Every review we hold for the Worksop office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFirbeck Fields is beautiful…
The site at Firbeck Fields is beautiful the lay out is amazing.The houses are fantastic style,fixtures top spec everything and prices are very good you get alot of house.IF I were to move again I would research Gleesons sites and not hesitate to buy another.The service I received from the team on site was first class Sales Manager Christine was professional,knowledgeable,meticulous, patient, friendly and passionate about her role and customers she supported me at every step nothing was to much trouble.When you are buying the most expensive thing in your life you need someone to be there and Christine was.From start to finish it all went great and straight fwd.Darren the site construction manager was brilliant on the inspection explained everything clearly and I was reassured now I’ve moved in I will still have support.I can’t praise to the site enough the team and Gleesons JN
Jeanne · 22 December 2023
Agent replied · 13 June 2024
Thank you for your fantastic review Jeanne!You have summed up everything we would hope to hear from our customers perfectly in your review!Christine and Darren will be rightly proud to receive such wonderful words, and we will be sure to pass these on to them as it will make their day.Thanks again - a wonderful read!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotGreenfield Park Development
Greenfield Park DevelopmentWe went to see the Greenfield Park Development in April and we were made very welcome by the sales representative Deborah Kirtland. Deborah showed us around the show home and we immediately decided that we wanted to purchase one of the properties. The process from reservation to completion was stressful due to solicitors not working to deadlines. Deborah kept in contact with us on a very frequent basis, letting us know what had happened with the property we had reserved and then when things started to go wrong with our buyer and solicitor she bent over backwards for us. We strongly believe that if it hadn’t of been for the work that Deborah did on our behalf we would have lost our new home. We love our new home and cannot thank Deborah enough for everything she did for us. She is a very approachable and friendly lady and excellent at her job, going above and beyond for us. Gleeson Homes, Deborah Kirtland is a credit to your company and worth her weight in gold.
Mrs · 22 December 2023
Agent replied · 13 June 2024
Thank you for your kind words Mrs King.We are delighted to hear how Deborah went the extra mile to ensure things stayed on track during your purchase journey, and are pleased to hear that we did manage to get you into your new home despite the external challenges!We will be sure to pass on your kind words to Deborah, which will be very well received we are sure.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotWould 100% recommend
Myself and my partner found a house we liked online, I immediately requested to view this house. Dina contacted me very quickly and was able to fit us in for a viewing of the property the next day. Dina has been keeping in touch with us throughout and has been patient with our questions. With us being first time buyers we weren’t exactly sure about the whole process, however Dina has been very helpful! I would just like to say a huge thank you to Dina for being so lovely, approachable and helpful! Also Alison who works in one of the site offices was also very lovely! Myself and my partner are so grateful and we would like to with Dina and Alison a merry Christmas!!!
Alanah · 21 December 2023
Agent replied · 13 June 2024
Thank you for your lovely review AlanahIts great to hear how well Dina and Alison have been looking after you during your enquiries. We pride ourselves in our ability to guide first time buyers through the purchasing journey, and take the stress away whenever possible!We will be sure to pass on your kind words to both Dina & Alison.Kind RegardsGleeson Homes
★★★★★ 4/5
TrustpilotSpringfield Meadows
I've recently moved into the old show home at Springfield Meadows. There were a few teething issues going through the process, as there is with many things, but all in all I've had a great experience. Catherine and Yvonne have been attentive and have been willing to help every step of the way, even after completion. Had two issues that I picked up after my home demo, both of which were fixed within a few days. When I call the site managers Paul and Mark, they answer promptly and are happy to help. Overall, so far, I have had a good experience. I hope it continues!
Alice · 21 December 2023
Agent replied · 13 June 2024
Thank you for your review Alice.It's great for us to hear how well both our site and sales colleagues are looking after you, and that you have had a positive Gleeson experience thus far.We will be sure to pass on your positive words to the team.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotGleeson homes is an amazing…
Gleeson homes is an amazing organisation. My first visit to Gleeson homes was on a friend’s recommendation. On entering the office my intention was mainly to make enquiries, but everything changed when I stepped into their office at BD7 2AY and met Ginell Garrop the sales executive. She welcomed me with a contagious smile and explained all the process involved in owning a house and was patient and attentive to my concerns, she explained all that I needed to know to my satisfaction, she was polite, pleasant and professional in her approach.When it was time to purchase my extras, she gave me all the assistance and guidance that I needed as a first time buyer to purchase all the necessary items that is needed to make my house a home.She liaised with other stakeholders to know what level my application has reached and gave me at least weekly update on my mortgage application, what has been done and what is yet to be done, at moments when I was confused and did not know what to do she always assisted me and took away the anxieties.She assisted me with guidance on my paperwork and when I had concerns she sorted them in real time.Ginell made me to be on course to achieving my dreams when I least expected to do so Keep doing what you know how to do best (Sales), you are an asset, you are a golden fish that has no hiding place.Great job, keep it up.
