Every review we hold for the Worksop office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThe apartments look beautiful within a…
The apartments look beautiful within a beautiful neighborhood. Jackie was very helpful and met our expectations.
Nuhu · 15 August 2024
Agent replied · 26 October 2024
Thank you for your review NuhuWe appreciate the feedback regarding the service you received from Jackie, and we wish you all the best with your search for your new home.Kind RegardsGleeson Homes
★★★★★ 4/5
TrustpilotJackie was very helpful she is very…
Jackie was very helpful she is very professional and know her job. She gave me a clear information regards the questions I was asking. Thank you
Aidah · 27 January 2024
Agent replied · 13 June 2024
Thank you for your review AidahYour kind words regarding the service that Jackie has provided are very much appreciated, and we will be sure to share them with Jackie herself!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotVery supportive staff at Gleeson homes
Kath and Helen were great and very supportive all through the journey they did their best . I would recommend dealing with them in future.
Consumer · 16 February 2024
Agent replied · 13 June 2024
Thank you for your review.We are please to hear how well Kath and Helen looked after you throughout your purchase journey with us, and we are also delighted that you are happy to recommend Gleeson to others looking for a new home!We really appreciate you taking the time to share your feedback with usKind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotThank you to Sarah McKeown who moved…
Thank you to Sarah McKeown who moved her time around specifically to fit our visit in. We had lots of questions and they were answered thoroughly. Fantastic service.
Lily · 9 December 2023
Agent replied · 13 June 2024
Thank you for your review Lily.Great to hear how accomodating Sarah was....and we hope to see you again soon!Kind RegardsGleeson Homes
★★★★★ 1/5
TrustpilotSales and purchase great thanks to…
Sales and purchase great thanks to Linda, the guys on site (site manager Mick and gav amazing) after care absolutely diabolical they ignore you do not respond to defects I’ve been in my house since June and still can not get on my drive due to it being to high in the middle this was rectified by site but now issue is still not topped off with tarmac so still can not get on customer service have not once called us to apologise or to rectify this despite several calls and speaking to a solicitor and numerous defect logs opened which they keep closing without speaking or writing to us absolutely disgraceful disgusting service - other issues rectified by site manager have been great - but also now waiting as the garden was on a slope and over packed with soil so in a hump, they put the partition fence in then decided to lower the garden behind and level theirs off so the fence posts don’t go far enough into ground and there’s a drop down into their garden, so as soon as we decide to do the garden in the spring it will knock the fence over and the garden will heave into the other houses -
Mel · 10 January 2022
★★★★★ 5/5
TrustpilotAmara at Gleeson homes has been…
Amara at Gleeson homes has been wonderful throughout the whole process. When I started buying the house she talked me through everything I would need to do and made it really straightforward. Since moving in she has been round to check on me and has been extremely proactive with getting the snagging list sorted! Thank you for making this experience so pleasant.
Hayley · 2 September 2024
Agent replied · 26 October 2024
Thank you for your review HayleyWe are delighted to read about the support Amara has provided to you, both during your purchase journey and beyond.Thank you for taking the time to share this feedback with us - it really is appreciated.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotWe have just been to have a look at…
We have just been to have a look at some properties on the Rowens estate in Workington and we would like to give a massive thumbs up to the sales women Catherine, she took care of us really well and showed us a variety of properties, she gave us all the relevant information without bombarding us, very pleasant and a credit to the company.👍
Tony · 27 July 2024
Agent replied · 26 October 2024
Thank you for your review TonyWe really appreciate you taking the time to leave us this lovely feedback regarding the service received from our Sales Executive Cathrine.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotSo far so good!
So far so good!! Few snags we spotted a few weeks before move day but all sorted ready for the big day. Toni in the show home went above and beyond, kept me up to date all the way and checked in regularly. Nothing is too much trouble, even helped me measure the room! Very happy in my new home :)
Customer · 14 September 2024
Agent replied · 13 June 2024
Thank you for your reviewPlease can you share with us the name of your development and your plot number so we can look into these issues for you and respond in full?Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotReducing the stress of first time buying
My partner and I are first time buyers and Jodie at The Rowans development in Workington couldn't have done more to help us feel at ease with the entire process. Checking in every now and then to see how we are getting on, giving us updates on the house build and in helping us choose the fixtures and fittings. With her happy welcoming and helpful nature she is a credit to your business.
