Trusted Agent profile · Worksop

William H Brown Worksop reviews

2.6

★★★★★

1,492 reviews across 3 platforms

80 Bridge Street, Worksop, S80 1JA, S80 1JA

William H Brown's office in Worksop, at 80 Bridge Street, is rated 2.6 out of 5 across 1,492 reviews on three platforms, including 275 Google reviews rated 4.7.

Google logo

4.7 / 5

275

Reviews on Google

This office

Yell logo

1.2 / 5

4

Reviews on Yell

This office

Trustpilot logo

1,213

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Worksop office, from every platform, shown as written. First names only.

5/5

Google

I had a fantastic experience selling my house with Laura and Robert. From the very beginning, they were extremely professional, helpful and genuinely committed to making the whole process as smooth as possible. Laura was always approachable, responsive and kept us updated throughout the process. Robert was also incredibly helpful and professional, and it was clear that they both genuinely cared about achieving the best possible outcome for us. Selling a house can be stressful, especially when there are unexpected delays and complications, but having Laura and Robert supporting us made a huge difference. They were always willing to help, answer our questions and go the extra mile whenever needed. I honestly couldn’t be happier with the service we received. I would highly recommend Laura and Robert to anyone looking to sell their property. Excellent communication, professionalism and customer service from start to finish. Thank you both for all your hard work!

Tuleyb · 10 September 2026

Agent replied · 10 October 2026

"Thank you for sharing your positive experience! We are delighted to have played a role in making your selling process smooth and stress-free. We are committed to providing top-notch service and are thankful for your recommendation. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

⭐⭐⭐⭐⭐ First time in experiencing going through this process and I can honestly say, what a breeze it was and that is all down to the amazing team at worksop branch. From start to finish, Sarah, Mel, Tom and Lewis have been absolutely amazing. They guided me through my entire moving journey and made everything as easy as possible. The support I received was truly wonderful, I cannot express how grateful I am to the whole team for how supportive they all were. Every single one of them was polite, professional, and had such a lovely sense of humour. Nothing was ever too much trouble. They followed through on every single enquiry, and were always so friendly and approachable. This journey was one of the darkest times of my life, and yet they made me feel like everything was possible. It may have been just a job to them, but they went well above and beyond, and honestly, I felt like I made some friends along the way through the hardest part of my life. Without them, I truly don't think I could have managed. I cannot fully express how deeply grateful I am, or how much they truly changed my life just by the kindness and care they showed. Thank you so much to every single one of you for all your support. You are all truly amazing, and you should be so incredibly proud of yourselves. A special shout out to Sarah for all her time and kind supportive words. You really are incredible and went above and beyond. Your kind nature went such along way. Thankyou team. Forever greatful and here is to my new chapter and new journey you made possible with all the help support and guidance i recieved.✨️

Chelsea · 10 September 2026

Agent replied · 10 October 2026

Thank you so much for sharing your experience with us! We are thrilled that our team at the Worksop branch was able to make your moving journey stress-free and enjoyable. We take pride in providing excellent service and it's always heartwarming to hear that we made a positive impact in someone's life. Your kind words mean a lot to us and we are grateful for the opportunity to be a part of your new chapter. Best wishes on your journey ahead! Kind regards, Chanelle Aldrich, Customer Feedback and Support Team

5/5

Google

Sally has been absolutely fantastic throughout our mortgage journey. From the very beginning, she has been knowledgeable, approachable and incredibly supportive, always taking the time to explain everything clearly and answer our many questions. Our purchase hasn’t been straightforward, and there have been plenty of ups and downs along the way. Sally has been proactive, responsive and reassuring throughout, keeping us informed and helping us navigate each stage with confidence. Nothing has ever felt like too much trouble. We genuinely appreciate all of Sally’s hard work, professionalism and dedication. She has made what could have been a very stressful process feel much more manageable, and we wouldn’t hesitate to recommend her to anyone looking for an outstanding mortgage adviser. Thank you, Sally, for everything you’ve done for us.

