Gleeson Homes Yorkshire South Worksop reviews

★★★★★ 5/5

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Excellent Service from Mo, Gleeson Development Manager

Mo, Gleeson development manager is energetic, very good in getting things in order and we can vividly say he has the 100% ability to work collaboratively with customers at all times according to what we saw from him and received. Therefore, we are happy about the services we are receiving from Gleeson Homes through Mo, and others.Once again many thanks Mo,Ibi & Liz

Ibi · 29 July 2022

★★★★★ 5/5

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Middlestone Meadows

We bought a property in Middlestone Meadows in January, moved here in February and have never had any problems since. The sale went smoothly and quickly, and the sales executive, Jane, was always available for help and advice. The construction site manager is also accessible, and, except some minor things that were solved quickly, we haven't had any issues. The estate is lovely and we would definitely recommend it!

Marija · 16 September 2021

★★★★★ 5/5

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Liam conneely@the shorelands

Liam conneely@the shorelands, was very helpful and knowledgeable helped us very professionally through the purchase process, the end result of the new house is superb, very pleased well done Gleeson

Kevin · 18 October 2024

★★★★★ 5/5

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Lauren Gleeson’s customer care team.

A great experience with Lauren in Gleeson’s Customer Care team. I needed some details quite urgently that I’d no longer kept a record of and Lauren helped me instantly. I was able to go straight back to my mortgage advisor and didn’t face any delays.

Katie · 17 January 2024

★★★★★ 5/5

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Great experience

Sharon at the Rainsborough Park development is super friendly and helpful, she has made our house buying journey exciting and enjoyable. She is happy to answer any of our questions (no matter how crazy) and always keeps us in the loop with any updates!

Sophie · 1 February 2024

★★★★★ 1/5

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Wish I could give 0 stars

Wish I could give 0 stars. Terrible company to deal with who build terrible houses. Takes years to get anything fixed and then the snowball of problems after the initial issue they wash their hands of. Customer service team lie constantly to you just to try and get you off their back.Ripped my front garden up and never re-turfed it and said that was my responsibility, even though the front turf is provided by them. For years ignored that a drain cover was never fitted correctly, they looked at it confirmed it wasn’t fitted and still left it for another year and when the drain was filled with stones from the drive, sealed the cover and now won’t clear the blockage in the drain.If I could go back and never listen to the salesman’s lies and waste my money, I would.

Danni · 25 October 2023

★★★★★ 5/5

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Our new home!

We moved in on 1st December and the handover was really professional and thorough. A couple of early extras were completed efficiently and with full explanation of time values.We are loving the quality and value of our new home in spite of all the rain!

Chris · 2 January 2024

★★★★★ 1/5

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I wish I could give this company a zero…

I wish I could give this company a zero star. Their customer service is awful. You have to fight tooth and nail to get anything sorted once you move in. They use cheap contractors to save money. My back and front gardens were never done properly. Took them 10 months after moving in to come survey my garden then still did a terrible job. The turf laid in my front is terrible quality and they laid it on top of stones and now it doesn’t grow properly or evenly. Their response is it’s homeowners maintenance but no it wasn’t done correctly in the 1st place. I wish I had never bought a Gleeson home.

Natasha · 23 October 2023

★★★★★ 5/5

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First time buyer

Just recently bought a Cork at Model walk, we are first time buyers and Aimmie at the sales centre has been absolutely amazing with us, always helping us and answering all our silly questions. It made the buying process a little less stressful. We’ve had a couple of snagging issues and Richard the site manager has been really helpful trying to fix them for us.

Sophie · 4 March 2022

★★★★★ 1/5

Trustpilot

Moreland Green (NE17)

Having moved into the house less than 24-hours ago, my partner ran a bath for the first time last night and having been in for less than 5 minutes I was sprung in to action due to a waterfall coming through the dining room light fitting, flooding the dining room and the down stairs bathroom. On our home demonstration the site manager banged on about moisture in the walls and keeping the vents open on the windows to dry them out… a message to Dave (site manger) if there is moisture in the walls we now have it in the ceiling, floors, carpets and electrics due to shoddy workmanship that must have been signed of by you.You will be given a “moving in pack” which contains a leaflet on what/who to call in an emergency, which we did at 21:30 last night. We have now been without power or water for 13 and a half hours still with no sign of the “emergency” plumber having been told he will be with us between 09:00-13:30.Off to the site office we went this morning only to be told that the site manager is on holiday and the “emergency helpline” which has the Gleason logo proudly printed all over it has “nothing to do with them” and that there is “nothing they can do”… this is what to expect, not only from the builders but also the whole after sales and customer service representatives.Once they’ve moved you in… it’s not their problem! ABSOLUTELY DISGRACEFUL!~number 9 Winifred gardens.(Please feel free to knock on the door and ask any questions if you are to consider buying a house here)***update***Plumbers arrived (independent and not associated with Gleason homes) stated the plumbing in the bathroom some of the worst he has ever seen… support screws half tightened, middle of the bath not supported at all, overflow pipe not connected, bath not tanked and finally, bath barely sealed!