Steven · 2 February 2024
Agent replied · 13 June 2024
Thank you for your review StevenIts wonderful to hear that Jodie has provided you with such a high level of service throughout your purchase journey.We will be sure to share this feedback with Jodie, who we are sure will be delighted to read your positive words!Kind RegardsGleeson Homes
★★★★★ 4/5
TrustpilotI am very pleased with my house
I am very pleased with my house , as a first time buyer Gleeson offers affordable prices for their homes . There were minor defects which were eventually sorted out promptly by the builders on site . So far so good , hopefully I will not come across any more defects .
Sam · 15 February 2021
Agent replied · 13 June 2024
Hi Sam, Thank you very much for your review. We love to hear about our customers experiences and their home buying journey.
★★★★★ 5/5
TrustpilotBeen in our house almost 5 years any…
Been in our house almost 5 years any snags we have had gleesons have been exallant we bought off sue after a night camping out for our plot then sharon wilson was our point of contact sharon has been brilliant to deal with the site at canal walk is like being in the country best decision we made as a family was to move on to canal walk sharon thanks for everything
Olivia · 14 February 2024
Agent replied · 13 June 2024
Thank you for your review OliviaIt is fantastic to read how after 5 years you are still delighted with your Gleeson Home, and the service that the sales and site team have provided.Thank you for your feedback, and may we wish you many more happy years in your home!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotLiam is the gleeson man to see at Shorelands
I have just bought a house at Gleesons Shorelands development. I am very happy with the way that this has happened especially with the polite, professional and with good humour, it has been a delight to meet and Liam the on site sales. His attitude has been first class and made me feel im in trusted hands. Thank youLiam
Howard · 7 October 2024
Agent replied · 26 October 2024
Thank you for your review HowardIt is a pleasure to read your review and to hear what a great relationship you have developed with Liam.We pride ourselves in suuporting our customers with whatever they need, and we are delighted to read about how the experience has been for you.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotFirst time buyer
I seen a house that I really liked and went to Gleeson at Acklam gardens where I was met by janette who explained everything to the fullest. We then was introduced to Jackie that has been amazing and really helpful. She has stayed in touch every week keeping me up to date on the building stages and what’s being done. Jackie and janette has both been absolutely amazing.
Claire · 4 May 2024
Agent replied · 13 June 2024
Thank you for your review ClaireIt is very pleasing to read what a great experience you are having with Gleeson, and that our sales team are keeping you up to date we regular build stage updates.Jackie and Jeanette will both be delighted with this feedback!Kind RegardsGleeson Homes
★★★★★ 4/5
TrustpilotMoorside Place, Carlisle
The sales executive we dealt with, Naomi Bell - couldn’t fault her. Although we did not end up purchasing from Gleeson, the process of viewing the show home and discussing our options was very smooth, down to her attentiveness and communication. Only reason this isn’t 5*is because we didn’t go through with the property, so can’t speak for that aspect. Other than that, great all round!
Darryl · 20 May 2024
Agent replied · 13 June 2024
Thank you for your review DarrylWe appreciuate your feedback on your recent Gleeson experience, even though at this point you did not proceed to purchase.Please do not hesitate to reach out to Naomi if there is anything at all we can do to assist in the future.Kind RegardsGleeson Homes.
★★★★★ 5/5
TrustpilotMauricia's been excellent.
So far I have nothing but praise for my Gleeson experience. Mauricia has been so helpful & informative, which has been brilliant for a first time buyer like myself. I look forward to the rest of the journey as I'm sure things will continue in this manner. Thank you.
Paula · 26 June 2021
Agent replied · 13 June 2024
Hi Paula, thank you very much for your review. We love to hear about our customers experiences and their home buying journey.
★★★★★ 5/5
TrustpilotI was in Acklam Garden and Jackie is…
I was in Acklam Garden and Jackie is very helpful! She supported me through the process and very friendly!
Jakia · 21 April 2024
Agent replied · 13 June 2024
Thank you for your review JakiaWe really appreciate you sharing your kind words regarding the service provided by our Sales Executive Jackie at our Acklam Gardens development.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotWe are currently buying a property from…
We are currently buying a property from Gleeson’s Home Development at Middletone Meadows and Jane has been an amazing help even when we called on the off chance that she would be free.Thank You for the continued support and help Jane.Lisa Benton and Andrew Purvis.