Manj · 10 July 2026

Agent replied · 10 October 2026

Thank you so much for the kind words and glowing review of Sally! We are thrilled to hear that she has provided exceptional service and support throughout your mortgage journey. Our team takes great pride in helping our clients navigate the ups and downs of the process with confidence and we are so happy that Sally was able to make it manageable for you. We truly appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

I bought my first and now my second home using WH Brown Worksop. On both occasions I had Sally Nashir to help me get the right mortgage and both times she has been nothing more than fantastic, and even buying in Scotland, it was made so easy. Sally is amazing and a true credit to your company. Myself and Bran are so happy that we got our dream home by the sea 😀

Aaron · 10 July 2026

Agent replied · 10 October 2026

Thank you for choosing WH Brown Worksop for your home purchases! We are thrilled to hear that Sally provided exceptional service and made the process easy for you, even in Scotland. Congrats on your dream home by the sea! Kind regards, Lucy, Customer Relations.

5/5

Google

I have recently rented a property through W H Brown in Worksop and would highly recommend their services. They arranged viewings without delay, and responded to my phone calls & emails promptly. The guy that I dealt with (Lewis) was very friendly and professional as was all the staff in the office, a big thank you to Lewis for securing our dream home Thank you very much Mellissa.

Mellissa · 10 August 2026

Agent replied · 10 October 2026

Thank you for choosing W H Brown for your rental needs and for taking the time to leave such a positive review, Mellissa! We are thrilled to hear that our team, especially Lewis, provided you with a friendly and professional experience. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Just want to say a massive thank you to Tom, Sarah & Lewis, they were absolutely amazing! They answered every email, every question and every phone call without any issue and were always so helpful. We couldn’t have asked for better people to help us with such a speedy house move. Nothing but amazing service from start to finish! Would 100% recommend!

Lewis · 10 September 2026

Agent replied · 10 October 2026

Thank you for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Calling our journey with William H Brown an “experience” doesn’t even begin to do it justice. Robbie and Nickole were absolutely outstanding, going above and beyond in ways we never expected. From start to finish, they put my wife and me first, supporting us every single step of the way. It truly felt like they were part of our journey into our new home, sharing in every moment with us. We couldn’t have asked for a better team!

Mark · 10 May 2026

Agent replied · 10 October 2026

We are thrilled to hear that Robbie and Nickole provided exceptional service and support throughout your journey with us. Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

From start to finish looking at a house to getting my key's all done in a few weeks was amazing..I can't thank the staff at William H Brown enough for been there every step of the way ...I would especially like to thank Tom for making my first meeting with him a fantastic experience and the banner we have is fantastic 😁.. also Lewis & sarah for been there on the end of the phone whenever I needed to know anything or vice versa 😁 ..your all doing a fantastic job.. Many thanks Dawn Taylor...

Dawn · 17 April 2026

Agent replied · 18 April 2026

Thank you for choosing William H Brown, Dawn! We are thrilled to hear about your positive experience with our staff. Our team takes pride in providing exceptional service and we are happy to have made your home-buying process smooth and enjoyable. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We started the buying process in January, Laura was amazing throughout the whole process, she helped me fill out forms as being a first time buyer I didn’t know what to do. It was a lengthy process but we eventually completed with the help of wh brown. We got a lovely welcome pack for the new home which was a lovely touch. Thankyou for everything.

Katy · 10 July 2026

Agent replied · 10 October 2026

Thank you so much for your wonderful 5* review! We are thrilled to hear that Laura was able to provide top-notch assistance during your home buying journey. Congratulations on your new home and thank you for choosing WH Brown! Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

I’ve dealt with other estate agents before, but I can honestly say that William H Brown provided a truly first-class service. From the very start, the team was professional, efficient and proactive. Our property was let in no time which exceeded our expectations and made the whole experience stress-free. Sarah and Lewis went above and beyond at every stage, keeping us updated, being transparent, answering questions promptly and making sure everything ran smoothly in readiness for the tenant move. Their knowledge, friendliness, and attention to detail made a huge difference, and I wouldn’t hesitate to recommend them to anyone looking to let or sell a property. Thank you to the power duo, we are truly grateful!

