they were great from the very start. Truly was amazing on the valuation and Kennedy was great when getting my home on the market. 5 star

Keith · 23 August 2025

★★★★★ 4/5

Google

Very helpful, I was able to call or email for information and support for my purchase.

Susan · 10 June 2026

★★★★★ 5/5

Trustpilot

Swaffham - Aston 10/10

Aston at the Swaffham branch was fantastic. He made us feel really comfortable and answered all the questions we had. As first time buyers it can be all very overwhelming at times however Aston made the process very simple. 10/10. Also Tony and Emily at the Swaffham branch are great. All very friendly and they are there for you across your house buying journey.

Adam · 10 July 2024

★★★★★ 5/5

Google

Recently moved into a new rental property, which I found through the William H Brown Worksop branch. I met with Lewis for a viewing and a chat about the property, and then proceeded with the rental and he was incredible throughout the process. Always quick to respond to any queries and gave me regular updates on the situation and status of each part of the process which was very helpful for a first time renter!

Kieran · 25 September 2024

★★★★★ 1/5

Trustpilot

I found a rental property online and…

I found a rental property online and asked for a viewing. The property was located over 100 miles from my residence and as a consequence of this the employee said that they had a recent video of the property, she sent it to me and it looked amazing so I put in an offer. Contracts were exchanged and then on the day of moving the agency contacted me to inform me that the cooker had been condemned and had to be removed from the property and that the landlord was now refusing to buy a cooker and that they were not required to provide one. As you can appreciate at this stage I was very upset, however the agents said they would get back to the landlord to see if she would change her mind. The contracts had already been exchanged and the landlord was refusing to honour her side of the agreement on the moving day when the arrangements had been made and I had moved out of my current home. I would not use this company at all they have no common decency and to add salt to the wound I have to take them to court to get my money back for the E first months rent and deposit because they think that I should be held to the fixed term contract and be liable for paying the rent nevertheless! Do not trust this company!!!

Sabrina · 8 July 2023

★★★★★ 5/5

Google

Thanks to tom,sarah and lewis we have the perfect family home. Cheers guys 😁 …

Lewis · 10 June 2026

★★★★★ 5/5

Google

The whole process straight forward and very easy, George and Kennedy very approachable great correspondence, would highly recommend 5*

Sharon · 10 May 2026

★★★★★ 1/5

Trustpilot

KEEP AWAY

if you are looking to sell your home in Ely Cambs, look elsewhere, the manage goes by the name of Charlotte, they are the most iniffecient Estate agents i have met in 60 years of buying and selling real estate

Loadsa100 · 17 July 2026

★★★★★ 1/5

Trustpilot

Appalling service

Appalling service . . zero communication, poor photography, they are better off suited to the sub £200K market . . stack 'em high, sell 'em cheap approach

Graham · 9 October 2026

★★★★★ 5/5

Google

I have had great service from William H Brown Estate agents. Laura went above and beyond to get all the solicitors chased and sorted to get the sale done. All the office staff were friendly and helpful. Very satisfied.

Lizelle · 30 November 2023

★★★★★ 5/5

Google

fantastic help both sarah and lewis went above and beyond to help us and it is greatly appreciated would definately recommend them.

Nathan · 17 March 2026

★★★★★ 5/5

Trustpilot

William H Brown in Bury St Edmunds are…

William H Brown in Bury St Edmunds are fantastic, Richie was very helpful and was very patient when I asked him 100 questions. I would highly reccomend his services due to his knowledge of the job and kindness. I have dealt with many agents and Richie by far is the one I will stick with now.

TillyM · 23 August 2024

★★★★★ 1/5

Trustpilot

Do not use this estate agent

Do not use this estate agent. They did not act in our interest and quite openly attempted to bully us into selling our property at well under the market value. We had a ridiculous offer, which they just expected us to take. Zero effort made to push the property after the offer.

Billy · 28 March 2026