Daryl · 15 October 2023

★★★★★ 1/5

Trustpilot

These houses are cheap for a reason and…

These houses are cheap for a reason and that is because they are sub standard not fit for purpose. They use the cheapest materials available. When I viewed my property the garden did have a slight incline however upon signing for the property the garden looked like a ski slope. 26 tonnes of soil has had to be removed to make the garden serviceable, to date it has cost me 10k to have some sort of garden. Gleeson customer care are a waste of space they don't care (it's in the plans and too scale) it's not muppets the incline is steeper than when the property was viewed, 6 homeowners on this street are having to spend thousands on there Gardens because all have been miss informed by your sales staff.The paintwork comes off when you wipe it, the heating doesn't work, the upgraded bathroom lights are falling from the cieling, the front door does not fit, the outside light has stopped working both toilet seats have cracked, the dive way is not fit for purpose. But this company do and say its within building specification.Gleeson man up and support your customers who are supporting you by buying your housesNEVER AGAIN WILL I GO GLEESON

Ray · 9 October 2023

★★★★★ 5/5

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Excellent service

Excellent service. Staff are very caring and professional. Wenda is brilliant! Keep it up, Wenda.

Muhammad · 21 May 2022

★★★★★ 5/5

Trustpilot

Best home buying experience ever!

Over the past 18 months we have been searching for our new home. After visiting many different developers and viewing hundreds of showhomes, we have decided upon the Longford, plot 76 at Vickers Grange. Not only are the houses well built and represent excellent value for money but they are invariably found in some very desirable locations. Something we haven't seen from any other developer. Today, we have done our options, and it was an absolutely pleasure. Karen, the sales executive, gave us some much needed insights to tile and flooring choices. The choices which we had to choose from was amazing, and represented excellent value for money. Unlike other developers we have seen, their options are not priced to make profit from you. We cannot wait to move into our new forever family home.

Scott · 30 September 2023

★★★★★ 1/5

Trustpilot

Call for viewing but nothing to sell

The women called for have a viewings, but when arrival, the women said all has been sold out and nothing to sell at this moment. She also said nothing arranged for our viewing. It wastes our times and petrol…, the office there only she, I don’t understand why she called for a viewing but nothing to see after arrivals. That’s horrible.

Rain · 5 August 2022

★★★★★ 5/5

Trustpilot

Reserved our dream new build property…

Reserved our dream new build property with Gleeson Easter 2022. I can honestly say every step of our journey has been so easy and simple, gleeson ( especially our sales exec Victoria! ) have taken the stress out of buying our first home. Expected completion end of this month so very excited to get in and start making our house a home!

Mollie · 20 June 2022

★★★★★ 5/5

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What a lovely experience we had with…

What a lovely experience we had with Amaara. She was so kind and helpful. Wonderful lady and a wonderful few hours we had with her. She explained everything fully and clearly and we can tell she had our best interest. Thank you so much.

Consumer · 30 December 2023

★★★★★ 5/5

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Very friendly and helpful staff

Very friendly and helpful staff. Visited three different sites all of which offered houses we liked and in every case we loved the area and houses we were shown. Our experience was very positive hence we bought a house!!

Jayne · 12 April 2024

★★★★★ 5/5

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Excellent customer service

During a recent site to Firbeck Fields to see my soon to be new home I was so impressed with how both the sales team and site team made me feel so welcome.

Julia · 18 September 2025

★★★★★ 5/5

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Louise Bhogal Northbeck Grange.

Louise Bhogal Northbeck Grange.I had the best experience here with Louise she been guiding me all the way through fromChoosing my Plot to buying and adding furniture :).I think without her I’d be lost specially when am working 6 days and she worked well with me booking me in the times that best suited me. Keep it up! Sarah & Hassan

Sarah · 11 July 2022

★★★★★ 1/5

Trustpilot

Avoid gleeson at all costs

Avoid gleeson at all costs, don't like fixing problems, houses are chucked up built to a very poor standard. Never ending problems. Gas leak, mould, missing drainage of the garage, next doors garden built too high against my garage causing leaking, concrete redone 3 times all over for the floor. Blade left on the floor for my dog to run around with the list goes on

Lauren · 27 October 2021

★★★★★ 5/5

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I bought a beautiful home at Vikers…

I bought a beautiful home at Vikers Grange from them and the process was super smooth and clean. with an amazing Staff ''Karen'' She was so helpful and detailed in making you feel already at home before getting the home of your dream.

Nwaelo · 8 January 2024

★★★★★ 5/5

Trustpilot

I've just moved into my new home at the…

I've just moved into my new home at the birkwood site, from first dealings with gleesons, to completing have been brilliant. The sales rep, Morgan, was invaluable, she was very knowledgeable, friendly and supportive throughout the whole process, she kept on top of it all so it ran smoothly and went out of her way to help when asked (she is an asset to gleesons), even my limited dealings with Danny the site builder have been positive. I feel comfortable that should something go wrong (which it hasnt) they would go out of their way to help

Jennifer · 11 September 2023

★★★★★ 5/5

Trustpilot

First class service provided

Have to say ... what a brilliant experience it has been buying my house trhrough Gleeson Homes. Helen has been 2nd to none and has kept me update and very well informed throughout.... thank you and grade A service provided.Regards Ged Carabini plot 2 birch green

Ged · 20 May 2022

★★★★★ 1/5

Trustpilot

Gleesons’s just lie about everything!!

Gleesons’s just lie about everything!!! They aren’t bothered about complaints when the house has been sold ! Still waiting for drive to be finished ! Road not finished !! As for the the agreement of what you can and cannot do , well don’t worry because they change there minds to suite anybody ! I’ve emailed 3 times about speed , roads and drive way NO reply .

Andrew · 31 May 2021