Lisa · 30 January 2022
Agent replied · 13 June 2024
Hi Lisa, thank you very much for your review. We love to hear about our customers experiences and their home buying journey. We hope you love your new home when you move in. Regards
★★★★★ 5/5
TrustpilotFirst home purchase with Gleeson
I’m super excited about our new home, we completed yesterday and received our keys. Excellent customer service and updates received from Mauricia, the team were all good. The timing was kept, I’m so in love with the house. Thanks to the team for all their hard-work to make this dream come true.
Bisurlah · 20 December 2025
★★★★★ 5/5
TrustpilotAngela at St Patricks Vale
Angela at St Patricks Vale, Aspatria, was more than helpful and friendly. We looked round the show house, and round the development. We also had a good experience at the Broughton Moor side (Caluna Grange). Although we are not in a position to buy at the moment, we welcomed the opportunity to look round, and loved the Blessington house.
Rachel · 9 September 2024
Agent replied · 26 October 2024
Thank you for your review RachelWe really appreciate you taking the time to feed back to us, and we look forward to speaking to you in the future when you are ready to take the next step in purchasing your next new home.Good luck for the futureKind RegardsGleeson Homes
★★★★★ 1/5
TrustpilotMore empty promises week 342… joys of Gleesons
I posted a review a couple of weeks ago about the absolute rubbish non existent customer service and quality of Gleeson new builds. My review highlighted the fact we had been left with a major security issue at the back of the house. I feel compelled to write another review as this security issue has still not been fixed and we have been advised that the best solution for the time being is to tie the door closed, I’m not sure how that is security but trying to get in contact with Gleesons is like asking for a gold coin. If you want to buy a new build house… don’t buy from Gleesons. You do all the running around and chasing of company’s, be prepared to ring over 35 times to customer service and still get no where. And to finish off, whoever, replies to these reviews please don’t reply to this one as your response of, someone from customer service will be in contact is utter rubbish and another one of your lies. Let’s be honest you have our money so your job is done in your eyes!
Amy · 23 June 2021
★★★★★ 5/5
TrustpilotI love the attention given to me from…
I love the attention given to me from start to finish. It made me feel welcomed and confident that my needs will be cared for. It was customer relationship at it's best. Jakie in Aklam Gardens office was very instrumental through out the entire process. She was always eager to clear our doubts and concerns. Her customer relation was top quality. She made us stay.
Solomon · 18 May 2024
Agent replied · 13 June 2024
Thank you for your review SolomonIts fantastic to read how our team at Aklam Gardens have made you feel, and that they have supported you throughout your purchase journey.We really appreciate you taking the time to share this feedback with usKind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotSupportive, Friendly and a lovely Home
We found our experience with Gleeson Homes to be really positive. Zara helped us with our journey, she was incredibly friendly and supportive throughout the whole experience. She kept us updated, answered all our silly questions and made move in day really special. The house had a few imperfections, but they were dealt with quickly, the workmen on site are so friendly and really helpful. We love our new home!
Cara · 3 February 2024
Agent replied · 13 June 2024
Thank you for your review CaraThanks you for your feedback relating to the service that Zara has provided to you during your Gleeson journey.It is to be expected to find one or two minor snagging issues, but its also great to hear that the site team have reacted quickly to resolve these, and that you love your new home!Thnk you for taking the time to leave this feedback.Kind RegardsGleeson Homes
★★★★★ 4/5
TrustpilotPetersmith Parks
Moving into a new home is always exciting. I met with few challenges where minor repairs required attending. Alex at site office and Rod who is site manager were wonderful individuals who have taken personal care and time to make sure I am comfortable during settling down into new home and have attended everything required in time. Overall good experience. Hope to receive similar experience in future from Gleeson and Team
Manish · 31 December 2023
Agent replied · 13 June 2024
Thank you for your recent review Manish.We share your excitement at you moving into your new home, and we are pleased to read that the post-completion service from both Alex and our site manager Rod has met your expectations.You can be sure that we will be working hard to ensure that this continues in the future.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotShelly and Sue at Rhodes Point were…
Shelly and Sue at Rhodes Point were accommodating and very helpful. Gave me more than enough information to take away and read.
SJ · 21 January 2024
Agent replied · 13 June 2024
Thank you for your reviewWe are pleased that Sue & Shelly were so accomodating and were able to provide you with all the information you needed.We look forward to seeing you again soon!Kind RegardsGleeson Homes
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