Lara · 17 March 2026

Agent replied · 18 April 2026

Thank you so much for your kind words! We are thrilled to hear that our team provided a first-class service and made your experience stress-free. Our team prides itself on being professional, efficient, and proactive, and we are grateful for the opportunity to help you with your property letting. Thank you for recommending us. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Helped us by valuing, marketing and dealing with the sale of house. Jack was great when he came and valued the house, he took his time to take us through everything and answered any questions we had. And George helped to co-ordinate all viewings, making sure we had proper warning beforehand and once we accepted an offer helped get the paperwork moving quickly to get the sale moving as soon as possible. Thank you both very much.

Jack · 17 March 2026

Agent replied · 18 April 2026

Thank you for trusting us with the sale of your house! Our team is dedicated to providing top-notch service and we're thrilled that Jack and George exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

My husband and I are very lucky to have William H Brown Estate Agents help us to find and process our first rental house. Special thanks to Tom who help us from the beginning until finish as well as to Lewis and Sarah. They are very kind, approachable and patient. They deserve more than 5 stars for that. They are really good in their line of work. Very reliable agents.

Cindy · 10 May 2026

Agent replied · 10 October 2026

Thank you so much for the kind words! We are thrilled to hear that our team, especially Tom, Lewis, and Sarah, were able to provide such exceptional service throughout your rental house process. Our goal is to always go above and beyond for our clients and we are grateful for the opportunity to assist you. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

A fantastic service from start to finish. Jack and Laura were both extremely professional, helpful and kept me updated throughout the process. Nothing was too much trouble, and they made everything straightforward and stress-free. I would highly recommend them to anyone looking to buy or sell a property. Thank you both for all your hard work and excellent communication. Adrian Knight

Adrian · 10 July 2026

Agent replied · 10 October 2026

Thank you so much for your kind words, Adrian! It was an absolute pleasure assisting you with your property needs. Our team at William H Brown takes pride in providing top-notch service and making the process easy for our clients. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Excellent experience with these guys :) Huge thank you to Tom, Lewis & Sarah for a really quick turn around on renting our new home! We saw the house on Monday and had the keys by Saturday. We really appreciate the work put in to make this happen.

Jack · 3 October 2026

Agent replied · 10 October 2026

Thank you for your wonderful review! We're thrilled to hear about your excellent experience with Tom, Lewis, and Sarah. It's fantastic that we could help you secure your new home so quickly. Best Wishes, Lucy, Customer Feedback and Support Team

5/5

Google

A big thank you to WH Brown in Worksop, in particular George for all his help with buying our new property. Throughout the process he has been very efficient, reliable and attentive, nothing was too much trouble. He always returned calls and kept us up to date with latest developments. We couldn’t be happier with the level of service we have received, thank you George!

Neil · 10 June 2026

Agent replied · 10 October 2026

Thank you for your wonderful review! We are thrilled that George was able to provide you with such exceptional service during the process of buying your new property. Our team at WH Brown in Worksop is dedicated to making the experience efficient, reliable, and stress-free. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Sold my house recently with wh brown Worksop. I accepted an offer within a few days of the property going on Rightmove. Nicole dealt with my sale and felt she was very prompt and efficient ensuring everything went through smoothly. Thanks Nicole and the team

Shaun · 26 September 2026

Agent replied · 10 October 2026

Many thanks for your brilliant 5* review. We're thrilled to hear that Nicole and our team provided a prompt and efficient experience. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I recently sold my mum's house through William H Brown, Worksop and can highly recommend their services. Nickole was professional and friendly, making what could have been a stressful situation much easier. Thanks to Nickole and the team, the sale went smoothly and quickly.