Christabel · 21 December 2023
Agent replied · 13 June 2024
Thank you so much for your lovely review Christabel.Ginell will be delighted to hear how she has made you feel, and as an organisation we are proud of the service that she is delivering for you.We will be sure to pass on your comments!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotSarah McKeown Sales Executive Squirrel Fold
After pulling out of buying two old houses because of the work that needed doing and false advertising via Estate Agents I was a bit miffed so I started looking at new builds. I've just reserved my plot in Bradford, the sales team are top notch, and the service is excellent, they explain everything to you with transparency, so no hidden costs, their processes and checks are excellent and everything is clear and concise. The homes look immaculate, thank you Sarah McKeown, very knowledgeable, professional, friendly and efficient. Ill be writing another review when I move in. Thank You Squirrel Fold team.
Nichola · 20 December 2023
Agent replied · 13 June 2024
Thank you for your review NicholaIt's great to hear that you have reserved your new home with us at the fantastic Squirrel Fold development.Sarah will be delighted to receive such glowing feedback on the service she has provided you, and we can't wait to welcome you into the Gleeson family!Kind RegardsGleeson Homes
★★★★★ 1/5
Trustpilot2 years on ofter giving them 5 stars.
Glesson has strung us along for over two years telling us yes, this will be fixed, we'll get that repaired then they refuse to do so, saying there is no proof of the conversation. even when you provide proof they still refuse to fix the issues. Yes, their houses are reasonably priced but don't expect any after-sales support once they have your money. I still have outstanding jobs that were on my snag list when I bought the house 2 years and 2 months ago that haven't been fixed, and Gleeson has no intention of fixing them. The work that needs completing was agreed to by the builder we have it in writing and they find any excuse not to fix it.At one point after I bought the house they dug up my entire drive without any notification or permission. Avoid this builder as all costsIt's interesting to see that Gleeson responded to this review by giving me the same email address that has given me the runaround, for the past 2 years and 3 months.This is an attempt to try and make it look like Gleenson is willing to fix the issues, When in reality, they have no intention. I'm seriously out of pocket because of this builder. Gleeson has all the information in writing; at first, the excuse was I gave them too much information, and then it was not all on the same email thread.
Barry · 19 December 2023
Agent replied · 13 June 2024
Good morning BarryPlease can you email customercare@mjgleeson.com quoting your development name and plot number and attaching the written evidence you have referenced.This will allow us to look into this issue in more detail and get back to you.Kind regardsGleeson Homes
★★★★★ 5/5
TrustpilotCrawford Park Estate
I first had the privilege to meet Natalie and Rachel back in June this year when i started to look for property in this area and i was moving up here from Norfolk. From the start i never felt pressured into purchasing a property from Gleeson Homes and Natalie explained my options for two of the developments and showed me several house types and she thought it would be a good idea for me to see the other site at Crawford Park to compare the different areas.This was when i first had the pleasure of meeting Rachel who again explained everything to me,In the end i had the privilege to purchase a home at Crawford Park in BlythTheir agents Rachel and Natalie took me through the whole process with professionalism and keeping me updated was a fantastic way of making it a stress free procedure.I feel Rachel and Natalie went above and beyond to make this an easy purchase for me as i was a few hundred miles away.Rachel and Natalie are both a credit to Gleeson Homes and i am sure any future purchasers.Over the years i have bought and sold a few properties due to moving for promotion at work and Gleeson Homes and Rachel and Natalie have made this move the best experience i have encountered and a big thank you to Olie as wel
Ian · 18 December 2023
Agent replied · 13 June 2024
What a fantastic review Ian!Hearing how well our sales executives have supported you through your purchase journey is fantastic.We strive to achieve the very best for all our customers, whilst taking as much of the stress as possible. It's especially gratifying to read that this has been the best home purchase experience you have ever had.Thank you - this means so much to us. Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotVickers Grange Gleeson Homes
I have had the privlege to buy a Gleeson Home on the Estate of Vickers Grange. Their agent Karen took me through the process with professionalism, organisation of build process was outstanding. Karen was the port of call throughout my purchase, which made it a less stressful. Nothing was to much, products you could purchase was also explained and without pressure to feel you needed to purchase. Karen is a valuable asset to Gleeson and potential purchasers as she makes it all easy. A great agent.
Mr · 17 December 2023
Agent replied · 13 June 2024
Thank you for your review Paul.We are please to hear how well our sales executive Karen looked after you and removed as much stress as possible during your purchase journey.We will be sure to pass on your kind words!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotOur gleeson experience
Our gleeson experience so far has been fairly smooth sailing. It is going to be mine and my partners first home. The system is pretty organised and easy to follow, so the buying process in general is pretty easy going. It is definitely a good company to use if you’re a first time buyer and you’re a bit confused with how buying a home can work. I can’t yet comment on the actual building or home. Our sales executive, Alex has been helpful & transparent. The home is currently still in development, so Alex has been providing us with weekly updates which we really look forward to seeing each week so that we know where our plot is up to. It’s exciting to see it coming together as time goes on. As this is our first home, we don’t like being in the dark with what’s going on, so receiving updates for us is really reassuring and helpful. As we can’t yet speak on the actual home itself, only our experience so far, we will leave another review after completion & moving in
Mason · 17 December 2023
Agent replied · 13 June 2024
Thank you for your review MasonIt's an exciting journey that you are on, and that's why regular communication is so important - that way you can share in the excitement as your new home comes together, ready for the big day!Thank you for the positive review - we aim to keep delivering to your expectations now, and in the future.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotCarol is amazing.
Amazing 5 weeks 6 days to buy. So happy with our property, the help and support from Carol has been amazing. She has kept me from going insane to getting moved in before Christmas. Nothing has been left out and all our snag list has been completed in such a quick manner that I am so impressed with this site at Abbeytown. Carol has been there all the way. Excellent communication and support thank you Carol. You have made our dreams come true. X
R · 17 December 2023
Agent replied · 13 June 2024
Thank you so much for your review.Reading that we have made your dreams come true does the same for us here at Gleeson!Carol will be delighted to hear the sentiment in your words here, and we all hope you have a fantastic first Christmas in your new Gleeson Home.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotWe dealt with Debra at Monarch Green…
We dealt with Debra at Monarch Green for Gleeson .She was exceptional at her job and always lovely to deal with and made us feel welcome . We would definitely have bought from her but unfortunately Gleeson homes have got very expensive and as we are trying to downsize to one of their bungalows this was not now possible .But we would be very happy to deal with Debra in the future if circumstances changed as she is definitely an asset to your company .
Wendy · 16 December 2023
Agent replied · 13 June 2024
Thank you for your recent review WendyWe are sorry to hear that you are currently unable to purchase a Gleeson home. We are however pleased that Debra has served you so well with your enquiry, and we would recommend you keep in touch with her moving forward to see if there is anything we can do to assist you with your move in the future.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotMONARCH GREEN
MONARCH GREEN WILLINGTONTook a day out to view the New homes at the New Gleeson development in Willington.Debs Kirkland the sales executive showed us around the show homes this included a beautiful bungalow we were very taken back with the room sizes. We also viewed a three bedroom, upgrade's are stunning. We fell in love with the downstairs shower room/toilet exceptionally well sized. The driveways took us back plenty of room for two cars. We had a drive around the area and it’s quiet with beautiful surroundings. Debs introduced us to the site manager who gave us some information about the beautiful homes. So pleased we took the time to go and view the development. Thank you Debs for the cup of coffee and the information you provided us today.