Effectrode · 10 September 2026

Agent replied · 10 October 2026

Thank you for choosing William H Brown, Worksop! We are so glad to hear that Nickole and our team were able to make the selling process stress-free and efficient for you. We truly appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team

1/5

Trustpilot

I was the winning bidder for the…

I was the winning bidder for the property and, following the auction which ibs iamsold I was taking steps to arrange the required mortgage documentation and obtain my Agreement in Principle (AIP). There was initially some delay because I later became aware that the relevant person was away on holiday. Importantly, the auctioneer instructed me by telephone to wait until I had obtained my AIP before paying the Reservation Fee. I relied on this instruction and understood that I was following the process as advised by the auctioneer. At no point was I informed that my winning bid had been cancelled and was sold .I only became aware of this when I followed up with the agent yesterday and was told that the property had already been offered to the second bidder. I am therefore concerned that the property was offered to another bidder without giving me any prior notice or opportunity to proceed, particularly when I had been following the auctioneer’s specific instruction regarding the Reservation Fee. I acted in good faith throughout the process and relied on the information and instructions provided to me by the auctioneer. I did not withdraw my bid or indicate that I was unwilling or unable to proceed. I feel really frustrated about this , no proper communication.

Josephine · 14 August 2026

5/5

Google

We had a great experience with William H Brown. The service was excellent, from start to finish. Lewis and Sarah were polite and courteous and professional with quick responses and clear communication throughout. The team was always easy to get in touch with and kept us well informed at every stage. Overall, a very smooth and positive experience, we would definitely recommend them.

Gaynor · 27 March 2026

Agent replied · 18 April 2026

Thank you for your kind words and for choosing William H Brown for your needs. We are thrilled to hear that you had a great experience with our team. We always strive to provide excellent service and clear communication throughout the process. Thank you for recommending us, it means a lot to us! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We have just purchased our new home through William H Brown. We dealt with Laura throughout and we couldn’t have been happier with how smooth the process was. Communication was excellent, even when we hit a few stressful bumps along the way, we always felt informed and up to speed with how things were going. I also must mention the chap who initially showed us around the property and each time after that. He was great and always had enough time for us, we never felt rushed. Thank you!

Rachel · 2 November 2025

Agent replied · 9 November 2025

Thank you so much for your wonderful review! We are thrilled to hear that our team, led by the amazing Laura, helped make the process of purchasing your new home smooth and stress-free. We pride ourselves on excellent communication and outstanding customer service. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

My contact at the office has been Nickole who from the get go has always been positive polite and professional The office have provided a continuous stream of potential buyers from their marketing and Nickole and the team have followed up the viewings with feedback and support until the right buyer has found us Commendable service

Kevin · 10 May 2026

Agent replied · 10 October 2026

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Great estate agency No headaches, no worries, and they can handle viewings too, which was a huge relief for us as we moved 100s of miles away. Laura was exceptionally good in keeping us abreast of all activities and was always there for us. Highly recommended.

Atheer · 10 June 2026

Agent replied · 10 October 2026

Thank you so much for your kind words! We strive to make the moving process stress-free for our customers, and we are happy to hear that Laura provided exceptional service. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Nickole Watson was easy to work with answered all my questions and kept me well informed at all times until the process was completed couldn't have asked gor a better service thanks again guys 👍 …

Danny · 10 August 2026

Agent replied · 18 April 2026

Thank you so much for your kind words! We strive to provide excellent customer service and we're glad that we were able to meet your needs. It was a pleasure working with you. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Can’t thank Sarah enough for me for the job she did finding me a great tenant for my property. The service was amazing and very supportive every step of the way. I would highly recommend.

Connor · 10 August 2026

Agent replied · 10 October 2026

"Thank you so much for your kind words! It was a pleasure to assist you in finding the perfect tenant for your property. We are always here to provide outstanding service and support. Your recommendation means the world to us! Kind regards, Lucy, Customer Feedback and Support Team

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