Christine · 15 December 2023
Agent replied · 13 June 2024
Thank you for your lovely review ChristineIt's great to hear that you had such a great experience during your recent visit to our Monarch Green development.It's also fantastic that you recognise the size and specification of our latest homes, and that both Debra and our site manager were able to assist you so well.Please keep in touch with Debra for any further information, as we would love to have you as a part of Gleeson in the near future!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotWell all I can say is Thank you
Well all I can say is Thank you from start to finish Claire Kensal was amazing she was patient understanding extremely knowledgeable and kind such a lovely lady that saw us through the whole process nothing was too much trouble even though she had to deal with me. We can’t fault Gleeson in the slightest the whole transition was smooth and pretty much painless even after moving in if we needed assistance or anything rectifying then the site foreman Harrison was quick to respond and action out requests. These actions were quickly followed to to ensure they were complete again by Claire she certainly takes great pride in her job. Our home is everything we could wish for seriously glad we chose Gleeson and Claire
Sarah · 12 December 2023
Agent replied · 13 June 2024
Thank you for your lovely review SarahIt's brilliant to hear how well Claire has looked after you, and that your home is everything that you could wish for!We are delighted that you chose to purchase a Gleeson home, and we are pleased that you are now part of an ever growing Gleeson family.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotWarm and informative experience
We viewed with Tina at model walk. Tina was amazing and informative. We were so happy with how our appointment went. She even swayed my partner to buying a new build on the site as he was on the fence at first as we’d had viewings with other companies before. Maybe the fact they grew up in similar areas near Birmingham held more weight for him 😂. Anyway she had the warmest welcome and nothing was too much trouble to help us on this journey to buying our first home. Thank you.
El · 11 December 2023
Agent replied · 13 June 2024
Thank you for your recent review.We were delighted to hear how well Tina has looked after you, and we sincerely hope to be able to welcome you into the Gleeson family very soon.We will be sure to pass on your lovely comments, as hearing how happy our customers are with the service we provide means everything to us!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotWe are in the process of selling our…
We are in the process of selling our home with a view to buying a new home from Gleeson. So far our experience with John Vickers at Squirrel Fold has been excellent. He contacts us regularly and we love speaking to him as he’s so friendly and knowledgeable and doing everything he can for the deal to complete. He is an asset to your company and deserves recognition from the company. Thanks John and the sales team and have a wonderful Christmas.
Mrs · 11 December 2023
Agent replied · 13 June 2024
Thank you for your lovely review Mrs BowerJohn will be very pleased to hear how well you think he is looking after you. We hope, as you do, that we can support you all the way in your journey to becoming a Gleeson homeowner.We will pass on your kind words to John, who will really appreciate them I'm sure!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotThere are no traffic jams along the extra mile.
I would like to thank Claire for making every interaction count. Even the small ones. Has your boss ever told you, you're an asset to the company? Claire exceeded my expectations as if she knew what those expectations were. I know very little about Gleeson Homes as a company. To me Claire and Louise are the company. The courteous treatment to which I was subjected during the preliminary stages was second to none. The sincerity, determination and integrity (pull over push) was clear as crystal. I can see that instead of focusing on the competitors Gleeson Homes focuses on its customers. Thank you again Claire and Louise. Keep on giving it 110%. So the Countdown To Home-ownership begins. It's a two storey-house. I just hope a third story doesn't unfold after legal completion. Keep Calm and Watch This Space.
100004661642220 · 10 December 2023
Agent replied · 13 June 2024
Thank you for your fantastic review.It's really pleasing to hear how well Claire and Louise have looked after you so far in your purchase journey with Gleeson.We are looking forward to delivering you your new home, and welcoming you fully into the Gleeson family!We will be sure to pass your kind words on, as they mean a lot to us.Kind RegardsGleeson Homes
★★★★★ 4/5
TrustpilotGinell Harrop
Ginell Harrop. Sales Executive at Northbeck Grange BD7Ginell was so lovely and helpful with the process of buying my home and even introduced a Legal adviser to me. She listens to me and understands my situation being a novice in this area. Ginell is always ready to answer my silly questions. Her service was outstanding as she helped me from the beginning and kept me updated every week regarding the stage of the build. I am looking forward to going through and completing it in 2024. Ginell is very knowledgeable, she treats her clients with care and respect. I would recommend Ginell Harrop at Northbeck Grange. Thank you Ginell!
Ayo · 10 December 2023
Agent replied · 13 June 2024
Thank you for your lovely review AyoIts great to hear how well Ginell has been able to look after you during your purchase journey. We pride ourselves in looking after our inexperienced purchasers, so its brilliant to hear that this is just what Ginell has done for you.We look forward to you moving into your new Gleeson Home in the new year.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotBuying my new home
From seeing the property online to moving in Gleason has been amazing. A special thanks to Josh based in Knottingley for all his help and information around the purchase. He was extremely knowledgeable and we found everything he explained easy to understand. The whole process was seamless and stress free. Even though I now have the keys to my beautiful new home, Josh asked if I am around to pop in for a cuppa and any issues even though it’s not him that deals with them he will sort them out for me? Fantastic and easy process a very well earned five stars.
Miss · 8 December 2023
Agent replied · 13 June 2024
Thank you for taking the time to leave us a review Miss Tate.It goes without saying that we are very pleased to read what a great experience you have had with us so far, and that the service that Josh has provided has been so well received.We will be sure to pass this on to Josh - it will definitely be well received by him!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotI have just moved in to my Gleeson home…
I have just moved in to my Gleeson home on the Hays Park development and totally love it. The service I have received from start to finish has been excellent. This is the 5th new build I have bought, the third from a large developer and has been the best experience to date. The quality of the fixtures and fittings is so much better than any I have had previously and to date I have only found one minor snagging point that was resolved immediately. Special thanks to Jon Vickers who took over from the original sales person (who was also great) at a point where completion was time pressing and there were numerous hoops to jump through to ensure I hit the deadline for my mortgage product expiring. Jon's passion and dedication to providing outstanding customer service and satisfaction shines through. It is so rare and refreshing to meet someone who delivers on promises, is realistic with progress and gives honest sometimes difficult messages in a positive and reassuring manner, an absolute credit to Gleeson's. Graham the site manager has also been brilliant since I got my keys, taking over from Jon ensuring I am happy with everything. No in intention of ever moving again but if I did a Gleeson home would be my first port of call.
Kathryn · 8 December 2023
Agent replied · 13 June 2024
What a fantastic review Kathryn!Your experience is exactly what we strive to achieve. We are delighted that we have been able to create such a positive and memorable experience for you, and that we have exceeded your previous experiences with other developers.We will be sure to share your kind words with the whole team who will also be delighted at how they have made your feel.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotGleesons home purchase.
Myself and my family have recently purchased a home built by Gleesons on the Hawthorn Fields site in Wragby. From the very first visit, through to the purchase and moving in has been a delight. The sales advisor Scott Allman was extremely helpful, knowledgeable and made sure everything was perfect for our family. The house is perfect for us and the after care was just outstanding. Nothing is ever a problem, any issues are dealt with immediately with no fuss. The site manager(s) are also very helpful and aim to please. The homes are finished off with lots of care and attention to detail. We couldn’t recommend highly enough.
Katie · 7 December 2023
Agent replied · 13 June 2024
Thank you so much for your lovely words Katie.It's great to hear how well Scott and our site team have looked after you. We strive to provide the best service possible for our customers, and it is fantastic to see that this is how you have found your Gleeson experience to be.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotJohn from bracks farm in the sales…
John from bracks farm in the sales office has exceptional customer service. My daughter has bought a 3 bedroom house and from our first visit in January until her completion date on 23 august he has provided great support and advice with his regular update phone calls. John is a credit to gleesons. A personal thankyou for looking after us all, but specifically our daughter .
Fiona · 31 August 2024
Agent replied · 26 October 2024
Thank you for your review FionaWe really appreciate you leaving us such a lovely review regarding your recent interactions with our sales executive John.Thank you for taking the time to leave us these kind words - it means a lot to us!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotAlyson has gone above and beyond for us x
Alyson has gone above and beyond for us to get our date and chase updates. She gave us so much advice as first time buyers and she answered all our questions no matter how small. Very much appreciated she really cares for her customers. From a very grateful and appreciative couple at castledene plot 56 xx
Kee · 15 May 2026
Agent replied · 2 June 2026
Hi Kee,
We're delighted to hear of your positive experience and will pass your feedback on to the team!
Thank you for choosing Gleeson Homes.
Kind regards,
Gleeson Homes
★★★★★ 5/5
TrustpilotAmazing! Would highly recommend!
Jackie has been fabulous throughout the process of buying our first home. She has looked after our property and made sure that all our requirements were met even though we have not set foot on the site until our house was completely built. Even from day one she has been consistently fabulous and supportive. I would strongly recommend buying a house from Gleeson as they have excellent customer service and friendly advisors.
Juliet · 13 May 2024
Agent replied · 13 June 2024
Thank you so much for your review JulietWe are delighted to hear about the great service that has been provided by Jackie, and we are really grateful for you taking the time to share your feedback with us!Kind RegardsGleeson Homes
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